Software update from App Store

A co-worker installed a paid version of FC on my computer.
He no longer works here but he left his copy on my machine
I don't mind keeping it (not much use for it, but you never know)
now FC wants to update itself
and since I don't have his Apple ID, I can't do it, of course
(not that I would want to anyway)
How do I get rid of the Update alert in my App Store
without trashing FC all together ?

You can't. You will never be able to update it without access to the associated Apple ID.

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Numbers says update from app store macbook

Numbers says update from app store (macbook update) but Apple site says software update if installed originally from disc.Neither works and won't open in Macbook?

You say you used the App Store to update Aperture, but how did you buy Aperture orignally? Was your Aperture version bought from the App Store or did you buy Aperture as a retail version on DVD?

How do I remove a secondary apple id from my Mac? I am being prompted for a apple id password for a former user; I do not have the information. Prevents updates from App Store.

How do I remove a secondary Apple ID that is not in use from my MacBook pro? The ID does not belong to me and when I attempt to download updates from App Store with my Apple ID, I am prompted for the password of the secondary Apple ID.

Is this a second hand Mac? If so, you need to erase the Mac and install the version of OS X that shipped installed on the Mac from the factory. Then you set the Mac up as new with your Apple ID.
User Linc Davis explains how a new owner can prepare a 2nd hand Mac for their own use.
https://discussions.apple.com/message/25468326

How do I remove twitter updates from app store?

How do I remove twitter updates from app store seeing as I don't have a twitter account?

Perhaps you could try this to resolve your issue: https://discussions.apple.com/message/21973765#21973765

I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store.

I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store. I have already had to have a technician to look at it and really couldn't figure out what the deal was. I was told that the APP store software should give me no problems but the truth is that it locks up on the software. This machine is only 4 weeks old and I am using 37 g on a 1 T hard drive. There is no reason for it to be locking up. Also, when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that. I successfully used the help program on my pc lots of times. I did not need a $2000. plus machine to just get email. I just wanted to unload on somebody that might understand my pain and after checking out this site...I think there is a few of you out there.

I was told that the APP store software should give me no problems but the truth is that it locks up on the software.
The apps downloaded from the Mac App Store are written by third party developers, not Apple. If you have problems with those apps you need to visit the support area for their websites. Launch the App Store, locate the app name. You should see a support link.
when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that
Go to ~/Library/Preferences. Move the com.apple.helpviewer.plist file from the Preferences folder to the Trash. Restart your Mac, try the Help menu.
If you need help finding that file, hold down the Finder icon in the Dock then click: New Finder Window. From the menu bar top of your screen click: Go > Go to Folder. Type this in exactly as you see it here: ~/Library/Preferences/com.apple.helpviewer.plist That will take you right to that file.
(.plist) files stores information about a particular app or in this case, the Help viewer. Often times deleting the .plist file resolves the issue.
It's fine to "unload"... we understand that you expect your iMac to be stable but there are times when things go awry. That's why we have these forums so that you can you get help.
You may want to read up on how to repair the disk if necessary or reintsall Lion > OS X Lion: About Lion Recovery
Apple - Find Out How - Mac Basics
How to "switch" from PC to Mac > Apple - Support - Switch 101
I'm sorry you feel, "ripped off", but you are using the world's most advanced operating system and it may take some time to adjust to a new OS. http://developer.apple.com/technologies/mac/

Unchecking automatic updates from App Store

Hi
Having heard the problems with 10.1.3, and tho it's too late, it's not too late for the next updates: How do I uncheck automatic updates from App Store?
I've looked and don't see where or how.
best
elmer

System Preferences>App Store

Just bought my new macbook air, i noticed that my version is os x 10.9 (btw its 2013 model). how can i upgrade it to the latest version? it only shows apps such as numbers etc on the software update on app store

just bought my new macbook air, i noticed that my version is os x 10.9 (btw its 2013 model). how can i upgrade it to the latest version?(to 10.9.2 or 3?) it only shows apps such as numbers etc... of the software update on app store.

Here is a link to download 10.9.3 Update (Combo) manually:
http://support.apple.com/kb/DL1746.

HT4623 why do i have to pay every time i update from app store?

why do i have to pay every time i update from app store?

If you have any questions about your account in particular rather than questions about why something is the way it is, it would be better to contact itunes support at expresslane.apple.com than to talk to us about it. we can't tell you specific information about your account, only how things work in general

Unable to update from apps store

After downloading Yosemite I can not update from apps store. This is the prompt I get:
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
Now Apple doesn't recognize the serial number of my iMac.
Any help would be appreciated.

From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

When trying to do software update the app store is prompting me to sign in someone else's apple ID, and the email address is already entered.

when trying to do software update the app store is prompting me to sign in someone else's apple ID, and the email address is already entered. Only does it on application updates not the the system update, how do I which user to update certain apps. The apps were free

Hi Tim, your problem sounds a bit different, if you're not getting the wrong Apple ID thing, it may get more help to post a new query of your own.
https://discussions.apple.com/community/desktop_computers/imac_intel

Can't update from app store

Cannot download app updates from app store to iPad. If download selected, app on iPad is unusable while "waiting" for update.

What does the error message say?
 Cheers, Tom

When downloading an update from app store, password is requested from a different user. How to change user?

when downloading an update from app store, password is requested from a different user. How to change user?

Unfortunately there's no way around this. you will need that password to update the apps. If he won't give it to you, then i'm not sure what to say.
You should have kept the account with the Apps you bought yourself.
Otherwise, as I said, delete the Apps, and buy them again.
Sorry.

Update from app store asking serial number

I proceeded to a simple update of my aperture using the app store
I use the app store in order not to have to manage applications, installation DVDs etc..
What was not my surprise when aperture, after a minor update from app store, is now asking me for a serial number
Can anyone tell me how I ca nrecover the serial number ?
I m using the app store especialyl to avoid that kind of bs...

You say you used the App Store to update Aperture, but how did you buy Aperture orignally? Was your Aperture version bought from the App Store or did you buy Aperture as a retail version on DVD?

Software Update and App Store both are failing on me

I've got an Imac Intel Core 2 Duo running Snow Leopard 10.6.8. Internet runs fine, everything runs fine, except for 2 things.
          1) Can't use Software Update
          2) Can't sign in to the App Store
Have had problem number 1 for at least a year, and have done a clean install of the operating system, but to no avail.
I was hoping that Lion was going to fix this problem, but I can't use the App Store, so I'm in a bit of a jam, and hoping somebody can shed some light on the problem.
If I run Software Update from the Apple Menu, I get an error message saying there is a network problem.
          https://skitch.com/markdavidmccreary/fmq7s/software-update
I'm surfing the net just fine, so Software Update is the only app having a problem.
I read a report from Glenn Fleishman having a similar problem, and he quoted Kirk McElhearn, with this advice.
          I solved this on the Mac Pro with advice from regular Macworld contributor Kirk McElhearn. He suggested launching Applications -> Utilities -> Keychain Access, then selecting Preferences. In the Certificates tab, I set OCSP and CRL to Off. These two items are designed to prevent forged or revoked digital certificates used to confirm a valid identity from being used. It’s risky, but disabling that setting enabled me to download purchases to my laptop. The things I do for Apple!
I've tried that, but no luck.
When I try to sign in to the App Store, nothing happens. I'm expecting some sort of login dialog, but nothing appears on my screen.
Does anybody have any hints on troubleshooting this ?
Thanks
mark

I am experiencing the same issue when connecting thru Airport. HOWEVER, when directly connected thru Ethernet, it seems to work ok.
I basically bypassed the router.
One MIGHT think it is a router issue... however, I bought a brand new router and new cables, and have the same problem.
Bypassing the router is not an permanent fix for me, as I have other computers, printers, Ipads and phones that depend on the wireless router.

Changing apple ID to update from Apps Store.

Trying to update my apps from App Store. When asked to sign in, another apple ID comes up (ID belongs to a person who borrowed my Mac). It is greyed out and will not let me change it. How do I change it?

The app that this person's Apple ID appears for is their app. You cannot update their app with your Apple ID. Having their app on your Mac is software piracy. Delete the app and buy it with your own Apple ID.

Software update from App Store

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