Show ECC workflow inbox items in CRM

Hi,
I would like to show some ECC workflow inbox items in CRM inbox.
I heard it is possible. How-to do this?
Please help, regards, Toine.

Update: this will become possible in CRM 7 Ehp 1.

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Is it possible to download Equipments from ECC as IT Items in CRM ? Our requirement is to map equipments (from ECC) to IT Items (in CRM). But SAP help documents show that Equipments are downloaded as IBase objects/components ? which does not serve our requirement unless there is a link between the IBase and the IT Item in CRM.
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Hello,
Both equipments and IT Items are IObject in CRM but with different object family , 0401 and 0404, namely.
Check table COMM_PRODUCT
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Check user exit PRODUCT_CUSTOMER2 to check whether you can try to change the Object Family.
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Rahul,
Welcome to SDN Forums!!
Is the user in question a selected agent for the work item(s)? Does this happen only for a specific user? If so, it could be an authorization issue. Check for any failed authorizations (SU53) for the user. What is the status of the WI when it disappears from the inbox? If in error, check for error messages in the technical display of the WF log.
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Ramki Maley.
Please reward points if the answer is helpful.
For info on awarding points click on this link: https://www.sdn.sap.com/sdn/index.sdn?page=crp_help.htm

Delete Workflow items from workflow inbox.

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We have implemented workflow inbox for invoice payment. After archive document in OAWD, we will do posting through Workflow inbox. After posting, the item should go to 'work item executed by me' folder. But the problem is the work item is still in the workflow inbox. What should we do? Pls help. This is urgent. Correct answer will be rewarded, TQVM in advanced.
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Hi Arianie,
First check the status of your WORK ITEM ID. You can check it in SBWP or in SWI6 transaction.
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Hi all,
1) I created an order in ECC with L1 and L2 line items.
2) After successful replication to CRM, i deleted the line item L1 in ECC va02 and saved.
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4) L1 in CRM system is not deleted.
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Hi Rajesh
Did you check Delta load is active for sales document in R3AC4, if it is your source system is ECC when you do changes in the sales order in the ECC system, it should replicate to CRM
yes, this is a standard functionality as you said, when order is created in CRM and distributed to ECC you can't do any changes in ECC and even vice versa.
but you can do changes either or side provided you need to apply this note:888665
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RAO

Universal worklist iview didn't not display items of CRM workplace inbox

Hello experts,
I had configurated the UWL as follow steps:
1.Define our SAP system :
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2. Create a system alias to uniquely identify the system:
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Urgent!
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BR,
Jianguo Chen

Hi Karri,
could you please give me a link towards the Universal Worklist forum? I could not find it.
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Hello all,
In ECC system, we have defined several workflows. We can see the work item from the universal work list via the portal.
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I have checked the custo and I have questions:
1. spro- Customer Relationship Management under UI Framework Technical Role Definition Define Navigation Bar Profile . Select the relevant navigation bar profile and add the specific UI objects WI_BOR.
please check the link http://help.sap.com/saphelp_crmscen70/helpdata/en/e9/7fec7e8f954e7fb60d56dd6324e313/frameset.htm
2. CRM->Basic functions->Worklists->Define Alert Inbox and Workflow Inbox->Define Object-Specific Navigation
=> here i am not sure if need to add entry, if yes, which entry ?
3. need to define ??
RFC destination
. Transaction Launcher Logical Systems and URLs
and workflow substitute profile Id
Thanks in advance for your help.
Best Regards,
Elsa

I've found a solution.
I've been told that this problem is occuring
because the Work Item ID is not being passed correctly to the BOR basedtransaction.
The solution in my case is:
(1) Goto SPRO -> Customer Relationship Management -> IC Web Client ->
Basic Functions -> Transaction Launcher -> Configure Transaction
Launcher (wizard)
(2) Give the launch transaction id in the 'Entries' screen. The launch
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(3) Keep all the parameters same in the further screens until you reach
the 'Transaction Parameters' screen
(4) In this screen, the value currently being passed to Object Key is
//selectedAUI Workitem/WI_ID. Change this to
//selectedAUIWFWIAttachments/OBJECT_ID.
Goto last step and then say 'Complete'.

Which RFC can read the Workflow Inbox about JCo

Hello,
I search the correct RFC to read the Workflow Inbox. I would like to develop a JAVA Class to connect the Inbox and then to show the workitems on a web screen. I use the SAP JCo to connect the SAP System. But until now, i don't found the correct RFC to connect the Workflow Inbox in the Workplace.
Can anybody help me or know anybody the correct RFC?

Hi
Check this thread,
BAPI to retrieve user's inbox items
cheers
Sameer
PS: Assign points if you found the answer useful

Workitem not receiving in workflow inbox

Hi All
Workflow working fine in Dev110(development system), but not working in DEV130(Unittesting) . In Dev 130, once workflow is triggered through background proces(WF-BATCH), workitem is showing up in WF outbox... but not showing in WF inbox.
Please suggest if you have any idea with detialed steps.
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Martin
   when i stated workflow, Yes dialog workite created in DEV110,its howing like this in log details of dev 110.
Background work item created
Execution started automatically
Work Item Processing Complete
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Dialog work item created
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Background work item created
Execution started automatically
Work Item Processing Complete
         9 Is Special is Associat
       175 Is ELL
       198 Is NCLB
       349 Decision Taken
note: here Iam creating position online form , i am passing specialad values.
when special find its wants to take decision specied found. configuration everything fine , now already working in 110.
pls Can u clarify where is the problem , how should i get message to workflow inbox.
Thanks
Ravi
Message was edited by:
        ravi naidu
Message was edited by:
        ravi naidu

How to create an inbox item with attached BOR object?

Dear Colleagues,
Does anyone of you know a simple way to create inbox items for a user?
I would like to use the inbox for notifying users and attach a BOR object to the message as attachment. Is there a good and plain way to do that?
It would also be good, to be able to do the determination of the receiver by a customizable responsibility or something similar, so that it is not hard-linked to SAP user accounts.
Does anyone of you know a solution for this, that is not too complicated?
Also I read that in the future notifications should be usable in the UWL (Universal Work List).
I did not find anything but marketing material on UWL and I would not be terribly happy to set up a portal just for sending simple notifications/work items to people. Does anyone have a clue on how to accomplish this?
That would be wonderful, thank you.
Regards
Christian

Dear Scott,
Thank you for this hint, the function looks promising.
Is there a way to specify a receiver group and a text for the text part of the message?
There is a Parameter called RECTYPE, which is expected to contain a "task id". The text seems to be derived in some way from the object type. Do you know any documentation or sample where this is used?
How do I specify the recipient and the message subject and text?
Concerning a single-step workflow: I don't know what the advantages/disadvantages are. The system receives a message or discovers a problem and wants to inform the related user.
A simple workflow should be possible, but I have no idea what that means in terms of complexity for implementation and customizing.
Sorry for so many questions and thank you.
Christian

What table/fields show if a PO Item has a G/R Expected?

Hi experts,
I am coding a program in SRM, but not sure I'll find these answers there, so I'm likely going to do a RFC to ECC and get the values, but need to know how to identify.
In ECC:
(1) What table/field shows if a PO item has a G/R expected?
(2) Where can I find if the PO item has any open receipts?
(3) Where can I find the amount remaining to be invoiced on a PO item?
Thank you very much!
Mark

Hi,
I think EKPO-WEPOS = 'X' mentions that it is expecting G/R..Please see the data element WEPOS documentation for details...
1) The above is the answer
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1 Goods Receipt
2 Invoice Receipt
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Naren

Some of the error idocs are not falling into Workflow Inbox

The extract of IDOC list with status 51 from WE02 transaction is not matching with Workflow inbox column "object", some of the idocs which are errored are not showing in the workflow inbox. Here we are in need to get all the errored idocs into the inbox. Please suggest me to proceed further.

Hi Smita,
Thanks for your reply.
I have maintained the suggested role SAP_GRC_SPC_SCHEDULER in backend for an user id and i can able to see a job is getting completed in SM37.
However, the task in the inbox hasnt come yet.Any idea you may have as to how much time it will take for task to come into inbox.Or is that i need to do any more extra task.
Please advice.
Thanks
Ashok S

Forward button not appearing in the workflow inbox

Hi All,
We have an issue where a user says that the forward button is not appearing in the workflow inbox . This is happening only for one user. Is there an way through which we can add the forward button?
Regards
Archana

Hi Archana,
If Basis have confirmed that the user has the authorization, then the user should be able to forward tasks.
Right click on a task in the inbox, it should allow the user to forward the task.
If the user does not have the authorization, then a message will appear that user does not have authorization to forward tasks.
Immediately after that take a screen shot of SU53, which will show you why task forwarding is not possible.
Regards
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Show ECC workflow inbox items in CRM

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