So wait - i have to PAY to talk to customer service on the pho
since its been longer than 60 days? what the hell? im buying an ipod.
Jdm058 wrote:
since its been longer than 60 days? what the hell? im buying an ipod.
?Well, get ready to pay more for support... http://www.apple.com/support/product...rincident.html?Ipod support is more that twice the cost of creative support, but wait there's more... http://www.apple.com/support/product...ecareipod.html?Read the last line " (4) Complimentary phone support limited to a single incident within 90 days of iPod purchase." You only get ONE free support call with them. With Creative you get 60 days. Sounds like someone didn't google before complaining. Maybe you should buy a CD player...
Message Edited by JQ on 2-04-200603:52 PM
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I have a pay-n-talk Iphone 3g, and I put 25 bucks on it yesterday and today I have nothing left because of "account adjustments"...20cents here 30 cents there, every 10 to 20 minutes...I haven't used my phone except for 2 texts??? So , what is going on, and how do i stop it???
Call the carrier
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The standalone upgrade is 79 US Dollars.
Go to Products, select Lightroom 6, click on Buy, select Upgrade instead of Full -
If I switch my installed PS6, Illustrator and InDesign over to the Cloud (from an installed program with the code, like Adobe used to do it), will I have to pay monthly even though I already purchased the programs? And will I then be able to use the program on another computer when I sign into my adobe account? I know how to switch it over, I just want to make sure I won't also have to pay monthly even though it's already been purchased.
Your purchase of licensed version of Adobe applications does apply to CC subscriptions. If you subscribe you will pay for the subscription on whatever periodic basis you choose (monthly versus annually).
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I am soooo disappointed with the apple customer service at the local store in Tampa......every time they give u an appointment and make people wait for hours......there was some cosmetic problems with the screen of my Mac book pro....they replaced it but the computer would not turn on....and btw when I went to pick up my computer the representative handover my computer to another guy without checking his id who was there to pick up his phone.......then I had to take it back second time this time they messed up my iWork...I took it back but they couldn't retrieve my history of purchase of iWork...and then when I installed the iWork at home...none of the applications is working.... .I will have to take is back fourth time.....I loved apple products but may be not anymore.......
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How can I actually talk to customer service?
How can I actually talk to customer service?
If you are having problems with Adobe Reader, why not just talk to us? Faster, easier and cheaper.
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Does Verizon not have a live chat option for customer service? or a phone number? I'm having a heck of a time trying to find how I can contact them
As taken directly from the VerizonWireless website.
(and I am not a chat or customer service agent, I just hang around here too much)
CHAT: Contact Us | Verizon Wireless
Customer Service
(800) 922-0204
or dial *611 from your mobile phone
View the *611 On-Screen App for Android Video
6 AM - 11 PM, Mon - Sun -
Do I have to pay to upgrade from iPhoto '09 to the latest version?
I just bought my first iPhone (the 6), and I want to automatically transfer photos from my (and my wife's) iPhone 6, to iPhoto. I am using iPhoto '09 and I believe I have to upgrade it to the latest version to make that happen. I went to the App store to upgrade, but it wants to charge me $14.99. I thought we didn't have to pay for upgrades any longer if we owned a legit previous version (came pre-installed when I bought my Mac in 2009. Can anyone shed any light on this? Or, recommend another app? Thanks.
Yes
backup your iPhoto library and purchase the latest version of iPhoto (version 9.5.x) from the App store
If you own any version of iPhoto '11 it is a free update - if you own older versions like iPhoto '09 it is a paid upgrade
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Does anyone know if I would have to pay to upgrade OS X Lion to the OS X Mountain Lion?
Hey, I am looking at buying a Mac Pro but have just seen thaat Apple has a new OS X Mountain Lion coming out htis winter.... Does Anyone know if I would have to pay to upgrade from OS X Lion to the OS X Mountain Lion? Sorry this will be my first Mac and I would like to buy it with the latest OS. I would hate to buy now then a newer OS comes out... Can anyone help?
Well, as both hardware and software seem to be on an accelerating schedule of renewals, you might never buy a mac on that philosophy!
Apple normally offer a period of grace if an new OS comes out a month or so after a new purchase (i.e., you can get a free upgrade), but longer than that an you have to pay.
Of course, there's no compulsion to upgrade to the new OS just because it exists. Plenty of people are still running Leopard 10.5.8. -
if i have a upgrade and want to get the iphone 5s but have tmobile do i have pay full retill or can i do the down payment
Yes. You can also check from the apple store app.
Going in store is a great idea. -
Do you have to pay for every song that goes on the Nano?
How do you get already downloaded songs onto the Nano? Can you simply throw them through ITunes, or do you have to buy every song that ever goes on the Ipod? I know you could probably put them on from cd's, but what about songs that I have already downloaded? Help????
>I can put the already 800+ songs that I already have onto a new IPod.
Yes.
>other 50% I've ripped from my cd collection. Will the ITunes take them?
Yes.
All I have to is drag the files from my music folder into ITunes, is it that simple?
Yes.
>Do you like the nano,...
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Gary
G5 DP 2.5GHz 4GB X800 2405FPW Mac OS X (10.4.2) G4 DP 1.42Ghz 2GB 9800 WS231, nano 4GB blk -
Does anyone else have this much trouble with Verizon Customer Service?
I cannot get any Verizon Customer Service to answer me through email or correct their errors through their store or through the telephone customer service. I have written to them three times with no reply back (although it says it will be answered within 48 hours), gone to the Verizon local store, and called them numerous times.
Ever since I purchased three i-pads for my sons as Christmas gifts my life has been nothing but stress while dealing with Verizon and Best Buy while trying to get a jet pack added to our account through Best Buy and trying to straighten the mess out through Verizon.
My bill is so messed up, of course in their favor, and they cannot seem to figure out how to fix it or else they don't want to take the time to fix it.
I own my own business and they should know that you NEVER just IGNORE the customer. They eventually do go away (to another company). When a company will not ANSWER complaints...there IS a problem! I am taking the next channel up.This is what happened. I bought the three i-pads at Best Buy because that is where we buy all of our computer products and it didn't occur to me to buy them at Verizon...Hence, that is why it went through a third party. Later, I found out I would have paid a much higher price, according to a Verizon salesperson, so I am glad that I didn't. But anyway...I bought two jet packs with the three i-pads because I didn't think two of my kids had internet connection so of course, I wanted them to be able to use the i-pads when they opened their gift on Christmas. I have a business account with three smart phones already with Verizon. The Best Buy salesman attempted to put the two jet packs on my business account, but he said they would not transfer on that account because it was a business account, so he had to open a new individual account and that Verizon would transfer it over to my business account. Right then, I could see dollar signs. That is why I went to the Verizon store the next morning (Christmas Eve) to straighten it out before letting it go on any longer. I explained everything to the sales person and he assured me that he fixed everything. I explained to him that I wanted to add the two jet packs on to our account...and for them to share our 6 GB of DATA at the present time until we could see how much we used first. Seems that one of my sons did have internet and he didn't need the jet pack. I called Verizon and was told to return it to Best Buy and I would not be charged for it since there was NO USAGE of data on that jet pack. We returned that jet pack. HOWEVER, the wrong jet pack was cancelled. So the one that was taken back was not cancelled through Verizon (it remained active) and the jet pack that we kept had no service and was cancelled. Was that Verizon's fault? Or was it Best Buy's fault? I don't know...but it was not my fault! My son lives out of town and he had to bring his jet pack in to Best Buy in order to get service on his jet pack reinstated. So therefore, he went a week without service, yet we were still being charged for two jet packs...$ 50.00 PER jet pack plus they tagged on 5 GB PER jet pack, which is not what we signed up for. The charge should be $ 20.00 per month to add the jet pack on to our business account. We are aware that we can contact Verizon *611 to talk to an agent because we have talked to them approximately five times already. I have emailed them three times with no reply. I have never had a problem before this, but I never had any issues so never had a reason to contact them or deal with customer service before. Jimfitzgerald...the reason people deal with a third party is that it saved us $300.00 from Verizon's price and we purchased these for 18 months with no interest. Had I known that Best Buy and Verizon do not work well together, I might not have ever bought these at all...But we have one jet pack now that we added to our account and still are being over charged for the two jet packs @ 50.00 per jet pack @ 5 GB data each...totally ridiculous. My son tried to straighten it out and was told by Verizon that we had one of the jet packs since 2011 and the other one since December 2012. Finally, Verizon said they understood and would straighten it out...But our bill is still wrong. How do you get them to answer your complaints? How do you get them to understand? If I don't pay our incorrect bill, they told me they will cut off our service and they are our business phones. Suggestions?
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Verizon Wireless has the absolute worst customer service I have ever received. The in store reps are unprofessional and spend more time texting and taking personal cell phone calls than in helping customers. They are not at all knowledgeable and even state they do not know what they are doing. When you call customer service you get jerked around and passed from one person to the next with no one knowing how to fix my billing issue. I have received NO call backs that were promised and the latest person I spoke to was incredibly rude. Sanita from Sacramento refused to even give me her last name or the last name of her Manager Nick so that I could follow up. I am incredibly disappointed at how poorly I have been treated. I will make sure to tell everyone I know about this experience and as soon as my contract has expired I WILL be leaving Verizon services after 10 years with the company!!
This is a customer to customer forum, so this is not the place.
What is going on with your account? maybe we can help you. -
Can anyone assist , i have tried to buy several times and get the same back after 24 hrs
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AT&T and Apple is going to cause people to look elsewhere in order to obtain services to operate their products which might not affect Apple all that much but AT&T may suffer a little bit and apple needs to go ahead provide the means for various ways to connect their devices through AT&T rather than forcing their customers to be locked in to paying an extreme amount of money for service.
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