Shadow Copies wiped out.
I have a Windows 2008 File Server which we have shadow copies running on 1 volume M-F 8-6 which gives us about a 1 weeks worth. This morning I was shocked to see that all my shadow copies were gone except for the ones created this morning. On the event logs,
there are numerous VSS errors:
12294
Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine returned E_INVALIDARG. Routine details GetSnapshot({00000000-0000-0000-0000-000000000000},03526740).
12293
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details EndPrepareSnapshots({bef82808-c26c-467d-b470-1898a732c8b4}) [hr = 0x8000ffff].
12289
Volume Shadow Copy Service error: Unexpected error Error calling CreateFile on volume '\\?\Volume{1a2d17d4-007c-11e2-866e-1cc1de21b71e}\'. hr = 0x80070037.
12298
Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume \\?\Volume{529c5cfa-e61c-11df-9d22-806e6f6e6963}\. The volume index in the shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],
Release[0x00000000], OnRun[0x80042314].
12310
Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out. Error context: DeviceIoControl(\\?\Volume{529c5cfa-e61c-11df-9d22-806e6f6e6963} - 0000021C,0x0053c010,00AFF0D8,0,00AF80A0,4096,[0]).
12340
Volume Shadow Copy Error: VSS waited more than 40 seconds for all voumes to be flushed. This caused volume \\?\Volume{529c5cfa-e61c-11df-9d22-806e6f6e6963}\ to timeout while waiting for the release-writes phase of shadow copy creation. Trying
again when disk activity is lower may solve this problem.
20
The shadow copies of volume E: were aborted because of a failed free space computation.
8
The flush and hold writes operation on volume E: timed out while waiting for a release writes command.
The E volume is the one where shadow copies are enabled. There's plenty of free space on the volume dedicated for shadow copies. Running vssadmin list writers reports no errors. We're currently backing up the server with Backup Exec and Crashplan Pro.
Hi,
Please run the VSSADMIN LIST WRITERS command and post the result. Then refer to the thread below to see if it helps:
VSS fails to run properly. Event ID 12294.
http://answers.microsoft.com/en-us/windows/forum/windows_vista-system/vss-fails-to-run-properly-event-id-12294/0beee636-01c4-4d0b-9c6c-083e18e6f8e9
Regards,
Mandy
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Server 2012 File Server Cluster Shadow Copies Disappear Some Time After Failover
Hello,
I've seen similar questions posted on here before however I have yet to find a solution that worked for us so I'm adding my process in hopes someone can point out where I went wrong.
The problem: After failover, shadow copies are only available for a short time on the secondary server. Before the task to create new shadow copies happens the shadow copies are deleted. Failing back shows them missing on the primary server as
well when this happens.
We have a 2 node (hereafter server1 and server2) cluster with a quorum disk. There are 8 disk resources which are mapped to the cluster via iScsi. 4 of these disks are setup as storage and the other 4 are currently set up as shadow copy volumes
for their respective storage volume.
Previously we weren't using separate shadow copy volumes and seeing the same issue described in the topic title. I followed two other topics on here that seemed close and then setup the separate shadow copy volumes however it has yet to alleviate the
issue. These are the two other topics :
Topic 1: https://social.technet.microsoft.com/Forums/windowsserver/en-US/ba0d2568-53ac-4523-a49e-4e453d14627f/failover-cluster-server-file-server-role-is-clustered-shadow-copies-do-not-seem-to-travel-to?forum=winserverClustering
Topic 2: https://social.technet.microsoft.com/Forums/windowsserver/en-US/c884c31b-a50e-4c9d-96f3-119e347a61e8/shadow-copies-missing-after-failover-on-2008-r2-cluster
After reading both of those topics I did the following:
1) Add the 4 new volumes to the cluster for shadow copies
2) Made each storage volume dependent on it's shadow copy volume in FCM
3) Went to the currently active node directly and opened up "My Computer", I then went to the properties of each storage volume and set up shadow copies to go to the respective shadow copy volume drive letter with correct size for spacing, etc.
4) I then went back to FCM and right clicked on the corresponding storage volume and choose "Configure Shadow Copy" and set the schedule for 12:00 noon and 5:00 PM.
5) I noticed that on the nodes the task was created and that the task would failover between the nodes and appeared correct.
6) Everything appears to failover correctly, all volumes come up, drive letters are same, shadow copy storage settings are the same, and 4 scheduled tasks for shadow copy appear on the current node after failover.
Thinking everything was setup according to best practice I did some testing by changing file contents throughout the day making sure that previous versions were created as scheduled on server1. I then rebooted Server1 to simulate failure. Server2
picked up the role within about 10 seconds and files were avaiable. I checked and I could still see previous versions for the files after failover that were created on server1. Unfortunately that didn't last as the next day before noon I was going
to make more changes to files to ensure that not only could we see the shadow copies that were created when Server1 owned the file server role but also that the copies created on Server2 would be seen on failback. I was disappointed to discover that
the shadow copies were all gone and failing back didn't produce them either.
Does anyone have any insight into this issue? I must be missing a switch somewhere or perhaps this isn't even possible with our cluster type based on this: http://technet.microsoft.com/en-us/library/cc779378%28v=ws.10%29.aspx
Now here's an interesting part, shadow copies on 1 of our 4 volumes have been retained from both nodes through the testing, but I can't figure out what makes it different though I do suspect that perhaps the "Disk#s" in computer management / disk
management perhaps need to be the same between servers? For example, on server 1 the disk #s for cluster volume 1 might be "Disk4" but on server 2 the same volume might be called "Disk7", however I think that operations like this
and shadow copy are based on the disk GUID and perhaps this shouldn't matter.
Edit, checked on the disk numbers, I see no correlation between what I'm seeing in shadow copy and what is happening to the numbers. All other items, quotas, etc fail and work correctly despite these diffs:
Disk Numbers on Server 1:
Format: "shadow/storerelation volume = Disk Number"
aHome storage1 = 16
aShared storage2 = 09
sHome storage3 = 01
sShared storage4 = 04
aHome shadow1 = 10
aShared shadow2 = 11
sHome shadow3 = 02
sShared shadow4 = 05
Disk numbers on Server 2:
aHome storage1 = 16 (SAME)
aShared storage2 = 04 (DIFF)
sHome storage3 = 05 (DIFF)
sShared storage4 = 08 (DIFF)
aHome shadow1 = 10 (SAME)
aShared shadow2 = 11 (SAME)
sHome shadow3 = 06 (DIFF)
sShared shadow4 = 09 (DIFF)
Thanks in advance for your assistance/guidance on this matter!Hello Alex,
Thank you for your reply. I will go through your questions in order as best I can, though I'm not the backup expert here.
1) "Did you see any event ID when the VSS fail?
please offer us more information about your environment, such as what type backup you are using the soft ware based or hard ware VSS device."
I saw a number of events on inspection. Interestingly enough, the event ID 60 issues did not occur on the drive where shadow copies did remain after the two reboots. I'm putting my event notes in a code block to try to preserve formatting/readability.
I've written down events from both server 1 and 2 in this code block, documenting the first reboot causing the role to move to server 2 and then the second reboot going back to server 1:
JANUARY 2
9:34:20 PM - Server 1 - Event ID: 1074 - INFO - Source: User 32 - Standard reboot request from explorer.exe (Initiated by me)
9:34:21 PM - Server 1 - Event ID: 7036 - INFO - Source: Service Control Manager - "The Volume Shadow Copy service entered the running state."
9:34:21 PM - Server 1 - Event ID: 60 - ERROR - Source: volsnap - "The description for Event ID 60 from source volsnap cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\HarddiskVolumeShadowCopy49
F:
T:
The locale specific resource for the desired message is not present"
9:34:21 PM - Server 1 - Event ID 60 - ERROR - Source: volsnap - "The description for Event ID 60 from source volsnap cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\HarddiskVolumeShadowCopy1
H:
V:
The locale specific resource for the desired message is not present"
***The above event repeats with only the number changing, drive letters stay same, citing VolumeShadowCopy# numbers 6, 13, 18, 22, 27, 32, 38, 41, 45, 51,
9:34:21 PM - Server 1 - Event ID: 60 - ERROR - Source: volsnap - "The description for Event ID 60 from source volsnap cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\HarddiskVolumeShadowCopy4
E:
S:
The locale specific resource for the desired message is not present"
***The above event repeats with only the number changing, drive letters stay same, citing VolumeShadowCopy# numbers 5, 10, 19, 21, 25, 29, 37, 40, 46, 48, 48
9:34:28 PM - Server 1 - Event ID: 7036 - INFO - Source: Service Control Manager - "The NetBackup Legacy Network Service service entered the stopped state."
9:34:28 PM - Server 1 - Event ID: 7036 - INFO - Source: Service Control Manager - "The Volume Shadow Copy service entered the stopped state.""
9:34:29 PM - Server 1 - Event ID: 7036 - INFO - Source: Service Control Manager - "The NetBackup Client Service service entered the stopped state."
9:34:30 PM - Server 1 - Event ID: 7036 - INFO - Source: Service Control Manager - "The NetBackup Discovery Framework service entered the stopped state."
10:44:07 PM - Server 2 - Event ID: 7036 - INFO - Source: Service Control Manager - "The Volume Shadow Copy service entered the running state."
10:44:08 PM - Server 2 - Event ID: 7036 - INFO - Source: Service Control Manager - "The Microsoft Software Shadow Copy Provider service entered the running state."
10:45:01 PM - Server 2 - Event ID: 48 - ERROR - Source: bxois - "Target failed to respond in time to a NOP request."
10:45:01 PM - Server 2 - Event ID: 20 - ERROR - Source: bxois - "Connection to the target was lost. The initiator will attempt to retry the connection."
10:45:01 PM - Server 2 - Event ID: 153 - WARN - Source: disk - "The IO operation at logical block address 0x146d2c580 for Disk 7 was retried."
10:45:03 PM - Server 2 - Event ID: 34 - INFO - Source: bxois - "A connection to the target was lost, but Initiator successfully reconnected to the target. Dump data contains the target name."
JANUARY 3
At around 2:30 I reboot Server 2, seeing that shadow copy was missing after previous failure. Here are the relevant events from the flip back to server 1.
2:30:34 PM - Server 2 - Event ID: 60 - ERROR - Source: volsnap - "The description for Event ID 60 from source volsnap cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\HarddiskVolumeShadowCopy24
F:
T:
The locale specific resource for the desired message is not present"
2:30:34 PM - Server 2 - Event ID: 60 - ERROR - Source: volsnap - "The description for Event ID 60 from source volsnap cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\HarddiskVolumeShadowCopy23
E:
S:
The locale specific resource for the desired message is not present"
We are using Symantec NetBackup. The client agent is installed on both server1 and 2. We're backing them up based on the complete drive letter for each storage volume (this makes recovery easier). I believe this is what you would call "software
based VSS". We don't have the infrastructure/setup to do hardware based snapshots. The drives reside on a compellent san mapped to the cluster via iScsi.
2) "Confirm the following registry is exist:
- HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VSS\Settings"
The key is there, however the DWORD value is not, would that mean that the
default value is being used at this point? -
I construct a failover cluster(file server,AP module) for sharing files by WSS 2012,and I want to use the shadow copies to backup my data,but when making a shadow copies on the volume which is added to the cluster(not the CSV,just add
it to the cluster and use it to share files,it plays the role of file server),there are some errors occured, these errors result in the shadow copies failed,error likes the following pictures:
1: the disk F is added to the cluster,first I make the shadow copies by click the right key of mouse on the disk F,and chouse the configeration shadow copies,and click the settings, then click the schedule , and I wait just a few seconds, the error is appeared,like
this picture 1, the wait operation timed out,and then ,
I click the schedule button once again,a different error occured,like the following picture," the object already exists",if i don't set the schedule at first ,use the default shedule,and click the enable button also the same error must
accure
but the only diffrence is that, a shadow copy time point is created, also ,you can make the shadow copies by click " create now", that is creating the shadow copies manually. Although it can succesfully make the shadow copies, but when I select
a time point to revert, error occured, "A volume that contains operating system files or resides on a cluster shared disk cannot be reverted"
In a word,all the errors above make the shadow copies by schedulling failed,except making the shadow copies manually,but what makes me confused is that I have ever maked the shadow copies succesfully by schedul a policy,I don't know what makes it succesful,
it's small probability, most of time ,it's failed.No matter what kind of situation, revert must be failed.
I'm sorry for my pool english , it's the first time for me getting help in forum by english ,I don't know if I descripe my question clearly, also ,other method like the link
http://technet.microsoft.com/en-us/library/cc784118(v=ws.10).aspx I have tried,but the same errors occured.Can anyone tell me How can I make the shadow copies in File Server
cluster（AP module）？And I make a mistake in operating？ Looking forward for your reply.Thanks!Hi,
Please check the following 2 places:
HKEY_LOCAL_MACHINE\Cluster\Tasks
C:\Windows\System32\Tasks
First please compare permission settings of the folder C:\Windows\System32\Tasks with a working computer. Correct permission settings if anything wrong. Specifically, confirm you current account do have permission on this folder.
As it said "object already exists", find the schedules you created before, backup and delete all these schedules in both registry key and folder.
Then test to create a new schedule to see if issue still exists.
Meanwhile what kind of storage device you are using? The issue could occur on specific storage device, so test to enable shadow copy on a local disk to see if that will work.
TechNet Subscriber Support in forum |If you have any feedback on our support, please contact [email protected]
Thank you for you reply.On the local volume,all of these errors will not occur, but the volume in the file server cluser.There is no value in HKEY_LOCAL_MACHINE\Cluster\Tasks. On local volume, everything goes well about the shadow copy, so I do not
think something is wrong about the permission settings of the folder C:\Windows\System32\Tasks.Storage device is a SAN,we use RAID6 and provide the LUNs to the NAS engine, and the make the volume on these LUNs, Is Angthing wrong? Hope for you
reply~~ -
Warning Upgrading from 5 to 6 Wiped Out ALL Of Our Backups
This morning my wife asked if I would upgrade her Blackberry Tour 9630 OS. As usual I started the desktop manager for BB which was version 5.x. I did a complete backup of the device as usual and it put it in the usual folder with all our other backups.
The BB desktop manager said we had the latest OS of 5.0.0.7 which I knew was incorrect. Called Verizon support and she first had me upgrade the Desktop BB software to 6.x. She asked if I had backed up the device and I said yes. The software still said I had the latest version of the BB OS of 5.0.0.7 so the rep had me download an exe file. I ran it and it updated the OS to 5.0.0.9 which is correct.
I then said I wanted to do a restore of this mornings backup and low and behold the folder that holds our backups was totally empty. We searched everywhere for *.ipd files and only found shortcuts which were no longer valid because the target file was now gone. Verizon was at a loss so they got Blackberry support on the phone which proceeded to webex into my computer to find these missing files. They were at a loss and said I have a bad computer or virus which really set me off.
I work for a very large software company in tech support. The blackberry support person seemed fairly clueless even when she was on my machine. Bottom line is this. They refuse to admit they wiped out that backup folder this morning and blame it on the computer. So here I sit setting up this Tour like we are brand new customers. My wife (real estate agent) has lost all her contacts that were in the Tour but not on her outlook which is a lot. My wife lost all her settings. And per usual her spamfighting third party software was wiped out once again. This last thing is normal for Blackberry.
I won't buy another Blackberry. Not because of today but because they have been left behind. Today's incident is simply amazing. So if you're on a Vista 64 machine and you upgrade the BB desktop manager from 5.x to 6.x please be aware that you may lose all your device backups. We did and RIM had no clue what to do or say other than to blame the customer.We should all learn a lesson from this post. We should make back ups of our back-ups. I know it takes extra time, but you are able to recover should something go wrong. Put your backups on a thumb drive or better yet make 2 copies of your backups
Omega Psi Phi Fraternity, INC.
7-OAA-05 -
During the restore of data using VSS Snapshots it deleted all the snapshots, this event was written in the system log :
The shadow copies of volume D: were deleted because the shadow copy storage could not grow in time. Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied.
It only restored 20 GB of data and there should be plenty of space in the Shadow copy storage
Used Shadow Copy Storage space: 2.692 GB (0%)
Allocated Shadow Copy Storage space: 5.397 GB (0%)
Maximum Shadow Copy Storage space: 694.752 GB (18%)
When there isn't enough space it should start to delete the oldest snapshots to free up additional space, but it deleted
all the snapshots. The problem is the IO but how to prevent this from happening again?Hi,
Since the shadow copy storage space doesn’t run out, the issue could be due to the Volsnap.sys driver has encountered excessive I/O activity.
You could refet to the article below to resolve the issue. This article is for Windows 2003 but it will also help on Windows 2008 R2 system.
Error message when a Windows Server 2003-based computer has a high level of I/O activity: "The shadow copies of volume Volume_Name were aborted because the diff area file could not grow in time"
http://support.microsoft.com/kb/925799
Best Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
I had made a mistake & trusted this geek, & did not know that he had gotten the 10.4 from someone else's mac. I did find my CD with 10.4 and reloaded it not realizing it that I had wiped out all of my downloads from apple. That included all the security's, upgraded 10.4.11, safari 4.1.2, quicktime Version 7.6.4. Now when I go into the internet SAFARI gives me a lot of trouble and will cop out of things. Nothing works. I cannot download Adobe Flash Player. I will call Adobe for this problem. But I do not have a PDF (that I learned that Adobe doesn't support).
I hope that someone can help me.
GailfromlancasterIs this question truly answered? You have marked it as such, so now people looking to assist others are unlikely to open the topic. Also realize that you asked it in the middle of the night in the USA where many (but not all) people who can help you are asleep. Then you also asked it at a time of year when many people are away from their computers and doing holiday activities. Be patient.
We need to know more about your particular computer model. Go to the Apple in the upper left corner > About This Mac > More, then copy and paste the main information there but omitting the serial number.
The guy getting 10.4 from another Mac actually doesn't matter. It's either a retail version disc in which case it will install on any G4, or it is a machine specific disc in which case it will refuse to do anything to your computer. Of course installing will revert the computer to the original software versions that were on hte installer disc, so you ned to update those. Most can be downloaded directly from Apple. Here's my long post on updating:
*Updating*
Certain steps appear to minimize the risk of an update producing problems.
Number one is to make sure you have a bootable clone backup of your computer in case you do need to back out of it again. This is the only guaranteed way of not having to worry about the results of an update.
Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk.
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
You can also go to the step of booting into safe mode to do the install.
[Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
[What is Safe Boot, Safe Mode? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=107392]
[Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
Repair permissions again afterward.
It helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
The more cautious even like to unplug third party peripherals (see [comment by BDaqua|http://discussions.apple.com/message.jspa?messageID=9040746#9040746]).
Almost all of the above steps (except backup) have been questioned (e.g., [Permissions repair|http://www.macworld.com/article/52220-3/2006/08/repairpermissions.html]) as to necessity. Probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe?
[BDaqua's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=8948595#8948595]
[Baby Boomer's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=9025760#9025760]
[Klaus1's post on updating and removing updates|http://discussions.apple.com/message.jspa?messageID=10257902] and [another one|http://discussions.apple.com/message.jspa?messageID=10402175]
You will have a lot of updates to do, so do them one by one, testing in between. Start with "Combo" 10.4.11 updater PowerPC-based Macs - http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
Flash will be the messiest because, as you have observed, Adobe does not make it easy and it is also the most finicky.
*Flash Player for PPC Macs*
Adobe's last release of Flash Player for PPC Macs was in November, 2010 with release 10.1.102.64 Subsequent releases are for Intel based Macs only.
To check your installed version of FlashPlayer - http://www.adobe.com/software/flash/about
To update you should download:
Flash uninstaller: [http://kb2.adobe.com/cps/865/cpsid_86551.html#prob1=uninst,os=m10.6,] Make sure you get the right one.
Flash installer 10.1.102.64 [http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp_10.1.102. 64_and_9.0.289.0_archive.zip] Open the archive to reveal yet more archives and multiple files. Select: flashplayer10_1r102_64_ub_mac.dmg
To install:
1) Run Disk Utility and verify your hard drive. If the hard drive reports errors then it will need repairing first (another topic). If it verifies, run Disk Utility's repair permissions.
2) Back up your hard drive, ideally to a bootable clone. A bootable clone will allow you to restore your hard drive to its original state should something go wrong.
3) Quit all applications to ensure nothing is actively using Flash. You can even do the next step while booted to Safe Mode to make sure.
[Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
[What is Safe Boot, Safe Mode? (Mac OS X)|http://support.apple.com/kb/HT1564]
[Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
4) Run the uninstaller application. Adobe says, "Adobe recommends that you restart your computer before you install a different version of the player."
5) Run the installer application from the .dmg file you got from the second download.
6) Use Disk Utility to repair permissions on your computer. this is important when installing anything from Adobe.
7) Restart your computer.
Notes:
Adobe installs things all over your computer. Simply dragging a file or two to the trash won't ensure you have uninstalled all old file components.
Comments about Flash and Shockwave. [http://discussions.apple.com/thread.jspa?threadID=2769507]
Flash player 11.1 hack on PowerPC - https://discussions.apple.com/message/16990862
Installing last version of Adobe Flash for PPC Mac - http://discussions.apple.com/thread.jspa?threadID=2760627 Also read: [http://discussions.apple.com/message.jspa?messageID=13159407#13159407] for help with downloading for PPC Macs since Adobe no longer makes this easy. -
How do I prevent songs wiped out of NANO??
Hello & thanks for being here. Okay we charge the Nano 2GB by USB on our Win XP SP2 . The first time I had to do a re-install of my Windows XP, well when I was done I hooked up the Nano again to re-charge and it wiped out all the downloaded songs on the Nano. How can I prevent this from happening? I don't want to burn the music to CD's, I want it on my Nano
~~Thank you kindly,,Paul
Message was edited by: cooldepPaul,
You can change the update setting on your Nano from automatic to manually update songs and playlists. This will allow you to connect it to another PC if you like (or to an empty iTunes if you have to reformat your hard drive) without your iPod being cleared of it's contents
For info:
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod. -
HELP - Cannot Restore Shadow Copies - Access Denied - Security Restrictions?
Server 2008 environment. Attempting to restore from shadow copy. Attempts to do so while logged in as enterprise administrator returns error:
You do not have permission to access \\localhost\D$\@GMT-2014-01-31-18.01.17\Share\Retail\Volunteer Hours\2011. Contact your network administrator to request access.
Attempt to change owner to current enterprise administrator returns:
Unable to set new owner on 2011.
The media is write protected.
Any ideas how to get these files back from shadow copies? Can't tell who the original owner was as security tabs display owner as "Unable to display current owner." Need these files back and can't figure out how to set permissions to do so!
Any ideas or help out there?
Russ Foszcz
Russ FoszczHi Russ Foszcz,
The files you attempted to restore from shadow copy are stored on a local disk or an external disk? If it is an external disk, please refer to the article below to troubleshoot "Media is Write Protected" error:
You may see "Media is Write Protected" Error or VDS error 80070013 after bringing SAN disk online via Diskpart in Windows Server 2008
http://support.microsoft.com/kb/971436
If it is a local disk, please try the steps below:
1 Open CMD
2 Input diskpart and press Enter
3 Select volume=E (Volume E: for example)
4 Input attributes volume to check if the volume is specified read-only attribute
5 If the volume is read-only, input attributes volume clear read-only to clears the read-only attribute
For more detailed information, please refer to the article below:
DiskPart Command-Line Options
http://technet.microsoft.com/en-us/library/cc766465(v=ws.10).aspx
After that, use Takeown command to assigne ownership to the enterprise administrator:
Unable to display current owner - Windows Server 2008
http://social.technet.microsoft.com/Forums/windowsserver/en-US/5ec6d169-d057-463a-a5c2-95a983ea8fcd/unable-to-display-current-owner-windows-server-2008?forum=winserverfiles
Takeown
http://technet.microsoft.com/en-us/library/cc753024.aspx
Regards,
Mandy
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2 Cluster Shared Volumes filling up with shadow copies and I can't delete them.
three node Server 2012 R2 cluster
2 CSVs
Veeam Backup software v7
We've been running out of space on our CSVs. I determined that the hidden System Volume Information directory is huge. It is huge because of large VSS files in the directory.
Path to CSVs
c:\ClusterStorage\Volume1
c:\ClusterStorage\Volume2
===========================================================================
List of VSS providers
vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Provider name: 'SmVssProvider'
Provider type: Hardware
Provider Id: {24e4e8a3-69cb-4370-8b7b-c5276cd49765}
Version: 11.10.0001
Provider name: 'Microsoft CSV Shadow Copy Helper Provider'
Provider type: Software
Provider Id: {26d02d81-6aac-4275-8504-b9c6edc5261d}
Version: 1.0.0.1
Provider name: 'Microsoft CSV Shadow Copy Provider'
Provider type: Software
Provider Id: {400a2ff4-5eb1-44b0-8a05-1fcac0bcf9ff}
Version: 1.0.0.1
Provider name: 'Microsoft File Share Shadow Copy provider'
Provider type: Fileshare
Provider Id: {89300202-3cec-4981-9171-19f59559e0f2}
Version: 1.0.0.1
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7
===========================================================================
Vssadmin list shadowstorage doesn't reference the location of my CSVs...
PS C:\Windows\system32> vssadmin list shadowstorage
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Shadow Copy Storage association
For volume: (C:)\\?\Volume{6bf32257-eccb-11e3-80b5-806e6f6e6963}\
Shadow Copy Storage volume: (C:)\\?\Volume{6bf32257-eccb-11e3-80b5-806e6f6e6963}\
Used Shadow Copy Storage space: 0 bytes (0%)
Allocated Shadow Copy Storage space: 0 bytes (0%)
Maximum Shadow Copy Storage space: 13.6 GB (10%)
============================================================================
PS C:\clusterstorage\volume1> mountvol
Creates, deletes, or lists a volume mount point.
MOUNTVOL [drive:]path VolumeName
MOUNTVOL [drive:]path /D
MOUNTVOL [drive:]path /L
MOUNTVOL [drive:]path /P
MOUNTVOL /R
MOUNTVOL /N
MOUNTVOL /E
path Specifies the existing NTFS directory where the mount
point will reside.
VolumeName Specifies the volume name that is the target of the mount
point.
/D Removes the volume mount point from the specified directory.
/L Lists the mounted volume name for the specified directory.
/P Removes the volume mount point from the specified directory,
dismounts the volume, and makes the volume not mountable.
You can make the volume mountable again by creating a volume
mount point.
/R Removes volume mount point directories and registry settings
for volumes that are no longer in the system.
/N Disables automatic mounting of new volumes.
/E Re-enables automatic mounting of new volumes.
Possible values for VolumeName along with current mount points are:
\\?\Volume{6bf32256-eccb-11e3-80b5-806e6f6e6963}\
*** NO MOUNT POINTS ***
\\?\Volume{6bf32257-eccb-11e3-80b5-806e6f6e6963}\
C:\
\\?\Volume{bd46bae7-015c-4115-88ca-e6e9067fdea1}\
C:\ClusterStorage\Volume2\
\\?\Volume{caf6938a-5faa-4f3b-8e2b-e27d1498dedf}\
C:\ClusterStorage\Volume1\
\\?\Volume{6bf3225c-eccb-11e3-80b5-806e6f6e6963}\
D:\
====================================================================When veeam backup call VSS, it create cache files that at the end of backup should be purged. I suppose that in some case this process don't work properly and leave orphaned cache files.
it's possible that when you move CSV on another node these orphaned files will be purged.
from the disk management, right click on CSV, properties, can you see the shadow copies tab? -
My iPod Touch is running on ios 7. In the last two and a half all the apps of my iPod have been suddenly wiped out twice. I had to download all the apps all over again. Why has it happened?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I am here not to improve anything -- BlackBerry! I am here to perhaps save someone from what happened to me today.
It is my back up day of the month. I connected my Playbook to my PC. Cannot connect! I thought that perhaps this is because I have upgraded to Windows 8 and now the desktop software is not fully compatible with the new OS! BB Desktop offered me to repair... Of course, why not, that is the normal thing we all expect in that situation. I need to back up! And without a connection, I cannot back up all the notes I took so far at work and videos of my ever quickly growing 3.5 year old son!
Process started! Than asked me to update my operating system, that is also expected and nothing out of the ordinary -- I said "yes" to UPDATE! It said that it may take an hour or so! "I have time" I thought to myself! At the end of the waiting, it started to teach me how to use my Playbook. My heart started racing. It cannot be! I didn't see any warnings that my system was about to be wiped out to factory clean state!. Before I touched anything, I called the technical support. The poor guy confirmed my fears. My pictures, notes, videos, even the sound recordings of the consultation I had with a lawyer recently for which I've paid hundreds of dollars is gone!. Why did I record the conversation? Ironically -- So that it would cost less if I spent less time recording instead of taking notes hence cost less! I don't know what else I have lost but now I have to go around the surrounding cities to my customer sites to take all those pictures of the service equipment again which I have lost.
To summarize what we have here:
1. Repair didn't mean repair, it meant replace,
2. Every software company ask gazillion times if you are sure that you want to wipe out all your data, RIM doesn't follow those conventional s..t for some reason I, for the life of me don't understand why,
3. Process doesn't give the user a chance to back up his/her data. Why? I d o n ' t k n o w!!!...
4. A company like RIM who started making things for seripous customers -- businesses, where the risks to RIM's own business is very high don't have a f..ing quality system such as ISO that costs nothing to implement or they have it but implemented it the way they implement their installation/maintenance procedures.
5. Support person was extremely nice but when I told him that he should step on the breaks, do something, pull the alarm cord, do whatever it takes to save the unexpecting people behind me, he said that he cannot do anything!!! Go figure the company culture and its creators. Where are these people coming from to become managers at BlackBerry?
This is it for me. I am sick of waiting and hoping and being optimistic about this Canadian success story to turn around. Everything they make or do lacks something. I am done! I will make sure everyone around me is also done with them. If you cannot run a successful company with all that money, all these brains that you have hired and can hire, you have to be an **bleep** to fail. You have been failing since the Bold 9000, perhaps even before! By the way, I have been in IT business since 1992. I don't need lecturing about any of these - I know how everything works and what the problem is in your caves.I feel you pain. This situation has happened to a few people. I am sure that this particular problem will be eliminated soon, hopefully with the upgrade when the PlayBook gets the full OS10 upgrade later this year. Reminds me of the time back in the early nineties when my oldest son spent a whole day on an assignment without saving it, only to receive the Blue Screen of Death with Win 3.1 late in the day.
-
hi. i have the adobe elemenets6/premiere elements 4 package and my disk has gotten destroyed from getting all scratched up. my laptop i had my program on had to be wiped out and everything has to be reloaded. is there a way the program can be downloaded from the internet? i have the packaging still where it shows my serial numbers.
iPods do not work with "accounts." They work with your iTunes library. You don't have to set up a new iTunes library for each iPod. One iTunes library can sync with as many iPods, iPhones, and iPads as your own, at the same time. iTunes connects to and treats each device separately.
However, if your iPod nano is set up for automatic syncing with an iTunes library that is NOT your current iTunes library, you cannot sync your current library to it without replacing its existing content. Do you have access to the previous iTunes library, the one the iPod currently synced to? If so, you should transfer your song files from that iTunes library to your current iTunes library. Then, sync our iPod to your current iTunes library. You can post back to get more info about the procedure.
If you don't have access to that previous iTunes library, the approach is to first offload the song files from the iPod to your computer's drive, then add the song files to your current iTunes library.
You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer. If you do a Google search on something like "ipod transfer," you should get some links.
You can then sync your iPod to your "consolidated" iTunes library. -
My wife purchased some songs for her new iphone from itunes on the phone. They do not show up in our library on my home computer. When I go to add new songs to her iphone from my computer are her purchases going to be wiped out.
Is the computer authorized for her iTunes account? If not, sign her in in iTunes and then go up to: Store>Authorize this computer. You say "our library", does that mean she does not have her own computer login? Has she ever synced to this computer/iTunes before? Once she is logged in & the computer authorized for her account, you can transfer purchases on her phone without syncing. With her phone connected, iTunes running: File>Transfer Purchases.
-
Today an Apple tech helped me 60 min ago. Although my wife and I have diff apple ID's, our music was mixing and syncin back and forth. The tech told me to create new comp user account for wife which I did. I wiped out everything on her ipod and signed in under her ID. When I tried to put it back I got a message that I couldn't download her purchased music for 90 days because there was another apple ID associated with my computer. Not sure wether that means mine or hers. What I am sure of is that I'm dead if I can't get her music back. Please help. Thanks, Craig
I can understand how that would be frustrating. If you created a brand new Apple ID for her, your Apple ID should not have been affected any more than anyone else's. They are as separate from one another as your Apple ID is from mine.
Since you just bought your MacBook Air, you can certainly contact AppleCare for this, and I encourage you to do so. They will straighten it out.
Until then, if you want to troubleshoot this on your own, sign in to your Apple ID here:
https://appleid.apple.com/
Click the blue "Manage your Apple ID" button. If it says it no longer exists or gives you other hassles, it's probably not worth your effort to pursue. Have Apple fix it.
Contact Apple starting with this link - never Google it: http://www.apple.com/support/
Navigate the pages as follows:
Under "Contact Us" click the blue "Contact Support" link
Click the blue "Get Started" button
Click "More Products & Services"
Click "Apple ID"
Click "iTunes Store, App Store or Mac App Store"
Continue with the appropriate options and choose the contact method most convenient for you. -
I tried updating my Iphone4 from iOS 6.1.4 to 7 via iTunes. After downloading, I got an error 4005 message during installation and now my phone is completely wiped out; is not being recognized by my PC; and all I get on the phone is a photo of a USB plug and the iTunes symbol! Can anyone, PLEASE, help?!?
The phones in recovery mode so if yu connect it to itunes it should ask to restore it back to the last back up you have done.
that should solve it for you...
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