Service ticket notes time from user time to utc

HI ,
we have a requirement in crmd_order transaction in the service ticket notes .
The thing is the notes in the service ticket is taking the user time which has to be converted to utc.
can any body help regarding this.
is there any badi/userexit/screen exit for this plz any help
any....
thanks and regards,
sree
Edited by: Sree on Jul 8, 2008 12:50 AM

any help
regards ,
sree.

Similar Messages

Service ticket not found in the subject

Hi,
I've got simple authorisation working from Java to an Linux MIT KDC. I've also got tickets via kinit from the kdc on the Linux server. I'm trying to use JAAS sample code:
Does anyone know how I can get this to work?
MY login.conf file is
GSSClient{
com.sun.security.auth.module.Krb5LoginModule required
useTicketCache="true";
Rserver{
com.sun.security.auth.module.Krb5LoginModule required
storeKey=true
useKeyTab=true
doNotPrompt=true
keyTab="/etc/harsh.keytab"
principal="Rserver/kdc.mahindrabt.com";
and the error which i am getting is i have enable debug
ratnesh
Name of the [email protected]
before peerlc.login()
KinitOptions cache name is /tmp/krb5cc_0
DEBUG <CCacheInputStream> client principal is [email protected]
DEBUG <CCacheInputStream> server principal is krbtgt/[email protected]
DEBUG <CCacheInputStream> key type: 16
DEBUG <CCacheInputStream> auth time: Thu Dec 18 15:20:02 IST 2003
DEBUG <CCacheInputStream> start time: Thu Dec 18 15:20:02 IST 2003
DEBUG <CCacheInputStream> end time: Fri Dec 19 01:20:02 IST 2003
DEBUG <CCacheInputStream> renew_till time: Thu Jan 01 05:30:00 IST 1970
CCacheInputStream: readFlags() INITIAL;Host address is 10.3.1.110
DEBUG <CCacheInputStream>
DEBUG <CCacheInputStream> client principal is [email protected]
DEBUG <CCacheInputStream> server principal is host/[email protected]
DEBUG <CCacheInputStream> key type: 1
DEBUG <CCacheInputStream> auth time: Thu Dec 18 15:20:02 IST 2003
DEBUG <CCacheInputStream> start time: Thu Dec 18 16:17:13 IST 2003
DEBUG <CCacheInputStream> end time: Fri Dec 19 01:20:02 IST 2003
DEBUG <CCacheInputStream> renew_till time: Thu Jan 01 05:30:00 IST 1970
CCacheInputStream: readFlags()Host address is 10.3.1.110
DEBUG <CCacheInputStream>after peerlc.login()
prior to subject.doAs()
value of s isSubject:
Principal: [email protected]
Private Credential: Ticket (hex) =
0000: 61 82 01 06 30 82 01 02 A0 03 02 01 05 A1 10 1B a...0...........
0010: 0E 4D 41 48 49 4E 44 52 41 42 54 2E 43 4F 4D A2 .MAHINDRABT.COM.
0020: 23 30 21 A0 03 02 01 00 A1 1A 30 18 1B 06 6B 72 #0!.......0...kr
0030: 62 74 67 74 1B 0E 4D 41 48 49 4E 44 52 41 42 54 btgt..MAHINDRABT
0040: 2E 43 4F 4D A3 81 C3 30 81 C0 A0 03 02 01 01 A1 .COM...0........
0050: 03 02 01 01 A2 81 B3 04 81 B0 CB 01 79 E9 43 1A ............y.C.
0060: AE 64 90 28 83 D6 79 82 6A 4C 26 08 A9 C2 59 E7 .d.(..y.jL&...Y.
0070: 21 2E 4C 41 81 B5 01 75 9A 24 87 C0 30 3B F9 A7 !.LA...u.$..0;..
0080: 6B 4E 5D 29 5D A0 9F 91 55 92 D6 FD E4 4B 0A 84 kN])]...U....K..
0090: 06 5B 07 14 00 7E 96 C6 2F 15 4B 34 9F D6 0D E2 .[....../.K4....
00A0: 89 48 B3 78 63 B8 A0 B0 81 14 28 A8 3F 29 A5 D7 .H.xc.....(.?)..
00B0: 64 D5 40 B7 19 A8 6D FC F2 82 86 02 C5 13 32 AA [email protected].
00C0: A8 42 A5 8B 3D 52 DB 83 C7 1F 19 31 3E 6C 87 B0 .B..=R.....1>l..
00D0: BD A5 6A 26 8E DB 2C EA F5 06 2F 90 0A DA 77 58 ..j&..,.../...wX
00E0: CC 0A 67 27 4E 51 7D 74 50 08 79 E4 06 EA C9 30 ..g'NQ.tP.y....0
00F0: E4 F8 40 51 F5 D9 FA C1 AF D9 D3 2E 4A 32 59 CC [email protected].
0100: 10 1A 0F AA 7D 98 30 9B A7 26
Client Principal = [email protected]
Server Principal = krbtgt/[email protected]
Session Key = EncryptionKey: keyType=16 keyBytes (hex dump)=
0000: 9B B5 0E FB 8F 49 64 8F 32 31 10 AE 6E A8 BA 80 .....Id.21..n...
0010: C4 16 45 4A 92 34 A1 02
Forwardable Ticket false
Forwarded Ticket false
Proxiable Ticket false
Proxy Ticket false
Postdated Ticket false
Renewable Ticket false
Initial Ticket false
Auth Time = Thu Dec 18 15:20:02 IST 2003
Start Time = Thu Dec 18 15:20:02 IST 2003
End Time = Fri Dec 19 01:20:02 IST 2003
Renew Till = Null
Client Addresses clientAddresses[0] = /10.3.1.110
GSSClient... Getting client credentialsFound ticket for [email protected] to go to krbtgt/[email protected] expiring on Fri Dec 19 01:20:02 IST 2003
GSSClient... GSSManager creating security context
GSSClient... Sending token to server over secure contextEntered Krb5Context.initSecContext with state=STATE_NEW
Found ticket for [email protected] to go to krbtgt/[email protected] expiring on Fri Dec 19 01:20:02 IST 2003
Service ticket not found in the subject
Credentials acquireServiceCreds: same realm
CksumType: sun.security.krb5.internal.crypto.RsaMd5CksumTypeKrbException: KDC has no support for encryption type (14)
at sun.security.krb5.internal.crypto.p.a(DashoA6275:58)
at sun.security.krb5.EncryptedData.<init>(DashoA6275:84)
at sun.security.krb5.KrbApReq.b(DashoA6275:438)
at sun.security.krb5.KrbApReq.a(DashoA6275:211)
at sun.security.krb5.KrbApReq.<init>(DashoA6275:172)
at sun.security.krb5.KrbTgsReq.a(DashoA6275:319)
at sun.security.krb5.KrbTgsReq.<init>(DashoA6275:166)
at sun.security.krb5.KrbTgsReq.<init>(DashoA6275:87)
at sun.security.krb5.internal.az.a(DashoA6275:289)
at sun.security.krb5.internal.az.a(DashoA6275:106)
at sun.security.krb5.Credentials.acquireServiceCreds(DashoA6275:490)
at sun.security.jgss.krb5.Krb5Context.initSecContext(Krb5Context.java:580)
at sun.security.jgss.GSSContextImpl.initSecContext(GSSContextImpl.java:213)
at sun.security.jgss.GSSContextImpl.initSecContext(GSSContextImpl.java:158)
at GSSClient.run(GSSClient.java:184)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAs(Subject.java:320)
at GSSClient.login(GSSClient.java:124)
at GSSClient.main(GSSClient.java:63)
GSSClient... GSS Exception No valid credentials provided (Mechanism level: KDC has no support for encryption type (14))after to getting context
Client authentication deined..
If i dosnt do kinit it work fine
Cheers
Harsh Ahuja

I think you do have a ticket in your subject, problem is that they ar'nt readable by suns core librarys. Sun seems to lack suport for des3-cbc-sha1. Try creating tickets with des-cbc-crc.
wikm@empusa:~$ klist -a
Credentials cache: FILE:/tmp/krb5cc_1001
Principal: [email protected]
Cache version: 4
Server: krbtgt/[email protected]
Ticket etype: des-cbc-crc, kvno 1
Auth time: Dec 22 15:31:03 2003
End time: Dec 23 01:31:03 2003
Ticket flags: initial
Addresses: IPv4:130.237.95.15
Server: [email protected]
Ticket etype: des-cbc-crc, kvno 2
Auth time: Dec 22 15:31:03 2003
End time: Dec 23 01:31:03 2003
Ticket flags:
Addresses: IPv4:130.237.95.15
/ Mikael

Workitem is not removed from User Inbox

Hi,
There is requirement, when the PR is created by user, first it has to go his department Head and then to Manager, AGM, GM, etc. There are different departments.
I'm maintaining organizational structure and giving positions in Release Strategy. Now how can i know who has created and to whom it has to go first. Shall i create different release strategy for that ?? Or is there any other way ??
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Hi,
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Regards
Krishna Mohan
ooops !! many replies came in while drafting this mail itself, i guess rule using custom table already tried !!
Edited by: Dubbaka Krishna Mohan on Jan 29, 2008 9:20 AM

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Team,
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Hi,
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I love Photobox too, is there any way or are there any plans to integrate Photobox into iPhoto?
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Service tickets - User and system status

Hi guys
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Hi Arden
Went through a few of those cases and picked up this
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Edited by: shirley ren on Sep 4, 2010 5:07 PM

Hi,
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Displaying a bespoke form based on service ticket categorisation

Hi gurus,
I have a question relating to custon IC forms.
We have a requierement whereby the system must present to the IC user a form for data collection immediatley after the user has categorised a service ticket.
After the user has selected the various categories for a service ticket, the system must display a form (either via a popup or in a view embedded in to the main IC window) which the user would then use to capture data relating to that particular call classification.
e.g. if classification = Complaint > Third-Party > DHL, the system must display the form dhlComplaint.html to capture dhl specific data etc.
Questions:
1) would it be possible (techincally) to do this using a popup.
2) If so, how?
2) If not what other options are there?
We are using CRM 4.0.
any useful feedback would be greatly appreciated.
Sergio

Hello Sergio,
I've never used pop-up's in IC webclient. I don't like them very much because sometimes they can give you some problems.
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2. I would build a new view to handle your form.
3. I would change the Service ticket main view from runtime repository, to recognize your new view.
4. I would create a new navigational link, from view srvthead.htm (the service ticket view with categorization) to your new view.
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Wishes of good luck.
Regards,
Bruno
Edited by: Bruno Garcia on May 25, 2008 11:10 PM

Java GSS API - Kerberos - Receive timed out when requesting service ticket.

Hi,
I'm following the following exercises about Kerberos/JGSS-API :
http://java.sun.com/javase/6/docs/technotes/guides/security/jgss/lab/
On exercise 3, I get an exception (when requesting a service ticket) from the client side:
"+Exception in thread "main" java.security.PrivilegedActionException: GSSException: No valid credentials provided (Mechanism level: Receive timed out)
etc.+"
This seems to happen when the GSSContext.initSecContext(...) method is called.
The server side receives the client connection:
"+Waiting for incoming connection...+
+Got connection from client /xxx.xxx.x.xxx+"
But then displays the following exception:
"+Exception in thread "main" java.security.PrivilegedActionException: java.net.SocketException: Connection reset
etc.+"
I checked my KDC (win 2003 Server SP2) and added SPNs with setspn but the error remains.
Any suggestion are more than welcome !

The TGT is already present on my Client machine because it is acquired automaticaly from the KDC during the Windows opening session.
I use then JAAS to access the LSA and obtain the TGT - This doesn't need any further connection to the KDC.
But the Service Ticket is requested to the KDC by my client machine..
Here is the complete output (Client side) after I destroyed the tickets (with Kerberos MIT Leash.exe and/or kdestroy.exe ):
Debug is true storeKey false useTicketCache true useKeyTab false doNotPrompt false ticketCache is null isInitiator true KeyTab is null refreshKrb5Config is false principal is null tryFirstPass is false useFirstPass is false storePass is false clearPass is false
Acquire TGT from Cache
+>>>KinitOptions cache name is C:\Documents and Settings\user.MYDOMAIN\krb5cc_user+
+>> Acquire default native Credentials+
+>>> Obtained TGT from LSA: Credentials:+
[email protected]
server=krbtgt/[email protected]
authTime=20080529135209Z
startTime=20080529135209Z
endTime=20080530015209Z
renewTill=20080702135209Z
flags: FORWARDABLE;RENEWABLE;INITIAL;PRE-AUTHENT
EType (int): 23
Principal is [email protected]
Commit Succeeded
+Authenticated principal: [[email protected]]+
Connected to address host1/xxx.xxx.x.xxx
Found ticket for [email protected] to go to krbtgt/[email protected] expiring on Fri May 30 03:52:09 CEST 2008
Entered Krb5Context.initSecContext with state=STATE_NEW
Found ticket for [email protected] to go to krbtgt/[email protected] expiring on Fri May 30 03:52:09 CEST 2008
Service ticket not found in the subject
+>>> Credentials acquireServiceCreds: same realm+
Using builtin default etypes for default_tgs_enctypes
default etypes for default_tgs_enctypes: 3 1 23 16 17.
+>>> CksumType: sun.security.krb5.internal.crypto.RsaMd5CksumType+
+>>> EType: sun.security.krb5.internal.crypto.ArcFourHmacEType+
+>>> KrbKdcReq send: kdc=yyy.yyy.y.y UDP:88, timeout=30000, number of retries =3, #bytes=1262+
+>>> KDCCommunication: kdc=yyy.yyy.y.y UDP:88, timeout=30000,Attempt =1, #bytes=1262+
SocketTimeOutException with attempt: 1
+>>> KDCCommunication: kdc=yyy.yyy.y.y UDP:88, timeout=30000,Attempt =2, #bytes=1262+
SocketTimeOutException with attempt: 2
+>>> KDCCommunication: kdc=yyy.yyy.y.y UDP:88, timeout=30000,Attempt =3, #bytes=1262+
Exception in thread "main" java.security.PrivilegedActionException: GSSException: No valid credentials provided (Mechanism level: Receive timed out)
+     at java.security.AccessController.doPrivileged(Native Method)+
+     at javax.security.auth.Subject.doAs(Subject.java:396)+
+     at SimpleAuthzz2.loginAndAction(SimpleAuthzz2.java:56)+
+     at SimpleGssClient.main(SimpleGssClient.java:36)+
SocketTimeOutException with attempt: 3
Caused by: GSSException: No valid credentials provided (Mechanism level: Receive timed out)
+     at sun.security.jgss.krb5.Krb5Context.initSecContext(Krb5Context.java:659)+
+     at sun.security.jgss.GSSContextImpl.initSecContext(GSSContextImpl.java:213)+
+     at sun.security.jgss.GSSContextImpl.initSecContext(GSSContextImpl.java:158)+
+     at SimpleGssClient$GssClientAction.run(SimpleGssClient.java:121)+
+     ... 4 more+
Caused by: java.net.SocketTimeoutException: Receive timed out
+     at java.net.PlainDatagramSocketImpl.peekData(Native Method)+
+     at java.net.DatagramSocket.receive(DatagramSocket.java:662)+
+     at sun.security.krb5.internal.UDPClient.receive(UDPClient.java:77)+
+     at sun.security.krb5.KrbKdcReq$KdcCommunication.run(KrbKdcReq.java:278)+
+     at java.security.AccessController.doPrivileged(Native Method)+
+     at sun.security.krb5.KrbKdcReq.send(KrbKdcReq.java:195)+
+     at sun.security.krb5.KrbKdcReq.send(KrbKdcReq.java:140)+
+     at sun.security.krb5.KrbKdcReq.send(KrbKdcReq.java:106)+
+     at sun.security.krb5.KrbTgsReq.send(KrbTgsReq.java:215)+
+     at sun.security.krb5.internal.CredentialsUtil.serviceCreds(CredentialsUtil.java:293)+
+     at sun.security.krb5.internal.CredentialsUtil.acquireServiceCreds(CredentialsUtil.java:106)+
+     at sun.security.krb5.Credentials.acquireServiceCreds(Credentials.java:561)+
+     at sun.security.jgss.krb5.Krb5Context.initSecContext(Krb5Context.java:585)+
+     ... 7 more+
It seems like the TGT is still present in the cache, even if Leash displays "no tickets".
Meanwhile, in the KDC-server side:
-What is the correct spn to add? C:\setspn GssServer/host1 user ? (I in fact tried many possibilities)..
-Is there any other special configuration to do in the KDC ?
Thanks a lot!

Error while executing the service - The service method not defined error

Hi,
I am using Oracle UCM Content server 11g. I have created a custom service using component wizard. I have provided class name and method correct in the service declarations. The method should return manipulated Revision Label value. I am executing the service as a direct service and not subservice from a resource file using the following command.
<$executeService("servicename")$>
The serice is getting called but I am getting the following error log
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An error has occurred. The stack trace below shows more information.
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intradoc.common.ServiceException: !csServiceDataException,Edit_Revision_Label,generateRevLabelInfo!$
*ScriptStack Edit_Revision_Label
Edit_Revision_Label,dDocName=3:generateRevLabelInfo,dDocName=
at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
at intradoc.server.Service.buildServiceException(Service.java:2260)
at intradoc.server.Service.createServiceExceptionEx(Service.java:2254)
at intradoc.server.Service.createServiceException(Service.java:2249)
at intradoc.server.ServiceRequestImplementor.handleActionException(ServiceRequestImplementor.java:1766)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1716)
at intradoc.server.Service.doAction(Service.java:477)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
at intradoc.server.Service.doActions(Service.java:472)
at intradoc.server.ServiceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1322)
at intradoc.server.Service.executeSubServiceCode(Service.java:3866)
at intradoc.server.ServiceRequestImplementor.executeServiceEx(ServiceRequestImplementor.java:1200)
at intradoc.server.Service.executeServiceEx(Service.java:3861)
at intradoc.server.ServiceRequestImplementor.executeSafeServiceInNewContext(ServiceRequestImplementor.java:1231)
at intradoc.server.Service.executeSafeServiceInNewContext(Service.java:3856)
at intradoc.server.script.ServiceScriptExtensions.evaluateFunction(ServiceScriptExtensions.java:269)
at intradoc.common.DynamicHtmlMerger.computeFunction(DynamicHtmlMerger.java:1430)
at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:908)
at intradoc.common.DynamicHtmlMerger.substituteVariable(DynamicHtmlMerger.java:623)
at intradoc.common.DynamicHtml.substituteVariable(DynamicHtml.java:1394)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1110)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtml(DynamicHtml.java:991)
at intradoc.common.DynamicHtmlMerger.outputDynamicHtmlPage(DynamicHtmlMerger.java:2007)
at intradoc.server.Service.buildResponsePage(Service.java:1267)
at intradoc.server.Service.doResponse(Service.java:2076)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:802)
at intradoc.server.Service.doRequest(Service.java:1890)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1343)
at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1715)
at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
at sun.reflect.GeneratedMethodAccessor1173.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1600)
at idcservlet.IdcFilter.doFilter(IdcFilter.java:352)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
Caused by: intradoc.data.DataException: !csMethodNotDefined,generateRevLabelInfo
at intradoc.server.Service.doCodeEx(Service.java:561)
at intradoc.server.Service.doCode(Service.java:505)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
at intradoc.server.Service.doAction(Service.java:477)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
at intradoc.server.Service.doActions(Service.java:473)
at intradoc.server.ServiceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1323)
at intradoc.server.Service.executeSubServiceCode(Service.java:3867)
at intradoc.server.ServiceRequestImplementor.executeServiceEx(ServiceRequestImplementor.java:1200)
at intradoc.server.Service.executeServiceEx(Service.java:3862)
at intradoc.server.ServiceRequestImplementor.executeSafeServiceInNewContext(ServiceRequestImplementor.java:1231)
at intradoc.server.Service.executeSafeServiceInNewContext(Service.java:3857)
at intradoc.server.script.ServiceScriptExtensions.evaluateFunction(ServiceScriptExtensions.java:269)
at intradoc.common.DynamicHtmlMerger.computeFunction(DynamicHtmlMerger.java:1430)
at intradoc.common.DynamicHtmlMerger.evaluateGrammarElement(DynamicHtmlMerger.java:908)
at intradoc.common.DynamicHtmlMerger.substituteVariable(DynamicHtmlMerger.java:623)
at intradoc.common.DynamicHtml.substituteVariable(DynamicHtml.java:1394)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1110)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtmlEx(DynamicHtml.java:1227)
at intradoc.common.DynamicHtml.outputHtmlFromStart(DynamicHtml.java:1020)
at intradoc.common.DynamicHtml.outputHtml(DynamicHtml.java:991)
at intradoc.common.DynamicHtmlMerger.outputDynamicHtmlPage(DynamicHtmlMerger.java:2007)
at intradoc.server.Service.buildResponsePage(Service.java:1267)
at intradoc.server.Service.doResponse(Service.java:2076)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:802)
at intradoc.server.Service.doRequest(Service.java:1890)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1346)
at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1715)
at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
at sun.reflect.GeneratedMethodAccessor1173.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:88)
at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1600)
at idcservlet.IdcFilter.doFilter(IdcFilter.java:352)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
Please let me know the suggestions and the resolution on the above issue
Thanks in advance,
Sarang

Hirva wrote:
Trying to get access to the sun convergence we get this error
"Error while executing the service request : : Login to Mail Service failed " after a look around we found out that the problem was that some one had deleted the msg-admin-server user from the ldap.What else was "accidentally" deleted? Do you have audit logging enabled for Directory Server?
but still doesnt work? where else should we look?Messaging Server also creates a msg-admin group ("cn=Messaging End User Administrators Group") which is used for Directory Server ACI purposes. You can see the entries that Messaging Server added during initial configuration by reviewing the *.ldif files under the following directory (MS7.0 32bit):
/var/opt/sun/comms/messaging/install/Regards,
Shane.

Service ticket notes time from user time to utc

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