Setup Solution Monitoring in Solution Manager 3.2
Hi,
we want to setup the System Monitoring with transaction SOLUTION_MANAGER. We followed shortcut "Operations Setup" and chose Solution "Monitoring->System Monitoring".
There should be a button "Setup System Monitoring" that is missing!
Any idea how to make it appear?
Steve,
Please give me your email address, I will send you the screen-shot? if you do not want to post the email address here, please send me a test mail to [email protected], I will send you the screen shot.
For your questions:
Do you see the monitoring graphic (the box with the system name in it)?
No, I do not see that.
Do you see the Alert Overview button?
Yes, I could see that button.
If so, does it show any alerts when you click it?
when I click on that. All I See a white empty space.
Kumar
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Solution Manager to Monitor SAP NetWeaver Portal
Hi ,
I have setup Solution Manager 4.0 SP11 and I have a production EP.
I want to monitor the EP using Solution Manager. The monitoring would check if the portal is down and if it is down, the Solution Manager would send a email to the Portal Administrator.
In order to achieve the above monitoring setup, do I need to install Solution Manager Diagnostics?
I do hope to hear from you soon.
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Mike LeeHi Mike,
Yes. You need to setup diagnostics.
All documents related diagnostics are available at:
http://service.sap.com/solutionmanager
->SAP Solution Manager in Detail ->End-to-End Root Cause Analysis->Media Library
Also look these:
http://service.sap.com/diagnostics
https://websmp109.sap-ag.de/operationsnw70
Supportability->Supportability with SAP Solution Manager 4.0
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1 Solution Manager System - Mulitple Companies.
Hi All,
Please provide some input/information regarding one Solution Manager system with multiple companies.
Situation:
We currently have one Solution Manager system(SMP) that belongs to a main company. Under this company there are 5 separate companies. Each company including the main company has multiple SAP systems with different landscapes. Main Company - ECC6 landscape, BI 7.0, Portal, XI and HR Landscape. All other companies have their unique systems/landscapes with their own support personnel.
Issues at hand:
How do we setup Solution Manager to run multiple companies? Do we setup different Solution Landscapes and add each company systems to their own landscapes. How does this effect Service Desk/Charm setup ?
We also want to implement Service Desk / Charm / EWA and all the other functionality that is available in Solution Manager. Is there any advise on this issue and what are the potential pitfalls.
Is it possible to be setup multiple clients and have each company work in its own client.
I would appreciate any advice and information that will assist us with making an informed decision on the best way to proceed with this. I have done research and cannot find any information pertaining to this type of scenario. I'm hoping there are other customers that have a similar problem/issue.
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RickyDear Ricky,
You are right. You sould create multiple solutions u2013 a solution for each company. Each solution comprises the landscape (systems) relevant.
I don't think setting up multiple clients and have each company work on its own client is a good idea. The solution manager supports monitoring and managing multipal solutions. By creating multiple clients you are loosing the advantage of one-point-of-entery. Besides, a lot of the customization in the SolMan is cross client.
Regarding the service desk:
You may create a sold-to-party business partner for each of the companies (transaction BP) and assign each sold-to-party only to the relevant system/iBase in transaction IB52. This will allow you to screen the messages in the service desk by a sold-to-party/company.
Regarding the EWA:
The EWA monitors the systems in the solutions. You may have as many solutions as you want.
Regarding the Charm:
Sorry, we didnu2019t implement it yetu2026 you should keep asking abour that.
If you would want to use Business Process Monitoring - this is solution based, so I don't see any problem there.
Hope it was helpful.
Good luck!
Adi Skutelsky -
What can Solution Manager 7.0 provide for PI 7.1?
I work with PI 7.1 EHP 1 and have been asked to determine if time/resource should be invested to setup Solution Manager 7.0 EHP 1 to provide monitoring/management of PI. I attended SAP TechEd 2011, and there was a lot of discussion that SM 7.1 would be a significant part of monitoring for PI 7.3. However, since I'm not on those platforms, can you help me understand what SM 7.0 can provide me as a PI Administrator/Support over what I use now (Runtime Workbench & SXMB_MONI)?
The Solution Manager resource on the BASIS team mentioned that SM takes a lot of configuration and I'd have to learn about Business Process Management to make it do anything useful. What I saw at TechEd showed a nice start page that showed data volume, errors, and nice graph. Perhaps that is only for SM 7.1, but it seemed like a nice data view capability.Hello Tadd,
Wily Introscope will provide you with nice (also real-time if you want) metrics for your PI system (dashboards). You can check for some details here:
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/f0b96675-87cf-2c10-b489-dee0ac03f782
Solution Manager requires additional steps in order to be able to configure this monitoring scenario. Once your solution manager is installed and running you have to perform initial configuration -> basic configuration -> managed system configuration
In the last step you'll actually configure diagnostics and willy for your PI system.
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Email Solution manager task report session
Good day,
I am currently tasked with generating task session reports from solution manager. Systems I am reporting on are ECC 6.0, BI, CRM & PI. I can generate reports fine, however I would like to setup solution manager to send these task session report to a list recepient vial email directly from solution manager. It should be like EWA reports send via email in this case I want to send task session report after I have completed the checks.
1) Is it possible to setup solution manager to do that?
2) I want to be able to highlight all issues that I have picked like how EWA highlights its alerts.Hi
the task "early watch alert for solution manager" created automatically when did you perform the task "refreh session" or "Maintenance Package"
please create the relevant task, via : SDCCN -> Task -> Create ->Request session data ->Periodic -> Earlywatch Alert -> Continue.
'Schedule' the start date of the first session and - Task -- create Click on 'Refresh sessions' - Press 'Enter' - Select 'Now', to schedule the job 'immediately. once you create the relevant tasks you go by, in the Menu - Goto -> start - to activate the Earlywatch alert session Now, you can check the finished EWA task in 'done' tab.
Login to Solution Manager, goto trx. DSWP --> Select your solution, Solution Monitoring - Earlywatch alert - Click on Earlywatch alert --> start service processing --> Press 'OK' to start the background job - click 'Refresh'
Now, you can see the 'Early watch alert' in the green colour .
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Using HR data in R/3 to create business partners in Solution Manager
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Mel Calucin
Bentley SystemsWe did it, i don't see the problem...
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Error with CTC users at Solution Manager 7.1
Error during Inital Setup at Solution Manager 7.1
hello SAP Experts,
I have an error during the Initial setup Solution manager 7.1 SPS3.
I get it at SAP Solution Manager Configuration: System Preparation step 6.1 'Select SLD'.
I filled host, port and password, status of SLD server is green, then I clicked button 'Configure SLD Data Supplier...' I have get new window, to fill in passwords and options.
[SLD users|http://pokazywarka.pl/63hxan/] [SM2CTC & CTC2SM users|http://pokazywarka.pl/mcpakj/] (I logged into the system as a user SOLMAN_ADMIN, SLDDSUSER and SLDAPIUSER).
After I click button 'next' an error occurred:
Error: Execution of Function AGS_SISE_SET_CTC_STATUS ends with an error (message ID: 341, message number: No RFC authorization for function module AGS_SISE_SET_CTC_STATUS.:RFC_NO_AUTHORITY, message text: ).
I have performed tx.Solman_setup as SOLMAN_ADMIN user.
All steps before the an error are finished sucessfully.
I looking for information at Google and SAP notes but can not find anything.
Please send any advices,
Best regards
SAPFanHello,
Please check my last reply to this very same issue in message:
RFC No Authority error
Best regards,
Guilherme -
Hello,
I'm responsible to setup Solution Manager to provide Enterprise Support to the customer. I would like my customer to use Solution Manager by using Internet VPN connection. In the middle of preparation, I have some questions for Solution Manager Security. Because our company has very strict security policy, I need to make sure the questions below and make report to the manager.
1. To follow our companyu2019s security policy, I need to select the port. Could you please let me know which port# do we need to open? I think port# 80 and 443 are required to use Internet connection. Are there any required port #?
2. What kind of Standard User Authentication does Solution Manager have? (Basic Authentication, Digest Authentication or other?)
3. I would like to restrict any unauthorized access. What kind of access control does Solution Manager have? (Like Service Market Place, is there any authentication before entering first screen?)
4. Is it possible to access both HTTP and HTTPS? If so, is it possible to restrict to HTTP connection? I think HTTPS is much safer.
I read the Security Guide downloaded from Service Market Place, but still have questions. I really need someoneu2019s help.
Thank you in advance.
Best Regards,
NatsumiHi Natsumi,
Your question addresses general topics of SAP NetWeaver Web Application Server.
Please find some answers below and I would recommend to check the standard documentation.
>
Natsumi Kimura wrote:
>1. To follow our companyu2019s security policy, I need to select the port. Could you please let me know which port# do we need to open? I think port# 80 and 443 are required to use Internet connection. Are there any required port #?
>
port #80 is the default port for http, port #443 is the default port for https.
You can define your own port numbers to provide access.
>
Natsumi Kimura wrote:
> 2. What kind of Standard User Authentication does Solution Manager have? (Basic Authentication, Digest Authentication or other?)
>
SAP Solution Manager 7.0 is based on SAP NetWeaver and is using the same authentications options.
>
Natsumi Kimura wrote:
> 3. I would like to restrict any unauthorized access. What kind of access control does Solution Manager have? (Like Service Market Place, is there any authentication before entering first screen?)
>
The first screen is the logon screen. Users needs to have logon data (user, password) to access the Work Center.
The URL for the Key User is accessible in the Internet (and may be further restricted to dedicated IP address by additional network infrastructure).
See section "4.4 Internet Communication Framework" in Security Guide.
See section "4.5 Secure Socket Layer (SSL) for HTTP Connections" in Security Guide.
>
Natsumi Kimura wrote:
> 4. Is it possible to access both HTTP and HTTPS? If so, is it possible to restrict to HTTP connection? I think HTTPS is much safer.
>
Yes, it's possible to offer HTTPS connection, only.
Helpful links:
[Application Help - Additional Information on Network Security|http://help.sap.com/saphelp_nw70ehp1/helpdata/en/0a/0a2e12ef6211d3a6510000e835363f/content.htm]
[Security Guide SAP Solution Manager 7.0 EHP 1 and SP 19 |http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000718044&_OBJECT=011000358700000310012009E]
[How-To install&configure the SAP Web Dispatcher|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000722611&_SCENARIO=01100035870000000202&_OBJECT=011000358700000121752008E]
Best regards,
Ruediger -
Web service available in SAP Solution Manager
Hi,
Which are the Webservices available in SAP Solution Manager.
I want to Integrate HP Openview change request process with SAP Solution Manager ChaRM.
Regards
PK
Edited by: PK on Aug 9, 2010 3:37 PMAlthough the path vary between release - webservices for Solution Manager are usually available in transaction SICF
under the following path
/default_host/sap/bc/solman
/default_host/sap/bc/bsp/sap/solutionmanager
However I am not aware of an webservice/interface from CHARM to 3rd party service desk products
What is provided as of Solman 7 is an interface between SAP Service Desk and other 3rd party service desk products
- so if you setup Solution Manager Service Desk you can have a business process from
Openview ---> SAP Service Desk ---> SAP Charm
Best wishes
Stuart -
Regading PI monitoring setup in solution manager
Hi Folks,
I am new to solution manager and I need to setup PI monitoring setup in solution manager...
I read some blogs and docs but not getting clear idea. all the remaning setup has been done in solution manager and only need to configure the technical monitoring thing in solution manager...
Please help me on this step by step guide...
Thanks,
SreenivasHi Hareesh,
Thanks for your reply.
In Solution manager if I opend the technical monitoring I am getting below screen..
Can you please tell me what are the steps I need to do... For first i want to test this with one file communication channel later I will do remaining channels.
I am new to this setup.. help me on this..
Thanks,
Sreenivas -
System Monitoring Setup in Solution Manager
Hello Experts,
We are going to implement and configure Solution Manager - System monitoring setup for pre testing purpose
Currenly we have installed below SAP Systems
1.Solution Manager Server
2.ECC server (Without Ides) - Abap
3.CRM Server (Without Ides) -Abap + Java
We need to setup below tasks in Solution Manager
1.Early watch alert
2.System Monitoring
3.Central System Administration
4.Business Process Monitoring
5.Service Level reporting
1.Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
Could you please someone give input reg this.
Thanks
Thirumal
Edited by: Thiru Thirumal on Aug 6, 2008 4:56 AM
Edited by: Thiru Thirumal on Aug 6, 2008 4:57 AMHi,
Q. Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
A. Yes.
Check with links for
1.Early watch alert
This process helps you to identify potential problems early, avoid bottlenecks, and monitor the performance of your ABAP and JAVA systems and your most important business processes, regularly, automatically and effectively. The data collection infrastructure comprises the ABAP Service Data Control Center and the JAVA function module Data Provider. The SAP EarlyWatch Alert in the SAP Solution Manager is a service provided by SAP.
To be able to use it, you have:
maintained the non-ABAP systems correctly in the system landscape maintenance (transaction SMSY)
RFC u2013 Connections between: and an RFC u2013 Connections established.
your satellite systems and the SAP Solution Manager system
SAP Solution Manager and the SAP Service Marketplace
Solution Manager system and Solution Manager Diagnostics
Cf: Solution Manager IMG (transaction SPRO).
checked the availability of the tools required for the SAP Service sessions (add-on ST-A/PI), with the report RTCCTOOL.
activated Alert Monitoring and set-up the Automatic Session Manager (ASM) in the Service Data Control Center (SDCCN) of your satellite systems, for all SAP satellite systems and the central SAP Solution Manager of your solution
set-up your systems in a solution landscape in the SAP Solution Manager
configured Solution Manager Diagnostics
2.System Monitoring
The system monitoring in the SAP Solution Manager is, as described above, like a system-wide central CCMS. It can also contain the central CCMS (CEN) of satellite systems. These CENs can then monitor other components.
The graphical display in the SAP Solution Manager gives you access to the alerts of all systems in a solution. You can go to the local or central CCMS of the satellite systems.
The system proposes the most important alerts in the CCMS monitor collection, according to SAP experience, and their alert thresholds, for each system in the solution, in the system monitoring Session. You can activate or deactivate these alerts. The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager, overwriting the values in the local CCMS.
3.Central System Administration
You activate the customizing for business processes in your solution, in the Business Process MONITORING session in the SAP Solution Manager. A monitoring tree element (MTE), or a monitor collection, u201EBPMu201C of several monitoring objects, is created in the local or central (CEN) CCMS of the satellite system.
The data is collected for the monitoring types of the business process monitoring in contrast to system monitoring, as follows:
● The system collects performance (dialog transactions), posting cancellations (V1 and V2) and u201EOther CCMSu201C and interface data, in the local CCMS of the satellite systems.
● The system collects background processing, application list, application monitors, delivery lists, and document size data, in the central SAP Solution Manager CCMS.
The SAP Solution Manager system copies the data from the local CCMS.
The graphical display in the SAP Solution Manager simplifies access to the alerts for the business processes, business process steps or the interfaces between the systems in a solution. You can go to the local CCMS of the satellite systems.
The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager. These overwrite the values in the local CCMS.
4.Business Process Monitoring
The system and business process monitoring (including interface monitoring) in the SAP Solution Manager, both use the Computing Center Management System (CCMS) (transaction RZ20) architecture. This means that system alerts which occur in the local CCMS, are passed to the SAP Solution Manager via RFC connections between the SAP Solution Manager and the satellites. The system shows these alerts in a graphic or in Sessions. You can also handle the alerts centrally, without having to go to the local CCMS of the satellite systems.
You can see the alerts from several systems in a solution landscape in the SAP Solution Manager, in a graphical overview, in contrast to the local CCMS of the SAP Solution Manager satellite systems. This is the view of a central CCMS (CEN). You can also monitor non-SAP systems in a central CCMS (CEN) of a satellite system
5.Service Level reporting
http://service.sap.com/solutionmanager for all solman tasks as given below.
http://www.asap.net.cn/homepage_en/Solution%20Manager%20EN.pdf
http://help.sap.com/saphelp_sm32/helpdata/en/1b/f02c41ab78f66fe10000000a1550b0/content.htm
http://help.sap.com/saphelp_sm32/helpdata/en/9f/1f46570f8a4a268b3154e0e0f07280/content.htm
Regards,
Srini Nookala -
'Setup System Monitoring' option is disabled in solution manager
Hello,
I am trying to setup system monitoring for different systems in solution manager but the 'Setup System Monitoring' is disabled.
In solman I go to Solution_manager --> Operations Setup --> on the right side pane 'Setup System Monitoring' is disabled. How can you change this to change mode so that you can configure monitoring for different systems? Any idea, please help.
Thank you in advance.
Sameer
Edited by: Sameer Pant on Mar 19, 2011 1:07 AMHi Lakshmi,
But when i right click on the qualifier
No u hv to right click on a field to which Compound field is mapped ( Ur Main Table Field)
Right Click on Compound field & choose option Set Qualified Update.
New Links: Create
Existing Links: Update (All Mapped Qualifiers)
Thanks,
Maheshwari -
Solution Manager Setup System Monitoring DB Administrating Alerts
Greetings experts
Can someone please explain how I can get "DB Administrating Alerts" to display in Solution Manager.
Satellite system (FSD) database MTE's are all active (RZ20).
Tcode: DSWP / tab:Solution Monitoring / tab:System Monitoring /
Service: Setup System Monitoring
Tree:
Setup System Monitoring
+--> SAP System FSD 1320011126
+--> Database FSD-DATABASE
|
+--> Administrating DB FSD-DATABASE (DB2 6000)
Issue: DB Administrating Alerts do not display.
*Solution Manager 7.01 SP3 / DB2 09.05.0002 / AIX5.3
Regards
Peter BabbingtonHI
1.Do i need to configure the CCMS_OnAlert_Email, for every alert that you have, in the satellite system?
Best thing I would say is to copy method ( RZ21 --> Method --> Method definition )CCMS_OnAlert_Email to Z_CCMS_OnAlert_Email in Solman and assign this auto reaction to MTE class of satellite systems.
2. How do i configure this out of solution manager, and bypassing the satellite system?
You have to install/configure sapccm4x( for monitoring abap ) on satellite systems by giving details about Solution manager. Then the alert will be sent to Solution manager from satellite system and the configured auto reaction will send mails .
Also go through the links
http://service.sap.com/moniotring
https://www.sdn.sap.com/irj/sdn/docs?rid=/webcontent/uuid/30237989-0901-0010-70a4-944691eb5e52 [original link is broken]
http://service.sap.com/rkt --> Solution manager --> Solman Manager < rel > --> Technology Consultants and System Administrator
Thanks
Prince Jose -
Solution manager : system monitoring setup
Hi all,
We are planning to move from a third party monitoring tool to SAP solution manager we are Solman 7.0 with ehp1 .
I am going thru docs for system monitoring and follow the steps to active the systems and observed Instance availability step , is it possibule to automate an email when the satelite system is unavailable?
How do we automate an email for each alert from system monitoring ?
Please suggest..
Thanks,
Subhash.GHello Subhash,
Check this guide for alert configuration .
Solution Manager CEN and Alerting configuration guide for Dummies
Hope it helps.
Regards,
Amit Barnawal -
System Monitoring in Solution Manager
Friends
1.System monitoring for one of the satellite systems has been configured in solution manager (through DSWP - Setup system monitoring) using RFC connections(Read and Trusted RFCs generated in SMSY).
2.Installed CCMS Agent on the satellite system and registered to solution manager system.
RZ21 -> Remote Agent Status shows online.
Should something else to be done (settings, background jobs, configuration )in Solman or satellite system to make communication to satellite via CCMS agent primary for system monitoring?
How do i get to see the satellite system's monitoring context in Solution manager?
Please help me out
Thanks
GnanaFriends
1.System monitoring for one of the satellite systems has been configured in solution manager (through DSWP - Setup system monitoring) using RFC connections(Read and Trusted RFCs generated in SMSY).
2.Installed CCMS Agent on the satellite system and registered to solution manager system.
RZ21 -> Remote Agent Status shows online.
Should something else to be done (settings, background jobs, configuration )in Solman or satellite system to make communication to satellite via CCMS agent primary for system monitoring?
How do i get to see the satellite system's monitoring context in Solution manager?
Please help me out
Thanks
Gnana
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