Six Sigma & SPC

Given the recent article from SAP regarding the creation of DMAIC projects through cProjects & Visual Composer has there been any consideration of the process analysis tools that BO currently offers. In particular the ability to produce control charts and the automation of alerts for processes out of control.

Check out:
http://en.wikipedia.org/wiki/Six_Sigma
Below is ripped from the OWB 11.1 user guide:
With respect to data profiling, the number of defects and anomalies discovered are
shown as Six Sigma metrics. For example, if data profiling finds that a table has a row
relationship with a second table, the number of records in the first table that do not
adhere to this row-relationship can be described using the Six Sigma metric.
Six Sigma metrics are calculated for the following measures in the Data Profile Editor:
Aggregation
Data Types
Data Types
Data Types
Patterns
Domains
Referential
Unique Key
Data Rule
Data auditors also can produce six sigma for continual monitoring.
Cheers
David

Similar Messages

5s,tpm,six sigm aprocess in sap

how to do 5s ,tpm like tagging and six sigma like DOE
CAN WE DO IN SAP
i hav etkaen some intiative to mould these things to sap
but waitinf for some other experience or else i npost my one

hi
1/ tpm,six sigma,5s are all methodology or tools that is used in shop floor or else where to improve sysytem perfomance like
1/ six sima to reduce regection 3.4 per ppm
2/5s,tpm,are tools to improve oee,pm effectiveness,smed
i see many times this question and i came across this question during my implenmentation
fiest we will take
1/ 5s means you have to clean,systematic arrangement,sorting
in sap
1/ you can use the actvity report for all these s
2/ you acn also define variuos characterstic and do the observation by measuement document and on the basis of that you can do tagging of tpm
3/ spic and span and cleaning you can do through maintenace item in sap
4/ in tpm we do observe the effectiveness of pm plan
that in sap we can see the planned preventive maintenace schedule vers actula done so we can check the effectiveness of pm plan
5/oee we can claculte from plant maintenac prespectiv elike using mttr,mtbf,and brekdown analycys
there are other things whic i ahve don ein my current implementation to comply with six sigma nad tpm,5s
here its too long to desribe
the bottom line is this tpm,six sigma practices in company can be do with saps various tools without much devlopment
thats what i have done i ahve seen the result in last 4 month
thanks

SAP competency with Six Sigma certification

HI folks,
I am working as an SAP functional consultant in an MNC in Bangalore.
As a part of the company training i have done white belt certification.
Now , iam interested to take this Green Belt training .
my question is this certification will help me in the future for career prospects considering the fact that I am in SAP cometency..
please advise.
thanx in advance,
Sourav Bhaumik

what i want to say
like sap ,six sigma methodology
in six sigma your failure level should be on six sigma level
means PPM per3.4
mapping ins ap
you have to design the process
so that you can getth resule at six sigma level
in my previous reply i indicate the sap palnt maintenance as example
you want more please revert back
manoj

Can we use six sigma with sap

can we use six sigma with sap

what i want to say
like sap ,six sigma methodology
in six sigma your failure level should be on six sigma level
means PPM per3.4
mapping ins ap
you have to design the process
so that you can getth resule at six sigma level
in my previous reply i indicate the sap palnt maintenance as example
you want more please revert back
manoj

Six sigma

Hi experts,
What is six singma analysis mentioned in xMII training books? Is it SPC Chart?
Under quality action block there are SPC/SQC Chart and SPC/SQC analysis, what's the difference between them?
Thanks,
Tony.

Hi Hu,
In general view the SPC/SQC Analysis means to check the violation of Process or a Product is violated from the quality measures.
In this scenario we can define Upper and lower control limits. If the values go beyond these limits then it is said to be violated the rules.So that user can analyze the process or product easily.
The basic thing is to achive the zero defects, so we can do this by using SAP MII SPC/SQC Analysis Action Block.
SPC/SQC Chart Action block intended to generate charts in the form of images and also for the reports on a static html page.
Hope this will help you.
Regards,
Suresh

List of SPC calculations

Can anyone give me a list (formulas) of how MII auto-calculates center lines and control limits for the charts offered in iSPC?
Our six sigma person is asking how these values are calculated, if auto-calculation is enabled. Different styles of calculating control limits for a single chart exist in the SPC literature.
For example, I would assume Xbar charts are broken down like so:
UCL: x bar center line + A2 * R chart center line
CL: grand average of sampled subgroups
LCL: x bar chart center line - A2 * R chart center line
But you know what they say about assuming. I looked for these formulas in MII help but couldn't find anything.
Thanks

Hi thanks for your help. I have updated my business card with e mail ID, if you could send that document along.
Thanks,
Justin

SAP QM mdule support to SQC

Dear all,
I would like to know capability of SAP QM module for statistical quality control tools.Will it support six sigma tools?
By the way I m newbie in SAP.
Regards
Parag Kulkarni
Haridwar

Hi,
The term statistical quality control (SQC) is often used interchangeably with statistical process control (SPC). SPC is the application of statistical techniques to control a process. SAP ERP supports Six Sigma approaches for analyzing measured values and non-conformance data, e.g., various quality control charts, Western Electric rules, capability indicators (cp, cpk), Pareto analysis, trend analysis, and exception analysis. It provides an interface (QM-STI) to external tools for statistical analysis, for example, if you need verification of a distribution or significance tests.
In addition, SAP xApp for Manufacturing Integration and Intelligence (SAP xMII) can be used as a front-end to visualize quality data from SAP ERP and execute statistical process control.
Please go through the below links for more details.
http://www50.sap.com/businessmaps/74698D3F3E544F6B97D0CA25E32432BD.htm#3768126C9C5044899CE113DEA2E316FA
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/103df1d7-3bd3-2a10-50a0-8b6dc382c362?QuickLink=index&overridelayout=true
Regards
Hari

Having some problems with links

OK, I've used this way of doing this for a while, but recently I started having trouble with getting this to work.
I have a site with a link to the organization's current newsletter. I have a "previous page" link so that you can go back to the page you came from in the main site. The newsletter opens up in it's own blank page. This link no longer works and I have no idea why.
This is the code that is supposed to make this link work: <a href="javascript:history.go(-1);">Previous Page</a>
The second part of the problem involves the left sidebar links which are named achor links for within the newsletter page. In the newsletter there are usually Program Recap articles which usually include a link to a separate page of event photos. The page has the same sidebar links to the named anchors. I used to be able to have these go back to the newsletter page to that named anchor. But now I can't seem to make them work.
What I've done in the past is to link back to the newsletter and at the end of this link to the page add the named anchor link like this:
1112Visions_Iss1.html/#prezmessage
Sometimes this works and sometimes not. The problems don't end there. Some of these links render the newsletter page with the photos some of the links go to a page that doesn't show the links. At this point I have re-done all of the links, I have rebooted both Dreamweaver and Firefox and it just keeps doing the same thing. I'm just baffled by this.
I'll post the code for both pages in the hopes that someone can tell me what is not right and how to make this work.
Here is the code for the newsletter's main page:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<title>NEOHFMA Visions Newsletter - 2010-2011 Issue 3</title>
<style type="text/css">

</style></head>
<body class="thrColFixHdr">
<div id="container">
<div id="header">

<table width="870" border="0" cellspacing="2" cellpadding="0">
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 <td width="670" rowspan="3" align="left" valign="top"><h1 class="sidbar1_links"><a name="top" id="top"></a>Northeast Ohio Chapter HFMA 
 Visions</h1></td>
 <td width="194" height="15"> </td>
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 <tr>
 <td align="right">2011 - 2012 Issue 1</td>
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 <td height="34" align="right" valign="top" class="date">July 30, 2011</td>
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</div>
<div id="sidebar1">
<h3>In this Issue:</h3>
 <table width="150" border="0" align="left" cellpadding="5" cellspacing="0" class="sidbar1_links">
 <tr>
 <td align="left" valign="top"><a href="#prezmessage" target="_self">[President's Message]</a></td>
 </tr>
 <tr>
 <td align="left" valign="top"><a href="#spotlight" target="_self">[New Members Spotlight]</a></td>
 </tr>
 <tr>
 <td><a href="#newmembers" target="_self">[New Members]</a></td>
 </tr>
 <tr>
 <td><a href="#welcomeback" target="_self">[Welcome Back]</a></td>
 </tr>
 <tr>
 <td><a href="#certification" target="_self">[HFMA Certification]</a></td>
 </tr>
 <tr>
 <td><a href="#recaps" target="_self">[Program Recaps]</a></td>
 </tr>
 <tr>
 <td><a href="#savethedate" target="_self">[Save the Date]</a></td>
 </tr>
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 <td><a href="#kudos" target="_self">[Kudos]</a></td>
 </tr>
 <tr>
 <td><a href="#edarticles" target="_self">[Educational Articles]</a></td>
 </tr>
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 <td><a href="#sponsorscorner" target="_self">[Sponsor's Corner]</a></td>
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 <td><a href="#membershipdirectory" target="_self">HFMA's Online Membership Directory</a></td>
 </tr>
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 <td><a href="#puzzle" target="_self">[Puzzle]</a></td>
 </tr>
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 <td><a href="../newsletter_archive.html" target="_self">[Newsletter Archive]</a></td>
 </tr>
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 <td> </td>
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 </table>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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<div id="sidebar2">
 <h3><a href="javascript:history.go(-1);">Previous Page</a></h3>
 <h3>Our Corporate Sponsors</h3>
 We gratefully acknowledge the commitment of our Corporate Sponsors who assist in the funding of the Chapter's programs and activities
 President's Club 
 FirstCredit International 
 Healthcare Resolutons Svcs 
 Human Arc Corp. 
 
 Platinum Club 
 Alta Partners LLC 
 Fenner Corp 
 Joseph R Harrison Co., LPA 
 JP Recovery Services 
 Plant & Moran 
 RSM McGladrey 
 
 Gold Club 
 CBE Group 
 KPMG, LLP 
 
 Silver Club 
 The ROI Companies
 Bronze Club 
 BKD 
 Bruner Cox, LLP 
 Calfee, Halter & Griswold LLP 
 Head Mercantile 
 MediQuant, Inc. 
 Quadax, Inc. 
 UCB, Inc. 
 Wise Management Services Inc.
 <hr />
 2010-2011 
 HFMA Northeast Ohio 
 Chapter Officers
 President 
 Susan R. Flaherty, CPA
 President-Elect 
 Diane Lilko, CPA
 Vice President 
 Lisa Hilling
 Chapter Secretary/Treasurer 
 Geoffrey A. Himes, FHFMA, MBA 
 Chairman 
 Michael J. Manfull
 Chapter Coordinator 
 Kathleen A. Much
 Board of Directors 
 Charles R. Alderson 
 Carl S. Ebner, CPA 
 Stanley Kasmarcak, CPA 
 Holly M. Pelaia 
 Adam Schweikert 
 Suzanne M. Tschetter, CPA
 
 Visit HFMA National at: 
 <a href="http://www.hfma.org" target="_blank">www.hfma.org</a>
 Visit HFMA Northeast Ohio at: 
 <a href="http://www.neohfma.org" target="_blank">www.neohfma.org</a>
 <hr />
 2011 GHALI Sponsors
 Booth Sponsors: 
 Human Arc 
 JP Recovery Services, Inc. Joseph R. Harrison Co., LPA First Credit Inc. (FCI)/RevCare Meridian Leasing Corporation McGladrey 
 Sakal / CAI 
 The ROI Companies
 Golf Hole Sponsors: 
 Human Arc 
 First Credit Inc. (FCI)/RevCare 
 McGladrey 
 National Enterprise 
 The ROI Companies
 Other Categories: 
 Wine Tasting: 
 JP Recovery Services, Inc. 
 Wednesday Breakfast: 
 National Enterprise 
 Wednesday Lunch: 
Joseph R. Harrison Co., LPA 
 Thursday Breakfast: 
 Quadax, Inc. 
 Thursday Keynote Speaker: 
 Bruner-Cox LLP 
 Thursday Keynote Speaker: 
 BKD, LLP 
 Thursday Lunch: 
 Human Arc 
 
 
 
 
 
 
 
 
 
 
 
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<a href="#top" target="_self">Back to Top</a><a href="#top" target="_self"> 
</a>


</div>
<div id="mainContent">
 <h2> <a name="prezmessage" id="prezmessage"></a>President’s Message</h2>
 <img src="../images/Susan-Flaherty-photo.jpg" alt="Susan Flaherty" width="145" height="159" class="fltlft" />Dear Fellow HFMA Members,
 Welcome to the 2011-2012 HFMA fiscal year. Thank you for your continued membership and support of HFMA. I look forward to working with the members, the board of directors, and officers during the upcoming year to continue the success of the Northeast Ohio Chapter. 
 Speaking of success – I attended the HFMA Annual National Institute in June 2011 and was proud to be from the Northeast Ohio Chapter. Our Chapter won three awards – Gold Award for Membership Growth and Retention, Hottum Award for Education Performance Improvement, and a Yerger Special <img src="../images/Manfull_ANI_DSC_0027.jpg" width="200" height="200" align="top" class="fltrt" />Recognition Award for the February 2011 Patient Financial Services Program. In addition, the Northeast Ohio Chapter had two of the three winners of the National HFMA Future Financial Leaders Award. The award recognizes those future leaders who provide innovative and exemplary performance resulting in organizational performance improvement. Congratulations to Jill Barber and Kelly Linson from Southwest Community Health System for receiving this award. Finally, as many of you know, National HFMA has performance targets relating to education, membership, certification, financial strength, and other matters for all chapters. Our Chapter achieved 100% during this last fiscal year in meeting these targets. While it is important to celebrate our past successes, I and the other chapter leaders realize that we are taking on a big responsibility to maintain this level of excellence. We will need the continued support and participation of the membership to ensure we continue to achieve this level of success.
 As part of planning for the upcoming year, the Chapter officers had the opportunity to meet the National HFMA Chair, Gregory M. Adams, FHFMA. His theme for the fiscal year is “Believe to Achieve.” Following is an excerpt of his comments and explanation of the theme. In health care today, it sometimes seems like we are being asked to do the impossible. The industry is preparing for an influx of millions of newly insured patients in a reform environment where payments are shrinking and expectations around quality are growing. "Believe to Achieve" encompasses the keys to success in this new environment. It reflects the need to believe in your organization's mission and in others who share your dedication to achieving that mission. It means believing in yourself and in your ability to step out of your comfort zone into the new roles and responsibilities required to succeed in the reform era. Last but not least, it means believing in the possibility of a better future. In health care, there have always been naysayers who believe that the problems of the day are just too difficult to overcome. Their voices have been particularly loud, of late. But you can choose to believe that a better future is within reach, and to dedicate your professional life to making that happen. You can only achieve what you believe. 
 Finally, I want to thank all of you who volunteered your time to Chapter activities over the past year. The fact that you chose to devote part of your time to HFMA indicates the value you perceive in your membership. The strength of any chapter lies in its volunteers. I hope you are able to attend the annual volunteer appreciation outing on August 31, 2011 to celebrate the successes of our Chapter, hear presentations on relevant industry topics, and enjoy a networking round of golf or visit to the spa. We are always looking for members to get involved and continue the long tradition of volunteer service that has been a hallmark of our Chapter for many years. Please don't hesitate to contact me, one of the other Chapter officers or directors, or a committee chair if you are interested in volunteering. 
I look forward to a great year and hope to see you at an upcoming HFMA event.
Sincerely,
Susan Flaherty 
President 
Northeast Ohio Chapter of HFMA 
<hr />
 <h2><a name="spotlight" id="spotlight"></a>New Members Spotlight - Welcome to NEOHFMA!
 </h2>
 A closer look at some of the newest members to the Northeast Ohio Chapter of HFMA. 
 
 Joe Farago 
 Human Arc 
 
 <blockquote>
 Getting to Know You Questions: 
 What do you like most about working in healthcare? 
 I enjoy the opportunities that the ever-changing world of healthcare provides. Finding and implementing unique solutions for providers is rewarding. 
Where did you go to college? 
Mount Union
What activities do you enjoy outside of work? 
Sports. Coaching. Landscaping. Construction.
What is your favorite restaurant in Northeast Ohio? 
Blue Pointe
 Where did you grow up? 
 Wellington, OH
</blockquote>
 Pam Dunlap 
 Apple Growth Partners 
 
 <blockquote>
 Getting to Know You Questions: 
 What is the biggest challenge you face in your position? 
 The biggest challenge in my profession is the sheer volume of changes in regulations, advising my clients on the interpretation of those impacts and advising on cost effective ways of product delivery.
 What activities do you enjoy outside of work? 
 I am the Treasurer of a Toastmasters Club which helps educate and empower people to overcome their fears of public speaking. I am also actively involved in my church and in fundraising committees in my local community.
Favorite Sport or Sports Team? 
Soccer, basketball, competitive cheerleading and track; I love to watch and support whatever sport my kids are competing in.
Team Edward or Team Jacob? 
Team Edward because the life size cutout of Jacob in my teenage daughter’s room often catches me off guard like there is a stranger in the house!
 What was the last book you read? 
 Talent is Never Enough by John Maxwell and Outliers by Malcolm Gladwell.
</blockquote>
 Lora Holman 
 MASH, Inc. (The Medical Advocacy Services for Healthcare, Inc.) 
 <blockquote>
 Getting to Know You Questions: 
 Why did you decide to get involved in HFMA? 
 The MASH Program (Medical Advocacy Services for Healthcare, Inc.) has been in business for 23 years and we’ve always been big supporters of HFMA throughout the U.S.
Favorite Sport or Sports Team? 
The Brownies and the Green Bay Packers
Tell us the most intriguing thing about yourself? 
I really want to be a drummer in a rock band.
Where is your favorite vacation spot? 
Kelley’s Island
What was your first job? 
Horse trail guide at Rocky River Stables.
</blockquote>
 Pete Halloran 
 University Hospitals 
 <blockquote>
 Getting to Know You Questions: 
 What do you like most about working in healthcare? 
 There will always be challenges and opportunities to learn something new. 
Where did you go to college? 
University of Dayton-Undergrad, Cleveland State University-MBA
What is your favorite vacation spot? 
Hilton Head
 Where did you grow up? 
 Cleveland Heights
What was your first job? 
Healthcare Consulting at Ernst & Young LLP
</blockquote>
 <hr />
 <h2><a name="newmembers" id="newmembers"></a>New Members - Welcome to NEOHFMA!</h2>
 Please welcome our newest members to the Northeast Ohio Chapter of HFMA. Look for them at our next meeting and welcome them to our organization.
 <table width="439" border="0" cellpadding="2" cellspacing="0">
 <tr>
 <td width="213" align="left" valign="top" nowrap="nowrap">Flora L. Skiba 
MetroHealth Systems </td>
 <td width="205" align="left" valign="top" nowrap="nowrap">Stacie Warner 
Summa Health Network </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Edward Hills 
MetroHealth Systems </td>
 <td align="left" valign="top" nowrap="nowrap">Lora Holman 
MASH, Inc. </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Peter T Halloran 
University Hospitals of Cleveland </td>
 <td align="left" valign="top" nowrap="nowrap">Hillard C Meade 
Aberdeen Consulting Group </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Pamela Dunlap</td>
 <td align="left" valign="top" nowrap="nowrap">Dreena L Wobrak 
University Hospitals </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">William Adams</td>
 <td align="left" valign="top" nowrap="nowrap">Joe Farago 
Human Arc </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Kathy Sindledecker 
Humility of Mary Health Partners </td>
 <td align="left" valign="top" nowrap="nowrap">James E Favazzo, Jr. 
Fidelity National Collections </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Jennifer M Matota 
KeyBank </td>
 <td align="left" valign="top" nowrap="nowrap">Tracey Sapp-Jones 
Key Bank </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Alexander C. Pratt 
PTS Physicians, LLC </td>
 <td align="left" valign="top" nowrap="nowrap">Kristen Miday 
Aultman Health Foundation </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Bruce Giambattista 
 The Hope Center for Cancer Care </td>
 <td align="left" valign="top" nowrap="nowrap">Kathy Segatta 
 Hospice of Medina County </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Christina McCrossin 
 NPCS </td>
 <td align="left" valign="top" nowrap="nowrap">Ann Marie Riley 
 AlterCare of OH </td>
 </tr>
 <tr>
 <td align="left" valign="top" nowrap="nowrap">Angela L Capretto 
 Cleveland Clinic Health Systems</td>
 <td align="left" valign="top" nowrap="nowrap">Cully L. Chapman 
 Community Health Systems </td>
 </tr>
 <tr>
 <td colspan="2" align="left" valign="top"><a href="#top" target="_self">Back to Top </a></td>
 </tr>
 </table>
 <hr />
 <h2><a name="welcomeback" id="welcomeback"></a>Welcome Back!
 </h2>
 HFMA Members that have reinstated their Membership
 <table width="456" border="0" cellspacing="0" cellpadding="2">
 <tr>
 <td width="235" align="left" valign="top">Joseph E. Varga 
MetroHealth Medical Center </td>
 <td width="213" align="left" valign="top">Jason A. Kopczak 
MetroHealth System </td>
 </tr>
 <tr>
 <td align="left" valign="top">James J. Feldkircher, Jr. 
University Hospitals Health System </td>
 <td align="left" valign="top">Karen A Benjamin 
Ohio Permanente Medical Group </td>
 </tr>
 <tr>
 <td align="left" valign="top">Dan Tadiello 
University Hospitals Case Medical Center </td>
 <td align="left" valign="top">Matthew Kemmann 
University Hospitals of Cleveland </td>
 </tr>
 <tr>
 <td align="left" valign="top">Jeffrey Ravas 
Cleveland Clinic </td>
 <td align="left" valign="top">Jason P. Gerdes 
Phillips Medical Capital </td>
 </tr>
 <tr>
 <td align="left" valign="top">Lisa Scalet-Longworth 
Cleveland Clinic Foundation</td>
 <td align="left" valign="top">Christopher M. Clinton 
 Cleveland Clinic</td>
 </tr>
 </table>
 <hr />
 <h2><a name="certification" id="certification"></a>CHFP Assistance Program</h2>
The North East Ohio Chapter (NEOC) of the Healthcare Financial Management Association (HFMA) continues to encourage members to pursue and achieve certification as a Certified Healthcare Financial Professional (CHFP). 
Many members who successfully pass the exam are eligible for reimbursement from their employers for some portion of the examination fee and/or on-line study material fee. To encourage and assist those members for whom employer reimbursement is not available, the Chapter offers a limited financial award program through the Chair of the Certification Committee. 
 
Current CHFP Award Program 
Effective June 1, 2011, the NEO HFMA Chapter Board has approved annual funding for a maximum of 5 awards of $200.00 each for successful completion of the CHFP exam. NEO HFMA members who have successfully completed the CHFP exam on or after June 1, 2011 and who will NOT be reimbursed by their employer for any portion of either the examination fee and/or the online study material fee are eligible to apply. Chapter awards will be issued to the first 5 approved applications.
Reimbursement Application Procedure 
Upon successful completion of the CHFP exam, a member who will NOT be reimbursed by their employer for any portion of either the examination fee or the on-line study materials may complete and submit an NEO HFMA expense form in application for a financial award. A copy of the exam result e-mail notification and a release authorizing HFMA National to confirm that the member has passed the exam is required. Application for the award must be made within 8 weeks of receiving exam results. The funds allocated to members will be reviewed annually and is subject to change at the discretion of the Chapter board. 
<hr />
<h2><a name="recaps" id="recaps"></a>Program Recaps</h2>
 <h3>2011 GHALI</h3>
 by Lisa Hilling 
 
 The 2011 GHALI was held at the Glenmoor Country Club in Canton, Ohio. This historic and tradition filled site, initally started as a seminary high school for boys preparing for the priesthood. In addition, this classic gothic building was built during the years 1930-1931 with the first class starting in late October of 1931. The building contains approximately 167,000 square feet. The Wolstein family purchased the 381 acres of land and building in 1989 that many considered to be one of the most desirable tracts in Stark County. After two years of renovation, the spa portion of the club opened in December of 1991. On July 1, 1992 Jack Nicklaus took part in the gala celebration which opened the golf course. The Grand Opening of the Clubhouse in September of 1992 followed. 
 
 Our theme for this year’s event was “Entering the Era of Accountability”. As a result, the conference included educational sessions led by healthcare industry leaders and a variety of pertinent topics. Highlights included a panel discussion, “How Organizations Develop Vendor Relationships” for which there was standing room only attendance as well as sessions led by prominent professors, politicians and other professionals. Attendees were given opportunities to research products and services present at the vendor booths during vendor fair times and throughout the 2 ½ days. In keeping with tradition, the networking opportunities were abundant, starting out with Wednesday’s always very popular casino night. Thursday’s networking events included your choice of an 18 hole golf scramble, a visit to “The Spa at Glenmoor” or a enjoyable wine tasting event followed by an evening banquet which enable our attendee to sample more of Glenmoor’s fine cuisine. We concluded that evenings events with music, Texas Hold-em and “minute to win-it” activities, as well as entertaining karaoke by our members. 
 
 Special thanks to everyone who participated on the GHALI Planning Committee for a job well done. The planning for next year is already underway and we welcome your input. Please make sure to watch for details of next year’s conference so you won’t miss out on everything this event has to offer.
<a href="0711Visions/Ghali Program Recap/ACO_s.ppt" target="_blank">Accountable Care PowePpoint</a>
<a href="0711Visions/Ghali Program Recap/Cost_Reduction.ppt" target="_blank">Cost Reduction PowerPoint</a>
<a href="0711Visions/Ghali Program Recap/FASB_FASB.ppt" target="_blank">FASB Update</a><a href="0711Visions/Ghali Program Recap/FASB_FASB.ppt" target="_blank"> PowerPoint</a>
<a href="0711Visions/Ghali Program Recap/Health_and_Wellness.ppt" target="_blank">Health & Wellness PowerPoint</a>
<a href="0711Visions/Ghali Program Recap/Healthcare_Reform.ppt" target="_blank">Healthcare Reform PowerPoint</a>
<a href="0711Visions/Ghali Program Recap/Lean_Six_Sigma.ppt" target="_blank">Lean Six Sigma PowerPoint</a>
<a href="0711Visions/Ghali Program Recap/Physician_Medicare_Reimbursement.pdf" target="_blank">Physician Medicare Reimbursement</a><a href="0711Visions/Ghali Program Recap/Physician_Medicare_Reimbursement.pdf"> PDF</a>
<a href="1112visions_1_ghali_photos.html" target="_blank" class="thrColFixHdr">Event Photos</a>
<hr />
<h3>Healthcare Hot Topics – Part 1</h3>
by Brian Nestor
The Healthcare Hot Topics seminar was held at the beautiful new state-of- the-art Ahuja Medical Center in Beachwood, Ohio on June 23, 2011. The Rosenberg Conference Suite was filled with more than 50 attendees, there to hear about hot topics in healthcare today. 
 
Ahuja President James Benedict welcomed the attendees and talked to the current & future state of the Ahuja Medical Center. He was followed by Gigi Umbel who went over the layout of the hospital and spoke to the challenges as a Finance Director of a new hospital.
 The three healthcare topics covered at this program were:
<ul>
<li>Challenges of Compliant Research Billing by Katherine Hammerhofer of University Hospitals</li>
<li>Community Benefit – 501r and Schedule H by Keith Hearle of Verite Healthcare Consulting</li>
<li>Auditing Healthcare Entities by Julie Osredkar & Michelle Stuhler of KPMG</li>
</ul>
The informative presentations presented at the program proved to provide valuable education and updates on the circumstances surrounding healthcare for HFMA members and attendees. 
<a href="0711Visions/Program Recap/400647-Charity_Care_Policy_042709_ACA_Compliant-jhl.pdf" target="_blank" class="sidbar1_links">Charity Care Policy PDF </a>
 <a href="0711Visions/Program Recap/Auditing_Healthcare_Entities_11883CLE-11(2).pptx" target="_blank" class="sidbar1_links">Auditing Healthcare Entities PowerPoint</a>
 <a href="0711Visions/Program Recap/HFMA_June_2011(2).ppt" target="_blank" class="sidbar1_links">Meeting the Challenge of Compliant Clinical Research Billing</a>
 <a href="0711Visions/Program Recap/NE_Ohio_HFMA_June_23.pdf" target="_blank" class="sidbar1_links">501r and Tax Year 2010 Schedule H</a> 
 
<hr />
 <h2><a name="savethedate" id="savethedate"></a>Save the Date 
 </h2>
 Keep an eye out for more information on these upcoming programs: 
 
 Annual Volunteer Appreciation program and Golf Outing 
 Program Date: August 31, 2011 
 Program Location: Blue Heron, Medina, OH HFMA Roadshow, topics to be announced 
 Program Date: September 22, 2011 Program Location: Lake Health TriPoint Medical Center, Concord, OH
 HFMA National upcoming programs and events: 
 Delivering Value: Is Your Organization Prepared to be 
 Accountable for Outcomes? 
 Program Date: August 14, 2011 Program Location: Mandalay Bay, Las Vegas, NV 
 
 2011 MAP Event 
 Program Date: October 26-28, 2012 Program Location: Doral Resort, Miami, FL 
 
 Future Dates for ANI: The Healthcare Finance Conference 
 Program Date: June 25-28, 2012 Program Location: Las Vegas, NV
 HFMA National Webinars are free to HFMA members: 
 Virtual Conference Live Event 
 Program Date: December 13-14, 2011 and April 11, 2012 Program Location: Your desktop 
 See national website for registration. 
 
<hr />
 <h2><a name="kudos" id="kudos2"></a>Kudos!</h2>
 Kudos to Southwest General employees, Jill Barber, Director of Managed Care Contracting and Revenue Integrity, and Kelly Linson, Vice President, as they were recognized as “Future Financial Leaders” at the 2011 ANI in Orlando. Congrats to Kelly on passing the Certified Healthcare Financial Professional exam in Orlando as well.
 Congratulations to Laurie Rauser, formerly a Sr. Manager with Kaiser Permanente's National Revenue Cycle team, on taking a new role as a Practice Lead with Kaiser's National Compliance, Ethics and Integrity Office. In Laurie’s new role her focus will be to support compliance operations throughout the Kaiser Permanente Revenue Cycle continuum. Laurie will continue to reside in the Ohio region.
 Congratulations to John P Beirne of JP Recovery Services, Inc. The 20+ year member of the NEOHFMA may qualify for the Guiness Book of World Records as four of his eight children will be getting married from June through December this year. Three of the four are daughters! John's remark about this wedding blitz schedule: "I may qualify for Charity Care when this is all over!"
<hr />
 <h2><a name="edarticles" id="edarticles"></a>Educational Articles</h2>
 Could Automated Hand-Wash Checks Reduce Infections—and Costs?Note: This article originally appeared in HFMA’s Healthcare Cost Containment newsletter (<a href="

Because I know enough to be dangerous... I was trying to extend the two outside columns down.... Instead of just using faux columns which I have fixed since I posted the question.
The other link problem is the left sidebar links. When you go to the event photos page I have a repeat of the sidebar links that are on the newsletter page. I used named anchors on the newsletter page to link to the particular article. From the Event Photos page the links look like this:
<a href="1112Visions_Iss1.html/#puzzle" target="_self">[Puzzle]</a>
The problem I am having is that some of these go to the newsletter page and the anchor and some do not (I get an error message saying it can't find the page). To add to the problem is that when we choose say the President's Message, when it goes to the newsletter page and the correct anchor, the newsletter page is missing all the links to the graphics... the photos are missing the graphic for the faux columns is missing. It makes no sense. When I preview the newsletter page from Dreamweaver everything shows up fine.
I do not know if all of this is being caused because I haven't posted this stuff to the site or what. I've tried re-booting both the browser and Dreamweaver, dumping the cache and still the same nonsense.
Got any ideas?

What is the best way to build a career path where I can evolve into an SAP role instead of one that is Customer Service based?

In October 2011, my previous employer converted to SAP, as the rest of the worldwide entities were already using SAP. At that time, I was an Order Coordinator, where my job role was to process all of the Inside/Outside Sales Representatives orders for the US. Because of my keen attention to detail, the speed in which I learn new roles and general IT knowledge, I was asked to be the SAP SuperUser for our Financial Operations team. I quickly began to learn the roles of Order-to-Cash, Customer Master Data, Pricing Conditions, Contracts, some Material Master Data, and even Customer/Material Pricing Audits. I also performed manual customer billing in SAP until the automatic modules were implemented. Knowledge of these roles created a need for me to become a trainer to my team, where the SAP Consultants left off. After only working in SAP for the few months after the conversion started, I evolved out of an Order Coordinator rights of access and was given a not-so-typical role as an "analyst". I had more than a firefighter role in SAP, as my normal log in credentials gave me full rights to all of these modules and even special reporting. Our parent global company realized necessity for my role and followed proper protocol to authorize the access changes to still meet the SOx regulations. Prior to using SAP, I never thought I'd fall in love with it and enjoy my job so much, but it happened! Despite my previous employer's less than perfect data that was copied into SAP, we managed to have an efficient ongoing process to clean it all up. I became more of a liaison between Financial Operations and our IT Dept/SAP Consultants. I "translated" the technical steps that IT/SAP Consultants were trying to teach everyone and trained my Financial Operations team in a way they would understand. I truly enjoyed my job, even at our most difficult moments.
However, after all of the fun I was having while working in SAP and truly gaining a ton of useful experience and knowledge, "life" happened and I had an opportunity to move from Atlanta, GA to southern California. I've searched for months to find a new career here in California with a company that I could continue my learning experiences and become more proficient in SAP, but I'm a little lost. My search to find jobs have only given me possibilities in Customer Service positions or ones that are SAP sales/programming based. I'm floating in limbo and looking for help from the SAP community on where I can go from here to get back into a career path with SAP.
I'm 28 years old and I'm currently finishing my Associate degree in Business Administration. I'm a Microsoft Certified Professional (MCP), certified with the Help-Desk Institute as a Support Center Analyst, and also completed my previous employer's Quality Advocate Certification which focused on Six Sigma and Lean concepts. Prior to leaving the company, I was being considered for a company sponsored training in the Six Sigma Green or Black Belt program. I've recently started working a contract position as a Customer Service Rep, processing orders, but the company will be completing an SAP conversion in May 2013; so only a few months away. The problem I have in this position is that I feel frustrated in learning their current software when their entire team seems to have their own personal ways of doing their job. I prefer to have structure and perform job duties the right way, then building on that to make the job more streamlined. I spoke with my recruiter but he feels I may be a bit premature on feelings about working in this contract position. I may be just feeling a little impatient in having to wait another 3 months to see if the company may even hire me on permanently and what role I would have with SAP, beyond Customer Service Rep. I'm hoping to get some direction from the SAP community on where I might focus my attention in learning SAP. My hope is to find a position working with SAP like the one I enjoyed so much back in GA. I'm even considering options to learn the programming side. I think SAP is a great software package once people understand how it's designed, or can be designed, to work.
Please help!!
I'd be happy to provide my resume to anyone willing to review it and give me some pointers. Any advice would be greatly appreciated!

I appreciate the length and detail of your post. I struggle answering questions from folks who give too little info. It's refreshing to have too much info for a change.
I'll summarize your post and give suggestions:
You have very strong end user experience, almost bordering on support level SD knowledge. You have experience with the way that at least one company implemented SAP SD but don't have many years of experience with different approaches, so you can't pitch yourself as someone who's "been-there, done-that" outside of the SD world and you can't bill yourself as having SD functional knowledge to the extend that you could be a consultant for SAP SD. (See FAQ: Different Career Paths in SAP for descriptions of different traditional SAP career paths.)
You've moved to Southern California, which is chock full of companies using SAP, by the way, and you're having a hard time finding the right job. Your education is probably going to be problematic at this point. Most SAP related jobs require a Bachelor's Degree at a minimum. Definitely keep on going with your degree. I don't know where you're doing your associate's degree, but you might want to look in to Cal State Fullerton, which has an *excellent* SAP focused business degree program. (http://business.fullerton.edu/).
You've found work at a company but had to start over at a lower level of responsibility. Since the job you just landed will be transitioning to SAP in 3 months, you have an opportunity to repeat your previous rise by volunteering to be a super-user again. Alternatively, you could talk to the group within your company and express your desire to help out supporting the system from the back end. Traditionally, companies lose a few folks immediately following an implementation, so there's a good chance that if you make your desires and skills known, that you'll be able to move onto the support team once a position opens up.
All of the above assumes that you want to continue on the functional side of SD. You didn't mention any aptitude or preference for programming. It is certainly easier to get programming jobs than functional jobs (see How did you get your start in SAP?), but it seems like you really enjoyed the functional side of SAP. I do *not* recommend learning an SAP skill for which you have no desire simply to get a job, hoping that you can switch later. Use the skills you have to get the job you really want, doing something that really excites you. It's far to easy to fall into a job simply because it's there and get trapped and burned out.
Hope this helps!
Best regards,
--Tom

Re: Java & Microsoft ??

Conscientiously speaking, how could point #7 on MS IE EULA (attached
below) be valid ? Is what Microsoft's saying here really true? Could somebody pls
clarify at the earliest, if possible.
Thanks & regards,
Is Java Finished?
http://story.news.yahoo.com/news?tmpl=story&u=/nf/20030904/bs_nf/22216
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Si vous avez acquis votre produit Microsoft au CANADA, la garantie
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li�s au Produit Logiciel ("Services d'assistance") TELS QUELS ET AVEC
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conformit� � un usage particulier, d'absence de virus, d'exactitude
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d�sirez communiquer avec Microsoft pour quelque raison que ce soit,
veuillez contacter la succursale Microsoft desservant votre pays, ou
�crire �: Microsoft Sales Information Center, One Microsoft Way,
Redmond, Washington 98052-6399.

It's true.
These two systems together (or independently?) should not be used for mission critical systems, ie the specialized systems that these run on must be like 100% or six sigma or whatever.
There was another thread floating around about this.

Advantages of using SAP

hai
advantages of using SAP some implemented some manufating companys
sridhar.v
[email protected]

Hi Vegendla
Technology playing a major role in today's business environment. So many companies and corporations have adopted information technology on a large scale by using Enterprise Resource Planning (ERP) systems to accomplish their business transaction and data processing needs. And in this technology SAP R/3 plays a significant role when compared with other similar tools.
ERP system takes a lead role because of some of the following reasons:
Many large corporations use several different and separate information systems, often because they have merged with and/or acquired other companies with varied systems. An ERP system integrates these separate information systems and results in improved data reliability and processing efficiency. ERP systems are not only used by large corporations but becoming popular with small to mid-sized companies also.
Simplify business transaction processing and thus work load is reduced.
Some of the main advantages of using SAP R/3 are listed below:
SAP's R/3, introduced in 1992, is the most used ERP system in the world.
The R/3 software package is designed to allow businesses to effectively and efficiently operate a variety of business processes within a single integrated information system.
The software is customizable using SAP's proprietary programming language, ABAP/4. R/3 is scalable and highly suited for many types and sizes of organizations and runs on six different platforms.
SAPs R/3 has been designed to be the best ERP system in the four areas of human resources, financial, supply chain management, and marketing. R/3 is also an international product, and meets the local fiscal, language, and tax requirements of most countries.
SAP Manufacturing:
Drive Manufacturing at the Speed of Business
Manufacturing isn't getting easier. You're under constant pressure to deliver innovative products, respond to customer demand quickly, and eliminate costs.
Enter SAP Manufacturing. This powerful solution integrates manufacturing with your other operations, so you can identify changes in demand and supply and rapidly respond to new customer requirements.
SAP Manufacturing is the only comprehensive solution for managing manufacturing operations with embedded Lean and Six Sigma empowering you to deliver superior responsiveness and performance. And since it's built on the SAP NetWeaver platform, SAP Manufacturing connects seamlessly with your entire enterprise, including your current plant floor infrastructure. So you can accelerate time-to-value and lower total cost of ownership.
SAP Manufacturing gives discrete and process manufacturers functionality to:
Coordinate operations with partners and suppliers
Detect and resolve exceptions and performance deviation in real time and at low cost
Institutionalize Lean and Six Sigma processes and monitor production to drive continuous improvement
Comply with environmental, health, and safety standards
Improve employee productivity and create a high-quality work environment
With SAP Manufacturing, your management and production departments gain real-time visibility into key data enabling them to act quickly. Managers can document, track, and interpret quality and performance using rich analytics capabilities. Production teams can leverage role-based applications for plant managers, production supervisors, maintenance supervisors, and quality inspectors to detect and respond rapidly to exceptions and variances and deliver superior performance.
SAP Manufacturing helps you to plan, schedule, sequence, execute, and monitor all your manufacturing processes optimally. So you can achieve higher profits and marketplace wins.
Reward if useful to u
null

Questions and Answers for Ann Rosenberg for March 11 Webinar

Hello,
Please reply to this thread with any questions or discussion points related to Ann Rosenberg's Webinar on March 11, 8AM PST "Running a Successful BPM Practice for SAP Customers"
[View the announcement page|https://www.sdn.sap.com/irj/scn/wiki?path=/display/events/annRosenbergWebinar-RunningaSuccessfulBPMPracticeforSAPCustomers%252CWedsMarch11%252C11AMEastern]for more information, or to register.
About the speaker
Ann Rosenberg is Global Practice Head for Business Process Management in SAP's Business Transformation Consulting Team. Ms. Rosenberg has been with SAP since 2000, holds a Black Belt in Six Sigma, and an executive MBA from SIMI. She has extensive experience in setting up BPM competency centers, and helping IT departments execute transformational change to support process-oriented organizations. Ms. Rosenberg recently published the book Business Process Management - The SAP Roadmap.

Hi Ashish,
There are several options for you. With the process list that is part of the Process Desk, you can display all running, completed, and canceled processes that are relevant for you. [Displaying Processes in the Process List|http://help.sap.com/saphelp_nwce711/helpdata/en/d1/6d5ee426da4a84951c5acad77a1911/content.htm ]
In addition, with SAP NetWeaver Administrator, if you have administrative rights to a process you can find out if the process completed successfully or not, who executed tasks in the process, what is the data in the process context, etc. [Managing Processes and Tasks with SAP NetWeaver Administrator|http://help.sap.com/saphelp_nwce711/helpdata/en/58/c325d5323b447ebb9d020c7fbaa5be/content.htm]
Currently there is not a public API for accessing the native process metadata, but this will come with wave 2. However, if you have important process metrics that you would like to track today, you can always add an automated activity to your process model that posts process data to a web service.
Kind regards,
Michael
Updated links

Bug or Feature with SharePoint Surveys?

I was experimenting with different options to see if I could change how survey data got exported to Excel and something surprising happened that gave me exactly what I want. My concern is that it might be a bug, rather than a feature; although I'm
hoping it's a feature. This deals with the limitation that you only see the "Export to Spreadsheet" option when you are on the "Overview" view of the survey.
WARNING: I've been unable to restore my survey back to the original state after making these changes, so make sure you are using a new or throwaway survey before following these steps. Of course, if it's a feature, I'll assume there is a way to reverse
it, but I haven't found it yet.
1. Create a new simple survey with a few simple questions.
2. Add a few responses to the survey.
3. Go to the "Overview" view of the survey. (make sure "Export to Spreadsheet" appears in the "Actions" dropdown. If not, see other posts here to resolve that. If you go to the "All Responses"
view, the "Export to Spreadsheet" option is not on the "Actions" menu. That's by design; the limitation I'm trying to circumvent.)
4. From the "Site Actions" dropdown in the far upper left, select "Edit Page."
5. Over on the right side, in the white bar that's below "Add a Web Part," you should see a checkbox and, to the left of the checkbox, a little dropdown arrow. Click that dropdown arrow to expose the menu (see graphic).
6. Select "Edit Web Part."
7. On the right, change the "Selected View" to "All Responses." See graphic.
8. Click Ok
9. Click Ok again on the dialog box that appears.
10. Go back to your survey. Notice that the "Overview" view is now showing the "All Responses" view, even though you are actually seeing all the responses, and that you still see "Export to Spreadsheet" in
the "Actions" dropdown. You can now add columns to your view and export those to the spreadsheet. :-). So, is this a bug or a feature?
"Six Sigma Black Belts know how to handle rejection"

all list view pages are just web part pages... which can be used for very powerful combinations (like having filter web parts connected to the list view web part, or replacing the default list view web part with custom forms)... just be careful not to delete
the default list view web part (minimize if you need), since it has some associations that can't be recreated.
You can also create basically the same thing by creating a new view, and choosing to base the new view from the "All Responses" view.
Scott Brickey
MCTS, MCPD, MCITP
www.sbrickey.com
Strategic Data Systems - for all your SharePoint needs

Samsung 42-inch Plasma TV just died

My 42-inch HP-T4254 started turning on and off by itself last Saturday and as of Sunday wouldn't stay on at all. I had a certified Samsung repairman check out the TV early this week and for $99, he told me that it would cost $650 to replace the power supply and motherboard. I've had this TV for just over 2 years so it was out of warranty. This is coming at a pretty bad time to have to buy a new TV, which seems like the only option when the repair cost is 75% of the replacement cost. Obviously, I'm not very pleased with both Best Buy and Samsung at the moment. Is there anything that Best Buy can do to help me?

it really sad that everyone of you has the same solution of paying more money for extended protection. When you spend thousands of dollars on a tv, why should you have to pay more money for protection on a tv. The tv should last for longer then 2 years. IT should last at least bare min 8 years. I've have a tube tv that i bought 10 years ago and it works fine to this day. I have video game equipment for example a sega nomad and a ps2 that still work just as good as new "old technology". I have an xbox360 that ive had to have replaced 4 times in 2 years because i would get a red ring of death "hardware failure". their is no excuse for that. the xbox 360 has a terriable defect rate/product failure rate. The bottom line is the manufacture needs to build quality products that will last and they are not doing that. They are not building the same quality products they used to. They rush products to market without making sure they are going to be durable, dependable, live up to Tonsumer expectations, ect.... They are getting away with this! They are conditioning you guys to think hey its the way its supposed to be. They are building crappy products and selling them to you and charging even more for a product to protect plan. Dont get me wrong their are going to be defects in manufacturing but as many complaints as ive seen and studied in school and seen in the business world is unacceptable. Now you guys just think its ok thats the way its supposed to be... you should be every bit as mad as the guy that posted this form with his tv going out. its not his fault he didnt want to spend the extra money on the protection on the tv. its the manufactures fault for rushing a product to market without making sure it works, its the manufactures fault for not standing behind their product, its the manufactures fault for not matching up the four marketing P's, its the manufactures fault for not utilizing the many manufacturing techniques that are avaible today that greatly reduce defects, and most of all its YOUR FAULT for condoning the manufactures behavor and continuing to buy from them and saying its ok i just need to buy the extra protection. It's not ok its not the way its supposed to be! Think if you bought a brand new car and it broke down multiple times, this is the same thing! To the guy thats tv broke sorry to hear about that man. If i were you i would call samsungs exective constumer services department (or whatever it is, they have customer service and then they have a level above that you want to complain to them) and complain it will get you some where. Remind them that the cost of fixing your tv is worth a lot less them complaining to 100's of people about how bad their products are and losing those possible customers. It will work it has worked for me when i got screwed over a couple times with the service industry and HH gregg. Just get by the customer service people on the phone and go above them and you will get somewhere. good luck to you. Do your homework, educate yourself, and dont put up with the bs.
My background: marketing research consultant, opperations management consultant, manfacturing management student, high velocity manufacturing third gen and supply chain execution strategies certified! six sigma ect!

What's a Business Process, really?

Hello,
in the thread BPX? A Techno functional Consultant? suggested to me her weblog <a href="/people/marilyn.pratt/blog/2006/07/27/what-is-a-business-process-really's a Business Process, Really?</a> for some clues, and added it's now the time to start a thread and expand about this topic.
Effectively there are some helpful definitions in the Wiki FAQ page. Nevertheless I think a discussion about the concept of Business Process is absolutely worth. So your contribution is welcome!
Cheers, Davide

a business process is a series of steps that are undertaken to achieve a goal.
Analysing BPs is like looking at a fractal. As you zoom in there is more detail that contains more processes.
eg car company
Shareholder view - build car, ship car, sell car - build car - cost? time?, ship car - cost? time?, sell car - price?
Factory forman view - materials in on time?, assemble time? six sigma?, quality check six sigma?, test passs rate?,
So a BP has a series of steps...so BPX job is to asks "can any of those steps be automated AND what's is the saving on automating the steps"
A good BPX
1. Finds the broad areas that are the biggest cost to an organisation - ie talks to some high level people looks at the accounts due dilligence type stuff...
2. Analyses processes - ie produces Visio process flows of what workers do (the skill here is getting the processes mapped out at the correct level - not to high not too low). Rate the steps in the process for variance across the organisation. How many times will this process be run...which steps require a human intelligence (ie hard to automate)...which steps can you augment/speed up with computer logic...which steps can you replace with computer logic...which steps are best left to humans...
3. Review processes with the busniess and score them in terms of greatest value.
4. Pick your SAP tool that best fits the process step and implement the process, test and roll out -
Personally I think the BPX role is not often somthing you're going to find in an individual. Small teams of 2-4 people working very closely with different skill strength areas are going to be successful in this area

Six Sigma & SPC

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