Shrew Soft VPN won't connect through 4G LTE - using Pantech UML290

Hey everyone,
I'm using Shrew Soft VPN to connect to my companies network and can't seem to connect when using the 4G broadband. I have no issues using Ethernet/wifi but for some reason I can't establish a connection with using 4G.
I'm currently using the Pantech UML290 to connect to the 4G network. I tried to switch to 3G to see if there was some type of encryption causing the issue. That doesn't resolve it.
Has anyone else experienced this and found a solution?

I opened a case with Verizon and it seems the problem is on their end.  To get access to VPN again, you have to downgrade the VZAccess, downgrade the Firmware (that is "required") to an older version, and uninstall Verizon firmware updates in Add/Remove programs.  This is the email that VZ sent me:
Thank you for contacting the Verizon Wireless Data Technical Support department through our website. We are sorry to learn that you are unable to connect to your company's VPN when using your UML290 Modem. We are pleased to assist you.
We can certainly understand your frustration when your device does not work as expected. You should be able to connect to your company's VPN service when using the UML290. We will be providing you with steps to check your VZAccess Manager Software version.
After updating to MR2 (Maintenance Release 2) software, the UML290 may not be able to connect to some VPNs. The MR2 software was included in the VZAccess Manager build 7.6.3 (2642j). To check the current version that you are currently running on your computer, please complete the steps provided below:
1. Launch VZAccess Manager
2. Click Help
3. Select About VZAccess Manager
If you are running VZAccess Manager 7.6.3 (2642j), please downgrade the software. To do so, please complete the steps provided below:
1. Browse to http://www.vzam.net/download/download.aspx
2. Select your Operating System
3. Select the device you are using
4. Select your hardware i.e. Pantech UML290
5. Click Continue
6. Click the Downgrade Utility link located under the Installation Instructions and/or Device Drivers
You should be able to use the steps provided above to downgrade the VZAccess Manager Software. Once this has been completed, you should be able to connect to your company's VPN when using the Pantech UML290.
Make sure you read the read_me.pdf doc packaged with the firmware downgrade utility.  There are some steps that are left out of this procedure that are in that doc.  Good luck to everyone.
-daddy

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