Shipment/Delivery Numbers

Hi,
As far as I can see there is no way to establish a direct relationship between a B1 delivery and the Webtools Shipment, other than joining a webtools shipment to a webtools order, and then a B1 order to a B1 Delivery.
What I'm finding is that when customers query a delivery originating from a web order, that they quote the shipment number. This puts sales in a position where they have no easy way of looking that up. In fact, if it wasn't for the tracking number we would be at a complete loss.
Ideally the B1 delivery number would be used as the shipment number, or the shipment number saved in a UDF against the B1 delivery. If either of these are not possible, then the B1 delivery number should at least be stored within a field in the shipment table in webtools. Are there any plans to plug this hole?
Thanks.
Martin.

Martin,
I totally agree, I am just starting to look into this area myself and the more I look the less practical the whole set up appears in terms of back-office cross referencing.
There is a need for more variables on the mail templates - on the shipment confirmation  you cannot add the customers PO reference or the B1 delivery reference.

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