Should I purchase owmm tech support?

I called 855-584-6184 because I couldn't connect to Netflix through my Roku account. I put in the password over again and still couldn't connect. The person on the phone accessed my desktop and showed me that my firewall had been turned off and how serious a problem this is. He tried to sell my owmm technical support. It's $210 for 1 yr. Is this a scam?

Where did you get the number? Is it supposed to be Netflix?
I tried 20 different searches and could not get any info on that number. I would certainly not allow a stranger access to my desktop unless I knew the company or who I was speaking with. And I would not buy "my own tech support" from someone I don't know. Are they Mac trained?

Similar Messages

Should I buy the HP support program?

I don't have a warrenty anymore on my hp computer. Should I buy the tech support?

I bought the universal dock for the new 5th generation ipod. i bought it with the intentions of using it to play music and video through my entertainment center. 2 things have gone terribly wrong with this idea. 1) i can't have the dock connected to power outlet while playing music as a residual hum blows through the speakers. i've tried both turning the volume down on the ipod and disconnecting the power supply. the later is the solution that worked but defeats the purpose of charging while playing music. 2) the apple cords i have are not working with video playback. audio works fine, with adjustment foremetioned, but no video is coming through to tv.

I am using OS 10.8.5 on a MacBook Pro, what version of Widows 8 should I purchase so I have an IE browser for some vendors I need to communicate who only have IE browser support?

I am using OS 10.8.5 on a MacBook Pro, what version of Widows 8 should I purchase so I have an IE browser for some vendors I need to communicate who only have IE browser support?

but if all you need is to use internet explore and not play 3d games then
using bootcamp is overkill and overcomplex
use a free virtual machine such as virtualbox https://www.virtualbox.org/
and you'll have IE comming out of your ears in no time

It appears you have no support. Why should I purchase your products

No support why should i purchase your products ?

These are user to user forums, no one here is selling you any products. As far as support goes, if you look around you will see that plenty of support is offered for people who post their issues here, and fairly quickly at that. There are also support channels for directly contacting Adobe that are clearly advertised in their web site. Where are you looking that you conclude there is no support?

When I try to purchase new app or update apps on iPad it tells me user name is disabled. I have done all the "tricks" from the tech support on phone and still not working.

When I try to purchase new app or update apps on iPad it tells me user name is disabled. I have done all the "tricks" from the tech support on phone and still not working.

Contact Apple Support
https://expresslane.apple.com/GetproductgroupList.action
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
 Cheers, Tom

Randomly Dropping Traffic - Bad Tech Support - Should I Switch ISP?

Summary
I replaced the Verizon router with a Cisco router that support being an IPSec VPN Tunnel end-point. I switched from the coax to the Ethernet port on the ONT as the router doesn't have a coax port. Next I configured the IPSec Tunnel on the router, and I was a happy camper because I now have access to the company LAN.
[Fast forward a week.]
Phone calls started sounding choppy so I investigated. It now seems like there is a ~15% packet loss for VPN traffic. How did that happen? I spent 2 full days triaging the issue ... I'll spare the details ... and I narrowed down the packet drops to somewhere between the local Verizon ONT and the remote site modem.
As a test, I temporarily switch my Internet connection to my handy iPhone 4 hotspot (thanks AT&T )
To my surprise ... no packet loss. So that narrows it down to the ONT and the Verizon network. So I contacted tech support and wasted almost an hour with someone who was absolutely no help. To top it off, he tried to sell me on some Expert Care package -- apparently he himself is neither an expert nor does he care -- for me to get my service issues resolved.
Now the question for me is, should I continue struggling with this subpar support service, or should I switch to another more helpful ISP?
Solved!
Go to Solution.

Physical Connections:
PC----[Router A]--(Ethernet Port)[ONT]===={{{{Verizon Cloud}}}}==={{{{Time Warner Cloud}}}}====[Modem]----[Router B]
The central VPN point is Router B.
Router A is a remote VPN client. Alternatively, if VPN is disabled on the router, the PC behind Router A can also connect with a software VPN client.
No.
The configuration is fine.
The IPSec tunnel gets established.
The VPN has worked fine for two weeks.
Starting yesterday, random IPSec encapsulated packets from Router A to Router B are getting dropped.
~30% packet loss.
This happens with either the PC or Router A as VPN client.
(Please note that Router A is not the Verizon supplied Router.)
Also, pings from Router A to Router B outside the VPN tunnel have 100% success rate.
I narrowed down the packet drop to somewhere from the ONT to maybe the Verizon clould (packet filtering or inspection?).
Can you reload the ONT?
Thanks.
Will do.
Done.
There only is a 3rd party router.
There is no Verizon supplied router.
PC----[Cisco UC520 Router]====[ONT]

For those of you with a Windows computer and the iOS device is not syncing or showing up in iTunes. here is a known solution that has been working for tech support!

I know this seems to be an emerging issue ever since the update to iTunes 11.1.4, some iPhones or other iOS devices are not showing up in iTunes or syncing. I'm not sure if Apple really knowns of this issue, but tech support has a (mostly) sure fire way of resolcing this issue. It's only for Windows computers though.
Go to the article http://support.apple.com/kb/ts1538 and follow the Section 5 Verify Apple Mobile Device USB driver is installed. When you clik on that section, go to your version of Windows (it seems to be happening mostly across Windows 8) . And then to the section: If Apple iPod, Aple iPhone, or Apple iPad is listed.
The gist of what you need to do:
Windows 8 (since it seems to be the most affected) move your cursor to the upper ight corner of your screen) and click on the Magnifying glass. Type in devmgmt.msc and this should bring up the Device Manager. Onc eyou are in the device manager, look for the "Portable device" or "Universial Serial bus Controller" list, and you should see the "Apple iPhone/iPad/iPod" listed. Onc eyou see it, right click it, choose "Update software driver." Now, IT WILL SAY THE DRIVER IS UPDATED. I CANNOT STRESS THIS ENOUGH. Select "Browse my computer for driver software." Onc eyou choose that, select "Let me pick from a lsit of drivers on my computer." You should see the option "Have Disk." Choose that. Again, I KNOW you do not have a physical disk, but the file we need is already on your computer. After Hard Disk, choose Browse again. Follow this file path to the file we need: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.. In the Driver's folder, you should see the "usbaaple" or "usbappl64" (if you have the 64 bit for Windows). Double click on that file, and hit OK. The file should install, and once it's finished check your iTunes!!! You may want to unplug your device and plug it back it before doing all of this. I REALLY hope this works for you all as well!

How can I change my file extension from m4p to something else? I have had no success being able to play or burn my purchased music. I keep getting error 2122. If I can change the format I should be able to move it to another player or at least burn it in Nero. Thanks.
Angie

Never again!! The worst customer service!! Tech support etc..

I purchased the note book mini for Rogers Wireless. It has the built in rocket stick.. I signed a 3 yr contract and paid 100.00 for the mini. I pay 48.56 a month for the wireless service. My note book was maybe 3 months old. I came home for a long weekend to find the mini not working would not turn on and if it did turn on the screen was black.. After being on the phone with tech support for almost 3 hours they had me taking apart the mini doing things that i felt were not my job to do.. They then told me that they would send me a ups box to send it for repair. Oct 12 was when it was sent out. Today is now the 26th of Oct. I have been on the phone with customer 3 times since the 12.. I could not for the life of me understand their broken english I ask to be transferred to someone that knew what they were doing they could not even find any info on my case #. They would just keep transfering me to other people then I would have to say the same thing over and over. So today I spent 2.5 hrs on the phone with them again. I was wondering why the status of my mini was that I owed them 359.00 for repair. They had no idea why this was and that they would call me back,. I asked to speak to a supervisor and he told me that he is to busy to talk to me!!!! I was like are you kidding me.. HP is a JOKE. so not only did I get f@#k on the mini I am in a 3 yr contract with the thing and it dose not even WORK...
I will never ever ever buy an HP ever again.. Back to apple for me

Should of taken it back to Rodgers for an exchange.
> Was your question answered? Mark it as an Accepted Solution!
> See a great post? Click on the white star and give it a Kudos!

My 5th generation iPod touch is not loading music copied from cd's. Restore only temporarily works and backup erased them from the iPod (with tech support watching).

I have had my iPod touch for only 3 weeks and it keeps removing the audio files from cd's that I have ripped to my iTunes library whenever I sync it to my computer. I don't have an issue with purchased material through iTunes just music files from my cd's.
I am frustrated and here is why:
First issue I had was the day it was purchased. That was fixed with help from tech support. I had to restore it to the factory settings and it downloaded all the music just fine. However...
A week later I purchased some songs on iTunes and proceeded to sync my iPod to get the new songs on it. Well, a great purge began of the cd files for the first time. I had to again restore the iPod to factory settings, go through the whole process of setting up again, and it downloaded all my music. Another week goes by.....
I go to listen to my iPod yesterday at the gym and all the cd files are gone again. I haven't synced it in a week and I don't have it set to sync over the WiFi. But, amazingly and miraculously, the 3 songs I purchased appeared on the iPod without syncing at all. Strange, so I go online to chat with support and:
He says to restore the settings. I told him I was going to have to do it for a 3rd time in 3 weeks for the same issue? So we try doing a backup.
The backup didn't work and he got to watch on my screen the audio files listed as being on my iPod (all songs show but only purchase play mind you) go from the total to just the total of the one's purchased. I get an "oh my."
I am then told to uninstall iTunes and all related Apple software and that should fix it. If not I should contact them again.
Well, that didn't work so after work it's again having them attempt to help me "fix" my issue. This has to be a software issue with iTunes.
This is a ridiculous issue and shouldn't be so hard to fix.
Who can tell me how to fix this properly so I don't have to reset my iPod every few days or week if I buy something?

Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If still problem try on a another computer to help determine if computer or iPod problem.
The take action accordingly. If iPod then get Apple to exchange it at no cost.

HP READ: YOUR PRODUCTS ARE FAULTY & YOUR TECH SUPPORT IS A JOKE!

1 Year ago I bought an HP DV6 Intel Core 2 Duo Laptop for roughly $1000. The Unit immediately started having problems! I bought the laptop from CostCo. They literally waited until the day after the 90-Day Return Policy expired to call me back after I called them days earlier! I bought my HP for Video Editing and Rendering, the Unit would heat up to 194F when doing normal tasks like web-Browsing, and would get up to 212F when trying to render video! Me and my Farther who used to work for HP for R & D have spent hours on the phone, getting the run-around from CostCo to HP, Back to Costco, and then to Costco's 3rd Party tech support who don't care and do not have any power to do anything! The Power supply is underrated for the Laptop, not being able to give the Laptop even half of the power to properly run and charge the laptop. Over 2 months the CPU was trying to compensate for the Extreme Lack of Power, and burned up most of the internal components. Because of this, the Laptop CANNOT BE REPAIRED, NOR CAN IT BE REPLACED BECAUSE THE NEWER UNITS HAVE THE SAME PROBLEMS AND ARE MORE EXSPENSIVE. This puts me in a Twilight-Zone esc Grey-Area where my 2 Year Limited Hardware Manufactures Defect warranty will not cover a refund. It's get's better, I HAVE BEEN TOLD OVER THE PHONE AND BY HP REPS I HAVE A "LEMON" WHICH I HAVE BEEN TOLD MEANS THE LAPTOP WAS DEFECTIVE BEFORE IT LEFT THE FACTORY IN CHINA. AND STILL I HAVE NOT BEEN ABLE TO GET ANY MONEY BACK FOR MY $1000 PAPER WHEIGHT THAT IS ALSO A FIRE-HAZARD! MY BATTERY IS NOT ON THE RECALL LIST, MY POWER SUPPLY HAS BEEN REPLACED TWICE AND BOTH HAVE BURNT-OUT AT HIGH TEMPS, AND I CANNOT EVEN CHARGE THE LAPTOP BECAUSE THEY WANT TO CHARGE ME FOR A 3RD POWER SUPPLY WHICH THEY HAVE TOLD ME OVER THE PHONE IS DEFECTIVE! I HAVE EXCHASTED ALL OTHER OPTIONS! MY LAST DITCH ATTEMPT IS TO GET IN CONTACT WITH Michael Finny, a Consumer Watch Dog for 7 on Your Side, ABC Channel 7 San Francisco. Hopefully he will be able to expose HP and their Products to be Faulty, Unreliable, and the Horrid Truth behind HP's business Practices!

"The California lemon law, like any other state's lemon law, protects you if you purchase a vehicle that does not work properly, even after several repair attempts. These vehicles (and other products that don't work as they should) are called lemons."
I do not know if this applies to Vehicles only. Although "other products" might be where I have legal ground. Anyone here know a good place to start in terms of filing a claim in CA?
EDIT: I do not wish to hire an Attorney.

CC on Mac OS 10.8.5 not working or installing; Tech Support Useless or Non-Responsive

I've used Adobe Products since '95. I am very comfortable with the "Industry Standard" of applications Adobe has offered up to now. I have a MacBook Pro that has happily run CS4-6 and felt that CC would be a good way to save a little $$ with a subscription rather than a multi-thousand dollar purchase every time I needed to upgrade.
I've been trying for 4 or 5 days now to get two major issues rectified:
Photoshop CS6 (downloaded through CC Subscription) Type Tool will not initialize. When I try to get Type Tool to work, Photoshop crashes and sends an error report.
With CS6 not able to add Type to images I try to install Photoshop CC. CC will not install. I contact Tech Support over the course of 3 days and have multiple people have access to my computer and no resolution. File Folders created for no reason, Admin Priviledges altered, Security Permissions changed and a new dummy profile for Adobe to access created. Nothing. CC Desktop Manager won't even install.
For a short period of time NONE of my Adobe products would even turn on. Received error msg that Desktop Manager was corrupt or non-existent.
This is my livelyhood. I'm self-employed and am now telling clients that I have to push back their deadlines because my software is broken and Adobe (of all companies) can't seem to fix it. Worse off, I was told that someone would call me on Friday to address these issues and no call.
I know other people are suffering through this because the forum is full of the exact same issue Windows and Mac OS. Adobe needs to fix the issues NOW and fire whomever you've outsourced your support to. They are terrible.
Who do I contact to get a refund for the last month? I've almost lost $600 worth of work in a week because of this, I don't feel I should have to pay the $50 for this month.
**I'd like to add, I've been on the phone with support for no less than 8 hours and Online Chat support for 4 more hours**
Message was edited by: Marco@JustALittle

Hi Marco@JustALittle,
I really apologise for the inconvenience.
I will have someone from the senior team reach out to you shortly.
Can you please send a private message to me with your contact number and the best time to reach you.
If you dont know how to do that refer : http://forums.adobe.com/thread/1184148

NEED HELP! Tech support told me to ask Best Buy???

I just purchased a K410
http://www.amazon.com/gp/product/B009AEP51Q/ref=oh_details_o02_s00_i00
I need to hook up two monitors via a digital signal for an extended display (not mirrored), but i only have one digital out (HDMI), the other is analog (VGA). So I'm pretty sure I need a new graphics card that has two DVI-D outputs OR one HDMI and one DVI-D output, b/c my monitors both have DVI-D inputs, but I already have a HDMI to DVI adapter cable. What graphics card should I replace the stock one with, and what's the deal with getting an extra power supply for it?
Will this work instead?
http://www.amazon.com/Sabrent-UGA-2K-195-2048x1152-1920x1080-DisplayLink/dp/B00ABNLEWO/ref=sr_1_1?ie...
Tech support is so awful for Lenovo, multiple "technicians" either told me to get splitters or that I needed new monitors--all wrong. Thanks in advance.

hi alexfsu,
Welcome to the Lenovo Forums.
If you're in a budget and have already two HDMI to DVI-D dual-link adapters, you can get a low profile GeForce 210 PCI-E 2.0 for your dual monitor needs (DVI-I is compatible with DVI-D as long as they're both dual-link). If your machine came with a universal 240W PSU, I recommend you change it to a good quality 350W ATX with a +12V rail so that it could accommodate the power consumption of the graphics card specially when using dual monitors.
I personally haven't tried the Sabrent UGA-2K-195 USB 2.0 to HDMI/DVI but it has good reviews and I think it will work on your setup.
Hope this helps
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Trial Version of PSE8 crashes and tech support won't help

I have never used any adobe photo product before and I was stoked to download elements, install an action set from a favorite blog I have been dreaming about, and use it on some of my photos. I followed the instructions on the blog without any problems and installed 1 set of actions. When I checked that everything was working fine, I went back to install a second set the same way and the whole thing went downhill from there.
The program crashes before loading completely. I have looked for other suggestions to fix this and nothing has worked so far. I have restarted the computer numerous times, restarted elements and quit all other programs while doing so, deleted the actions that I added, and deleted the mediadatabase. Am now at my wits end.
I thought I would just call adobe because they should be motivated to sell their product and that might make them interested in helping me fix it. Well, that's a joke. In a nutshell he told me that I had to have a license in order for tech support to speak with me which means I have to go and purchase it. I am not going to invest money in something that insn't working. He basically told me to come here and he was certain I could get some help. I hope that he is right on that account.
My computer is new. Just bought it last weekend so there should not be any system problems. I have Win7 64 bit.
I assume that if I uninstall this trial version that I CANNOT reinstall.
Thanks in advance to any help you may provide.

If you have never used Adobe products before, then I'd hate to break it to you but they all crash constantly. No news there, just read the reviews on Amazon. If i can use the editor for more than 10 minutes without a crash then I am happy. Sad really.
They might start caring when picasa continues to steal market share, haha until then...
I am only piping in because you can uninstall and reinstall the product. Might try that.

Non-responsive tech support

ATTENTION ADOBE TECH SUPPORT:
In early January, soon after I purchased Adobe Premiere Elements and Photoshop Elements 13, I posted on a user forum a question about a problem I am having using the Organizer People Recognition capability. That evening I received a reply from one of your support engineers, Anwesha Chaudhary ([email protected]), who promised to resolve my problem and exchanged a few emails with me. I would be glad to share that email chain with you. Note that in his Jan 12 email, he cc’d Harpreet Neelu [email protected] and Akshaya Saxena [email protected], who I assume are colleagues of his. Since the program was crashing, he requested a dump, which I sent him on Jan 12, and on that same date I received an email from him stating he had received the dump files and that they would work to resolve the problem and ‘will soon get back to [me] with the resolution’. I have not heard from him since despite twice sending him emails asking for an update. Can you help?

Bob
Thanks for your follow up. Do not give up.
Let us explore the following, non ideal but just might work...
1. Click on the following link to Adobe Chat
Contact Customer Care
Premiere Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the link does not hold its sets, then you will need to navigate to the Chat Panel using the above titles as guides.
The hope is that the Chat Panel representative will be able to help you contact the Adobe person and/or department you need.
Online I have seen 1-800-833-6687 listed as Adobe Customer Service. I do not know if that is a viable choice, but worthwhile exploring it.
Other than Ask the Community, the Premiere Elements contact opportunities are far less than for the Premiere Pro and the like programs.
2. The path that is more ideal would be to post in the Adobe Photoshop Elements Forum and try to attract the attention
of Barbara Brundage who is an expert in Photoshop Elements (both its Editor and Elements Organizer). She should be
able to help you or suggest contact route to an Adobe team who will give you a now answer.
ATR

Disappointed: Empower E-mail Reader PRO Tech Support

I just wanted to say how disappointed I am with Empower's Technical Support for their E-mail Reader "PRO" (and I use the term loosely) software. I downloaded the trial version, really liked it and immediately purchased the full version for $29.99. I received no key, no SN, no PW. But they took my $$$. Now I can't upgrade from the trial to the full version and Tech support has been totally worthless on the issue. It's obvious I don't have their attention. I purchased their software after reading many posts which rated the software highly as well as the tech support. Unfortunately, that didn't happen for me. As soon as the trial version expires (and who knows when that will be) I'm going to delete it and purchase BBSmart like I should have done in the first place! Really, really disappointed but that's just my opinion.

Update: Everyone is always quick to say when they're not happy. We also need to be just as quick to congratulate when we ARE happy. Empower's Tech Team did come through. They found a way for me to manually register the software and inside of 30 seconds it was done. So Kudos to the Team and thank you.

Should I purchase owmm tech support?

Similar Messages

Maybe you are looking for