Since the most recent download on 8/3, my Adobe is not working?
Since the most recent download on 8/3, Adobe is not working for reading and downloading PDF's. I have tried everything!
Adobe software isn't needed in OS X.
Preview and Safari can both read PDF's.
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Since the most recent Firefox update Flash (v.10.3) no longer works on some sites
I had problems with the Flash v.11.whatever recent upgrade so uninstalled it and installed v.10.3etc. It worked fine for all sites until the most recent Firefox update a few days ago (27th August, 2012?). Now Flash will not work on some sites e.g. UK's Channel 4 On Demand service. Other browsers work fine on same site e.g. Chrome. Can you guys at Mozilla try and get Firefox communicating with Flash again? Thanks.
Hello Anne.
Can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See [http://support.mozilla.com/en-US/kb/Managing+profiles this article] to know how to create a new Firefox profile. Please report back the results. -
Since update of iOS7.0.2 my calendar has been problematic by not accepting new data (appointments) intermitingly. The first time I turned off the phone and restarted which then accepted the new data for an event. Worked fine a few days the would not again accept new data. The on/off fix does not now work. Went online with Apple support, went through an online dianogistic which after the calendar function worked. Today it again will not take new data. One good thing is once the data is visible in Calendar it stays.
SharmFarm wrote:
Good ev Ning Mario49 firstly I would like to say a great thank you for your attention to trying to help me,,,,, i have looked at the links and will try everything stated first thing…
Hi Mario,,,,
I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
Please advise,???
I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
Thank you again
D -
My battery life on my iphone 4 has been TERRIBLE since the most recent iOS update!
My battery life on my iphone 4 has been TERRIBLE since the most recent iOS update. Is anyone else experiencing this? At night I use a white noise app, and up to the most recent update, I never was below half battery in the morning. Now my phone is completely dead in the morning. I've noticed it draining faster in general since the update as well, but that particular app was just the best example.
One of the new features on the iPhone 4 is Multitasking ; it lets you do multiple things at once. For example, while iPhone is busy downloading a movie from iTunes, you can switch to the Safari app and browse IMDb in the meantime. So there's no more waiting around.
Each time you open an app and then press the home button, the app is still open. At the end, you may have too many apps opened at the same time.
To close apps, double click on the home button. Your opened apps will appear; hold one of them, then click on the red close to close an app.
Close as many as possible if you don't need them. -
After the most recent FF update, FF 3.6.6 will not load, citing the error message: "XULRunner / Error: Platform version '1.9.2.3' is not compatible with minVersion>=1.9.2.6 / maxVersion". Tried updating XULRunner with no luck. Downloaded fresh copy and installed. Still no luck.
== This happened ==
Every time Firefox opened
== FF updated to 3.6.6 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
This question is admittedly a little complicated. The New York Times website has a number of weblog pages which include brief stories followed by space for readers to leave comments. You probably need to be a Times On-Line subscriber to really see what I'm talking about, but some examples would be this City Room blog: http://cityroom.blogs.nytimes.com/2011/09/02/bloomberg-cancels-radio-talk-amid-furor-over-aides-resignation/ or this Arts Beat blog: http://artsbeat.blogs.nytimes.com/2011/09/01/theater-talkback-remembering-jerry-leiber-a-reluctant-pioneer-of-the-jukebox-musical/
Since the most recent Firefox updates, when I view these pages, which traditionally have a number of reader comments at the bottom of the Times' story (or at least a space to leave a comment), I can no longer see the comments. There's simply empty. blank space. I know that the comments are there; if I open Internet Explorer and log on to the same page, the comments are suddenly visible. I don't understand where this problem has come from. I haven't noticed whether I'm missing seeing anything on other websites yet.
I also cannot post comments on other parts of the Times website; while the pages dedicated to story-specific reader comment seem to load correctly and the space to type my comment does appear, I can't actually submit the comment. Repeated pressing of the "submit" icon has no effect. Once again, this works normally in IE.
For the record, in the past week, I have changed my computer's anti-virus software from McAfee to Norton 360. I run Windows XP. If there's any another information I can provide, please advise, as I vastly prefer running Firefox to IE.If it happens again then try to reload the website or clear the cache and the cookies from that website.
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
*http://support.mozilla.com/kb/Deleting+cookies
*http://support.mozilla.com/kb/How+to+clear+the+cache -
I can no longer connect my iPad mini to a tv via an cdmi cable since the most recent update.
I connect my iPad mini to a tv via a hdmi cable. Since the most recent update for the iPad, it no longer connects to the tv with I plug in the cable. The cable works for my iPhone and my husband's iPad (also an iPad mini). Is there a setting that I need to change to fix this?
Follow the troubleshooting steps outlined in the troubleshooting document from which you posted your question.
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Since the most recent Firefox update 3.6.8 my banking institution no longer shows as having a secure encrypted connection, however, my bank assures me all is well with their certificates and that is a problem with the new Firefox browser update, can you give me some idea why it is doing this?
== This happened ==
Every time Firefox opened
== Right after the new Firefox updateHello Anne.
Can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See [http://support.mozilla.com/en-US/kb/Managing+profiles this article] to know how to create a new Firefox profile. Please report back the results. -
I have a Voyager Plantronics Pro bluetooth device and have been experiencing problems since the most recent ios upgrade (6.0.1). Is there a way to restore the previous os version?
I have a Voyager Plantronics Pro bluetooth device and have been experiencing problems since the most recent ios upgrade (6.0.1). Is there a way to restore the previous os version?
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I did the most recent download on my iPod Touch and now I am unable to use it at all. The iTunes symbol and the charger are shown on the screen, but I am unable to do anything!
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
Firefox is my default browser and since the most recent Firefox update I have been unable to click through links I receive from Windows Live Email to the Firefox browser, but it works if my browser is set to IE9?? I have checked the defaults settings and both are fine, so Any explanations or ideas on how to solve this?
Take each of the following steps that you haven't already tried, until the problem is resolved.
Step 1
Restart the router. Many problems are solved that way.
Step 2
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 3
Run the Network Diagnostics assistant.
Step 4
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 5
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 6
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
Step 7
Reset the System Management Controller (SMC). -
When i install the new os my fcp,motion and many adobe software not working so please help me out.
when i install the new os my fcp,motion and many adobe software not working so please help me out.
there are so many videos on youtube but i want know any solution from apple side plz my so many works are pending becuze i am working as Video Editor.You need to be more specific about which software applications you're using, the versions and what happens when you try to open them.
It would also be nice if you could include which model MacBook Air you're using.
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display -
Since the most recent update, any previously made captivate files we republish won't display
(skip to "I'll break down the problem as best as i can" to avoid rant )
Essentially, we have near a hundred eLearning courses we have made using captivate dating back as early as captivate 4. We have been upgrading through the versions as we go and where there has always been little glitches that present themselves this one makes the list sense. This isn't even an upgrade in version, just a little patch (that seemed to add the ability to resize the "Question X of Y" bits on question slides).
So, does anyone have any help on this problem? Adobe have been so far not very helpful, essentially offering the wisdom and clarity that comes with years of not trying to fix problems. Their advice being to basically remake each course from the ground up, something that will take a LOT of time (and for what!? to fix their mistake?).
I'll break down the problem as best as i can:
Since recent patch to captivate, pre-existing files that we publish again will not display on windows computers but does display on Ipad's, etc. Uploading to a server does not fix the problem, it remains the same. The internet window opens up the same as normal but after a brief loading bar moment, the window remains blank. A check of the code shows that the files are being loaded but simply not displaying in any form. If we publish a completely new file, it displays fine. The type of browser has no impact on the problem. We have also found that if we go into the console and use a command to skip to, say, the second frame, it works!? So the issue literally seems to be with displaying in the first place.
Thanks in advance if anyone can even help suggest ways to get round this problem, it has come at a terrible time when we need to make changes and present material to another company but can't even view our publishes files.The most recent update (to Captivate 7.0.1.237) changed the default autoplay setting for all of our courses to on. Since we haven't changed any settings personally it was easy overlooked, and the autoplay function just doesn't seem to work.
I tried running cpCmndGotoSlide = 2 in the web developer console and it caused the course to start up, making me realise that the course was indeed loading (I saw that some of the content was loading on firebug but was unsure as to if it was the crucial files) but just not playing and I noticed while investigating that.
So its just a case of turning off autoplay for the course in the publish settings.
Also as a note our courses were still working on iPad, I think this is due to apple products not supporting the autoplay of content, especially if it has audio. -
What is the most recent update to iPhoto? I am transferring my library from a remote drive to my macPro, using iPhoto library manager, and get a message that the pictures I am transferring are in iPhoto 9.5. My computer has 9.4.3 and it says my software is up to date.
iPhoto 9.5.1 is the most recent iPhoto version. However, iPhoto 9.4.3 is the last iPhoto version for your OS X version. If you want to use iPhoto 9.5.1, you need to upgrade to OS X Mavericks. You can download it from the Mac App Store.
Make a backup of your files with Time Machine and check that your apps are compatible > http://www.roaringapps.com -
Every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it? When I restart firefox, then the download continues and all is well until I try to download something new (which I do quite often).
You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
Another useful article is [[Basic Troubleshooting]]
I hope you sort out your problems either by downgrading or finding the cause of the problem.
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