Shipment delay

I bought the Adobe master collection CS5.5 from my college, but Adobe experienced a severe shipment delay that pushed back the shipping date more than a month. We have lots of projects to work on during this time and it's not feasible for me to literally live at the school working on it (as I don't have another copy of CS5.5 on my home computer). Good thing I mainly use Dreamweaver and I won't use the others (PS, Flash, etc) until next month. My Dreamweaver trial edition already expired. Since Adobe's at fault here, does anyone know if it's possible to get an extension on the trial (another 30 days or so, so I got something to use while waiting for my purchased copy), via temporary license number or something? Who should I contact for this?

You need to contact Adobe by phone because they don't deal with queries like yours on a public forum like this one.
<http://www.adobe.com/aboutadobe/contact.html>
Click on Office Locations and then select your nearest adobe office.
Hope this helps.

Similar Messages

MacBook Pro Delivery "In Transit to Customer - Shipment Delayed" - what does this mean?

Hi everyone,
I ordered my 15" MBP on the 23rd (the only modification was an antiglare screen rather than the standard). The order status originally said delivery would be from the 4th-8th January but it later amended to the 2nd. Now when I look at the page it says "In Transit to Customer - Shipment Delayed" but still says the same estimated delivery date. I wondered whether anyone could shed any light into what this actually means?
Thanks.

That's what I was hoping but I wondered whether anyone has had this message before? I'm hoping the estimated delivery date is still correct.

Shipment delayed by a month, customer service refuse to cancel

I ordered a TV online on Nov 18. It was originally supposed to be delivered on Nov 25.
I got an e-mail today saying that the new date is Dec 24. There is no reason given for the delay.
Obviously, I called customer service to cancel the order. The idea of being out $550, and no TV for a month didn't sit well with me.
Perhaps not supringly, this turned out to be impossible. The agent couldn't cancel the order, and the supervisor to whom I asked to speak said that it's not possible. My only option it seems is to wait until it ships and there is a tracking number, then contact UPS and refuse shipment. I cannot get a refund until that happens, but I'm assured I will get it once the order is cancelled in that fashion.
This is a pretty ridiculous situation. The company's systems cannot possibly stop an order that's going to ship in 1 month from shipping? I cannot even get a refund?
Perhaps someone on the forums can enlighted me to alternatives. Otherwise, I'm going to start by requesting a chargeback on my credit card since I didn't receive the product I've purchased.
If there are customer reps on this forum: Case #: {removed per forum guidelines}
Thanks for listening.
Solved!
Go to Solution.

Hi geneg,
Being asked to wait a month to get your TV is just crazy, and I truly am sorry for this. I can also understand you being skeptical that your order can’t be cancelled when the unit wasn’t going to ship for a month.
I looked at your order and I show the TV has now shipped and is scheduled to be delivered to you tomorrow 11/28/2014.
If you don’t want this TV I would not suggest you refuse the shipment as this could cause significant delays in getting this order returned. Instead if you plan on returning the purchase I would suggest bringing to the nearest Best Buy store.
Thanks for posting,
Allan|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Appalled by Verizon's lack of honesty and customer service

I am so frustrated with Verizon right now...I have been with Verizon for over 10 years. My phone stopped working, and was replaced through the insurance. I was past my 45 days in returning the phone, but spoke with SEVERAL representatives who told me that I would still be refunded when the phone was returned. I have tracking that shows that the phone was received, and now I'm being refused a refund.
This is all after I have been inappropriately charged (automatic payment was supposed to have been cancelled until the equipment charge was refunded, but was in stead charged twice, costing me overdraft and late fees, not to mention the HOURS upon HOURS on the phone). My service has been suspended nearly every week due to the charge, so now I've also racked up multiple reconnection fess.
I have spoken with several representatives about this to no avail, and at this point I am prepared to file a lawsuit to either have the charge refunded or have the equipment returned. We're also looking into service with another provider, despite Verizon's monopoly over the towers in our area. I'd rather pay for less-than-great signal and be treated properly.
Has anyone had any luck getting charges for defective equipment refunded past the 45 day mark?
Thanks in advance for any insight.

I am currently going through the same issue! Like you, I was unable to return my original phone ASAP, but spoke to a representative who granted me a 90 day extension starting the day we spoke. I was finally able to send out the phone near the 90 day expiration date, but I made sure I sent it out with enough time for the company to receive the phone before the expiration date. Well, apparently, Verizon had shipment delays due to weather conditions, and because they got my phone later than they wanted (even though it was not my fault at all), they are charging me a $599.99 fee. I've spoken to a couple of reps since the first rep who granted me the extension, and it seems like there is an internal issue within the company. A lot of "I don't see any notes from the previous rep you spoke to", and "I don't know why that rep would tell you that since it is untrue", and "I'm sorry for the misleading information you received", but no help in trying to resolve it. The only consistent response I've been getting is "I can transfer you to our financial department to set up a payment plan to pay off the fee", but I refuse to set up a payment plan because I'm not paying that fee! I even suggested that if there were no other options and I absolutely had to pay the fee, then I would like for the original phone to be sent back to me, since that is essentially what I'm paying for, and they are refusing to send me the phone.
I'm hoping to resolve this issue with Verizon soon, but if not, I may be making a complaint with the BBB and taking Verizon to small claims court. What they are doing is beyond unfair and ridiculous. If you are able to get it resolved, please let me know how you did it so that I may also take the same steps. Hope everything works in your favor!

My Story - And Why I'm Happ

I went to buy a new iPod Mini last Saturday. The store said that they were out of stock, and they offered me an iPod 20GB instead. I could not afford it so I told the employee that I would check back on Monday.
So I went back, and was told that iPod Minis would be out of stock for at least two more weeks due to shipment delays. I was going to be traveling on Wednesday to Michigan and really, really wanted an iPod to kill time on the long dri've to Detroit. So I began to look at alternati'ves, particularly the Zen Micro. I went home and did some research. The product seemed to be a very attracti've item, so I went back the next day and bought it.
I anxiously opened up the package and found the Micro to be a very comfortable fit in the hand and to be very attracti've. I installed the software on my computer very easily. I loaded up my entire collection of music onto the Micro in about /20th of the time it took on my iPod.
I have been a Zen Micro user for fi've days now, and am very happy I made the move. It is much prettier than the Mini, at least in my opinion, and I have not made a single scratch on it yet.
For those of you only considering a Zen Micro...
The product is very easy to use and has better sound quality.
It actually comes with a wall charger, a case, and great sounding comfortable earbuds.
It is more difficult to scratch.
It has a 0 hour voice and radio recorder.
It has an FM tuner.
For the same price as the iPod Mini 4GB you get an extra gigabyte of storage.
Note that the battery is 50$ cheaper and is user replacable.
It supports Windows 98 and Windows ME.
Battery problems are much, much less common in the Micro community than with the iPod Mini.
It offers freedom to choose a music service of your choice.

Now I reeeally look forward to the day my Zen Micro arri'ves!

Service Requested what does that mean?

Hello everyone,
i checked the repair service of my Ipod touch 4g and is says since two days "Service Requested". Do i need to send my Ipod first ? Or what do i need to do ?

In the Email is says:
To ensure proper handling of your service request, take your product to The UPS Store. Please visit The UPS Store locator and enter your zip code, then click Find. (Please note that using a UPS Drop Box or any other UPS location--other than The UPS Store--will likely result in unnecessary fees, shipment delays, and possibly the return of your product unrepaired.)
Please print this email and take it along with your product to The UPS Store. Do not include any other items, such as headphones or a power adapter, as they will not be returned to you.
At The UPS Store, please be prepared to provide your Repair ID, which is A91822557. This Repair ID should be available in the UPS system within one hour of the time the ID was created. If The UPS Store has no record of your Repair ID, you may need to wait a few minutes. The UPS Store will supply the packaging, ship your product to Apple using the Apple Corporate Account work order, and not bill you for this transaction.
To avoid cancellation of this service request, you must return your original IPOD TOUCH (4TH GENERATION) to Apple within ten (10) business days. If you no longer require service, simply disregard this email.
So i have to take it to the store and the will give me a box for my ipod right ?

Is 5S accelerometer issue going to be fixed?

I was about to upgrade my iPhone 4S to the 5S until I discovered the Accelerometer bug here: http://gizmodo.com/heres-why-the-iphone-5s-accelerometer-is-so-screwed-up-144596 6306 . As I understand it, Apple switched to a Bosch unit that is 4X less accurate than what is currently in the iPhone 5 and my 4S. I believe the switch was done because the Bosch unit used less power (4X less accurate so that makes sense it uses less power, lower frequency sampling).
This problem obviously can't be fixed via software or OS updates so it appears to be hardware ONLY fix.
I went to an Apple retail (and a Verizon store) store to find out if they hand any iPhone 5S in stock. They said no and indicated a 2-3 week minium before they expect to see any new shipments.
So my questions:
1. Are the shipment delays realted to fixing the Accelerometer (replacing the Bosch unit)?
2. If no, Is Apple going to try to "mask" the problem via software updates similar to how they approached the iPhone 4 antenna problem?
Please don't take this into the "speculation" process, Apple obviously know about it as do most of the world. And Apple obviously know if they are going to fix it and/or address it with a masked solution. Please no Apple fanatic responses, just the facts please. I can wait for the iPhone 6 if nothing is going to get fixed in the 5S.
Rob

There is no factless speculation, but I can see you are intent on getting this thread deleted under false accusation of speculation.
The article I linked with the iPhone 5S demonstrates the problem that exists, fact, not fiction. A simple Google search will result 1000's of links to other sources that demonstrate the exact same problems with accelerometer.
Honestly, responses like this do NOT encourage end consumers to buy Apple products. And making ridiculous claims that facts about the 5S can only exist if they come from Apple is silly. Hopefully people will see thru your attempts to get this thread deleted.
Rob

Business Pre Order Still Says 10/21

ordered 64GB black at 10:30am EST on friday morning.. email says 10/14 but the order status page says 10/21 still.. ordered on the business B2B website. anyone else having this issue?
yes i've read the forum and there are not any business related shipment delay questions.

my credit card was recently caharged for my 4S so thats definitely a good sign.. hopefully we'll see shipment notifications tomorrow.. but i wouldn't be surprised if we saw them on thrusday for an OVERNIGHT delivery for sometime on friday.
i ordered 64GB black on friday morning at 10:45am EST
my order status page now says COMPLETED with an estimated delivery date of 10/21/11
my confirmation email i received after submitting my order said that it was expected to ship on 10/14/11
this is what i've been receiving from VZW customer support reps via email..
"Based on the time and date you placed your order, it should indeed ship on the 14th. However, we will not have the tracking information until Fed Ex actually picks up the package on Friday, the 14th. Your My Biz order number is: MBXXXXXXXXX. We will not have an order number and location code until Friday, when it will process in our system and generate a tracking number. The process is different because this is a pre-order, so we do not have an order number and location code at this time. I verified all of this information with a supervisor here. So, you might just want to give us a call later in the day on Friday to get the tracking information."
"We have completed your research equipment order. As previously stated on the e-mail response below the phone will be shipped on October 14, 2011. Once FEDEX Tracking number has been assisgned the delivery date and time can be confirmed"
"Hello Mr. Runsliketrees,
I apologize for the confusion. Orders being placed right now will not be available until 10/21 or later.
However based on the time your order was placed your expected shipping date is scheduled for 10/14/11.
Again I apologize for any confusion this might have caused."

Does selected hardware affect the thinkpad shipping date?

Hi
Is there any configuration related things that can result in long shipment delay?
for example choosing a 9 cell battery or things like that?
Thanks
Message Edited by legolas on 09-14-2008 03:56 AM

It depends on the supply Lenovo has in stock. If you order something that is out of stock there will be a delay in your build. I don't think there is any way to tell what is in stock and what is not and I am sure it changes on a daily basis.
Lenovo tries to keep all items in stock but they never know who is going to order what. If some company orders 2000 units it might use all the stock filling that one order. If Lenovo buys 3000 of that item and never sell any they wasted a lot of money. How do you know what to buy ahead of time?
T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
T400 2765-T7U Windows 7
Registered Linux User #160145
FYI: I am not employed by Lenovo

Is Parcel Management going to be part of TM 8.0?

Hi,
One of our customers is evaluating SAP TM for their transportation requirements and they want to know if Parcel Management solution included in TM 8.0? If yes to what extent,
Thanks
Shailesh

Hi Shailesh,
ProcessWeaver implementing SAP TM and also Parcel solution together in one of the major SAP TM implementation in America.
ProcessWeaver ECS also certified by the SAP.
If you like, we can show a demo. Please call Kumar Vidadala +1 408 836 7074
Thanks,
Prasad
[www.processweaver.com|http://www.processweaver.com]
ProcessWeaver ECS for SAP offers a native footprint solution to perfrom the distribution process directly from SAP Landscape. ECS provides a single platform across the enteprise for shipping and SED/EEI filing. Quote, Ship and Track it from SAP with out any middleware framework.
You can check in the SAP EcoHub about : https://ecohub.sdn.sap.com/irj/ecohub/solutions/globalecs
FEATURES
Multi-carrier and multi-mode (ocean, parcel, LTL,FTL, air, rail)
Freight Shopping at SAP Quote, SAP Purchasing & SAP Sales
Uses standard SAP RFCs ,BAPIs & Web Services
Supports FedEx, UPS ,USPS, DHL, LTL/FTL, UTI, TNT, TIC, Freight Forwarders, Ocean and Rail
Integrates Proof of Delivery (POD) for Manifest History
Automatic notification of shipment delays as they take place
Edited by: ProcessWeaver Inc on Jul 1, 2009 11:53 PM

Delay in Shipment of Droid X

I ordered the Droid X from a Verizon store on August 1st and was told when I called customer service on the 2nd that my shipment date would be August 5th. I called today since I had received no shipment verification and was told that the shipment date has been pushed to the 23rd of August.
I am very much disappointed with the level of service provided by this company. I will never do any business with them again! Had I known or at least been told initially about the delay in shipment instead of being given false shipment dates I would of never purchased this phone. I eagerly await receiving my phone, but I don't expect to receive it anytime soon, but I do expect calling customer service everyday until I receive the item that I have already paid for.
The least they could of done is provided some incentive to Verizon customers for having them wait on receiving PAID orders instead of placing the blame on the manufacture and expecting customers to sit on their hands waiting for an item they have already paid for in full.
As soon as my contract is up with Verizon I intend to cancel my plan with them. Very bad experience! Will never do business with a group that provides false information to thier customers as Verizon!

This backorder crap is becoming rediculous, this is becoming a practice with all carriers... They under order (23 Devices per store on release day, are you serious) on the devices that they know should sale well and then tell you that you can order online with free next day delivery and recieve it in a day or two but after they took your order and your money they then report back that your order is on back order at least a few weeks and if you decide to cancel order you have to jump backwards through hoops to even get them to concider a refund.... This is exactly why I am not open to order a replacement for the volume issue because I would snap if I recieved a used unit with the same issue as the original device and possible other issues.. I paid for a new device and I do not want to trade my new device for a "Like New Device" after having device for so little time, and even better I will have to be on a backorder status to recieve a replacement, this is more reason for me to believe that the device I will recieve will be a used device not a new one.
And then to add insult to injury, they are starting to request customers to pay for device a second time to have a replacement sent out (And refunded after original device is returned) when the issue that the customer may be having is caused be the product that they bought that was flawed... I have no real complaints about my Droid X but the level of craziness dealing with the sales and replacement of this device is getting out of hand in my view.

Apple intentially delays shipment

Do you know apple has an agreement with ups to delay shipment intentially?

There are many different agreements and tiers of shipping, and new ones are being invented every day. (For example, express delivery to your nearest US Post Office, for final delivery by your mail carrier.)
I expect what has happened is that Apple approached UPS and said, "We want a very low cost way of shipping hundreds of thousands of items, with signature on delivery." And I imagine UPS responded, "We can meet your cost targets if you allow us ship 'space-available, low priority'. This will mean that if the trucks are full of higher-priority stuff, your packages may be held for up to 5 days at any point in the system."
I do not think this is an International Conspiracy.
I believe Apple will allow you to pay for overnight express shipping, if that is what you desire.

If the iphone 4 (8G) shipment was delay behind of the delivery date, can i cancel the order without charge?

Dear Sir/Madam,
Recently, I was ordered the iphone 4 (8G) in HK and got the status of receiving the iphone on date 26-Nov or before. However, I haven't receive any iphone on that day so i was contact the apple hotline on monday morning (office hr, mon-fir, 9-6). They said i can cancel the order and wavie the cancel order charge. At this moment, i believed that this is settled.
However, afternoon in same day, Apple's customer service told me that i can't wavie the cancel order charge and suggest me to accept the order. If i can't accept the order, they will charge me 15% order fee. So i confirmed them to receive the order on next day again.
On next day (tuesday), i waited the order, but the order was not delivery to me (result dhl was delivery it to apple store). I was angry to contact your customer service, they replied me to say "I don't know why" and convinced me to "accept it devliery on the next day". At this moment, they made me very disappointed. So, I tried to apply the cancel order again, they said if you cancel order, you will need to pay 15% cancel order fee.
Up to now, the order was delayed two working days. I suspected the delivery date was incredible. How do i trust your product delivery on time?
And I am so argry that why your order cannot delivery to me on time and why if your order cannot delivery to me on time, can i waive the cancel order charge?
My order number: W239678975
Thx a lot.
your faithfully,
George

@Dougnvic, no need to worry because I'm here to help! The vibrate function is very important especially when you're in a situation where you cannot have the ringer turned on.
If we replace your phone through the warranty you are only charged for the equipment if there is any damage on the phone. The normal wear and tare is expected and you will not be billed for the phone because of these scratches.
Once the phone is received it is inspected for any physical or liquid damage. If damage is found you are then billed for the phone and the charge will appear on your bill. You will also receive a text message advising you of the charge. Once you are billed the charge cannot be removed even if you return the replacement.
If you change your mind and do not want to have the phone replaced you can just return the replacement once you receive it and keep your current phone. Just use the prepaid return label that will be inside the box of the replacement.
If you are sure there hasn't been any damage then there is nothing to worry about. You will not be charged. You can also take the phone into a store and have a store representative take a look at the phone before you return it, if that makes you feel better.
John B
Follow us on Twitter @VZWSupport

Shipment and Delivery delays

Hello everyone!
I just recently ordered my new Imac on:
August 22, 2007
Ships by: Aug 27 - Aug 29
Delivers by: Aug 29 - Sep 6
On the 30th of August, they changed the dates around to:
Ships by: Aug 31 - Sep 5
Delivers by: Sep 5 - Sep 12
Finally it shipped on September 1st and was suppose to be at my door on the 5th around noon. I waited... and guess what? FedEx didn't delivery me my package!
So I checked FedEx's website to track down my package, and they took off the estimated delivery time... so now I don't know when it will be delivered.
I called today to see what the hold up is, the lady said it's still at the desk sort facility in Mississauga, ON. I asked her when I would be expecting my package to arrive? She told me she didn't know... (thanks lady!)
My Imac has been sitting for 2 days in Mississauga, ON...and I just live in Toronto, ON!!
But is anyone having the same problem as me or am I just too paranoid?!
Anyone know what's up with the delays??

People's deliveries DO get held up, I imagine this is a pretty busy time for delivery services, what with books and clothes etc for kids starting school.
I can understand your frustration at having it so close, yet so far, it;s difficult I know, but be a little more patient and it will arrive. Then you will forget all this and just enjoy your new machine

Invoice dates/shipment dates

HI All
can anybody give me idea
IN SAP
is there any possibility to get invoice dates list and ship dates list for same invoices
in particular period

HI MARK THANKS FOR REPLY
BUT whats my question is exactly
how would like to see invoice dates list and shipment dates list for particular period
for calculation average time to issue for invoices like
Order Number     Shipment Date         Invoice Date        Days Delay
4358A                1/05                           1/10                    5
4607A               1/17                           1/23                    6
4715A               2/11                           2/15                     4
4800A              2/16                           2/21                        5
this type of report is possible from sap
thanks advance points to be granted for all answers
regards
raju
4829B 2/22 2/29 7

Shipment delay

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