Slew of bugs (similar to failed to download script thread)

This is a bug report listing all the problems I’ve encountered with Story and what I was doing when they occurred:
I logged into Adobe Story using the AIR application in online mode.
I attempted to open a script, which was originally imported from Movie Magic Screen Writer vs. 6 and had been edited several times in Story prior to this error with no problems. It has also been shared but only for review.
I received an error reporting that the script was unable to be downloaded.
I opened another script and worked on it with no errors.
I tried to open the original script again.
It opened.
Upon first scrolling of the script I received an error that Adobe Story encountered a fatal error and would have to be shut down. (Sorry I did not keep the detailed report)
Upon restart I attempted to open the script again, in online mode.
Script opens but there is no text.
I set Adobe AIR to offline mode and open script.
Script opens with text, but formatting is screwy with seemingly random spaces removed. Reads like this:
A man uses abetaversion of a program. He expereinceserrors with the program.
This is consistent every time I open this particular script: in online mode nothing is there, in offline mode formatting is a mess.
I have one other script in Story and it doesn’t seem to have these issues, however, I was looking for where Story stores offline scripts on my computer for backup purposes due to the above error and was surprised to find no files in the “Adobe Story” folder under “Documents”. I also found no option to select a location to save files to in Story. For backup of critical work this is a required feature. I have to be able to control where my material is stored and do so locally so that if there are fatal errors like above I can recover from a known good locally saved file.
This concerned me so I attempted to export to Movie Magic Screen Writer. I was alarmed to find no export to SCW option after having imported from it (I think a claim of 3rd party interoperability is pretty absurd if Story can’t export to this popular program). I exported as .txt to try and preserve a backup of work done in Story. This .txt file opens using the Notepad application and is formatted correctly there, but fails to import properly into Movie Magic (no text in script at all).
I perform a select all and copy in Story of the script.
I perform a paste in Movie Magic.
Formatting of text is messy in Movie Magic similar to the above problem.
Upon immediate return to Story, formatting of this script is also messy and matches exactly the formatting in Movie Magic. Only a select all and copy have been performed on this script. This error is consistent and hapens every time. I have a duplicate copy of this script in its original form in Story. I did a Save AS to create a new script that I used for the above testing and resulting erorrs.
I hope that you can resolve these issues, but I will only be using the program for sharing capabilities until final release from now on, except to test solutions to this problem if you have them. While I understand this is a beta version, a bug this critical that renders the application useless without a clear means of recoverable locally stored backup ensure that the program is not worth using for editing at this stage.

Update 2:
Thought I found work around, made the problem worse in the end but it still might be useful to some:
Placed AIR app in offline mode, told Story to “Lock Script”.
Opened script in offline mode, text garbled.
While still in the script (authoring or editing mode or whatever) placed AIR app into online mode.
Told Story not to unlock script when prompted.
After a quick load, script appears properly text is no longer garbled.
Export as .txt file.
Export completes buts Story encounters fatal error and has to restart. Detailed report of error:
<ErrorReport date="Thu, 22 Oct 2009 22:18:43 GMT">
  <session clientVersion="" userName="null" userID="null" sessionID="null" lastSentSequence="0"/>
  <documentMeta documentID="null" userRole="owner" documentVersion="0"/>
  <error message="RangeError: Error #2006">null</error>
  <command name="vu.editor.controllers.document::CmdSave" phase="commandEnd"/>
  <platform version="WIN 10,0,32,18" playerType="Desktop" os="Windows Vista" isDebugger="false"/>
  <trace></trace>
</ErrorReport>
.txt file is good, backup successful for use in other programs, so I continue to try and force Story to work.
Upon restart original errors persist.
Try above workaround this time saying “No” when prompted to lock scripts when going offline. Workaround is successful again.
Make a test edit of script in online mode.
Use standard “Save” command (not save as)
Close Script, try to reopen receive “Unable to download error”.
Attempt workaround and still receive error in offline mode.
Close and reopen AIR app.
When I place AIR offline and say “Yes” to the lock script prompt I receive the “unable to download” error even though the mode is offline.
When I say “no” script opens with no text or outline and I am not able to type anything, it is all just grey.
Checked the browser app, still receive unable to download error.
That will be all the debugging I’m doing. I was able to recover good versions of both scripts edited in Story using these methods, so I post them for others who may need help. I will however now be going back to Screen Writer.

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    Solved!
    Go to Solution.

    I'm having a similar problem with 5.0.5.  Whenever it gets to "Downloading Package Information", it will show "15% Lenovo Help Center" and it dies there.  Errors below in the log.  
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    Type: Tvt.FileDownloader.DownloadException
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    Message: Error while downloading packages.
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    Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
    Type: Tvt.FileDownloader.DownloadException
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  • Java 7 Web start fails to download Java 1.6 version

    Sorry for the almost exact duplication of a previous thread, but that was closed (Java 7 Web start fails to download Java 1.6 version
    When launching an application requiring Java 1.6 with a Java 1.7 web start it fails when it tries to download 1.6 with the following message:
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    Lee.

    igor wrote:
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    •    Reader 11.0.02 Update APSB13-07(Article ID)
    •    Acrobat 10.1.5 Update APSB13-02(Article ID)
    •    Reader 10.1.5 Update APSB13-02(Article ID)
    •    Reader 10.1.6 Update APSB13-07(Article ID)
    •    Reader 10.1.7 Update APSB13-15(Article ID)
    •    Acrobat 10.0.1 APSB11-03(Article ID)
    •    Reader 11.0.03 Update APSB13-15(Article ID)
    •    Acrobat 10.1.7 Update APSB13-15(Article ID)
    •    Reader 10.1.4 Update APSB12-16(Article ID)
    •    Acrobat 10.1.1 Update APSB11-24(Article ID)
    •    Reader 10.1.1 Update APSB11-24(Article ID)
    •    Acrobat 10.1.0 Update APSB11-16(Article ID)
    •    Reader English 10.1.0 Update APSB11-16(Article ID)
    •    Reader 10.1.2 Update APSB12-01(Article ID)
    •    Reader 10.1.3 Update APSB12-08(Article ID)
    •    Acrobat 10.1.4 Update APSB12-16(Article ID)
    •    Acrobat 10.1.2 Update APSB12-01(Article ID)
    •    Acrobat 10.1.3 Update APSB12-08(Article ID)
    •    Reader 10.1.8 Update APSB13-22(Article ID)
    •    Reader 11.0.09 Update APSB14-20(Article ID)
    •    Acrobat 10.1.12 Update APSB14-20(Article ID)
    •    Reader 10.1.11 Update APSB14-19(Article ID)
    •    Acrobat 10.1.11 Update APSB14-19(Article ID)
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    •    Acrobat 10.1.8 Update APSB13-22(Article ID)
    •    Reader 10.1.12 Update APSB14-20(Article ID)
    •    Adobe Flash Player 32-bit/64-bit Plugin 15.0.0.152 APSB14-21(Article ID)
    •    Acrobat 10.1.9 Update APSB14-01(Article ID)
    •    Reader 10.1.9 Update APSB14-01(Article ID)
    •    Reader 11.0.04 Update APSB13-22(Article ID)
    •    Reader 11.0.06 Update APSB14-01(Article ID)
    •    Reader 10.1.10 Update APSB14-15(Article ID)
    •    Reader 11.0.08 Update APSB14-19(Article ID)
    •    Acrobat 10.1.10 Update APSB14-15(Article ID)
    •    Reader 11.0.07 Update APSB14-15(Article ID)
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    •    Adobe Flash Player 32-bit/64-bit ActiveX 15.0.0.239 APSB14-26(Article ID)
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    •    Deployment Name: Adobe Systems, Inc. Software Updates - 2015-01-12 08:41:44 AM
    •    Description: Adobe product updates as of 1-12-15
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     Deployment Settings:
    •    Send wake-up packets: No
    •    Verbosity Level: Only success and error messages
     Scheduling:
    •    Deployment schedules will be based on: Computer local time
    •    Available to target computers: 1/12/2015 8:43:00 AM
    •    Deadline for software update installation: 1/16/2015 4:00:00 PM
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    •    Restart system outside the maintenance window when deadline is reached: Allowed
    •    If a restart is required it will be: Suppressed(Servers)
    •    Commit changes at deadline or during a maintenance window (requires restarts): Yes
     Alerts:
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    •    Disable Window Event while software updates install: No
     Download Settings:
    •    Computers can retrieve content from remote distribution points: Yes
    •    Download and install software updates from the fallback content source location: Yes
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    •    Adobe January 7 2015
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    Errors
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      Warning: Reader 10.1.6 Update
    Errors
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      Warning: Reader 10.1.7 Update
    Errors
        Failed to download content id 16837067. Error: There was an error downloading the software update. (404)
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    Errors
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      Warning: Reader 11.0.03 Update
    Errors
        Failed to download content id 16837070. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.7 Update
    Errors
        Failed to download content id 16837098. Error: There was an error downloading the software update. (404)
      Warning: Reader 10.1.4 Update
    Errors
        Failed to download content id 16837062. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.1 Update
    Errors
        Failed to download content id 16837080. Error: There was an error downloading the software update. (404)
      Warning: Reader 10.1.1 Update
    Errors
        Failed to download content id 16837093. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.0 Update
    Errors
        Failed to download content id 16837079. Error: There was an error downloading the software update. (404)
      Warning: Reader English 10.1.0 Update
    Errors
        Failed to download content id 16837110. Error: There was an error downloading the software update. (404)
      Warning: Reader 10.1.2 Update
    Errors
        Failed to download content id 16837089. Error: There was an error downloading the software update. (404)
      Warning: Reader 10.1.3 Update
    Errors
        Failed to download content id 16837127. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.4 Update
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        Failed to download content id 16837125. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.2 Update
    Errors
        Failed to download content id 16837082. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.3 Update
    Errors
        Failed to download content id 16837119. Error: There was an error downloading the software update. (404)
      Warning: Reader 10.1.8 Update
    Errors
        Failed to download content id 16837085. Error: There was an error downloading the software update. (404)
      Warning: Reader 11.0.09 Update
    Errors
        Failed to download content id 16837086. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.12 Update
    Errors
        Failed to download content id 16837075. Error: There was an error downloading the software update. (404)
      Warning: Reader 10.1.11 Update
    Errors
        Failed to download content id 16837065. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.11 Update
    Errors
        Failed to download content id 16837074. Error: There was an error downloading the software update. (404)
      Warning: Adobe Flash Player 32-bit/64-bit ActiveX 15.0.0.167
    Errors
        Failed to download content id 16837126. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.8 Update
    Errors
        Failed to download content id 16837088. Error: There was an error downloading the software update. (404)
      Warning: Reader 10.1.12 Update
    Errors
        Failed to download content id 16837102. Error: There was an error downloading the software update. (404)
      Warning: Adobe Flash Player 32-bit/64-bit Plugin 15.0.0.152
    Errors
        Failed to download content id 16837092. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.9 Update
    Errors
        Failed to download content id 16837105. Error: There was an error downloading the software update. (404)
      Warning: Reader 10.1.9 Update
    Errors
        Failed to download content id 16837071. Error: There was an error downloading the software update. (404)
      Warning: Reader 11.0.04 Update
    Errors
        Failed to download content id 16837068. Error: There was an error downloading the software update. (404)
      Warning: Reader 11.0.06 Update
    Errors
        Failed to download content id 16837084. Error: There was an error downloading the software update. (404)
      Warning: Reader 10.1.10 Update
    Errors
        Failed to download content id 16837117. Error: There was an error downloading the software update. (404)
      Warning: Reader 11.0.08 Update
    Errors
        Failed to download content id 16837063. Error: There was an error downloading the software update. (404)
      Warning: Acrobat 10.1.10 Update
    Errors
        Failed to download content id 16837083. Error: There was an error downloading the software update. (404)
      Warning: Reader 11.0.07 Update
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        Failed to download content id 16837097. Error: There was an error downloading the software update. (404)
      Warning: Adobe Flash Player 32-bit/64-bit Plugin 15.0.0.239
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        Failed to download content id 16838391. Error: There was an error downloading the software update. (404)
      Warning: Adobe Flash Player 32-bit/64-bit ActiveX 15.0.0.239
    Errors
        Failed to download content id 16838390. Error: There was an error downloading the software update. (404)
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        Failed to download content id 16837497. Error: There was an error downloading the software update. (404)
      Warning: Adobe Flash Player 32-bit/64-bit Plugin 15.0.0.189
    Errors
        Failed to download content id 16837496. Error: There was an error downloading the software update. (404)
      Warning: Adobe Flash Player 32-bit/64-bit ActiveX 15.0.0.189
    Errors
        Failed to download content id 16837495. Error: There was an error downloading the software update. (404)
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     English

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