Since upgrading to Mavericks from time to time the focus for the cursor is misplaced when scrolling

Since upgrading to Mavericks, from time to time the focus for scrolling is misplaced. If I click into the list of emails, the mail message in preview scrolls. If I click into the mailboxes column, the list of emails in my inbox scrolls. Have anyone else seen this issue?

Since upgrading to Mavericks, from time to time the focus for scrolling is misplaced. If I click into the list of emails, the mail message in preview scrolls. If I click into the mailboxes column, the list of emails in my inbox scrolls. Have anyone else seen this issue?

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  • Since upgrading to Mavericks from Snow Leopard, I am continuously getting the spinning disk???

    I am so sorry for not including my computer information, I upgraded from Snow Leopard to Mavericks. I have an I-Mac   3.2 GHZ Intel Core 13 processor,  4 GB 1333 MHz DDR3---Now I am constantly getting the spinning disk when I try and do the things I used to do without problems. Is there something that can fix this? I downloaded from the Apple Store App

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
         computer and after the chime press and hold down the OPTION key until the boot manager
         screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
         Reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo).
    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
         Reinstall the 10.9.4 update: OS X Mavericks 10.9.4 Update (Combo).

  • Since upgrading to Mavericks I am finding that I am lucky to get 2 hours (when connected to WiFi) of use from my macbook Pro.

    Since upgrading to Mavericks I am finding that I am lucky to get 2 hours (when connected to WiFi) of use from my Macbook Pro.  I have turned off Bluetooth ( which was not an issue previously), uninstalled Chrome, again not an issue before I upgraded, and have not seen any improvement.
    I was using an older OS system (Snow Leopard) on my 2010 Macbook Pro.  I am wondering now if the upgrade was an unwise move?

    jbuckworth,
    which apps do you run under battery power? Are any of them identified as “apps using significant energy” when you click on the battery icon in the menu bar? If you have a 15-inch or 17-inch model, are your apps using the discrete GPU (which consumes more power than the integrated GPU)?
    How many charge cycles has your battery accumulated?
    How long have you had Mavericks installed? Is Spotlight still reïndexing your boot drive? (It does that whenever your OS is upgraded, because so many files change in an OS upgrade.)

  • I am trying to upgrade to Mavericks from 10.6.8 on iMac, but the download is stuck on "waiting"

    I am trying to upgrade to Mavericks from 10.6.8 on iMac, but the download is stuck on "waiting"

    How fast is your download speed? If it's less than 10Mbps, it's going to take hours.
    Make sure your Mac can run Mavericks >  OS X Mavericks: System Requirements

  • Since upgrading to Mavericks, Mail is extremely slow to load preview pane or show email when mailbox is double-clicked. Is this a known issue?

    Since upgrading to Mavericks, Mail is extremely slow to load the preview pane or show email when mailbox is double-clicked. Is this a known issue? Or is there a solution to this issue?

    Hi AngieLynch,
    Thanks for visiting Apple Support Communities.
    It sounds like you're seeing some unexpected behavior in Mail.
    Before troubleshooting on your computer, I'd strongly recommend backing up your data to an external hard drive with Time Machine, if you haven't already. This article can help with setting up Time Machine:
    Mac Basics: Time Machine backs up your Mac
    http://support.apple.com/kb/ht1427
    Next, try creating a new user account on your computer. You can add your email account to Mail in the new user account. If Mail is more responsive in the new user account, then Mavericks is working fine and the behavior is caused by conflicts in your own Mail or user account. 
    These articles walk you through creating a new user and setting up Mail:
    OS X Mountain Lion: Create a new user account (applies to Mavericks, too.)
    http://support.apple.com/kb/PH11468
    Configuring Mail for your email account
    http://support.apple.com/kb/HT1277
    Best,
    Jeremy

  • Since upgrading to Maverick my macbook pro randomly shuts down all the time, no idea why...

    Since I upgraded to Maverick, my Macbook Pro shuts down quite often without warning. No idea why.

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
         computer and after the chime press and hold down the OPTION key until the boot manager
         screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
         Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

  • CAN ANYBODY HELP WITH BOOTCAMP ON MAVERICKS? SINCE UPGRADING TO MAVERICKS BOOTCAMP DOESNT WORK WITH MY WIN7 DISC THE PARTITION STOPS HALF WAY THROUGH THEN CRASHES MY MAC PRO

    SINCE INSTALLING MAVERICKS I HAVE NOT BEEN ABLE TO INSTALL WINDOWS 7 ON MY START UP DISC.... WHEN I GO TO INSTALL AND PARTITION THE DISC IT LOADS TO ABOUT A QUARTER OF THE WAY THEN MY MAC PRO CRASHES

    Hey, I had windows 7 installed on my mac pro which is a 2013 model with the partition set at 80 and it worked fine then when i upgraded to mavericks with the free download and tried to access bootcamp windows 7 was gone so when i tried to upload it again thats when the trouble began, i have tried about ten times and even made a copy of windows and tried that but when i do my partition it loads to about a quarter of the way and crashes my hole computer were i have to press and hold the power button

  • Considering upgrading to Mavericks (from OS 10.8); have most of the bugs been worked out?

    I'm considering upgrading to Mavericks soon (like, maybe today). The reason I haven't done it before now is because I wanted to wait for most  (if not all) of the bugs to be worked out of it. For those who have Mavericks or have just recently upgraded, how is it working out?
    Also…this might be a stupid question.. but will I need to backup all my stuff before I upgrade (like…will upgrading cause me to lose anything)? Or will it all be fine?

    If you don't have a backup of your hard drive you will lose your data at some time.  There are only two types of hard drives: those that have crashed and those that will.  All it takes is a power surge or other type of interruption to damage the drive or corrupt the data. 
    I would not even do a minor update of the system without assuring my backup is current.
    The easiest backup strategy to implement is an external HD and Time Machine.
    OT

  • Proxy Issues since upgrading to Mavericks

    I use my Mac Mini (Model 5,1 Core i5, 2.3GHz) at work and run windows using VMWare. Since upgrading to Mavericks I cannot get OSX to connect to the proxy server. I am using the same settings as I used in Mountain Lion, which worked fine. I do not have any problems with Windows connecting.
    I can see the internal network, access files and printers, but cannot get through the proxy server to the internet. Oddly enough Dropbox on the Mac works fine through the proxy server so I have to think its a problem in Mavericks.
    I have tried changing settings including manually entering proxy info for all protocols under network settings.
    Unfortunately the IT guys only support Windows (which is working) so I am on my own on the Mac side.
    Anyone else having a problem or have a solution (besides waiting for an update)?

    One of the users just upgraded and is having this issue as well. I told him to use Firefox as that browser has no problems. This is a workaround at best as the Apple Store is still inaccessable. I believe the problem lies with Safari's implementation of SSL as normal http:// sites load, albeit very slowly. Any sites that use https:// are unavailable.

  • Can't access Time Machine files since upgrading to Mavericks

    I have searched the community and found that people have experienced issues backing up to Time Machine since upgrading to Mavericks, but my problem appears slightly different from the ones I've found.  I can see that my Time Machine is actually backing up since the upgrade as it was before the upgrade.  The issue I'm having is that I can't access the backed-up files in any way. 
    When I try to open time machine it launches the "space view" with all of the historical tabs lined up for me to scroll through, but imediately closes that window and gives the error message: "Can't connect to a current Time Machine backup disc".  It's so weird, because it says that there have been backups completed since the upgrade (most recently this morning).  If it wasn't writing to the disc, it would have showed me an error of some sort.
    What I am, specifically, trying to accomplish is that I need to restore some iTunes playlists that I somehow managed to delete this past weekend.  I figured that I would easily be able to access the library file that contains the playlists from Saturday morning, when I KNOW that playlist was still there, and just restore it.  Now that I am seeing that I can't access any of my time machine files, I'm realizing that I have an even bigger problem, and that all of my files are, essentially, going without backup at this time (assuming I can't access the files that have already been backing up).
    If anyone has some insight as to how I can fix this problem, I would greatly appreciate it.

    Hi John, (The above was for your attention) I'm 72 and must've hit the wrong button!!!
    I followed your instructions to the letter, but sadly, no success...all my backups are showing on the TM external HD, but I cannot access them after instsalling 'Mavericks'
    I spent the entire day on and off the phone with Applecare (they are very nice, and I'm sure they know most of the stuff needed; but not this problem. They are phoning back tomorrow as the senior chap was not available.
    I love my apple products, and like you, have been using their gear for well over 25 years...not studying the things, but using them all the way through.
    My present Mac,  a 24" iMac is nearly 7 years old, bought on December 11th 2007, and this is the first time I have had a significant problem, and never a virus..got bless em!. I bet there are not many Windows users around who can say the same!
    However, if I cannot access my backups, I'm a bit lost, as all my accumulated stuff is there!
    I guess the worst case scenario is that I revert to OS X 10.7.5, and wait 'til the bugs are ironed out in Mavericks....Ho Hum
    Message was edited by: briinoz

  • Cannot Access Disks on Time Capsule Since Upgrading to Mavericks

    Hey folks...
    So I've had this set up for several years, and it's worked out well. I have a time capsule with an external (self-powered) harddrive connected to it via USB. I usually access it via ethernet as the connection is more speedy than wifi, and my laptop generally remains stationary. For what it's worth, I'm using a Macbook Pro (mid-2010), with the original time capsule (500gb) as well as a connected Western Digital (1tb) external harddrive.
    Since upgrading to Mavericks, however, I have not been able to consistently access the remote disks, either by wifi or ethernet connection.  The time capsule shows up under my "shared" section of the finder window, but the drives (which are usually visible and accessible from within the time capsule) are not there. Strange enough, when I go into my Airport Utility for Time Capsule preferences, the disks are visible under the "disks" section.
    The time capsules' firmware is up to date, as well as the laptop's. I have tried reseting the time capsule as well as my computer in addition to simply unplugging/plugging it back in. I was able to access the disks on a fluke once in the last few days, but after moving the computer away from it's standard spot, the disks are once again no longer accessible.
    I had Server 2.0 but am unable to use it since upgrading the OS and haven't purchased Server 3.0. Any suggestions for solutions? Could residule configurations having to do with the Server functionality be affecting it? I'm guessing it is something to do with Mavericks.  Thanks for any help or feedback.
    Mitchel

    I don't have a guaranteed solution to your problem, just some suggestions:
    1) Try powering down the Time Capsule for at least 15 minutes, then plug it in again and see if it works better.
    2) If you suspect that heat might be a problem, try raising the Time Capsule to give better air flow below it.  I have mine on an inverted plastic-coated-wire basket of the type used to organize kitchen drawers.
    3) If AirPort Utility can "see" the Time Capsule, you should be able to use the "archive" function (in the Disks panel, Disks tab) to write the disk's contents to a drive connected to the Time Capsule's USB port.
    4) In the worst case, you should be able to access the files on the Time Capsule's disk by opening up the Time Capsule, removing the disk drive, mounting the drive in an external enclosure, and attaching the enclosure to your Mac.

  • CC 7.1: Ridiculous render times since upgrading to mavericks

    This is my first time editing a project in Premiere Pro CC7.1 since upgrading to Mavericks. Playback was running very glitchy while trying to play a very simple composition imported from AE. Just a basic motion graphic, nothing too heavy. My computer froze and reset 2 times while trying to play it before rendering, so I am now rendering the sequence to see if this will solve the issue and it's rendering 1 frame every 15-20 seconds.
    In the past this same operation would have taken 10-15 seconds total to render.
    I'm using a brand new MacBook Pro Retina 15" 2.7GHz with 16GB of RAM.
    Has anyone else had this issue and/or any suggestions on how to fix it?
    Thanks in advance!!

    I have been seeing this and a wide variety of similar problems - the Adobe-Mac community appears to be exploding on the issue of CC and Macs/Mavericks esp. in the last few weeks. A ton of problems people are having after a recent update of Adobe CC program or programs. I see blame being tossed everywhere, and this doesn't look like it's going to die down and go away by itself.
    Just my .02, but...
    Every major OS upgrade is going to throw off problems with 3rd party (and even 1st party) software as developers identify and squash bugs and incompatibilities - this can take months to work itself out. And is a predicable outcome from having multiple programmers working independently on anything that works together.
    Rolling back an OS is often not a viable option. Rolling back a software update is usually easier. Messing about with lots of moving parts can easily compound a problem. So can skipping a step in a complicated set of instructions or following the wrong set of instructions.
    A recommendation based on my personal opinion & 20+ years of experience: Don't try to roll back Mavericks, but do roll back to the previous version of CC (before 7.1). If you use Time Machine (and it ran after the Mavericks upgrade and before the CC 7.1 update), this should be pretty easy to do.
    Take the time to first make a complete & manual backup of your system to an external drive (if you've got the money, a clone of your hard drive, otherwise an image of your hard drive on something other than your internal hard drive), and a separate live backup of your personal files on an external drive. Just in case...
    If you don't/didn't use Time Capsule or the above didn't solve the problem, then you might need to consider one of two options:
    Uninstall CC completely, and install CC 'one version' prior to the one that gave you problems. So if you're using Pr 7.1, go back to 7.0. Here's instructions on how to completely remove CC: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and here's instructions for how to get an older version of a CC program: http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html or http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Macintosh
    Rollback the OS to Mountain Lion, but recognize this isn't a trivial exercise and may result in compounding problems, esp. if you ignore a first step of taking a complete backup and/or don't follow the instructions to the letter. Here's a tutorial: https://discussions.apple.com/docs/DOC-6162
    Here's a related thread (one of many) with useful info: http://forums.adobe.com/message/5983648#5983648
    Like brain surgery (which I've had!), results can vary from one system to another, and you need to own treating every computer as a unique entity. It's hard to exactly replicate a problem even with identical hardware and software/OS. That's another way of saying that all of this is not an iron-clad fix for your problems (my disclaimer) - use at your own risk.
    And when you're out of the heat of the moment, please take this opportunity to learn the lesson of backup (that 97% of computer users haven't), and recognize that Time Machine is so very worthwhile to have in your wheelhouse.
    Those of us in production environments (or not) can certainly choose to play the blame game, but imo these problems are a result of all our choices:
    Apple for not allowing more extensive beta testing
    Adobe for not taking full advantage of said beta testing
    Power/production users for upgrading anything in a production environment before a) enough time has gone by that show-stopper problems are both identified and resolved and/or b) deploying on a non-production machine and fully testing before trying it out on a production machine.
    Being in a production environment to me equates to balancing a need for current software/features against having a stable working environment. I generally put more emphasis on the latter. This is another lesson to learn once you're beyond the heat of the moment and to then keep in your wheelhouse.
    And please Adobe:
    Own the problem (even if you don't publicly admit it here or anywhere else - I'm personally fine with that)
    Don't point fingers, it stirs a pot not worth stirring
    Figure out the problem and fix it! It's gonna take time, so please get started if you haven't already.
    Giving us progress updates would be nice, but if that's too hard or reputationally risky, skip that but keep working on fixing the problem. Please?

  • Since upgrading to Mavericks, I can't run Mail and Safari at the same time.

    Since upgrading to Mavericks, I can't run Mail and Safari at the same time.
    Either Mail will crash or the iMac will run so slowly as to be unusable. With both running, the HDD spins constantly at a high rate of speed.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • Since upgrading to Mavericks my mail will only allow me to choose one recipient at a time unlike previous OSX which would allow me to choose multiple recipients at once.

    Since upgrading to Mavericks my mail will only allow me to choose one recipient at a time unlike previous OSX which would allow me to choose multiple recipients at once.

    Open a message-editing window and select
    View ▹ Customize Toolbar...
    from the menu bar. From the sheet that opens, drag the button labeled Address upward (not downward) into the toolbar if it's not already there, then click Done.
    Click the button to see a list of your contacts. You can make multiple selections.

  • Since upgrading to Mavericks, my Time Machine is stuck on "Preparing Backup".

    Since upgrading to Mavericks, every time I attempt to run a Time Machine backup, I can only get it to go as far as "Preparing Backup".  I've left it like that for hours just to see if it's slow.  I've also stopped and restarted Time Machine multiple times to no avail....it just gets stuck at that point.  Please help.

    Since upgrading to Mavericks, every time I attempt to run a Time Machine backup, I can only get it to go as far as "Preparing Backup".  I've left it like that for hours just to see if it's slow.  I've also stopped and restarted Time Machine multiple times to no avail....it just gets stuck at that point.  Please help.

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