Since upgrading to iTunes 10.5.1 I am unable to sync my iPad

The first issue began with iTunes crashing.  I then uninstalled and reinstalled the 64-bit version of iTunes. I am now unable to sync my iPad.  Please, can someone help me?  Apple Support is worthless since I can't seem to contact anyone.  Any help would be appreciated.
I am running iOS5 on my iPad 1
When I try to sync my iPad I get the following message on the screen:  "this iPad cannot be used because the required software is not installed.  Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."    Which I have done many many times.

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

Similar Messages

  • Problems since upgrading to Itunes 6.0.1.3

    Ever since upgrading to Itunes 6.0.1.3, songs will not update to my Ipod. Called Tech Support twice on this and they suggested: Uninstalling/reinstalling Itunes (done three times so far); Reformatting the Ipod back to factory default (done twice); disabling anti-virus. NONE of this has worked. Also found out that Apple Tech Support is VERY weak on Itunes support. Songs show in my Library, but will not update to Ipod. Any suggestions?

    Ever since upgrading to Itunes 6.0.1.3, songs will
    not update to my Ipod. Called Tech Support twice on
    this and they suggested: Uninstalling/reinstalling
    Itunes (done three times so far); Reformatting the
    Ipod back to factory default (done twice); disabling
    anti-virus. NONE of this has worked. Also found out
    that Apple Tech Support is VERY weak on Itunes
    support. Songs show in my Library, but will not
    update to Ipod. Any suggestions?
    Found my solution after spending 1 hour/10 min on phone. Tech referred me to article 93716 (removing Itunes, Empty Temp Directory). I still had the same issue (not all songs updating). I checked Windows Explorer and the files that were NOT updating were located in backup folder I had created at some point during the two-week troubleshooting process. When I moved these folders into the Itunes directory, EVERYTHING started working again (creating playlists, burning CD's, moving music to my Ipod).
    I learned that even though Itunes shows everything in your Library broken down by playlist, purchased music, etc.--they could be ANYWHERE on your hard drive. However, to update the Ipod, it appears they need to be in the Itunes directory.
    I'm not sure why all this broke in the first place, but here is a list of the articles that I followed:
    Article #93698, #32222, 93716. I also learned that the Apple Tech Lady, although very nice, could NOT tell me anything about the directory structure of Itunes, where the songs should be, or much about Itunes in general.

  • Since upgrading to itunes 11.1.4.62 my iPad and Ipod will not sync

    Since upgrading to iTunes 11.1.4.62 my iPad and iPod are no longer recognized by iTunes when plugged into my Windows 8.1 PC? I have re-downloaded itunes and re-intalled/repaired the program but still will recognize the two. This has never been an issue before have always sync the two and the only change has been the most recent upgrade of itunes?

    I had to set up an admin user account on my pc  after trying to restore my phone after ios 7 nearly broke my pc. I used the admin account to delete all apple stuff as instructed and installed 11.1.4. Hate the new look and all that was left was some old stuff i had bought on itunes.Anything less than about 2 years old and my extensive vinyl library i had uploaded all gone. i back up every week. i found some music in  the recycle bin and it took hours to restore that but i was still missing loads. I plugged in my 3rd gen touch. All my  sync settings were gone and it would not let me change them, it was all unticked so sync wiped my touch. i tried again but still wouldn't let me select anything and said duplicate names were specified, my options were to  erase the touch, overwrite the library on the pc or cancel. So a disaster. Then I logged in under my usual user id where i had failed to download the new itunes and my old library still existed - shame i cannot back up or sync anymore here either. The only thing i could do was restore my wiped touch as i still had a back up left here. whenever i plug in i get the duplicate names specified message erase or cancel and i can't change the settings which are all unticked here too. I think itunes can see my admin account library and my usual account library and can see they are not the same and this is the duplicate names problem
    i would like to know how i can get my music out of itunes safely on to my computer so i can play it on something other than itunes.
    Unfortunately my iphone is on orange so i am cursed with that too and their latest service issues have destroyed my battery. I can't get a new phone though becuase i won't be able to restore to get my stuff on to new phone becuase of this duplicate names error.
    Apple have really messed things up for me - please can you tell me how to get my music out in a format that will play on other players and i suppose i will just have to write off the £50 credit i have in tunes but i cannot carry on with these disasters and apples indifference

  • Ever since upgrading to iTunes 11.0, I can no longer sync Contacts and Calendar from my iMac (10.7.5) To my iPad2 (6.0.1) via Wi-Fi.  I believe All my settings are correct.  Device is recognized and sync From iPad is possible.

    Ever since upgrading to iTunes 11.0, I can no longer sync Contacts and Calendar from my iMac (10.7.5) To my iPad2 (6.0.1) via Wi-Fi.  I believe All my settings are correct.  Device is recognized and sync From iPad is possible.  Tablet is past warranty, so TechSup won't help.  Any suggestions?

    Thank you Meta, but I could not get the calendar and contact sync with Gmail to work. Apple support already suggested to use Google or a Windows PC. Maybe I should actually reset and try my old Windows PC. Seriously, ... can this be the solution after a Mac OS update for pure Apple users?

  • Itunes store won't display since upgrading to itunes 9 - use iolo antivirus

    Since upgrading to itunes 9 we cannot view the itunes store. I get a blank white background stating "itunes store" in gray across it. I can see itunes column browser but not regular visuals. I noticed when i ran diagnostics, it is accessing the store. I just cannot view as normal viewing. Not sure what the regular view is called.
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    GATEWAY 831GM
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number
    Current user is an administrator.
    The current local date and time is 2009-11-26 17:21:52.
    iTunes is not running in safe mode.
    Video Display Information
    Intel(R) 82915G/GV/910GL Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: ab03b4effd7d7ce89cc5e767eb58a934
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {31F7DC76-FB9B-48AA-9E4A-9B8D8834B8CF}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.46
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Thu Nov 26 08:14:21 2009
    Lease Expires: Fri Nov 27 08:14:21 2009
    DNS Servers: 192.168.1.1
    192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Disabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2009-11-26 17:20:39.

    I'm having the same problem! At first after installing leopard it wouldn't let me access the apple site! Called support they had me make up another user and access it from there and it worked. Also closed all my start up items. Now it won't let me access Itunes store even though I can access the web for everything else! Any clues??

  • Why, since upgrading to iTunes 11, are my devices not being recognised on my MacBook Pro?

    Since upgrading to iTunes 11, my devices (iPhone and iPad) are not syncing or being recognised when connected to power. Now for wifi syncing, I have to disconnect the devices from power before they are available on my MacBook Pro. Any ideas? This is really weird.

    Turning off the Search entire library has helped
    Click on the black arrow to the right of the magnifying glass in searc and Unticking Search Entire Library

  • IPhone 3GS stopped working since upgrading to itunes 10.5

    since upgrading my itunes i get these messages saying that
    A: charging is not supported with this acessory
    B: this acessory is not optimised for this acessory (when trying to use ipod or anything else)
    ive read "how to fix this" but people think that its something wrong with the chords and dirty products.
    that is not my case. ive tried three different apple chargers in all ports and sockets in the house. none of them are dirty, there are no pins out of place, and no water has gotten near anything. this is very annoying and i cant use my phone at all. moreover my warranty is up but apple did this to my phone with all their stupid updates. you think a company of tech people would know how to properly make software but no.
    so can anybody help?
    apple?are you going to do something? or just tell people its their fault like usual?
    also now my phone is dead and wont charge so i cant really do much right now.

    Hi,
    just made a discovery i wanted to share here with everyone who have this problem with their 3GS iPhone.
    Few days ago i'v tried to upgrade my iPhone to a version 5.0, sync it with my comp through iTunes.
    It sucked all my datas in, to back it up, but errorr occurred when the phone was preparing for recovery mode.
    Mobile died, display went black and no iTunes or computer (even other computer) no longer recognised my phone when plugged in. Like if the phone didn't exist.
    I was searching for answers for hours and tried everything people suggested. Bought new charger. Left mobile charging all day. No sign, light, sound... nothing.
    So i took it to an Apple store.
    The assistant took the phone and left, to check it. After 5 minutes brought the same dead iphone back and said mobile is no longer under warranty and to repair it will cost me over 120£ or so. And that there is nothing he can do, but all my data are safe if i have back up on iTunes.(which i had).
    Said he even tried TO CHARGE THE PHONE BY PLUGGING IT TO A HIGHER VOLTAGE!
    But no help. Well that's what he thought!!
    After about a 30 min or so....sitting in the coffee shop, i throw the dead phone on the table, and without any thought just pressed two buttons, as i did thousand times before. The home and power button on the top, held them maybe 5 seconds... and suddenly the phone woken up!!!!! Empty battery sign appeared on a screen, after few seconds gone again.
    I repeated same proccess another 2 times, yes iphone was back!!! 
    At home i plugged it first into a socket to charge, pressed the buttons, battery appeared and after 10 min sign on a display asked to connected mobile to iTunes.
    I did and, then just followed the instrutions appearing on iTunes. After 20-30minutes i had all my datas- photos, videos, calendar, notes, messages and contacts back in my iPhone, and even with some more extra features and improvements.
    Love my phone again.
    So my advice is, when nothing helps,
    1. TAKE YR PHONE TO AN APPLE STORE, cause only they understand really what they can and cannot do safely!
    AND IF THEY TRY :
    2. TO CHARGE THE PHONE BY PLUGGING IT TO A HIGHER VOLTAGE! It my wake yr phone up.
    Be patient and carefull.!
    Good luck!!!

  • Serious issues with AirTunes playback since "upgrading" to iTunes 7.3.2 (6)

    Dear All,
    I'd appreciate your help - I use iTunes a lot, and absolutely love it. Most of the time, I use my stereo for playback, via AirTunes. While the delay in connecting with the stereo has increased significantly over the past eighteen months or so (it used to take about one and a half seconds to connect to the speakers, whereas now, anything below ten seconds can be considered quick), and there seem to be some minor issues (after pausing, you cannot always resume the playback without switching to the MacBook's speakers, and then back to the remote speakters) that never really bothered me.
    Anyhow, since upgrading to iTunes 7.3.2 (6) three days ago, things have gone seriously wrong. I never had any playback issues in iTunes, even over very long periods of continuous use. Now, however, the playback just stops periodically, and sometimes restarts on its own after a second or two. Sometimes, however, it doesn't - and using the remote control to restart the playback doesn't work either.
    I should add that the hardware situation is unchanged, and that I always use my iPod, via my MacBook Pro.
    Thanks already for your help.
    Thomas

    Do you have ReadyBoost enabled on the PC? If so, by way of experiment, try disabling that as per the instructions from the following document:
    Troubleshooting iTunes for Windows Vista video playback performance issues
    ... any help at all with the performance issues?

  • HT4623 Since upgrading my iPhone 4 to ios6 I am unable to access my contacts any longer when addressing email

    Since upgrading my iPhone 4 to ios6 I am unable to automatically access my contacts when addressing emails. Works fine for text.

    Scalesy05 wrote:
    I there a fix for this yet?
    Why would there be a fix?  YOU are having the problem.  I'm not, no one I know is having the problem.  No fix is needed.
    Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new.  Have you been through any, if not all of these troubleshooting steps yet?

  • I am unable to sync my iPad after upgrading to latest operating system.  iTunes can't see my iPad when attached to PC.  Anyone else having this problem?

    I am unable to sync my iPad after upgrading to latest operating system.  iTunes can't see my iPad when attached to PC.  Anyone else having this problem?

    Nicholas...
    You may need to restart the Apple Mobile Device.
    Follow the instructions here >  iOS: Device not recognized in iTunes for Windows

  • Upgraded to itune 9 and 3GS (3.13) can't sync now???!!!

    Please help, I recently upgraded to itune 9 and now my 3GS can't sync. the error msg is "The iphone "XXXX" cannot be syned, a duplicate file name was specified".
    ANy idea whats going on with this???

    I'm having the same problem, but it tells me to Run the iTunes installer and un-install and re-install iTunes.....what can i do?

  • I am unable to sync my iPad with iTunes. I get a message telling me I do not have enough privileges for this operation

    i am unable to sync my ipad 4th generation with iTunes. I get a message saying I do not have enough privileges for this operation

    To be honest I'd be very tempted to ring Applecare and explain that prior to downloading iOS5 your iPod Touch worked perfectly however since downloading Apple's new iOS5 it's "bricked" therefore can they as a matter of decency try to help put things right warranty situation notwithstanding.  Afterall it does appear to be one of Apple's products that has broken your previously working iPod Touch.

  • I am unable to sync my iPad with my new MacBook Air without losing all photos even though both are linked to the same iTunes account

    I am unable to sync my iPad with my new MacBook Air without losing all photos even though both are linked to the same iTunes account

    Transferring photos from your computer has nothing to do with your iTunes account/Apple ID.
    Photos can be transferred from a single computer only. When transferring photos from another, all photos on the iPad that were transferred from a different computer will be erased from the iPad first - even if the photos were transferred from the old or different computer to the new computer being used for syncing.
    When transferring photos from your computer, what is named the iPod Photo Cache is created on your computer for the photos that are transferred and why you see new photos being transferres are optimized before the actual transfer process. The iPod Photo Cache for these photos on the computer the photos were transferred from is not available on your new computer.
    Since all photos on your iPad that were transferred from the old or different computer should remain on that computer, transfer the photos from that computer to your new computer. These photos on your iPad will be erased with the first sync but will be re-transferred along with a new iPod Photo Cache for these photos being created on your new computer.

  • I have been unable to sync my ipad, iPhone or I touch since the iOS update....help!

    I have been unable to sync my ipad, iPhone or itouch since iOS update need help!

    Hi Vanzalone,
    Thanks for using Apple Support Communities.
    Are you using a Mac or PC? And, remember iOS 7.0.4 is currently the latest iOS version. You may need to update iTunes.
    Good luck,
    -Marcus

  • My computer was reimaged and iTunes was deleted, now when I try to sync my ipad it says it is synced with another library?  How do I sync with the newly installed iTunes without losing all of my data on my ipad?

    My computer was reimaged and iTunes was deleted, now when I try to sync my ipad it says it is synced with another library?  How do I sync with the newly installed iTunes without losing all of my data on my ipad?

    Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

Maybe you are looking for

  • In Finder , why i can't go back and forward using the trackpad in Mountain Lion?

    In Finder , why i can't go back and forward using the trackpad in Mountain Lion?

  • PATCH 9.2.0.4 AVAILABLE

    All, Patch 9.2.0.4 is now available for download from metalink. To download, go to http://metalink.oracle.com. Login. Click on Patches in the vertical button bar. Use the simple search function and search for patch ID 3443542. Download and follow the

  • HR - Assign second PERNR to a Central Person id

    Hi, I have an employee holding 2 personnel numbers (PERNR) from 2 different country assignments. The second number is missing link with the Central Person id. PP01 transaction doesn't allow adding that missing relationship into HRP1001 table. Is ther

  • Task Scheduler Security Option - Run if user is logged in or not

    using Windows Server 208 R2 Terminal Server - Running .NET 4.0 programs We are running .NET 4.0 Windows Forms programs using Task Scheduler with the Security Option - Run whether user is logged in or not. When the Task Scheduler starts these jobs the

  • How to size buttons consistently

    Hi Gurus I have a very basic problem, which I nonetheless cannot solve myself.  When I create buttons, I would like them to all be the same size, however I cannot see how to determine the dimensions other than by manually adjusting and then checking