Sim tray not opening

Hi, i bought Iphone 4 from carrier and I found the sim tray can't get out
I tried many times but same thing, then i went to carrier they told me this is out of warranty because sim tray corners little damage because I tried to pull it out 
can apple help me to replace it from Carrier ?
it's only yesterday purchased
Regards
Ali

My guess is that you didn't read http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
Page 20 tells you how you should have removed the SIM tray. By not following these instructions you may have damaged it.

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