ServiceDesk software not working as expected with new Firefox version

After recently upgrading to Firefox 5.0, I have discovered that the ServiceDesk software I use with Firefox no longer works as expected. This software is ManageEngine ServiceDesk Plus 8.0. The problem is irratic but unique to Firefox. I don't have this problem with Chrome or IE.
The problem is this: When I open an issue, several fields become active, one of which is the description field where the user who sent the issue typed the description of their problem. When editing the issue and the active fields become active, sometimes this description field is completely blank, meaning their description is gone, but not really. I have to close the page and try to re-open hoping this time, the description will be shown. Also, there is a tab for me to enter a resolution when I want to close it. I cannot enter anything in this field, or rather I can, but when I save it, nothing gets saved to this field, so the user doesn't get to see my resolution. The default font for ServiceDesk is Arial, but I know something is amiss because the default font is Times. If the font shows as Arial, then I know everything will be okay.

I knew I would figure this out as soon as I posted it...
This is the behavior you see if the SamAccountName field is not included.

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