Set Forwarding Address on a Shared Mailbox

I am going to use Powershell to set the forwarding address on a Shared Mailbox. I need to allow a user who does not have Full Access to this mailbox and is not an Administrator to do this. I think I need to use RBAC to achieve this but I am not
too sure on the details. Is it possible to set the scope to a specific mailbox and permission? Can any one suggest what is required?
Kevin Gallagher

Hi Kevin,
In your case, you can use the New-ManagementScope cmdlet with the RecipientRestrictionFilter parameter to limit the scope to an individual user.
For more information, please refer to the Recipient Filter Scopes part in the following article.
Understanding Management Role Scopes
http://technet.microsoft.com/en-us/library/dd335146(v=exchg.141).aspx#Recipient
What's more, if you just need to grant one user the permission to set the forwarding address for a specified shared mailbox, you need to create a custom management role.
Here is an article about custom management role using RBAC for your reference.
Create a Custom Admin Role for Exchange using RBAC
http://blogs.technet.com/b/nepapfe/archive/2014/02/05/create-a-custom-admin-role-for-exchange-using-rbac.aspx
Hope this can be helpful.
Best regards,
Amy Wang
TechNet Community Support

Similar Messages

Exchange Online - Set FOLDER permissions recursively in shared mailbox

I posted this in the 365 forums. Reposting here see if it gets any traction. Thanks
I have a shared mailbox that is being used instead of public folders. Having trouble with the folders within the shared mailbox syncing to the various users. Want to move folders out of the shared
mailbox but continually run into errors regarding permissions and I must manually find the offending subfolder and set permissions.<o:p></o:p>
So, I have two questions:<o:p></o:p>
1. How can I configure the shared mailbox so that all folders that are created, regardless of which user creates them, will inherit permissions. Any folder created should automatically have permissions
set to owner for a specific security group.<o:p></o:p>
2. How can I set the permissions on these exisiting shared mailbox folders, recursively (all sub folders) ? I have tried the following:<o:p></o:p>
Get-MailboxFolder –Identity user1:\Folder -Recurse | Add-MailboxFolderPermission -User user2 -AccessRights Owner<o:p></o:p>
But I get an error that the mailbox is not found. I believe that the command above does not work on shared mailboxes.<o:p></o:p>
I also found the following, but can not seem to get it to run. I have tried to run as a ps1 file and directly in powershell - I dont get any errors.<o:p></o:p>
ForEach($f in (Get-MailboxFolderStatistics
[email protected] | Where { $_.FolderPath.Contains("/") -eq $True } ) )
$fname = "[email protected]:" + $f.FolderPath.Replace("/","\"); Add-MailboxFolderPermission $fname -User
[email protected] -AccessRights Owner
Write-Host $fname
Start-Sleep -Milliseconds 1000
}<o:p></o:p>
Any help is appreciated. Thanks<o:p></o:p>

First of all, why don't you just give permissions on the mailbox level instead?
If Office 365, the
Get-MailboxFolder cmdlet only works for you own mailbox. So you have to use the Get-MailboxFolderStatistics as shown in the example. You will need to adjust this to give permissions to the Root folder and its best to actually exclude some of the
folders.
The example below should work, note that there is practically no error handling there, so test it first. Also, if the access entry already exists, you will get error messages.
$mailbox = "[email protected]"
$folders = Get-MailboxFolderStatistics $mailbox | ? {$_.FolderType -ne “Root” -and $_.FolderType -ne “Recoverableitemsroot” -and $_.FolderType -ne “Audits” -and $_.FolderType -ne “CalendarLogging” -and $_.FolderType -ne “RecoverableItemsDeletions” -and $_.FolderType -ne “RecoverableItemspurges” -and $_.FolderType -ne “RecoverableItemsversions”}
Add-MailboxFolderPermission $mailbox -User [email protected] -AccessRights Reviewer #root permissions
foreach ($folder in $folders) {
$FolderPath = $folder.FolderPath.Replace("/","\").Replace([char]63743,"/") #with PowerShell v3 'fix'
$MailboxFolder = "$mailbox`:$FolderPath"
Add-MailboxFolderPermission "$MailboxFolder" -User [email protected] -AccessRights Reviewer

Set Reply-To for Shared Mailbox Using Existing Address?

We have a shared mailbox named [email protected] Is there a way to set the reply-to email address for that shared mailbox to [email protected] if [email protected] is an existing mailbox?

No, unfortunately you can not have same Reply-To or Primary SMTP address to two different mailboxes.
Alternatively you can create a transport rule forward a mail to [email protected] if it is addressed to [email protected] or you could set forwarder on mailbox level too...
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Sent items from a shared mailbox are not saved with the shared mailbox

I'm experiencing an issue regarding the sent items from a shared mailbox.
The users would like the items Sent on Behalf of a shared mailbox to be saved within this shared mailbox.
At this moment, the Sent Items are saved in the users own mailbox.
We have a single Microsoft Exchange Server 2010 (Version 14.3 Build 123.4) and Users connecting the Exchange Server are using Microsoft Outlook 2007 (12.0.6680.5000) SP3 MSO.
The user is granted full access permissions on the shared mailbox, and also has "Send on Behalf" permissions on the mailbox. The mailbox is setup as an "online" mailbox, so it doesn't use cached mode.
I tried the following solutions mentioned in the various KB's and technet articles:
Configuring the "DelegateSentItemsStyle" registry setting for this user (using a GPO)
Configured the "Get-MailboxSentItemsConfiguration" cmdlet for this user
Logged on to OWA and changed the "Sent Items" settings to save the sent items in both mailboxes
None of these settings worked, not combined and neither seperately.
Is there anyone who can help me resolving this issues?
Thanks in advance,
Roy Schottmans

I am using a shared mailbox (with a disabled account) where I get sent items and also deleted items placed in the right folders.
I think it’s just a matter of how you configure Outlook. It works well for me in both Outlook 2010 and Outlook 2013, cached mode and also online mode. You can add a shared mailbox to your Outlook profile in at least two ways where one of them doesn’t work
but the other does.
If you add the shared mailbox via the File tab/Account settings/New/ and just enter the e-mail address of the shared mailbox in the Auto Account Setup page. No name, no password, just the e-mail address and click Next and voila “Your e-mail account is successfully
configured”. After restarting Outlook you will find the shared mailbox below your own in the left pane.
If you click the inbox ones in the shared mailbox and then open a new mail you will see the shared mailbox display name in the From field. After sending the mail you will see the mail in the Sent Items folder of the shared mailbox. If you delete a mail in
the shared mailbox you will see it in Deleted items folder of the shared mailbox.
The prerequisits for this is that you have “full access” and “send as” rights of the shared mailbox.
This was accomplished without using the Set-MailboxSentItemsConfiguration command.
We are running Exchange 2010 SP3 RU4.
Jonas Borelius

Privacy Settings and Outlook 2013 shared mailbox

We just switched to Outlook 2013. There is one vendor who had been sending emails with the sensitivy setting set to "Private" to a shared mailbox. It worked fine until the switch to Outlook. She may also be setting some permssions,
but I could not check that. I do know they cannot be forwarded or replied all to, however, if that clue helps.
Now this setting, or another setting, seems to be blocking the emails from coming through. They do come to my personal email, but not this shared mailbox.
Is the setting the issue and can I do anything on my side to enable to come into the shared mailbox?

Hello,
Please try to add the following registry key and then restart Outlook to check the issue again:
Note: Serious problems might occur if you modify the registry incorrectly. For added protection,
back up the registrybefore you modify it.
Registry data to index shared mailboxes:
Key: HKLM\software\policies\Microsoft\windows\windows search
DWORD: EnableIndexingDelegateMailboxes
Value: 1
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

Display name for shared mailbox

Hi, by our customer I just installed new exchange 2013 server. I have created severalls shared mailboxes. And now, the customer want, that when somebody from the company send, or answer to an email, the recipient can see how has send the email. For example,
the shared mailbox has display name "Service", user who has full access to this shared mailbox has display name "John", is there any way to merge these display names, so the recipient can see for expample "Service - John" as sender
of the email?
Thanks

Hi,
From your description, you want to set the displayname of the shared mailbox. I have a test in my lab, you can run the following cmdlet to achieve it.
Set-User -Identity xxx -DisplayName "xxx"
About the Identity parameter, you can use alias of the shared mailbox.
Hope it helps.
Best regards,
Amy
Amy Wang
TechNet Community Support

How do I set up a shared mailbox on Outlook 2010

I am using Outlook 2010 on my desktop and Exchange online for Office 365. I have set up my Outlook 2010 to receive emails via POP3 settings. I have also set up a shared mailbox on Exchange and given everyone permission to the mailbox.
How do I get the shared mailbox to download onto my Outlook 2010 on my desktop?

I set up as POP3 because when I set it up as exchange it created a new email address on my list that did not contain my current contact informaiton and calendar. How to I get that onto the exchange email so I can use shared mailboxes?
You need to Add the account as an Exchange account. Auto Account Setup should create the correct account type. To move calendar and contacts (and any mail not on the server), open the calendar and switch to a list view. Select all and drag or use Move to
folder to move the appointments. If you use Move, meeting updates will work. If you use Copy to folder, any meeting updates you send or receive for the copied items won't work.
Open the contacts folder and select all, and Move to folder. If you use Copy to folder, Contact Groups may be broken and not update.
Move or copy any mail that needs to be in the Exchange mailbox. If you have a lot, you can use Export.
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

I want to use my icloud email address as a new apple ID. It was an additional email contact address I originally set up for my child. But now, I'd like to set her up on Family Sharing, using that email as her ID. Obviously, when I try to use it wh

I want to use one of my icloud email addresses as a new apple ID. It was an additional email contact address I originally set up for my child. But now, I'd like to set her up on Family Sharing, using that email as her ID. Obviously, when I try to use it when setting up a new apple ID, it says the email is already being used (Yes, by ME) and I need to select a different one. Can I somehow delete that email address in order to set up a new apple ID using it? Or is there another way to "re-use" that address for my child's new ID?

"Well, then I want to be able to merge that one and the one my purchases are on..."
This is exactly what I want to do but don't think I can:
I noticed the following :
If you attempt to create an Apple ID which is the same as your @icloud email address from the online facility, it does not allow you (can't use an Apple associated email address as your Apple ID). However - if you start a fresh device - such as a new iPhone, iPad (must be mobile it seems), and then create an iCloud account and Apple ID from the prompts when setting up the mobile device, it IS possible to have your Apple ID and @iCloud email address as the same. I know because I just did it!
Unfortunately for me, the result I got above is not for one of my own ID's but a friends, and I would VERY much like to do the same - my current Apple ID is a completely different email address from my iCloud account. Trying to get them the same in my situation is a major bother - I think that if I wipe a device (such as an iPhone5 that is mine) and try to setup as I did my friend's device, then I will get a conflict because the iCloud email I have ALREADY exists. This is my worry and I will not attempt this until I get the new iPad 4 soon to test this.
There is an inconsistency here between the two methods of creating Apple ID's and iCloud accounts.
Overall in my opinion, the Apple ID system as currently available from Apple is not designed very well, and should be addressed.
Best wishes -

From field in shared mailbox displays LegacyexchangeDN instead of person's email address.

We have a situation where a group of users who utilize a shared mailbox are getting a weird issue from time to time. They will take mail from their own mailbox and drag it to the shared mailbox. Sometimes the email show up fine, other times the
from field shows the GUID of the person's mailbox rather than their email address after they move it. See attached pictures. Any idea what would cause this and how I would fix it? It appears this way in everyone's Outlook and OWA.

Hi,
DisplayName is an Active Directory property which represents the display name of a recipient in an appropriate format to display to the end-user. This is a Unicode property which may contain non-ASCII characters so that a user name may contain DBCS characters.
In your case, you need to create a registry entry on Outlook side.
For more information, here is a helpful thread for your reference. (Note: Though it is Exchange 2010, it also replies to Exchange 2013 about this issue.)
Outlook 2013 and Exchange 2010
https://social.technet.microsoft.com/Forums/exchange/en-US/16e80e30-411c-4325-a7a7-1eb51a78700d/outlook-2013-and-exchange-2010?forum=exchangesvrclientslegacy
Hope this can be helpful to you.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Amy Wang
TechNet Community Support

Shared mailbox contacts to Address Book

Hi all
We have recently migrated to an Exchange 2010 environment, our clients using Outlook 2003 and Outlook 2010.
We have a large number of shared mailboxes within our organisation that contain their own contacts lists. The shared mailbox is added as as additional mailbox to the users' own profile as they have been delegated full access to manage
and maintain all items.
The issue we are having is trying to get the contacts list on the shared mailbox to show up in the users address book when sending an email.
I have had a search on the net for an answer to this and the only thing I can get to work to is creating a new profile for the shared mailbox and renaming the contacts as discussed in the following thread: http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/62befbae-ceaa-482b-b450-e448f8d1a265
The issue with this however is that it only seems to temporarily work - after closing the profile for the shared mailbox and opening the user profile it will only appear in the address book for the first time; after closing and reopening Outlook
the contacts list for the shared mailbox disappears.
Even if we did get this method to work every time, it seems a little long winded. Some shared mailboxes are used by about 10 different users and having to get them to create a new profile for the shared mailbox seems a little full on just to get
the contacts list to show up in their address book.
Other threads on the net have suggested just going into the properties of the Contact item on the shared mailbox and ticking the "Show this folder as an e-mail Address Book". The issue I am having is that the there is no such tick box. In fact the
"Outlook Address Book" tab isn't even there. The users' have been given full control of the contacts as they are able to create/modify/delete contacts when they actually select the contact objects from the shared mailbox.
We have just moved from an Oracle mail environment where this was possible and so would like to know if sharing contacts is a supported feature of Exchange 2010/Outlook. If so, how?
Cheers
Brady

hi,
Outlook 2007, Exchange 2007, Win 7
i have followed all the solutions that given below but none seem to work. all i want is to show the shared mailbox contacts in my addressbook.
I do not want to login to windows using shared mailbox credentials to access contacts.
i dont no want to copy the or export contacts over.
i have full access to the mailbox. when i click New to send a new email. under my address book. I can see my contacts and i would love to see my shared email inbox contacts too. Till now i have come across multiple solutions and not even one seems to work. let
me see if someone is that smart who can give a solution that works.
I have also added shared mailbox profile in my outlook and i have given full access as the Author to the contacts folder of the shared mailbox. some say it cant be done. I am pretty sure it can be.

Outlook 2010 Problem opening shared mailbox "the set of folders cannot be opened. Microsoft Exchange is not available"

Hi, I have a number of mailboxes configured for sharing.
For those users who have full access rights (given via EMC) the mailboxes automatically appear in Outlook 2010.
However for one of those mailboxes the users recieve the following error when they try to access it:
"The Set of Folders cannot be opened. Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance."
Meanwhile the users' primary mailboxes continue to work as normal, as do the other mailboxes that have been shared with them.
The output of get-mailboxpermissions for the problematic mailbox is the same as the output for a full working one.
If I add the mailbox to my account (as though I was using Outlook 2003) it allows me access, however I then have the situation of having the mailbox listed twice, one working the other not.
How do I get this mailbox to behave as expected?
Many thanks
Nick

So the problem returns. I'm not sure what we did to work around it, the users who were having the problem have left and the new batch are now encountering it.
I have issued the following command on the Exchange Server (one site, one server, all roles, only a default throttling policy exists):
$a = Get-ThrottlingPolicy | where-object {$_.IsDefault -eq $true}
$a | Set-ThrottlingPolicy -RCAMaxConcurrency 40
The result of Get-ThrottleingPolicy is:
RunspaceId                                : 8bc47cdf-a695-47f0-b31e-e6ffba6aed66
IsDefault                                 : True
AnonymousMaxConcurrency                   : 1
AnonymousPercentTimeInAD                  :
AnonymousPercentTimeInCAS                 :
AnonymousPercentTimeInMailboxRPC          :
EASMaxConcurrency                         : 10
EASPercentTimeInAD                        :
EASPercentTimeInCAS                       :
EASPercentTimeInMailboxRPC                :
EASMaxDevices                             : 10
EASMaxDeviceDeletesPerMonth               :
EWSMaxConcurrency                         : 10
EWSPercentTimeInAD                        : 50
EWSPercentTimeInCAS                       : 90
EWSPercentTimeInMailboxRPC                : 60
EWSMaxSubscriptions                       : 5000
EWSFastSearchTimeoutInSeconds             : 60
EWSFindCountLimit                         : 1000
IMAPMaxConcurrency                        :
IMAPPercentTimeInAD                       :
IMAPPercentTimeInCAS                      :
IMAPPercentTimeInMailboxRPC               :
OWAMaxConcurrency                         : 5
OWAPercentTimeInAD                        : 30
OWAPercentTimeInCAS                       : 150
OWAPercentTimeInMailboxRPC                : 150
POPMaxConcurrency                         : 20
POPPercentTimeInAD                        :
POPPercentTimeInCAS                       :
POPPercentTimeInMailboxRPC                :
PowerShellMaxConcurrency                  : 18
PowerShellMaxTenantConcurrency            :
PowerShellMaxCmdlets                      :
PowerShellMaxCmdletsTimePeriod            :
ExchangeMaxCmdlets                        :
PowerShellMaxCmdletQueueDepth             :
PowerShellMaxDestructiveCmdlets           :
PowerShellMaxDestructiveCmdletsTimePeriod :
RCAMaxConcurrency                         : 40
RCAPercentTimeInAD                        : 5
RCAPercentTimeInCAS                       : 205
RCAPercentTimeInMailboxRPC                : 200
CPAMaxConcurrency                         : 20
CPAPercentTimeInCAS                       : 205
CPAPercentTimeInMailboxRPC                : 200
MessageRateLimit                          :
RecipientRateLimit                        :
ForwardeeLimit                            :
CPUStartPercent                           : 75
AdminDisplayName                          :
ExchangeVersion                           : 0.10 (14.0.100.0)
Name                                      : DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc58a9
DistinguishedName                         : CN=DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc5
ettings,CN=Our Org Name,CN=Microsoft Exchange
onfiguration,DC=domain,DC=internal
Identity                                  : DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc58a9
Guid                                      : a274d3ec-f2f8-43c3-ad26-6b960924ef0e
ObjectCategory                            : domain.internal/Configuration/Schema/ms-Exch-Throttling-Polic
ObjectClass                               : {top, msExchGenericPolicy, msExchThrottlingPolicy}
WhenChanged                               : 07/06/2011 10:24:47
WhenCreated                               : 07/06/2011 10:24:41
WhenChangedUTC                            : 07/06/2011 09:24:47
WhenCreatedUTC                            : 07/06/2011 09:24:41
OrganizationId                            :
OriginatingServer                         : OneOfTheDCs.domain.internal
IsValid                                   : True
But the problem remains. Do I need to adjust anything else for this value (40) to become active? The documentation implies that the above is required on a CAS, however there is mention of registry settings but no guidance on whether these are required if
the above is used.
When I create a second profile via Mail (in control panel) for the shared mailbox and then start outlook using this profile I am able to access the mailbox as expected. This is running in the context of the user who cannot access it from her
default Outlook profile.
Many thanks

Exchange 2013 OWA: Cannot set auto reply in shared mailbox

We use Exchange 2013 and Outlook 2010. We have 3 users tha connect to a shared mailbox. We would like to have an auto-reply on this mailbox but cannot set it with the OWA. We get the following error:
Client Information
User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; InfoPath.3)
CPU Class: x86
Platform: Win32
System Language: nl-NL
User Language: nl-NL
CookieEnabled: true
Exception Details
Date: Fri Jul 11 11:31:40 UTC+0200 2014
Message: Kan de eigenschap _events van een niet-gedefinieerde verwijzing of een verwijzing naar een lege waarde niet ophalen
Url:
https://owa.'domainname'.nl/ecp/15.0.712.22/scripts/microsoftajax.js
Line: 5
Call Stack
Dump Event
errorMessage = Kan de eigenschap _events van een niet-gedefinieerde verwijzing of een verwijzing naar een lege waarde niet ophalen
errorUrl =
https://owa.'domainname'.nl/ecp/15.0.712.22/scripts/microsoftajax.js
errorLine = 5
errorCharacter = 57312
errorCode = 0
actionURL =
altKey = false
altLeft = false
behaviorCookie = 0
behaviorPart = 0
bookmarks = null
boundElements = [object HTMLCollection]
button = 0
buttonID = 0
cancelBubble = false
clientX = 1187
clientY = 72
contentOverflow = false
ctrlKey = false
ctrlLeft = false
data =
dataFld =
dataTransfer = null
fromElement = null
keyCode = 0
nextPage =
offsetX = 0
offsetY = 0
origin =
propertyName =
qualifier =
reason = 0
recordset = null
repeat = false
returnValue = true
screenX = 2373
screenY = 343
shiftKey = false
shiftLeft = false
source = null
srcElement = null
srcFilter = null
srcUrn =
toElement = null
type = error
url =
wheelDelta = 0
x = 0
y = 0
getAttribute =
function getAttribute() {
    [native code]
removeAttribute =
function removeAttribute() {
    [native code]
setAttribute =
function setAttribute() {
    [native code]
Detailed Call Stack

Hi,
Error information is quite important. In order to solve your issue effectively, please take your time to describe the error in English for my research.
Best regards,
Amy Wang
TechNet Community Support

Online Archive for Shared Mailbox Shows Main Mailbox SMTP Address, Not Shared Mailbox

First off, we are running Exchange 2010 with Outlook 2010. Exchange is running SP3UR5 and is stable. Outlook has the latest updates.
We have archive mailboxes on all our production mailboxes. We automatically archive items older than two years into these. We have several colleagues who have access to one or more shared mailboxes, who had no issues when they were using a Windows
XP workstation. However, when they were moved to our Windows 7 systems, their archive folders all show their primary mailbox SMTP address. If you click on a folder in the archive mailbox, the search bar shows the correct mailbox name. And to confuse
things just a little bit more, the primary mailbox for these shared mailboxes shows the correct name. Has anyone else seen this, and, more importantly, does anyone know of a solution? TIA ...

Hello Willard,
As Andy mentioned, this issue is a known issue which resolved in Exchange 2010 SP3 RU2. I know we are currently running Exchange 2010 SP3 RU5, however to resolve
the issue, we need to install hotfix for Outlook clients as well. Please refer to the following hotfixes for Outlook 2010 and 2013:
Note: Exchange 2010 SP3 Ru2 or later will update the “OwnerSmtpAddress”
for all alternate mailbox. And before applying the following Outlook hotfix, we should have RU2 installed first.
Outlook 2010 hotfix:
Description of the Outlook 2010 hotfix package (Outlook-x-none.msp): August 13, 2013
http://support.microsoft.com/KB/2817574
Issue description: You connect to Microsoft Exchange Server 2010 mailbox
by using Microsoft Outlook 2010. When you enable the feature that lets you view the online archive of a manager in Outlook 2010, two online archives that have the same name are displayed. To resolve this issue, you must also have Exchange Server 2010 Service
Pack 3 (SP3) Update Rollup 2 installed
Outlook 2013 hotfix:
Description of the Outlook 2013 hotfix package (Outlook-x-none.msp): August 13, 2013
http://support.microsoft.com/kb/2817503
Issue description: When you enable the feature to see the online archive
of the manager in Outlook 2010, two online archives that have the same name are displayed.
After apply both update for Exchange server and Outlook client, the issue will be resolved accordingly. And I recommend to install the latest updates for Outlook
clients:
Title: How to install the latest applicable updates for Microsoft Outlook (US English only)
Link:
http://support.microsoft.com/kb/2625547
Moreover, the issue will affect the “auto-mapping” archive mailboxes, since the issue only affect few users, please check the differences on the Outlook client side,
and make sure the version and patches/updates are the same. If needed, we can first remove the auto-mapping full access permission, then re-add non-auto-mapping full access permission, at last, add
additional mailbox from Outlook manually, thus it will not diplay same name for the archive mailbox we access.
Remove the full access permission:
Remove-MailboxPermission –Identity “Shared_mailbox” –User “affected_user_mailbox” –AccessRights FullAccess
2.Re-add the full access permission with non-auto-mapping:
Add-MailboxPermission -Identity “Shared_mailbox”
-User “affected_user_mailbox”
-AccessRight FullAccess -InheritanceType All -Automapping $false
3. Then on the affected user mailbox outlook side,
add additional mailbox manually.
Please refer to above information and if anything unclear, feel free to let me know.
Regards, Eric Zou

"Set of folders can not be opened. you must connect to microsoft exchange with current profile" geeting error while opening shared mailbox in outlook 2007

Hello Folks,
I am having exchange sever 2007 SP3. currently facing issue with one shared mailbox. One of the user is not able to open that mailbox from outlook 2010.
I can able to add that mailbox in the outlook but while opening the outlook it is asking for password. Outlook is not accepting user password for that mailbox. I have removed that user from full access and added that user again.
Other shared mailbox is working fine with same outlook profile and other user can also able to access that problematic shared mailbox.
Can anyone tell how to troubleshoot..?
Thanks, Chinmay.

Hi,
How do you open the shared mailbox in Outlook?
Please remove the shared mailbox from your Outlook totally and follow the following steps to open it:
1. Open Outlook, click File > Account Settings
> Account Settings.
2. Click Change and make sure Use Cached Exchange Mode is checked.
3. Click More Settings > Advanced tab.
4. Click Add next to Open these additional mailboxes and type the shared mailbox.
5. Click Ok > OK. Then the shared mailbox would be listed under the Navigation Pane.
Alternatively, we can create a new Outlook profile in Outlook and setup the shared mailbox. If it is asking for credentials, we can use the user account who have full access permission to the shared mailbox for authentication.
Regards,
Winnie Liang
TechNet Community Support

Is there a way to create a rule that sends and Auto Response for a shared mailbox?

I have a shared mailbox set up that receives emails that are sent to 3 different addresses:
[email protected]
[email protected]
[email protected]
I would like to create a rule that would send an auto response when someone emails one of these addresses. However, I don't want an auto response sent to [email protected] so I can't just set up an "out of office" reply for the mailbox.
Is there a way that I can create a rule to send an automated response to 2 of the 3 addresses?
Nate

Hi
we can enable the shared mailbox in ADUC and create Outlook rules for it in Outlook to achieve it. please follow these steps:
1. In Active Directory Users and Computers, right-click the shared mailbox and click Enable Account.
2. Configure the Outlook account for the shared mailbox in Outlook.
3. Click Rules > Manage Rules & Alerts.
4. Create a rule like the following format:
Apply this rule after the message arrives
Have server reply using a specific message
Except if the subject contains specific words
Select exception(s) (if necessary) of the Outlook Rule - (“except if from people or public group“)
5. Apply the auto reply rules for this shared mailbox.
Then users can receive auto reply of the shared mailbox except the exceptions we have set when they send messages to this shared mailbox.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you

Set Forwarding Address on a Shared Mailbox

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