Siebel call center can't be launched

*[Platform]*
Machine: Windows 2003
IE: IE 7.0
Siebel version: Any Siebel version
*[Description]*
After named server and siebel server are started up successfully, I tried to access the call center 'http://<server_ip>/callcenter_enu/'. It hangs for almost half an hour, and 'Internet Explorer cannot display the webpage' error reports.
*[Detailed information]*
I used automation tools to setup the siebel environment which is also used by other guys. They never face such issue.
I'm sure that siebel server is launched successfully and all the components are started up without any error.
Meanwhile, the eapps.cfg related information is also setup successfully.
I aslo set the log level to 5, but no related log is created.
I also checked the ActiveX is enable, and I can access other call center whose siebel server is on other machines.
Do you know how to fix such issue?

I checked the IIS log files under WINDOWS_ROOT\ system32\Logfiles\W3SVC1, and found only includes following one record:
2011-05-30 04:36:24 W3SVC1 64.181.161.92 GET /callcenter_enu/Default.htm - 80 - 64.181.161.** Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+BTRS28059;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+InfoPath.1) 200 0 0
I checked the status bar of IE, and found it hangs when waiting for http://<hostname>/callcenter_enu/start.swe?SWECmd=Start&SWEHo=<hostname>'
I don't know why such hang happens.
I checked another correct environment whose siebel web client can be accessed successfully, and following following records in the IIS log file:
2011-05-30 04:29:18 W3SVC1 64.181.169.149 GET /callcenter_enu/Default.htm - 80 - 64.181.161.92 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+BTRS28059;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+InfoPath.1) 200 0 0
2011-05-30 04:29:25 W3SVC1 64.181.169.149 GET /callcenter_enu/start.swe SWECmd=Start&SWEHo=sdc78188svqe 80 - 64.181.161.92 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+BTRS28059;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+InfoPath.1) 200 0 0
2011-05-30 04:29:25 W3SVC1 64.181.169.149 GET /callcenter_enu/files/main.css - 80 - 64.181.161.92 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+BTRS28059;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+InfoPath.1) 304 0 0
2011-05-30 04:29:25 W3SVC1 64.181.169.149 GET /callcenter_enu/822_12_APPS_SIA/scripts/login.js - 80 - 64.181.161.92 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+BTRS28059;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+InfoPath.1) 304 0 0
This correct environment didn't hangs during accessing /callcenter_enu/start.swe.
Edited by: user12419825 on 2011-5-29 下午9:56
Edited by: user12419825 on 2011-5-29 下午10:14

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