Solaris 9 sconadm fails to register

Question

I've tried several different versions of java, but can't get my Solaris 9 servers to register successfully. My Solaris 10 servers are working fine, but this is the errors I get on Solaris 9. I am supplying an account number in the registration file and this does work with Solaris 10. The only difference between the Solaris 10 and Solaris 9 servers, is the lack of hostname and portalEnabled in the registration file. I've installed the latest version of update_manager for Solaris 9, the one release in August 2007.
sconadm register -a -r /etc/patch/registration
sconadm is running
Authenticating user ...
Mar 6, 2008 10:15:25 AM com.sun.cc.platform.user.UserServiceClientImpl validate
SEVERE: Error validating user with service: java.rmi.RemoteException: Runtime exception; nested exception is:
invalid SOAP envelope
Your login information does not match a valid Sun Account. Please try again.
Here is the error for the tmp file created with each attempt.
cat /tmp/basicreg20080306101416130.log
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI processInputParameter
INFO: Option:a
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI processInputParameter
INFO: Option:r /etc/patch/registration
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.adapter.CCRAdapter getValue
INFO: Running cmd := /usr/lib/cc-ccr/bin/ccr -g cns.service.swupPortalMgmt.statu
s
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI loadPropertiesFromFile
INFO: parentPath = /etc/patch
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI loadPropertiesFromFile
INFO: CLI registration profile found @ /etc/patch/registration
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.adapter.CCRAdapter getValue
INFO: Running cmd := /usr/lib/cc-ccr/bin/ccr -g cns.httpproxy.auth
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI run
INFO: OS Version: 5.9
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.advertisement.FailSafeAdvertisement
initNodeCollectionData
INFO: Initialize Node specific Data Collection items
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.advertisement.FailSafeAdvertisement
collectSIHostname
INFO: Collect Hostname
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.advertisement.FailSafeAdvertisement
collectOSName
INFO: Collect OSName
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.advertisement.FailSafeAdvertisement
collectOSVersion
INFO: Collect OSVersion
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI run
INFO: Advertisement Type: com.sun.cns.basicreg.advertisement.FailSafeAdvertiseme
nt
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI printRegistrationProfil
e
INFO: userName = dakotadavis
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI printRegistrationProfil
e
INFO: password = *****
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI printRegistrationProfil
e
INFO: subscriptionKey = ********
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI printRegistrationProfil
e
INFO: portalEnabled =false
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI printRegistrationProfil
e
INFO: proxyHost =
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI printRegistrationProfil
e
INFO: proxyPort =
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI printRegistrationProfil
e
INFO: proxyUsername =
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI printRegistrationProfil
e
INFO: proxyPassword = ****
Mar 6, 2008 10:14:16 AM com.sun.cns.basicreg.BasicRegCLI run
INFO: Authenticating user ...
Mar 6, 2008 10:14:17 AM com.sun.cns.basicreg.adapter.eCRAdapter <init>
INFO: Using eCRAdapter endpoint := https://cns-services.sun.com/UserInformationS
ervice/UserInformationService
Mar 6, 2008 10:15:25 AM com.sun.cns.basicreg.adapter.eCRAdapter authenticateUser
INFO: UserMgmt authenticateUser call took : 64595 ms.
Mar 6, 2008 10:15:25 AM com.sun.cns.basicreg.adapter.eCRAdapter authenticateUser
SEVERE: invalid username or password
Mar 6, 2008 10:15:25 AM com.sun.cns.basicreg.BasicRegCLI run
SEVERE: Your login information does not match a valid Sun Account. Please try ag
ain.
Mar 6, 2008 10:15:25 AM com.sun.cns.basicreg.BasicRegCLI run
SEVERE: authentication failed
I've tried deleting the cache, re-installing update_manager, and also tried 3 different versions of java (1.5.0_06, 1.5.0_12, and 1.6.0_03)
Has anyone had this issue and know how to fix it?

Answer 1

Thank you for following up and for the script. Magically my Solaris 9 servers are registering today (well, so far 2 out of 2 have at least). I ran the script you provided and saw this output near the end:
"Failure: Cannot connect to retrieve Database/current.zip: Read timed out"
This is an error I was getting on Solaris 10, during the registrion process, so it seemed to be authenticating me this time. In Solaris 10, I just ran sconadm a few times and it eventually took. I went back and ran sconadm again on the Sol9 servers, and this time my servers started registering successfully. Everyone always says they didn't do anything or make any changes, but I didn't. I ran sconadm more than 20 times on each server over the past two days, and every time it failed stating something about my credentials (see original post). I re-installed update_manager, cleared cache, sprinkled fairy dust, and cursed the gods all with no change. Today it works, so I guess my servers felt your presence and decided to be submissive.
I all seriousness, thank you for your time and the script. If I have any server that still give me a problem, I report back.
Thanks a lot...