SharePoint 2010 Web Analytics Unexpected Error

Question

When I access the web analytics report at
http://domain.com/_layouts/WebAnalytics/Report.aspx?t=SummaryReport&l=sc I get the error below:
An unexpected error has occurred.
Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: [guid]
Date and Time: 1/17/2011 12:36:12 PM
Checked the SharePoint logs for the Correlation ID and got the three errors below:
01/17/2011 12:36:12.77    w3wp.exe (0x3C38)    0x1240    SharePoint Foundation    Topology    e5mb    Medium    WcfReceiveRequest: LocalAddress: 'http://server.domain.net:32843/b5b559b9118949f78ad3aa8ef9b6863b/WebAnalyticsService.svc'
Channel: 'System.ServiceModel.Channels.ServiceChannel' Action: 'http://tempuri.org/IWebAnalyticsWebServiceApplication/GetData' MessageId: 'urn:uuid:e3d61740-0d09-440e-8b28-7dfcee453f2e'    e1488c51-9109-4d75-a37d-f46b586b4b6f
01/17/2011 12:36:12.77    w3wp.exe (0x3C38)    0x1240    SharePoint Foundation    Monitoring    nasq    Medium    Entering monitored scope (ExecuteWcfServerOperation)   
e1488c51-9109-4d75-a37d-f46b586b4b6f
01/17/2011 12:36:12.82    w3wp.exe (0x3C38)    0x1240    SharePoint Foundation    Monitoring    b4ly    Medium    Leaving Monitored Scope (ExecuteWcfServerOperation).
Execution Time=38.3504048698927    e1488c51-9109-4d75-a37d-f46b586b4b6f
Also, we have multiple site collections on that web application, some were migrated from 2007 (we'll call one /sites/2007) and some were pure 2010 (we'll call one /sites/2010/). The error is only showing for the pure 2010 sites cols, while the migrated sites
cols are working fine. I'm still looking for other differences between the site cols.
Also, if I go into Central Admin > View web analytics reports > choose that web application, and go to Top Pages i can see stats for both /sites/2007/ and /sites/2010/ so the analytics are being captured for all site collections, I just can't access
the reports on the /sites/2010/ site collection due to the error above.
Any help would be greatly appreciated.

Answer 1

I think I found it.
Look for the placeholder
 <asp:ContentPlaceHolder id="PlaceHolderLeftNavBar" runat="server">
We had that placeholder on our masterpage but we closed it right away :<asp:ContentPlaceHolder id="PlaceHolderLeftNavBar" runat="server" />
Same error.
Anyway, below is a sample from our masterpage that fixed the error for us:
<!--DO NOT CLOSE HERE --> <asp:ContentPlaceHolder id="PlaceHolderLeftNavBar" runat="server" >
<!-- The quick launch bar / left navigation -->
<SharePoint:DelegateControl ID="DelegateControl5" runat="server"
ControlId="QuickLaunchDataSource">
<Template_Controls>
<asp:SiteMapDataSource
SiteMapProvider="SPNavigationProvider"
ShowStartingNode="False"
id="QuickLaunchSiteMap"
StartingNodeUrl="sid:1025"
runat="server"
/>
</Template_Controls>
</SharePoint:DelegateControl>
<SharePoint:AspMenu
id="V4QuickLaunchMenu"
runat="server"
EnableViewState="false"
DataSourceId="QuickLaunchSiteMap"
UseSimpleRendering="true"
UseSeparateCss="false"
Orientation="Vertical"
StaticDisplayLevels="2"
MaximumDynamicDisplayLevels="0"
SkipLinkText=""
CssClass="s4-ql" />
<!-- top navigation area -->
<div class="s4-notdlg" style="display:none">
<!-- top navigation menu (set to use the new Simple Rendering) -->
<SharePoint:AspMenu
ID="TopNavigationMenuV4"
Runat="server"
EnableViewState="false"
DataSourceID="topSiteMap"
AccessKey="<%$Resources:wss,navigation_accesskey%>"
UseSimpleRendering="true"
UseSeparateCss="false"
Orientation="Vertical"
StaticDisplayLevels="2"
MaximumDynamicDisplayLevels="1"
SkipLinkText=""
CssClass="s4-tn"/>
<SharePoint:DelegateControl runat="server" ControlId="TopNavigationDataSource" Id="topNavigationDelegate">
<Template_Controls>
<asp:SiteMapDataSource
ShowStartingNode="False"
SiteMapProvider="SPNavigationProvider"
id="topSiteMap"
runat="server"
StartingNodeUrl="sid:1002"/>
</Template_Controls>
</SharePoint:DelegateControl>
</div>
<div style="width:200px;">
</asp:ContentPlaceHolder><!-- HERE WE CLOSE PlaceHolderLeftNavBar -->