Service suspand without billing

hey my name is hina , i already suspanded my account for 92 days with without billing system . i confirmed my suspantion without billing system with online customer service that i can not get monthaly bill for 92 days .. but now i get an email from verizon it says my new monthaly bill is available then i checked my verizon account is say paid in full .. so i have 2 questions
1 = why am i getting monthaly bill if i suspand my phone with without billing system ?
2= my verizon account show my bills are paid in full .. wat does that mean m confused .. ? please help me Asap.!

Hi hinznadm,
I apologize for the confusion and I would be happy to identify what transpired. Adding to what budone stated, normally, an account can be suspended for up to 90 days 2 times a year, unless placed on military suspend (with supporting documentation). After the 90 day time frame the service will automatically reconnect. At your convenience, please PM me your wireless number and I will gladly review your account. I look forward to hearing from you soon.
Thank you for your contribution to our community forums,

Similar Messages

How many times can I suspend (without billing) my service?

I know I can suspend it twice for at most 90 days each time. I'm wondering though whether it is possible to suspend it more than twice in a year as long as it's not for more than 180 days overall.
Since I have a smartphone and I'm on the more everything family plan, suspending without billing means that the bill will be 40 dollars less/month, right?
Thanks!

hybridhoneylp we'll make sure that everything is crystal clear! You're right on track, the maximum amount the line can be suspended without billing is 180 days within a 12 month rolling period. So you can suspend the line multiple time as long as the time frame does not extend beyond the 180 days. Suspending without billing will stop the monthly charges and the time the line is suspended will be added to the end of the contract. For all the details, please visit http://vz.to/1kuSN3C
AshleyS_VZW
Follow us on Twitter @VZWSupport

Restriction of user status in service order for billing due list

Dear CRM Experts,
I have configured status profile for service order as OPEN,INPROCESS and Completed and have assigned this to the service order transaction type.
Now once i save a service order without errors ,the system is automatically generating abilling document in billing due list TX:BEA_DL_01 even though the user status assigned to it is OPEN ,INPROCESS AND COMPLETED.
According to our client requirement ,a billing document has to be created in Billing due list if the User status assigned to it is COMPLETED only.
Please suggest the solution.
Bye,
Madhav

Hi Nanda,
As per your last reply, for some Service Orders you are unable to change the Status. Can you have check whether those service Orders are error free?
Sometimes, when there are errors in service orders or in 1Orders you cannot change the status from In Process or Open even when you have released certain Items.
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How do I make a consecutive 90 suspension without billing from Thailand?

I am in Thailand for 5 months. Before I left I suspended the service for 90 day maximum. I now need to make a suspension consecutive for another 90 days without billing. There is no mechanism online for a second suspension request without reconnection first. Reconnection is done online or automatic. There is no way to communicate to Verizon from Thailand in any form. I can not stop from being unsuspended at end of 90 days and no way to request second suspension without billing from Thailand.

Yes and no. In my experience, I had to wait until the line reconnected automatically and then resuspend it. Since it resulted in the line being connected for a day, there was a charge on my next bill, but since it was pro-rated for just one day, the charge wasn't much.

MiFi Suspension Without Billing

Four years ago I bought a MiFi 2200 wireless hotspot for which I paid the
full retail unsubsidised price and I put it on a month-to-month contract for
which I was told I would get unlimited non-billed suspensions. And for 4
years I've enjoyed exactly that. But today, while the device is still on
suspension, I received a bill with monthly charges. I called VZW customer
service who told me that the deal that I was promised and that I have
enjoyed for 4 years never existed.
Can anyone shed any light on this?
Was there a change in policy or did Customer Service get it wrong?

Suspension without billing is limited to 3 months. Suspension with billing is limited to 1 month. After that time the device will become activated again unless the user calls back and requests another. Users can request suspensions as many times as they like. However, each time you suspend with billing your contract end date is pushed back accordingly.
This is how it has been since I have gotten involved with MiFi devices around May of 2011. You need to make sure you are choosing the correct suspension option and checking in with VZW accordingly. Otherwise they will auto reactivate your device and start the billing process again.
More information:
https://insidersguide.vzw.com/article/suspend-reconnect-verizon-wireless-service-how-to/

Intercompany stock transfer without billing

Hi experts,
I have one issue. We want to map intercompany stock transfer for spares and consumables without billing.
Is it possible in SAP? If possible can anybody tell the business process step by step with transaction?
points will be awarded
Regards,
Santosh

Hi,
normally, the intercompany stock transfer process is not billing relevant, but the
cross company stock transfer is billing relevant;
step-by-step process for intercompany stock transfer:
======================================
the question is if you want to do the process with or without a delivery, in one step or two steps...
one of the processes is following (with delivery - two step):
1) me21n -> create purchase order (UB)
2) vl10b -> create outbound delivery (NL) and post goods issue within vl02n (movement type 641
-->> after this step, the material will be in stock in transit
3) migo -> A01 post goods receipt - R05 with reference to outbound delivery
(you can also do it with reference to the purchase order, but you could have changed something within the delivery -> check note 326539)
-->> if you would need an inbound delivery for your process, this is also possible, and you can also create it automatically)
(you can check notes 421276, 490865, 497287, 965176 regarding this)
if you want to do it with delivery with one step
you just have to do point 1) and 2) -> here with movement type 647, that also makes the post goods receipt and you do not have to do point 3)
if you want to do a stock transfer process without delivery,
you should post goods issue and receipt with migo with reference to the purchase order
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hope I could help you,
regards,
Ely

Service Contracts with billing plan not updating debit memo request in ECC

For service contracts with billing plan, we cancel the line items and set the user status at header to "cancelled" and also set the cancellation date (under Cancellation Tab) at the header as well as item level which delete all items in the DMR in ECC (which are not yet billed). When we do this, it works perfect for most of the time and in some cases DMR items are not updated in ECC and it is billing. When I checked in CRM, the billing plan items are updated based on the cancellation date.
Experts appreciate your help on this issue.
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This is resolved by the note 1008663

How Do I Send A Question To Customer Service About My Bill?

I clicked on the VirizonWireless.com Contact Us link. I then selected "I receive a monthly bill" in the Email section of the page. When I press the go button the page that came up did not have a form to enter a message nor did it have a link to a page to do that. It did have a Contact Us link which took me back to the same page with the Email section.
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Once you visit "Contact Us" follow steps below.
Select from drop down, I receive a monthly statement then click the > button
Scroll down to the left corner and click Send Email
You will see a form to send an email
If you are still unable to locate the form click the link here: https://www.verizonwireless.com/b2c/contact/email.jsp

SLA for service request\service order without create a service contract

Hello Experts,
We are using CRM 7
Is there a possibility to determine SLA for service request\service order without create a service contract?
We have defined:
1. Trasaction Code: CRMD_SERV_SLA- Response Profile / Response Times
2. In Customizing we have defined our date profile with the relevant duration
3. In Customizing for transaction types we defined SLA Prof. Det. Proc= IT000001
4. we assign the Service Profile and Response Profile to BP (from "service levels" block) .
Everthing seems ok but the SLA time is not determined automatically.
Hope you can help me out.
Thanks,
Tal

Hi Tal Tal
Your steps are correct and i hope you did these too
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e) You should assign the SLA det prof to the transaction type in the service process business category - customizing header.
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    b) if you have given indicators as all these three "category,priority,codes' in your response profile, then you have to enter all three and then hit enter
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Let me know if you have any other questions.

Return Order Without Billing

Hello,
I need you help I have to do a return order Without billing (credit memo), How can I do that ??
Thanks
Best Regards

Hi,
In the copy control VTFA and VTFL delete the enteries for return order and credit memo / return delivry and credit memo.
Once you do that system wont allow you to create a credit memo.
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Regards,
Krishna O

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Close Service PO without service entry

Can anybody help me about service PO
Is there any possibility to make service PO without making service entry. that means how to make service PO 2 way match. for this service POs the business doesn't want to make service entry. they want to make a service PO and they want to close this PO through Invoice verification only without service entry intervene. once invoice was posted automatically PO should close. business requirement is they dont want to post service entry for this type of Purchase orders.
how to do this process in SAP.
your time and help would be appreciated

Hi,
Please create service Material with material type DIEN, then please create PO without GR indicator and also please flag Invoice Indicator in PO.
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Raju

Customer Service - Resource-related billing Request - Fixed rated

Hello Colleagues,
I´m working in Customer Service Module and i have a problem when I want to use the RAS Repair order with fixed rate (Positiontyp - IRPA)......
With reference to that Repair order I create a service order SM03 (Billing form - Fixed rated).
Afterwards, I perform a DP90 for that Service order and the result is that in the Repair order is determined the position type IRIN and i need to be determined the position type IRNI....
Item category assigment:
RAS      NORM     SEIN      IRPA     IRIN
RAS      NORM     SEIN             IRRS     IRIN
RAS      NORM     SENI             IRPA     IRNI ---> I need this one
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My problem is that I don´t know how to handle the Item usage : SEIN and SENI ??? Depending or what faktor are determined??? DPP Profil???
Thanks in advance!
Cheers,
Sapmcw!

Rajaram,
Check you DIP profile with these [ RRB Tips& Tricks|http://www.sapfans.com/forums/viewtopic.php?t=205306]. Also you may refer OSS notes [301117|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=301117].
Babu

Service Routes and billing

Hi, it's me again. Question this time about service routes and billing. I have a metered SP with a Service Cycle but no route and sequence. I get no bill and I get no message that a pending bill exists. I have other SP's that do have route and sequence. Is it because this SP doesn't have a route and sequence even though it has a service cycle assigned?

The route type defines how the reading is processed for billing. With no route, no process, no bill.

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Regards,
Jiannan

In the scenario I described in my initial post the table structure is only needed in the response message to receive the data.
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- <wsdl:types>
- <xsd:schema attributeFormDefault="qualified" targetNamespace="urn:sap-com:document:sap:soap:functions:mc-style">
- <xsd:element name="Rfcping">
- <xsd:complexType>
<xsd:sequence />
</xsd:complexType>
</xsd:element>
- <xsd:element name="RfcpingResponse">
- <xsd:complexType>
<xsd:sequence />
</xsd:complexType>
</xsd:element>
</xsd:schema>
</wsdl:types>
- <wsdl:message name="Rfcping">
<wsdl:part name="parameters" element="tns:Rfcping" />
</wsdl:message>
- <wsdl:message name="RfcpingResponse">
<wsdl:part name="parameter" element="tns:RfcpingResponse" />
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Thanks,
Jiannan

Service suspand without billing

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