Slow jar downloading with antivirus

Hi all. A customer of my company has a trouble on some Windows XP 32 bit clients: the first downloading of the jars used by a jboss-based application takes a very long time. Client-side a java web start is used.
Using an older version of the application, which is tomcat-based and uses applet technology, the effect is the same.  In both cases a JRE 6u18 is installed on client.
This doesn't happen on Windows 7 64 bit clients.
Removing the antivirus (TrendMicro OfficeScan, version 10.5) the download is much faster, so I would suggest the customer to exclude the java deployment folder.
Someone having similar problems? In your opinion, is it a good idea?
Any other suggestions?
Thanks a lot

You're not the only one to have seen this problem.
I don't understand what you mean by excluding the Java deployment folder. Surely the application is saved to and then run from the cache folder.
I don't have the answer. I don't know how you can reasonably whitelist one Java Web Start application/applet but continue to scan in the general case.
McAfee suggest disabling scan within archives: https://kc.mcafee.com/corporate/index?page=content&id=KB58727 on the basis that each component file is scanned before it is extracted. Without understanding anything about antivirus, that sounds bogus to me: Java will execute the contents of a jar without unzipping and extracting them.

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