Since my most recent update I am constantly getting an "indexing" pop-up/status window that says firefox is reindexing my history. Every 30-60 seconds. It's very annoying, and never happened before. How can I get it to stop?

The window says "Indexing Firefox History" and stays up for about 3 seconds, then closes.
It's on a MacBook Pro, 8GB memory, 500GB SSD, latest patches up and running.
I don't doubt that this has been going on all the time with the various versions, but this version seems to have enabled the status window popup.

Hi - I had the problem and traced it to the recent install of Launchbar 5 - stopped that and the problem went away. Looks to me as if you may need to check if you have a similar tool that may be running the indexing.

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Updated to IOS 5.0.1 and now if I tap on a game icon instead of opening the game a grayish color comes over it and nothing happens. How can I get my games to work again?

Updated to IOS 5.0.1 and now if I tap on a game icon instead of opening the game a grayish color comes over it and nothing happens. How can I get my games to work again?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

I can no longer connect my iPad mini to a tv via an cdmi cable since the most recent update.

I connect my iPad mini to a tv via a hdmi cable. Since the most recent update for the iPad, it no longer connects to the tv with I plug in the cable. The cable works for my iPhone and my husband's iPad (also an iPad mini). Is there a setting that I need to change to fix this?

Follow the troubleshooting steps outlined in the troubleshooting document from which you posted your question.

My sister and I share an itunes account so she can click on my email and receive my imessages how can I make sure this stops happening?

My sister and I share an itunes account so she can click on my email and receive my imessages how can I make sure this stops happening?

One of you needs to use a separate Apple ID for iCloud, FaceTime & iMessage.
The Apple ID needs to be a verified email address. Once you have an email address, that can be verified, go here & create the ID:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId
Then on one of the phones, turn off Contacts, Calendars, etc. for iCloud. You'll be prompted to keep the data or delete it from the phone, then turn off iMessage, FaceTime & delete the iCloud account...Settings>iCloud...scroll down...delete account. Then, setup iCloud using the new Apple ID, turn on iMessage & Facetime.
This will have no affect on the ID you both share for iTunes content, & you can continue to do so.

Went to work on my photos and something pops up that says file off-line for missing. This has never happened before. Can someone help? thank you

"Went to work on my photos and something popped up that says, file 0ff-line or missing. This has never happened before. Can someone help? thank you!

This means that the photos (or the folders that contain them) have been moved, renamed or deleted outside of Lightroom. On Windows it can also mean the disk drive has changed letters.
To fix the problem see: Adobe Lightroom - Find moved or missing files and folders

Why so I keep getting 'blocked-plug in' message! Very frustrating. Never happened before. related to Adobe Flash Player for videos. Have deleted Adobe and put the new Adobe on, but still get message. Seems others have had this same problem.

Why so I keep getting 'blocked-plug in' message! Very frustrating. Never happened before. related to Adobe Flash Player for videos. Have deleted Adobe and put the new Adobe on, but still get message. Seems others have had this same problem.

What is your current Flash Player version: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html ?
What is your display adapter, driver version & date? See http://forums.adobe.com/thread/945765

Sites w/ .pdf or .ashx documents as the full page or as an insert in the page don't load the .pdf or .ashx documents - I get an Problem Report window that says "Firefox Plugin Process quit unexpectedly"

Sites w/ .pdf or .ashx documents as the full page or as an insert in the page don't load the .pdf or .ashx documents - I get an Problem Report window that says "Firefox Plugin Process quit unexpectedly" and sends the error to Apple so I have had to revert to Firefox 3 getting rid of 4. Anybody have any thoughts?? (I'm runnng OSX 10.6.7)
pdf was at
<http://www.brigham.com/MSDS/Dust%20Mop-dust%20cloth%20treatment.pdf>
ashx was my utility bill on
<www.pse.com>

OK, I think I have this solved. After reading my post over, I decided to rethink the problem. First thing I did was download Chrome and I tried using that and IE again and surprise! I was having the same problem on those browsers as well. So now we know it wasn't Firefox. I then figured maybe a slow computer meant a virus, so I ran scans. I've had both Avast and IOBit for months now and I've never had a problem with either of them before. Then I downloaded Malwarebytes and ran a third scan. They all picked some stuff up, but nothing serious. Then I tried disabling all the antivirus stuff and that didn't solve anything. But then I decided to keep Malwarebytes and I uninstalled IOBit Security and whammo - problem solved.
I have no idea why out of the blue IOBit would be causing a problem like this so if someone knows, please let me in on the secret. Additionally, IE was working fairly well last night but not this morning. I also don't know why removing IOBit would take care of the nsAppShell issue, because supposedly, that's related to Firefox plug ins. And one more thing...when Comcast hooked my neighbor up to cable, they did it by putting a splitter on my line. They were messing about with the lines yesterday before I got on my computer last night trying to decide how to rerun them and today they did that, taking the splitter off my line and giving my neighbor his own line. That was finished about 30 minutes before I uninstalled IOBit. So....who knows?
But I ain't about to look a gift horse in the mouth. I have my Firefox back and I am so sorry for bad mouthing you last night - I love you, Firefox!

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email" I did not follow the link but I can't quit safari. Can't shut down either Safari stops my request

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email" I did not follow the link but I can't quit safari. Can't shut down either Safari stops my request. How do I get Safari to be normal again?

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email" I did not follow the link but I can't quit safari. Can't shut down either Safari stops my request. How do I get Safari to be normal again?

Since the most recent update, any previously made captivate files we republish won't display

(skip to "I'll break down the problem as best as i can" to avoid rant )
Essentially, we have near a hundred eLearning courses we have made using captivate dating back as early as captivate 4. We have been upgrading through the versions as we go and where there has always been little glitches that present themselves this one makes the list sense. This isn't even an upgrade in version, just a little patch (that seemed to add the ability to resize the "Question X of Y" bits on question slides).
So, does anyone have any help on this problem? Adobe have been so far not very helpful, essentially offering the wisdom and clarity that comes with years of not trying to fix problems. Their advice being to basically remake each course from the ground up, something that will take a LOT of time (and for what!? to fix their mistake?).
I'll break down the problem as best as i can:
Since recent patch to captivate, pre-existing files that we publish again will not display on windows computers but does display on Ipad's, etc. Uploading to a server does not fix the problem, it remains the same. The internet window opens up the same as normal but after a brief loading bar moment, the window remains blank. A check of the code shows that the files are being loaded but simply not displaying in any form. If we publish a completely new file, it displays fine. The type of browser has no impact on the problem. We have also found that if we go into the console and use a command to skip to, say, the second frame, it works!? So the issue literally seems to be with displaying in the first place.
Thanks in advance if anyone can even help suggest ways to get round this problem, it has come at a terrible time when we need to make changes and present material to another company but can't even view our publishes files.

The most recent update (to Captivate 7.0.1.237) changed the default autoplay setting for all of our courses to on. Since we haven't changed any settings personally it was easy overlooked, and the autoplay function just doesn't seem to work.
I tried running cpCmndGotoSlide = 2 in the web developer console and it caused the course to start up, making me realise that the course was indeed loading (I saw that some of the content was loading on firebug but was unsure as to if it was the crucial files) but just not playing and I noticed while investigating that.
So its just a case of turning off autoplay for the course in the publish settings.
Also as a note our courses were still working on iPad, I think this is due to apple products not supporting the autoplay of content, especially if it has audio.

My iPod is disabled it says connect to iTunes, I connect to iTunes and nothing happens. How can i get my iPod to unlock.

How can i get my ipod unlock. It says iPod is disabled connect to itunes, when i connect to itunes from my computer nothing changes on the ipod.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Why is my battery dying so quickly since the most recent update???

Ever since I updated my phone yesterday my battery in my iPhone 4 which usually lasts 24 hours without needing a charge only lasts 4 hrs at most. What happened?? How can it be fixed? Very frustrating

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Since the most recent update (yesterday), periodically I am redirected to random sites when I click on a link from a Google search.

I opened Firefox yesterday morning, and it asked me to wait while it updated. When it was done, I was asked whether I wanted to enable "XUL Cache 1.0". It looked official enough, so I enabled it. Almost every time I clicked on a web link from a Google search, I was re-directed to websites like the Yellow Pages or a "Local Look-up" site. In desperation, I disabled the XUL cache extension, restarted Firefox, and things seemed fine. This morning and a couple times this afternoon however, I've been redirected to the wrong sites again. It isn't as prevalent as it was yesterday, but it is still there.

Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

HT1349 I placed a CD into the player and nothing happened! How can this be removed?

I purchased my i-mac this week and came to try a CD ( Mac for Beginners). To my astonishment nothing happened and the CD
is still located with the mac!
I would welcome any guidance advice or support to remove this.
Thanks

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
* [[Searches are redirected to another site]]

I cannot move photos from iphone to MacBook. I get an error message that says: Error downloading image. iPhoto cannot import your images because there was a problem downloading an image. How can I fix/remedy this?

I am receiving an error message every time I plug my iPhone 4S into my MacBook: Error downloading image. iPhoto cannot import your images because there was problem downloading an image. How can I fix/remedy this?

try Image Capture - in your applications folder
LN

TS1363 ipod can't be identified since the most recent update?

Since the latest update my ipod can't be identified and I've tried all the steps in the trouble shooting including reinstalling the software. Anyone have any idea what the problem is?

Hello Larry,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step. You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.

Since my most recent update I am constantly getting an "indexing" pop-up/status window that says firefox is reindexing my history. Every 30-60 seconds. It's very annoying, and never happened before. How can I get it to stop?

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