Solman SMIN Incident: Information for SAP

Hi
We are using SMIN (actually ZMIN in customer namespace) in Solution Manager 7.1
I have created a test incident for SAP just to ensure it's working, which it is.
However, I have logged into the SAP Support Portal to just check the OSS Incident and how it compares to the information I put in Solman.
Short Text and Description both come across ok.
However, the "Information for SAP" field in Solution Manager (which I thought was the field that WOULD come across) does NOT show in SAP Support Portal.
So just confirming, should "Information for SAP" come across into the OSS incident?? If so, why isn't it appearing for me?
Also, is there any way to add "Steps for Reconstruction" in Solman? This area is also blank in SAP Support Portal.
Thanks very much!!!!!!!
Shaun

Thanks Prakhar! That was most helpful.
I have executed RNOTIFUPDATE01 and I have noticed that my incident in Solman (ZMIN) is not updating. It still has status of "Sent to SAP" and the SAP incident is still showing as "In Processing with SAP".
However when I logon to SAP Support Portal, on the SAP side the status is "Customer Action".
I had  a look at the job log for RNOTIFUPDATE01 and it said:
"At least one error occurred when communicating with SAP". So then I had a look at the spool and there is many, many lines saying:
"For object DNO_NOTIF, number range interval 03 does not exist DNO_NOTIF".
I then went into DNO_NOTIF transaction and there is no number ranges at all.
Here is a screenshot of Maintain Number Range Intervals in DNO_NOTIF:
Here is a screenshot of Number Range Groups in DNO_NOTIF:
Are the above Groups correct? Shouldn't ZMIN appear in there somewhere?
Also, why can I not add a new number range in Maintain mode?
Is this the reason why RNOTIFUPDATE01 is not working? How do I resolve this so my ZMIN can update?
Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Shaun

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