Software Autoupdate and Creative Zen Xtra 30GB Mp3 Pla

Hi,
I recieved a replacement for my Zen Xtra which broke under warranty (very unimpressed with Creative at the moment) and since the scroll wheel wasn't working properly I installed the latest firmware and now that's OK.
However while using the Software Autoupdate to do this I also installed the latest of all the other software for the mp3 player. Since this I haven't been able to use my DVD player at all (It's still installed but doesn't notice any disks) - the two are DEFINATELY related since it stopped working virtually as the software installed. Everything I could download there (Mediasource etc) installed except for the Jukebox drivers which give an error.
The other problem is that although I've been able to uninstall all the other stuff Mediasource is still installed and is stuck that way - "An installation support file could not be installed. The system could not find the file specified." - looks like Creative haven't updated their uninstall program for the new version of Mediasource to me.
I've emailed Creative technical support but I wondered if anyone here'd had the same problem and is there any way to fix it without formatting? (It'll be impossible to format and reinstall XP without a working DVD dri've...).
Could anyone link me some sort of iso/bin/etc of the CD that comes with the player itself? I might be able to install that with Daemon Tools and then see if I can persuade it to uninstall itself then.
Any ideas?

Anecdotally they will honour the warranty of the country you purchased in, so 90 days parts and labour for the USA, and you might get another 9 months parts only...

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Creative Zen Xtra
Microsoft have certainly made the compatibility mode powerful in Windows 7!
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beta driver for Windows 7, I am using this without the previous distortion
that the default Windows driver gives. Everything is cool! This was my main
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HILFE......Creative Zen Xtra Firmware Prob

Hallo, leider kann ich nicht englisch, aber meine Hoffnung ist, dass hier jemand deutsch versteht und ich hier Hilfe bekomme. Ich habe mir einen MP3 Player gekauft. Und zwar einen
Creative Zen Xtra 30 GB.
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Aber w hrend dem Installieren gab es einen Stromausfall und jetzt geht gar nichts mehr. Jetzt meldet der Player immer: Firmware Problem.
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Ich habe es mit Media Player 9 und 0 und probiert, mit dem gleichen Resultat.
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Ich bin eine Hausfrau und habe nicht besonders viel Ahnung von all diesen Dingen. Ich m chte nur, dass mein Player wieder funktioniert und ich meine Musik und meine H rb cher wieder h ren kann.
Bitte, bitte, kann mir jemand helfen
F r eure Hilfe jetzt schon ein grosses DANKE.
Gruss Annemarie
Message Edited by Annemarie on -2-200702:49 PM

German to english translation using babel fish translation
Deutsch-Englisches bersetzung Verwenden bersetzung babel fish
unfortunately I know hello not English, but my hope is that someone understands here German and I get assistance here. I bought a MP3 Player. A Creative Zen Xtra 30 GB. Since I thought that the Player with new firmware would work still better, had I tries the firmware 2.0.3.0 to install. But during installing there was a power failure and goes now nothing at all more. Now the Player always announces: Firmware problem. If I go on job, the Player is specified. But if I the new firmware to load wants, always appears: Player not attached. I tried it with Media Player 9 and 0 and , with the same result. On the job the Player appears as Nomad Jukebox Zen Xtra. If I it then through doubleclick open, STORAGE appears Media and among them 20,0 MT stand freely from 20.0 MT. I am a housewife and have not particularly much notion of all these things. I would like only the fact that my Player again functioned and I mean music and again can hear my hearing books. Please, please, someone can help me For your assistance now already a large THANKS.
the firmware update only works using Windows XP.
Go to the control panel, then add remove programmes
remove windows media player , then re-start your computer
remove windows media player runtim and re-start your computper
remove all creative software from your computer, and re start your computer
Translation bersetzung
die Arbeiten des Mikroprogrammaufstellungupdates nur mit Windows.xp.
Gehen Sie zur Steuerverkleidung, f gen Sie dann entfernen Programme entfernen Fenstermittelspieler , wiederbeginnen dann Ihren Computer entfernen Fenstermittelspieler runtim und wiederbeginnen Ihr computper entfernen alle kreati've Software von Ihrem Computer hinzu, und Re stellen Ihren Computer an
downloaden Sie die playsforsure Software von der creative Web site, und bringen Sie es an
versuchen Sie das Mikroprogrammaufstellungupdate noch einmal
Aufmerksamkeit! Sobald Sie das Mikroprogrammaufstellungupdate (2.0.3) beginnen, das alles aus Ihrem Spieler gel scht wird, wenn Sie havent eine Kopie auf Ihrem Computer erhielten, sollten Sie versuchen und fr here Mikroprogrammaufstellungversion, die mit beginnt. wenn dieses doesnt owkr dann Sie verwenden mu , verbessern die 2.0.3.0 Mikroprogrammaufstellung als oben.
Hoope I verstehen Sie dieses, wie es auf dem Internet bersetzt wurde http://babelfish.altavista.digital.com/tr

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Software Autoupdate and Creative Zen Xtra 30GB Mp3 Pla

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