Several websites (Chase Bank, Amazon, various movie sites) have interactive content that doesn't work since updating to version 6.0. These websites work in IE or Opera, however.

When accessing "My Kindle Page" the list of titles doesn't load (the uploader just spins endlessly). The Chase Bank page said that its certification has been revoked and wouldn't upload at all. On various movie sites, the uploader spins endlessly as well. These sites worked on previous editions of FireFox and work on other browsers (IE, Opera) currently. Is this my computer or an issue with version 6.0?

Try http://forums.adobe.com/thread/892474

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II am running safari 5.1.10 using OSX 10.6.8. Several sites have told me that is an outdated version.

I am running safari 5.1.10 using OSX 10.6.8. Several sites have told me that is an outdated version.
How do I update my Safari to the latest version with a minimum of fuss considering that I am computer illiterate. Thank you

Niel
Hardware Overview:
Model Name: iMac
Model Identifier: iMac5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2.5 GB
Bus Speed: 667 MHz
Boot ROM Version: IM51.0090.B09
SMC Version (system): 1.9f4
Serial Number (system): W87122RYVUV
Hardware UUID: 00000000-0000-1000-8000-0017F2D83624
this is my Safari:
Version 5.1.10 (6534.59.10)
Can I update my Safari or do I need to update my mac OSX 10.6.8 .
If I update myOSX will this update may Safari ?

I accidently clicked on an advertisement banner on the app formspring, and i am worried that the website the ad took me too may have a virus that will steal accounts from my ipod

i accidently clicked on an advertisement banner on the app formspring, and i am worried that the website the ad took me too may have a virus that will steal accounts from my ipod. i am using an ipod touch 4g

i just clicked on the ad banner and it fully loaded the site, i visited the site through formspring and not safari but i did not enter any details, or click anything else.

I have a movie site app banner ad that I cannot delete from my IPhone 5 Safari page. I appears every time I open Safari. Any suggestions.

I have a movie site banner ad that I cannot delete from my IPhone 5 Safari page. It appears every time I open Safari. How can I delete it?

You do not have a virus. Sounds like you are just being bitten by Safari's desire to reopen all windows - and reconnect to all sites that were open in those windows - in Mac OS X 10.7. I believe that if you hold down option (or is it shift?) while opening Safari that it will not try to reload those pages.
Regarding malware, see my Mac Malware Guide:
http://www.reedcorner.net/guides/macvirus
(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

Since updating to version 26, the 'serach toolbar' no longer works, even if i change between various search engines google/yahoo, etc), can anyone please help?

upon first opening firefox, the search bar works fine for one search only , then does nothing for any subsequent searches ... this was working fine before the recent update to version 26..
even if i go to the google search page web site (www.google.com) and type in a search on the web page, when i click 'search' or hit 'enter', nothing happens at all ...
any suggestions welcome ...
i have tried reinstalling version 26 , but the same problem occurs.
im running on windows xp

Hi jonniecee, I'll take a guess here. Some of the cache files may have disk space preallocated for them even if internally they are basically empty. This is a way that programs can write to disk faster, by avoiding having asking Windows to allocate more space in small increments.
After a reset, Firefox stores your old settings file on your desktop, in a folder named Old Firefox Data. I suggest keeping that around for a few weeks in case you notice something vital is missing.

Since updating to version 8.0.1 many websites have lost their identity icon.

In the address bar and Bookmarks a lot of web sites have lost their identity icon in Firefox 8.0.1 (which were there before). Holding the cursor over the icon area brings up a message saying 'this site does not supply identity information'. But this message also comes up when putting the cursor over one ''with'' an icon. Some sites have the icon in Bookmarks but it doesn't show in the address bar. I have found it does not happen on Vista laptop, only on Windows 7 desktop.

Hi. I think there are two different things going on here. The "identify information" message relates to something unrelated to the webicon. From what I can tell it has to do with digital signing. I had to do some browsing before I found a site that actually ''was'' signed: Google. When you go to Google you'll see the site name to the right of the webicon with the url afterward. Holding cursor over it shows google.com's signed by Thawte Consulting. Oddly enough, VeriSign is not...um...verified. The story on this one will be interesting.
As far as the webicon goes, if you provide links to a few sites that don't work I'd be glad to take a look. I haven't had the problem yet on Lion or Win 7 Pro, but that doesn't mean anything. It could be the way the icon is identified or its filetype: .ico and .png files can be used (maybe others) and there are different ways to identify them: link rel="shortcut icon" or "icon" and type="image/x-icon" or "image/png" if a png file's used. Could be 8.01 no longer recognizes one of these or incorrectly stated ones it was OK with in the earlier release. All guesses of course w/o having something to look into.

TS3354 What is the solution for the error message when playing movies on a windows computer that doesn't support HDCP?

How do I make my Windows computer Dell Latitude E7440 play the movies I just purchased? I am getting the message, "To play this movie in HD, your PC must have Windows 7 and a built-in display or a display that supports HDCP."
Is there a fix or solution ot this problem? Please help!

Hello Mendeezee,
Depending on the age of the monitor, you may not be able to playback any HD content that is purchased in iTunes. One way to check is to download the SD version that comes with the HD version. Check out the articles below for more clarification.
iTunes for Windows: Unable to view or play HD video content that requires HDCP
http://support.apple.com/kb/ts3354
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/HT3209
In iTunes for Windows, in order to view HD content, both the display hardware (computer screen, LCD, external monitor, and so on) and video card driver must support HDCP.
Note: Depending on your computer's hardware limitations, you may be unable to purchase, rent, or view HD content from the iTunes Store. If you are trying to view HD video on an external display, the display must have a digital connection (DVI, DisplayPort, or HDMI) and support HDCP.
Regards,
-Norm G.

Since updating to Version 26 I am getting a Sidebar opening on certain sites.. I dont want this and cant get rid of it.. seems to be twitter based.. maybe Tt?

This starts when I load certain pages.. with a sidebar to the left and then goes on to open more tabs at the bottom.. seems to be similar links to sites I am on.. Yahoo eurosport does it as well as a cricket club i belong to...I have been through add-ons and plug ins to see if its there and it doesnt seem to be.. done this very soon after updating to version 26 of firefox and even sometimes puts up a genuine looking 'Update your firefox' box.. which isnt.. i restored my system back and then deleted firefix and realoaded but the problem is persisting.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Two commercial pages (inside Amazon and United) sites have displays disrupted in 8.0.1.

Two pages that must display correctly for transactions do not: the Amazon accounts page (https://www.amazon.com/gp/css/homepage.html?ie=UTF8&ref_=topnav_ya) and a United Airlines page (in the URL box attached to this question). Displays are all static. Safari 5.1.1 displays properly. Pre-version-8 Firefox displayed these correctly. Have Style as "Basic" and cleared cache per FAQ info. Using Mac OS X 10.6.8 on an iMac.

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
Reload web page(s) and bypass the cache.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

A favorite web site will not load in 4.01, but did in earlier version. Says "This website does not supply ownership information. Connection Not Encrypted." What can I do to use this important website?

<blockquote>Locking duplicate thread. 
Please continue here: [/questions/831698]</blockquote> 
I just this morning updated to the latest Firefox version, and then find that this much used site will not open. It gives the two messages I list above. The site is www.30god.com.
I cannot figure out what setting to change to get the site to work.
I much need some counsel.
Thanks.
James Muller

I appreciate this option, to go back to an earlier version, but I really want to use the latest FF, so the counsel from cor-rel, about dealing with cache and cookies, is the solution I pursued. And it worked!
But thanks for responding to me. It's great to know that such support is out there.

Using 6.0.2 on a Mac but received a message from Government site security concerns so upgrade to Firefox 7. In (about dialogue Box when selecting Check updates, I am informed that it is up to date.New version 7 available from website . What am I to do

I am using a Apple Mac running Snow Leopard.

I'm not able to reproduce this. I wonder if it is being caused by a plugin or add-on.
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Do viewers of my site have to empty their cache every time I update???

Whenever I update my website, I have to empty my cache in order to see the new changes. Does that mean my viewers do, also?

Caching technology is a funny thing, Caroline. It's designed to help show us the websites we want faster, but sometimes it hinders us just like you are describing. The more you reload a website, the more likely the browser is going to try to keep that website in the memory cache and give it back to you as is from the cache the next time you try to load the website.
Now we all do this with iWeb....make a little change, publish it, then check it with a browser. And if you're like me, you check it multiple times in the space of about 5 minutes. Poor browser, it's no wonder the thing is so confused!
But bottomline, the whole empty cache thing is most likely to happen only to you. It doesn't matter where you host your site. It's simply a function of the number of times a page is reloaded and the time period that has elapsed since the last reload.

How do I add a website to remember the password after I have been to it before? I didn't know how to make the website remember the password initially.

I want to have firefox remember a password on some sites that I have already been to previously. When it asked me initially, I didn't know how to make it remember. Now I would like for it to remember that site. Please explain how to do this.

If you clicked "Never" then you have created an exception that you need to remove. 
Otherwise Firefox should offer to store the name and password on the next visit when you sign on.
Remove site(s) from the Exceptions:
* Firefox/Tools > Options > Security: Passwords: Exceptions
*https://support.mozilla.org/kb/make-firefox-remember-usernames-and-passwords
*http://kb.mozillazine.org/User_name_and_password_not_remembered

Can Firefox be set to a default zoom that doesn't change back to small each time a new website is accessed? Downloaded add-on did not solve

I have a new iMac with a large 27" monitor. I'd like to set a 225% default zoom on Firefox-- currently, each newly accessed website must be manually enlarged because the 225% size won't remain the default size for all websites; this is very frustrating. NoSquint add-on did not solve this problem for me. Am I doing something wrong?
I'd greatly appreciate any help you could provide because I've had to switch to Safari for web browsing and I much prefer Firefox.
Thank you

Hi palmetto2008, 
check this article: [[Font size and zoom - increase the size of web pages]]
 
Shortly, you can configure Firefox to display all text at a minimum font size. If a web page contains text that is smaller than your defined minimum size, Firefox increases the font size of the text to this minimum. To set a minimum text size:
* On the menu bar, click on the Firefox menu and select Preferences...
* Select the Content panel.
* In the Fonts & Colors pane, click Advanced....
* In the Minimum Font Size drop-down, select the minimum size in pixels in which all text must be displayed.
 
Regarding NoSquint addon, you should be able to override the default zoom options and keep your settings between Firefox restarts. 
See also here: [https://urandom.ca/nosquint/help.php NoSquint Help Page]
 
Apparently, there are many addons offering your desired feature like:
* Default FullZoom Level
* Zoom Page
 
Hope that helped you! Please report back!

I've noticed that many web sites have data areas that are being overwritten. But they display just fine with IE

Columns are being overwritten. Seems like a "table" command doesn't know where all the columns should be displayed. Don't know if the web sites are being written by Microsoft type software or what......:-(

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
If you have increased the minimum font size then try the default setting "none" as a high value can cause.
*Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
*Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
*http://kb.mozillazine.org/Website_colors_are_wrong
*http://kb.mozillazine.org/Websites_look_wrong

Several websites (Chase Bank, Amazon, various movie sites) have interactive content that doesn't work since updating to version 6.0. These websites work in IE or Opera, however.

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