Slow Speed Tests

Hay everyone I have an AirPort extreeme located in my front room about 15 feet from my bedroom. In the bedroom I have an iMac 27" mid-2011 model. I have been running speed tests from speedtest.net and have been getting very slow download rates, any where betwee 1.4 and 5.0 mbps. I pay for a 25 mbps speed. I have full signal strength everywhere in the house the speed is just terrible. Does anyone know how I can increses the speed of that computer. I have changed the channel to one that is not used as much in my area, as I looked at iStumbler. Also if I sit in the room next to the router I get 10 - 15 mbps. Any help would be amazing. Thanks.
PS I also have an AirPort express set to extend the network in the bedroom where I am having the slow speed.

I'm not able to provide a solution though I too find that the AE is not as fast as it is supposed to be. At one time I had a Belkin Wireless and an ADSL connection that topped out at 1.5MB/sec. Now I have a 50MB/sec internet connection and honestly, I have seen an increase in my speed over wireless but the Belkin really seemed quite zippy! I play World of Warcraft and I remember someone saying to me that AE or our Macs have Firewalls set-up that we don't know about or "something" that limits the speeds of the connections - which PCs and non-Apple products do not. Constantly see when downloading new patches from WOW, messages that I am behind a firewall - when I do not have firewall set on the AE nor on my Mac...

Similar Messages

  • Slow Speed Tests through Airport Extreme (7.4.2)

    I was experiencing some slow Internet speeds that I was troubleshooting with Comcast and worked with them to fix getting me back to 18Mb/s download speeds (with the computer plugged directly into the Comcast modem). Once that was fixed, I noticed that things were much slower after I put the Airport Extreme back in the mix. To troubleshoot further I plugged an ethernet cable directly from the computer into the Airport Extreme (eliminate wireless) and did not observe any speed gain (1-2Mb/s). If I take the very cable coming into the Airport's WAN port and plug it into my computer, my download speed tests skyrocket back to 18Mb/s. Odd huh?
    After poking around on these forums, I tried setting the config back to default factory settings and re-applying the saved config. Same result.
    I reapplied the latest 7.4.2 firmware and even tried it with "out-of-the-box" factory default settings. Same result.
    I've tried brand new Belkin Cat5e ethernet cables. Same result.
    Any idea as to what may be causing this??
    I can reproduce this problem on 3 different laptops (Snow Leopard, WinXP, and Win7). Transfer speeds between these laptops appears to be limited to 2Mb/s when plugged into the airport vs significantly faster when plugged into another Belkin switch I have laying around.

    I'm not able to provide a solution though I too find that the AE is not as fast as it is supposed to be. At one time I had a Belkin Wireless and an ADSL connection that topped out at 1.5MB/sec. Now I have a 50MB/sec internet connection and honestly, I have seen an increase in my speed over wireless but the Belkin really seemed quite zippy! I play World of Warcraft and I remember someone saying to me that AE or our Macs have Firewalls set-up that we don't know about or "something" that limits the speeds of the connections - which PCs and non-Apple products do not. Constantly see when downloading new patches from WOW, messages that I am behind a firewall - when I do not have firewall set on the AE nor on my Mac...

  • Internet speed test slow on MacBook Pro

    I just moved into a new house and signed up for internet service with 100 mbps download speed. Sounds great! Except my newish (refurb purchased in Aug 14) MacBook Pro is only running a speed test with results between 2.92 mbps - 7.89 mbps. We've checked it against my husband's work computer which is an HP zBook which is getting results over 60 mbps. He also plugged in his computer directly to the modem and got 125 mbps!! His computer is lightning fast. Pages are loading in the blink of an eye. My MacBook is sluggish and taking a much longer time to load.
    So, it's not our internet service. The problem is definitely with my MacBook Pro. It's even slower than my iPad. I've tried googling but I can't find anything about it and not sure where to start with fixing it. I'm not sure what specs I should include but my computer was advertised as having "the latest 802.11ac Wi‑Fi and Bluetooth 4.0 wireless technology".
    Any suggestions?

    802ac is the wireless WiFi.      WiFi issues may exist if you use 802.11g or 802.11b.   G is only 33 Mbps.   B is only 11 Mbps and is insecure.
    MacBooks with a CoreDuo and or CoreSolo only supported 802.11g.  You needed a Core2Duo to support 802.11n.    If you have a Core2Duo Mac, make sure the 8011n patch was applied to it.   Go to Apple menu -> About This Mac -> More Info or System Information to determine what sort of WiFi is your connection.
    Note internet speed tests are not very reliable.  And Mac OS X 10.6.7, if that's what you have is not able to run the latest Java, so its results could be skewed by the lack of the latest Java support.    It doesn't mean you can't get the speed though.   See this article about internet speed:
    kad: Testing your internet connection speed

  • Slow page loading even though speed test is fine

    Hi all, I have noticed that pages and content are very slow to load over the last few days. I ran the speed test and the results are fine (37mb down 8mb up). I thought it may have been Firefox because it can play up. After testing with Chrome and IE9 I can confirm it is definitely not right.
    Anyone else having problems? I am on the Macclesfield exchange. Connected via ethernet directly to the HH3.

    Infinity fitted Tuesday. 37.8mb down, 1.8mb up. Pages are slower to load than before my upgrade ! As a non techy with computers, you must excuse any embarrassing blunders with technical issues, but, I have found if I use AltaVista instead of Google, everything is fine. If I type fast into the search bar on Google it can't keep up with me ! If I try to deleate the www entry a character at a time, it goes in fits and starts as it receeds back across the screen. I had no problems with the site till the upgrade. Is it just a problem with Google and the increased speeds or is that too simple an answer !!
    RAYH
    RAYH

  • Download speeds are very slow but speed test is fi...

    Hi, I did a speed test which returned a result of 36mb down and 8mb up so didn't really expect a slow download. I started a download on the iplayer which normally downloads at 28-30mb per second but it didn't get above 4mb which is not good.
    Anyone experiencing slow download speeds?

    Speeds have gone back up to 21mb on the iplayer. Much better but still slower than usual.
    When you get used to the fast speeds of Infinity, anything slower is immediately frustrating. Like having to go back to using my Pentium 75Mhz with windows 95.......horror

  • Slow speeds. Apparently I don't have a bt broadban...

    After using bt's own e-form to email them about my long running loss of speed over the year from 2.6mb for the last say 10 years, to 1.6mb (1.4mb at its lowest) download / 0.36 up. ping latency around 0.38 i think, apart from today where its 42.25!! what's that?!
    All I've got back so far is:
    "Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.
    If this issue is not resolved to your satisfaction, you may reopen it within the next 14 days.
    Thank you for allowing us to be of service to you. " ....and....
    "This is in regards to the e-mail you have send on 20th August 2014. We are sorry to inform you that there is no sufficient information in the e-mail to pull up any active broadband account. We would request you to provide the details of your broadband account so that we can pull up the account and help you further."
    Just to be clear, their OWN e-form didn't have enough information for them to find my account??? It asks for my name, address, phone number my broadband is on, email address, my account number (assume its the BT account as that's all I have), plus the problem. What else can I type in if there's no other fields.
    So I submitted the form. A couple of days later I got an email back with the above included in it.
    1. Why automatically close the call? They hadn't resolved anything, so why close it? The only other thing they mentioned was going onto their Help pages (durr how did i manage to use their e-form in the first place?).
    2. No mention of what these missing "details" are. (On purpose?)
    So I replied and being a little annoyed at their poor response,  which just sounds like "yep dealt with that call within the response time target I got to make". 
    I've had BT broadband since its inception, even before, but they cannot find my account? Amazing they can bill me each quarter without any problems. So I sent my bt account number again even thought it was included in the e-form. Asked them clearly to tell me what "details" of my broadband account they need from me. More than happy to oblige. Oh, and no I'm not satisfied with their resolution and re-open the call!!
    So some more days have now passed and guess what. I get an email with the exact same text!!
    I replied. In CAPITAL LETTERS for the hard of hearing. What specific details do you want from me?
    I wait in baited breath.
    OMG I haven't even got onto the problem of the slow speed issue yet!
    I guess they want me to phone (premium 0800 number?), or do something myself. I don't want to phone them as I've experienced the same ol' routine before, life's too short. I've paid the top price for ever, so I would think they could do some of the leg work eh? I mean part of the cost is the support they provide, right? How do you lose a broadband account? 
    It niggles me is that I pay same price infinity customers do and I'm still stuck in the dial-up speed ages. And don't get me on about those tv ads. Like everyone can get infinity. Yeah I'm still waiting after 5 years that it was coming. Amazing the Isles of Scilly with about 10 people living on there manage to get it quicker than me living in a town in the middle of the UK. I digress...
    If I can do a speed test from both their bt.com site and btwholesale speed test and get a poor speed (approx 1.8 max) from exchange to router then I know by the time it gets to my pc its not going to be 2.6 is it.
    PS i don't have a master socket/test socket to try. its the old type. And why has the speed just dropped and kept down (like for so many others in this forum), where nothing has changed, at least at the customers end of the line.
    I don't expect someone in the forum to come up with the solution, but its more of a rant on my part at the poor response to my request, let alone some kind of investigation into the problem itself.
    I work in "IT" and part of it is dealing with calls from customers. If I had dealt with a call like BT had then I'd be getting a ear bashing from my manager.
    Solved!
    Go to Solution.

    if you want help about your conenction speed from the forum members then can you post the adsl stats from your router please.  
    can you try quiet line test  dial 17070 option 2  should be quiet nohiss/crackle and best with corded phone   if cordless then dull hum normal
    can you enter your phone number and post results  remember to delete number https://www.btwholesale.com/includes/adsl/main.html
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Slow speeds, almost dead, can't figure out what's ...

    Hi all, I've had very slow speeds from my homehub for almost a week. I've tried a factory reset on the hub to no avail. I also spoke to technical support in India I think, but they were no help.
    When I perform a speed check the speed from the exchange to my house is fine, it's after that it dies a death.
    I've checked all cables and it is not cabling after the hub as this problem effects internet tv's that are connected via ethernet cable and others that are wireless and also tablets that work on wifi.
    In the last week I have had download speeds as low as 0.03 and for only a few hours last Monday has it been OK all of a sudden. I presumed a fix elsewhere but the problem came back an hour or two later.
    At the moment we can't use iplayer, youtube and every webpage takes ages to load. It's quite horrible. 
    Has anyone got any idea's what could be wrong and are there any diagnostic tests I can run on the hub to see if it's borked.

    Hi Welcome to the community forums
    Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
    once you have posted the information asked for then the community members can help you more
    Thank You
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Slow speed/high SNR margin after upgrade to ADSL2+...

    I have an issue with slow speed that I am suspecting is caused by a high SNR margin (about 12dB) which has come about (I believe) due to the fact that my router was repeatedly reset during the first few days of the upgraded service. The exchange was upgraded to ADSL2+ on 3rd January.
    I have a US Robotics 9108 which has worked fine for nearly six years. I was getting around 8Mbps before the upgrade which isn't far off the theoretical maximum.
    There was a problem with my router and I only found it to be my router at fault over the last few days. Upgrading its firmware has cured the problem which was that requests weren't being fulfilled once connection had been established, (seemingly particularly when this was ADSL2+ or ADSL2 mode). Consequently, I reset my router in these instances and I believe that this will have been interpretted by the exchange as being due to line noise. In general, I disabled ADSL2 and 2+ modes on my router to force it back to G.DMT and it usually worked fine (albeit slow sync rate relative to that I had before 3rd January).
    During fault conditions, the connection synced OK. I recently borrowed a router and tried it and it immediately connected faster than mine had done previously and I could access the web without issue. This confirmed that my US Robotics was at fault, and after downloading its latest firmware, it fixed the problem.
    There is no bell wire as there are no hard wired extensions from the master socket. I use a single filter which plugs directly into the master socket (i.e. no extension lead to the filter).
    I was using a BT filter (MF50) I got in 2004 when I first got broadband. This came with a Voyager 100 modem and is a rebranded YCL one. I have since replaced this with a Z350-UK which I have borrowed. The US Robotics didn't come with any filters.
    With the BT filter, caller display does not work at all when the router is connected in ADSL2 mode. In G.DMT mode the problem with caller display was intermittent. The Z350-UK has rectified the problem with caller display not working when in ADSL2 mode. I have ordered a Pressac Interstitial VDSL Faceplate as a perminant solution.
    Do I need to contact the support helpline to get this fixed? Or will the SNR margin drop over time? As I say, I got around 8Mbps before the upgrade.
    I am presently connected in 2+ mode and stats are:
    SNR margin (dB):
    12.8 
    5.4 
    Attenuation (dB):
    34.0 
    12.0 
    Output power (dBm):
    0.0 
    12.8 
    Attainable rate (Kbps):
    8984 
    1144 
    Rate (Kbps):
    6495 
    1144 
    I have just run the BT Speed Test and the results are:
    Test1 comprises of two tests
    1. Best Effort Test: -provides background information.
    Download  Speed
    5282 Kbps
    0 Kbps
    7150 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 5282 Kbps
     For your connection, the acceptable range of speeds is 2000-7150 Kbps.
     Additional Information:
     Your DSL Connection Rate :6495 Kbps(DOWN-STREAM), 1144 Kbps(UP-STREAM)
     IP Profile for your line is - 5730 Kbps
    2. Upstream Test: -provides background information.
    Upload Speed
    938 Kbps
    0 Kbps
    1144 Kbps
    Max Achievable Speed
    >Upload speed achieved during the test was - 938 Kbps
     Additional Information:
     Upstream Rate IP profile on your line is - 1144 Kbps
    We were unable to identify any performance problem with your service at this time.
    It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
    If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

    once you have maintained 3 days + stable connection then you can contact the forum mods on this link and request a noise margin reset http://bt.custhelp.com/app/contact_email/c/4951
    they normally reply by email or phone directly to you within 72 hours
    you do not need to contact the helpline
    They are a UK based BT specialist team who have a good record at getting problems solved
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • SLOW SPEEDS YET AGAIN IN SHETLAND

    Once again I find myself on here complaining about slow speeds. This time were down to 626kbps and I have spoken to other folk around the isles who say theres is at a crawl as well. Can we get this looked into please mods?
    Latest BT speedtest results
    Test1 comprises of Best Effort Test: -provides background information.
        Download  Speed
        626 Kbps
    0 Kbps    2000 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 626 Kbps
     For your connection, the acceptable range of speeds is 400-2000 Kbps.
     Additional Information:
     Your DSL Connection Rate :2592 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 2000 Kbps
    Heres my router stats:
    ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    11 days, 23:23:39
    Downstream
    2,592 Kbps
    Upstream
    448 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Interleaved
    Noise margin (Down/Up)
    7.6 dB / 17.0 dB
    Line attenuation (Down/Up)
    57.0 dB / 29.0 dB
    Output power (Down/Up)
    18.2 dBm / 12.3 dBm
    Loss of Framing (Local)
    0
    Loss of Signal (Local)
    0
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    10692092 / 131
    CRC Errors (Down/Up)
    6075 / N/A
    HEC Errors (Down/Up)
    N/A / 91
    Error Seconds (Local)
    3882

    Hi Shetlander,
    I am sorry that you are having problems again.  I have just sent you an email. 
    Drop me a reply when you get a chance.
    Thx
    Craig
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
    td-p/30">Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • I can no longer burn CDs  - "may be incompatible with this disc burner, try slower speed, try another make of disc"  Still doesn't work

    I can no longer burn CDs  - "may be incompatible with this disc burner, try a slower speed, try another make of disc"  Tried that, still doesn't work.

    Try a free burning utility which allows you to turn off the laser for test burning (so you don't waste media).  Try burning a test CD outside of iTunes.  If it works it's iTunes. If it doesn't work it could be computer software or hardware but then we know how to proceed.
    List of burning software on pure-mac.com - http://www.pure-mac.com/diskfile.html
    Burn - http://burn-osx.sourceforge.net/Pages/English/home.html - includes basic DVD authoring

  • Extremely slow speeds on Windows Computers with 5th Generation AirPort Extreme

    I just got a new refurbished AirPort Extreme 5th generation. Everything works great for all of my OS X devices and iOS Devices. I am getting my ISPs speeds when doing tests. The issue is when I am using Windows devices. My roommate has a desktop and a netbook and both are getting extremely slow speeds. Speeds like .07Mbps down. Does anyone have any idea what the issue might be?

    You have no large file?? Really.. in the whole computer there is not a windows update file.. a backup file... a movie download file.. nothing.. ??
    Anyway that is irrelevant.. the issue is wireless.
    Download the latest drivers from the wireless manufacturer.
    You will need to find out what wireless card is used and locate the correct download for that model.
    On the Airport it is well worth doing the following tests.
    1. Change the name to SMB standard.. short no spaces pure alphanumeric.
    So if your wireless name is Fred Blog's Airport Extreme wireless
    Plesae change it to AEwifi
    2. Take off all security for a test.
    3. Set channels.. I am guessing the computers are only using 2.4ghz, so set 11,6, 1 in that order.
    No improvement.. just put the security back to WPA2 Personal with pure alphanumeric password..
    Try and test new drivers and use no firewalls on the computer.. ensure that the computer is correctly set for home network.
    Beyond that it is just incompatible.

  • Broadband slow speed,ongoing since end of april

    Hi,i have been suffering slow speeds and dropping out since end of april,i have had 9 engineers out,but still no wiser.
    I use a desk top and laptop and have problems on both,running at 8 meg,cant open web pages,or do internet shopping,engineer blames the websites.
    i am a 2 min walk from the exchange,
    if i take my laptop to my sisters 4 miles away it works fine,and shes only on 2 meg.
    I had an it consultant round who did a ping test from laptop to router,and router to exchange,laptop to router was fine,but the router to exchange keeps timing out 19 times in 5 mins,where as my sisters did it once in 40 mins.
    i have opened a little square bt box from my socket box to the wiring outside,wiring looks in poor condition with wires not actually connected to anything,engineers say that wouldnt affect it,

    Hi Efcpaul
    I can take a look at this for you.
    Send an email to [email protected] with your BT account number, telephone number and a link to this thread.
    Cheers
    Stuart
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • MacBook Pro(Early 2011) extremely slow speed on Yosemite(10.10.2)

    Hi All,
    I installed and then reinstalled a fresh Yosemite But now i am experiencing issues like very slow speed of the OS & fan continuously ON. Mavericks was working fine.
    this is my ertecheck report
    EtreCheck version: 2.1.8 (121)
    Report generated 1 April 2015 12:03:11 am IST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.7 GHz Intel Core i7 CPU: 2-core
        10 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Replace Soon - Cycle count 1329
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 4:1:57
    Disk Information: ℹ️
        Hitachi HTS545050B9A302 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            MacHDD_2 (disk0s4) /Volumes/MacHDD_2 : 349.63 GB (118.65 GB free)
            MacHDD_1 (disk1) / : 149.11 GB (104.40 GB free)
                Core Storage: disk0s2 149.48 GB Online
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Daemons: ℹ️
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        None
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            MacHDD_1: Disk size: 149.11 GB Disk used: 44.71 GB
        Destinations:
            MacHDD_2 [Local]
            Total size: 349.63 GB
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Adequate
                Backup size 349.63 GB > (Disk used 44.71 GB X 3)
    Top Processes by CPU: ℹ️
            26%    Microsoft Outlook
            12%    coreaudiod
             6%    Google Chrome
             3%    WindowServer
             1%    launchservicesd
    Top Processes by Memory: ℹ️
        215 MB    mds_stores
        193 MB    Google Chrome
        183 MB    Google Chrome Helper
        129 MB    iTunes
        107 MB    Microsoft Outlook
    Virtual Memory Information: ℹ️
        5.04 GB    Free RAM
        3.41 GB    Active RAM
        698 MB    Inactive RAM
        1.59 GB    Wired RAM
        4.71 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 31, 2015, 07:59:25 PM    Self test - passed

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    5. Reinstall Yosemite from Scratch:
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    How to Clean Install OS X Yosemite
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • Slow speed during peak hours for over a year

    For over a year now my connection speed has slowed during peak hours, at first it would start around 6pm and drop to 5meg or so untill midnight at which point it would go back up to 8meg all night and morning.
    As the year has gone on it has gotten worse and worse to the point now where it starts around 2pm and plummits to 1.5-2meg and remains at that till midnight at which point it goes back to 8meg.
    I have been trying to get help with this from @BTCare on twitter for serveral months now and have gotten absolutely no where, every time i get the same old "are you on wireless or wired", "try a different router/microfilter", "try another PC", "run a diagnostic test on our speed tester" etc etc and at the end of it they go silent and then when i try and get some kind of update we are back to square one of being told to fill out my details on the website to open a NEW ticket even though i currently have 5 or 6 open tickets for the same **bleep** issue.
    So i've come to try my luck here before i throw in the towel and just get rid of the **bleep** line alltogether as it is currently a waste of money.

    AR7 DSL Modem Statistics:
    [DSL Modem Stats]
    US Connection Rate: 448 DS Connection Rate: 8128
    DS Line Attenuation: 10 DS Margin: 15
    US Line Attenuation: 5 US Margin: 23
    US Payload : 5764512 DS Payload: 33282192
    US Superframe Cnt : 87110 DS Superframe Cnt: 87110
    US Transmit Power : 0 DS Transmit Power: 0
    LOS errors: 0 SEF errors: 0
    Errored Seconds: 0 Severely Err Secs: 0
    Frame mode: 3 Max Frame mode: 0
    Trained Path: 0 US Peak Cell Rate: 1056
    Trained Mode: 3 Selected Mode: 1
    ATUC Vendor Code: 54535443 ATUC Revision: 2
    Hybrid Selected: 1 Trellis: 1
    Showtime Count: 6 DS Max Attainable Bit Rate: 10912 kbps
    BitSwap: 1 US Max Attainable Bit Rate: n/a
    Annex: AnxA psd_mask_qualifier: 0x0000
    Power Management Status: L0 DS HLINSC: 0
    US ACTPSD: -345 DS ACTPSD: -365
    Total init. errors: 1 Total init. timeouts: 0
    Showtime init. errors: 0 Showtime init. timeouts: 0
    Last showtime init. errors: 1 Last showtime init. timeouts: 0
    ATUC ghsVid: b5 00 54 53 54 43 00 00
    T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
    ATUR ghsVid: b5 00 54 53 54 43 00 00
    T1413Vid: 00 00 T1413Rev: 00 VendorRev: 00
    [Upstream (TX) Interleave path]
    CRC: 0 FEC: 0 NCD: 1
    LCD: 0 HEC: 0
    [Downstream (RX) Interleave path]
    CRC: 0 FEC: 0 NCD: 0
    LCD: 0 HEC: 0
    [Upstream (TX) Fast path]
    CRC: 0 FEC: 0 NCD: 0
    LCD: 0 HEC: 0
    [Downstream (RX) Fast path]
    CRC: 0 FEC: 0 NCD: 0
    LCD: 0 HEC: 0
    [ATM Stats]
    [Upstream/TX]
    Good Cell Cnt: 120094
    Idle Cell Cnt: 1444599
    Tx Packets Dropped Count: 0
    Tx Bad Packets Count: 1067
    [Downstream/RX)]
    Good Cell Cnt: 693379
    Idle Cell Cnt: 27694604
    Bad Hec Cell Cnt: 0
    Overflow Dropped Cell Cnt: 0
    Rx Packets Dropped Count: 0
    Rx Bad Packets Count: 0
    [SAR AAL5 Stats]
    Tx PDU's: 117946335
    Rx PDU's: 155121137
    Tx Total Bytes: 4246066378
    Rx Total Bytes: 461177898
    Tx Total Error Counts: 0
    Rx Total Error Counts: 676
    [OAM Stats]
    Near End F5 Loop Back Count: 0
    Near End F4 Loop Back Count: 0
    Far End F5 Loop Back Count: 0
    Far End F4 Loop Back Count: 0
    SAR OAM Ping Response Drop Count=0

  • The Delete Speed Test for Pages 2

    Hello Pages fans,
    “Speed” is a subjective term, so I wonder what people will find if they do this test:
    Paste a phrase such as “The quick brown fox jumped over the lazy dog’s back. ” ten times to make a dummy paragraph. Put the cursor at the end of the paragraph and press and hold the delete key and count the seconds it takes to delete back through the the entire paragraph, letter by letter. (This will depend on the key repeat rate you set in System Preferences.)
    If I delete a particular paragraph this way using Pages 2, when viewing the document in narrow format (i.e. viewing “fit page”) it takes about 22 seconds. If I view “fit width” and stretch the width across my 23-inch cinema display the same task takes about 101 seconds.
    Using Pages 1 it takes about 22 seconds (“fit page”) or about 27 seconds (“fit width”). Not as bad.
    I have tried every single fix proposed in this discussion forum to speed up Pages - to no avail. I am using a Mac Mini 1.42 GHz with 1GB RAM, a 23-inch display, 10.4.5 and the very latest updates. I have no other problems whatsoever in any other applications.
    Incidentally, In Word 2004 the same exact test takes about 17 seconds no matter what (whether viewed at 10%, 500% or anything in between).
    Trust me- I don’t actually sit around deleting paragraphs like this all day, but I do notice a very annoying typing lag. I’ve basically given up on Pages as a serious writing tool because of this typing lag / speed issue and gone back to Word. Pages 1 works fine and served my purposes for a year, but what future does the Pages application have if version 2 performs so poorly?
    Do those who report having blazing fast Pages 2 performance experience this problem with this test?
    Yes, this is a dreadfully boring test! But at least it’s not subjective and it’s not as iffy as watching the system monitor percentages jumping around.
    Thanks in advance for any responses.
    various macs...   Mac OS X (10.4.4)  

    True, MMINSO, I can just go use some other word processor. (Thanks for the tip.) I'm sorry to laugh at your suggestion but you entirely missed the point of my keyboard input test when you told me to just delete the whole paragraph at once.
    Ee gads... we could start a flame war over this! Can anyone think of a better, more reliable speed test to measure how Pages handles keyboard input?
    When I type text while viewing a document at full width across my screen, the typing is much slower than when I view the document tiny size. The typing lags. By "lags" I mean that the keyboard input is behind what I am typing. I devised a mind-numbingly simple little keyboard input test to replicate this problem perfectly. Again: This test directly replicates the type of keyboard input slowdown problem I encounter while doing normal typing. So it's certainly relevant, and it's also measurable and replicable.
    Naturally, it's not the actual number of seconds that counts, it's whether any given keyboard input task slows down when we do it viewing at different widths. The keyboard input rate changes, you see.
    I had hoped that someone would verify whether they experience the same lag in typing under the same conditions. In other postings, others have simply described the problem as "infuriating" and dropped Pages entirely. I don't think that's very useful. I was trying to be a bit more scientific about it in the hopes that it might actually be helpful.
    Maybe there's a better way to accurately demonstrate keyboard input lags in Pages?
    Maybe my machine is the only one experiencing any slowness.

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