"Something is wrong on our end"
Cloud keeps saying there is something wrong on their end and to try again later. Nothing else. No other explanation or anything. I waited a day, and it still says this. I have a deadline to meet tomorrow and have NO TIME to waste on shoddy software design. Can someone help me find a way to access the Cloud software I installed?
Thank you.
Arktos_aurus are you referring to the discussion you started at http://forums.adobe.com/thread/1337038? If so I would recommend you respond to Beverly in your previous discussion thread.
Similar Messages
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Oops, something went wrong at our end
Skype for Web was working on my home system (in Chrome), although I could not get the audio and vido to work, just the text chat.
When trying from my work notebook (in Chrome 43.0.2357.81 m), when I login, I get this message (every time, for the last couple of days):
"Oops, something went wrong at our end
Sending one of our engineers to fix it. Give it a couple of minutes and try again."
I have also tried accessing Skype for Web from Internet Explorer 8.0.7601.17514 but get a script error after login (for 32 or 64 bit versions of IE)
Regards,
JGI believe the "Oops" error text is specific to only the web email app (OWA), not the desktop client. Do you get any other error details or error numbers? Regardless of what app you are currently using, it may be worthwhile
to try the other method you are NOT using (e.g. try the Outlook desktop client if you get the error in OWA, or use OWA if you get the error in the client) just to see if the behavior differs.
Eric Legault (MVP: Outlook)
Co-author, Microsoft Office 2013 Professional Step-By-Step
Try Outlook Touch! -
"We're sorry, something seems to be wrong on our end. Please try again later."
Hello,
I'm a subscribent of a yearly CC plan, and everything was OK since now. Day before yesterday, when the schedule for next monthly payment tick, Adobe did not charge my card. And yesterday morning I received an email with a message like that (self-transalted since I received it in Polish):
"With the end of the payed period your account on CC was changed to free since we couldn't charge your card. To use paid account update the payment information [link] (...)"
Well, cool. But:
1. My card is OK, I'm sure about that and bank confirms that. Nothing was charged from it.
2. I can't update the payment information since I get the "we're sorry" notice.
Customer service can't help me, at least the online one. The sole response the guy came up with to malfunctioned payment information update was to perform... payment information update. And an advice to call 0800 which is not even responding (rejecting my every call with a busy signal, tried all day long yesterday).
Here's the issue - what now? I can't edit the information, the error doesn't seem to miraculously fix itself and I can't use a support since there's no competent support that I can reach.
Thank you for any help.
A.I am having the same issue. When I try to update my payment information I receive an error that states, "We're sorry, something seems to be wrong on our end. Please try again later.
After Adobe's servers were breached I received a phonecall from my bank, stating that someone had used my credit card at a hotel in Mexico (I live in Ohio). I closed that credit card and was issued a new card. I want to update my card information on my Creative Cloud subscription. I chatted via the web with a customer service rep today. He was anable to help me. He suggested I call the Care Center. The hold was estimated at 2 hours. All I want to do is update my card information so the next time Adobe automatically bills for my subscription the transaction doesn't bounce. -
I enter my redemption code and click activate but this error message keeps coming up."We're sorry. Something seems to be wrong on our end. Please try againlater. If this continues to fail, please contact Customer Support."
contact adobe support, https://helpx.adobe.com/contact.html
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my customer is getting a error message as "We're sorry, but something seems to be wrong on our end. Please try again later. If the problem pers----"
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We're sorry, something seems to be wrong on our end. Please try again later.
Getting this message when trying to do Team Management and other functions on creative.adobe.com, impossible to adminster our team account and deploy new users!!
Not a good start to using CC. Is this a known issue or a problem at my end? -
We're sorry, something seems to be wrong on our end.
I need to change the credit card information and I receive this error:
We're sorry, something seems to be wrong on our end.
I tried to use other browser, removing all cache and cookies. No success.
No hurry, there are still 20 days until next payment, but please help.
Thank you!Hi Bogdan,
The next billing date for the Creative Cloud Individual subscription that you had purchased in 2012 for which you were unable to change the credit details is on November 5th 2013,
I would request you to contact us to change the credit card details before November 5th 2013 .
You can contact us through http://adobe.ly/yxj0t6, please free to post if you have any further query on this.
Regards,
Rajshree -
Something seems to be wrong on our end. Please try again later
hi
am getting this error Something seems to be wrong on our end. Please try again laterPlease read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
My payment was declined I need to update my payment info and it won't let me. My work is at a standstill on a deadline. Your website says help available 24/7 but your phone support is not currently open. Very frustrating just want to get on with my work and not trawl through your help directories!
You can contact our chat support for this. Please refer the below link.
http://helpx.adobe.com/contact.html?product=creative-cloud&topic=orders-refunds-and-exchan ges
-Harshit yadav -
Anyone ever see this?
yes, with website maintenance that's expected and, if there are unanticipated problems, that would be probably be seen.
in any case, if you continue to have problems, you can use adobe chat, http://helpx.adobe.com/x-productkb/global/service-ccm.html -
How to cancel CC subscription when this message keeps coming up (since last week). I only have 6 days until my current subscription expires and I don't want to auto-extend.
Contact support directly by phone or web chat.
Mylenium -
A window pops up and says:
The connection was interrupted
The connection to (the site address) was interrupted while the page was loading.
* The site could be temporarily unavailable or too busy. Try again in a few
moments.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
"Something went wrong" installation issue
everytime i try to buy CC, and i go to type in my school to get a certain plan, it says "something went wrong on our end" its been doing this for a while now.. help?
Moving this discussion to the Adobe Creative Cloud forum.
Lyndseyh27833109 have you tried the process using a different web browser? If so then please contact our support team directly at Contact Customer Care. -
I got this message when I just finished my online ordering. "We're Sorry. Something went wrong with your request. Please try again later." and I didn't get confirmation email yet but I've been charged from my credit card already. Any suggestion please?
I am having the same issue. When I try to update my payment information I receive an error that states, "We're sorry, something seems to be wrong on our end. Please try again later.
After Adobe's servers were breached I received a phonecall from my bank, stating that someone had used my credit card at a hotel in Mexico (I live in Ohio). I closed that credit card and was issued a new card. I want to update my card information on my Creative Cloud subscription. I chatted via the web with a customer service rep today. He was anable to help me. He suggested I call the Care Center. The hold was estimated at 2 hours. All I want to do is update my card information so the next time Adobe automatically bills for my subscription the transaction doesn't bounce. -
I have a LaserJet CM1415fnw and I have never been able to install additional apps. I can delete apps off the printer and I can also eprint. I continullay get this message when I click on the apps link on hpeprintcenter.com: Oops! Something just went wrong on our server! We've logged the problem and will fix it as soon as possible. Sorry for the inconvenience.
Hi,
I've the same issue.
I can only logon as the register proces ends. Any following (later) attemts to login end with the error message.
Tried twice - making two new account - same pattern, gets in first time only.
The printer works - print sent are printed. And do I enter a wrong e.g. password on hpeprintcenter.com I'm promted about the wrong password. But entering the right user and password the above error message appers.
Regards,
Michael
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