SMTP: Fax issue???

Hi All
We have just upgraded from 4.6C to ECC EHP4.
SOST screen appears with the grey diamonds against the fax transmissions, even though the faxes have successfully transmitted. We have checked all the settings in SCOT but not able to find the solution. Domain setting is defined in the scot.
While sending the mail (internet mail), we are getting the green signal. So we are expecting the same for fax transmission.
Please guide us how to get the green status instead of the grey diamonds. All the messages are staying in the queue with the message 711. When i check the long text of this message it says
Message transferred by node to communication system
Message no. XS711
Diagnosis
The node has passed the message to its communication system.
System Response
Processing was ended normally.
Additional information on the node used (in the system language of the node):
Procedure
No action is necessary. The message will shortly reach the recipient.

Read,
Note 856367 - Interpreting the SAPconnect status code
Note 821447 - Fax has 'in transit' status for XS 702
Note 335310 - SAPconnect: No sending status/'in transit' status
Regards
Juan

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When the product is ON receiving and sending fax is going ok, but when the product is on auto power down it don't awakes as it should when a fax is incomming.
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Hi ,
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I work on behalf of HP

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Hello,
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Hi,
Install the laetst firmware below, that should resolve a such:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-7&cc=us&dlc=en&lc=en...
Fixes:
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Hi everyone,
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Message was edited by: phl00

OK, so enough software is available (or will so been available) for me to start posting these types of workarounds (and getting more of you up and running). And remember, what I am about to tell you is NOT supported by HP, so if you run into problems doing this do NOT call customer support. I am posting this stuff here to try to help out the community. I will stop posting if this gets abused (even once).
If you have an HP OfficeJet 7310 or 7210 printer, go to HP.com/support, tell it you have a 7410, and download the installer (follow my instructions on the [Beta Announcement|http://discussions.apple.com/thread.jspa?threadID=1252889&tstart=0 ] thread if you need more details.
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WARNING! WARNING! WARNING!
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Modem Passthrough - Enable
Cisco Fax Relay - Disable
T38 Fax Relay - Enable
Enable
Disable
Disable
Disable
Enable
Enable
1000
0
Enable
On Voice Gateway Router:
voice service voip
fax protocol t38 version 0 ls-redundancy 2 hs-redundancy 0 fallback none
On VG224:
no ccm-manager fax protocol cisco
no mgcp
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Hi MRWalleye,
Thank you for the information on your problem, this information will help me to narrow the solution. By your description with your problem I guess that the printer did not installed and setup properly with all your applications. So I suggest to remove the driver and software and install it again.
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Figure 3: Disconnect the USB cable from the printer
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Press the power button to turn off the HP product, and then unplug the product power cord from the wall outlet.
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Please, let me know if you have any other question or comment.
I am an HP employee, Printer/All-in-One Expert.
Give Kudos to say "thanks" by clicking on the "thumps Up icon"
Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.

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SMTP: Fax issue???

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