SL is obviously a problem!

So, how can I get rid of it? I can't burn dvd's, aperture and photoshop stop in the middle of projects, sometimes whole computer freezes. I want my money back or a fix or something! I bought the family pack but I'm the only one who has installed it. When I first called Tech Support because the whole computer was frozen they said to take the battery out and put it back in. They knew I had the 17" MacBook Pro, no removable battery. Told me 3 times to remove battery. I finally asked them if they worked for Apple? Finally, they got it, ran a system check and said it's fixed. WRONG!
Told me to call back if I still had problems. I do, 10 times a day! Aagghh!
What in the world is going on and how long do we wait for a fix?
Or can I just uninstall SL or will that cause more problems?
Help!

Okay! Well, I've done everything possible to try to fix my computer issues which I sense are related somehow to SL. I even spent 3 hours at the Apple store (well, my computer did) where they ran diagnostic tests on everything, could see issues with my computer, the same issues I'm having but said they had fixed them and right before I left the store they installed a performance update of SL. They were very nice and said to call if it kept happening. They said they've not heard of any problems with SL. I think they need to look at this forum.
So, 3 hours down the road, I'm finally home, turn on my computer and start up Safari and sure enough, within 15 minutes the failures started. At least 10 a day if not more. My HP 6380 won't scan but will print if connected with a usb cord. I work on photos in PS and 7 out of 10 times I get the fail notice and shut down when trying to save and sometimes just for giggles my computer fails me. I can't burn DVD's and various other things happen at random times. All it leaves me with are pages of system errors and other things I don't understand.
So, what now? We have 5 other Macbooks in the family, none have installed SL yet (I bought the family pack with the intention of doing so) and none of them have any problems. I don't remember if my MBP came with a Leopard dvd, I haven't found it if it did. I have the Adobe photoshop extended dvd and the apple care dvd and the SL dvd but nothing else. Eric, the Apple guy said to bring it back in if it still was having hiccups but it's 2 hours away and I don't have a trip planned for about 2 weeks.
It's not the end of the world (unless I've been post processing a photo for an hour) but I'd like to just get on and be able to use all the great things my MBP has without it shutting down a few times an hour. It's such a nice computer and I can see everything so much better with the big screen, I love it.
So, I'm back here and willing to try what Donv(The Ghost) was suggesting if I can. Please keep in mind I'm an EMT and can work pretty well on people but I learned typing on a manual typewriter in HS almost 40 years ago. I'm not totally computer illiterate but it's borderline. If you think it would be better to take it back into Eric at Apple so I don't mess it up worse, I'll make a special trip. My friends I work with say that any equipment I use needs to be Kitty proof so I'm quite capable of really making a mess of things.
Mr. Ghost, are you there? Is anybody there? Thanks for the generous help when I was going to throw my computer through the window last week. And thanks for any help now! Kitty

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