Simulating someone else's session in APEX

Hi,
Just curious if someone has successfully implemented simulating someone else's session in APEX. For example:
Admin logs into their account as user: Admin
Regular user, Bob, calls up and says that he's having problems viewing a report etc...
Admin then goes to the admin section of the application, and clicks on "run application as: " and selects Bob
Admin can then run the entire application "as Bob" (so that he's viewing bob's data) to help debug the problem.
If you have, have you been able to also view the other user's custom interactive reports etc?
Thank you,
Martin
[http://apex-smb.blogspot.com/]

Hello,
>> Modify the authentication scheme to accept a master password …
I don’t like master passwords. It’s too risky, especially if you have several people who need to use them, and as you mentioned yourself, it can create serious auditing problems.
As I mentioned in my previous post, the actual implementation can vary, depends on the privileges of the help desk people, and the nature of their work. If the assistance they provide are only functional (helping others to correctly use the application) they only use remote desktop (or similar software, which just allow them to see the user screen). If they are part of the development team, and they need to verify and correct possible bugs pertains to a specific user, they are changing its original password to their own; within the Application builder, they are login to the application as the end user, and perform all the necessary repairs; Change the end user password to a general password, like ‘1234’ with the “Require Change of Password on First Use” field set to “YES”. The end user will login to the application, using the general password, and will be asked to change it. Now he can enter (back) its original password. This way the end user password remains private, and members of the development team (or other users for that matter) can’t impersonate to be that user. Auditing is also remaining intact.
Regards,
Arie.

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