Sometimes I cannot get my apple tv to work after being in sleep mode. I then have to turn the power on and off to make it work. Note the white light will come one when I try and wake it up. But, the light will not blink.

Most of the time when I wake up my apple tv, the white light will come on, but will not blink when I have this problem. I then have to pull the plug and then put the plug back in the socket, then it will work.

How long have you had it? If it is still under warranty, you can have Apple help you out completely. If it is not under warranty, Apple might still be able to send you articles to assist you in this manner. Check "Contact Us" on any page at the bottom.

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Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.

I get the error message in QuickTime "operation stopped the operation is not supported for this media" most times when I try and export an .AVI file as something else (.m4v). I have not touched the file in any way (no trimming, clipping or other editing)

I get the error message in QuickTime "operation stopped the operation is not supported for this media" most times when I try and export an .AVI file as something else (e.g. .m4v). I have not touched the file in any way (no trimming, clipping or other editing), all I want QuickTime to do is export the file in a compressed format. Bizzarely, if I shutdown and open QuickTime many times I can occasionally export a clip as another format (maybe one in 10 times). I have seen that other users have had a similar problem after clipping files in QuickTime but this seems to be a slightly different bug in that all I do is open the file and then try and export the file as is - either way, this is a very annoying bug

@Z_B-B, thank you for taking the time to respond to my cry for help. However, the link you supplied does not address the problem: I am not trying to export from Final Cut Pro to QuickTime, I am trying to export from QuickTime to the rest of the world (like people's iPhones and Ipads) in .m4v format (so I am not emailing my freinds such huge files).
If I were to spend hundreds of Dollars on a copy of Final Pro I could export directly from there and not have to bother with QuickTime, but I do not take enough video clips to justify the cost. I must say that I never had any of these problems before I decided to switch from Snow Leopard to Mountai Lion.

HT201210 keeps saying "ipod update server could not be contacted or is temporarily unavailable" when i try and restore my ipod touch..any ideas?

keeps saying "ipod update server could not be contacted or is temporarily unavailable" when i try and restore my ipod touch..any ideas?

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

HT3204 signature invalid comes up when i try and update

When I try and update my itunes it comes up signature invalid and wont update

Try the simple changes of St-Street. Rd-Road, Ave-Avenue first, maybe you'll get lucky. I tried multiple different changes and nothing worked for me.
Someone in a previous thread received an email that said itunes/apple was aware of the problem and were working on it.
Edit: Just tried something else LOL and it worked.
I deleted my address, typed it in the second line, when I hit enter it told me the form was not complete. I then deleted my address from the second line and then retyped it in the first- spelling out North instead of N (like my mail actually says) and Street instead of St.
Finally my days of annoyance are over, hope yours is resolved soon too.

HT201413 my ipad stopped working and will not start error message 1601 comes up when i try to restore any one have advice on what to do

my ipad 4 stopped working, it will not switch on, charge nor will it allow me to restore, the errror message 1601 comes up when trying to restore does anyone know how to help as i am not near an apple store to get help

You have already seen this for Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
For a new machine Error 11 !
Check Hosts file if it is diverting iTunes away from Apple servers.

HT5312 I changed my Apple ID and email but the old adress still comes up when I try and get into Itunes or the app store

i changed my apple ID and whan I try and open the App store the old ID comes up how can I get it to take my new ID/ email address that has been accepted

Sign Out of your Account... Then.. Sign in using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622

Can't get yosemite to working after waking from sleep mode

I just installed Yosemite to my Mac Mini. When the computer goers to sleep for more then 30 seconds I can wake the computer but then after i see the desktop I can't do anything on the computer every click i make does not respond and I have to force the computer to shut down and I have to reboot every time my computer goes to sleep.

I have the exact same issue for the first time after installing Yosemite. On resume from sleep, I can see the desktop, and can move the cursor with the mouse, but clicking on icons, etc. does nothing, and the keyboard does nothing. A cold boot works fine. This is a Mac Mini bought in the Summer of 2014. I run no unusual software. I have eliminated all log in items in Preferences/Accounts, reset the NPRAM, have no peripherals (other than standard Apple mini mouse and wireless keyboard), and have shutdown and unplugged to reset. It makes no difference whether a password is required or not - once it goes to sleep, this is the result, and only a forced shut-down by holding the power button and a cold boot give me control back. This problem does not appear if it merely goes into screensaver mode - which I invoke with a hot corner.

Cannot connect to iTunes error comes up when I try and download a movie from iTunes. What do I do?

I tired moving the date and time ahead by a few years. I changed my DNS to 8.8.8.8 - nothing worked. Any suggestions?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Error message says online services encountered an error. service will be terminated when i try and upload.

cant upload videos anymore as I get the error message stated in the title. im trying to upload to youtube and never use to have problems. please help . thanks in advance. H

H
Please describe the export settings for the file saved to the hard drive and which is subsequently uploading to YouTube at the YouTube web site.
Be advised that the Youtube feature within Premiere Elements has limit of 2 GB file size/15 minute duration. Your actual file size and duration
may be exceeding those limits.
Even if you have an extended time account at YouTube, it cannot be used within the Premiere Elements built in feature.
And, if you go to YouTube with a file for upload there, you will need to apply for an extended account before being allowed to upload
more than 2 GB/15 minutes. All that is my current understanding of that situation. Check YouTube for details.
As a test, you could cut the file down to 10 minutes and see if you then can upload that file to YouTube at the YouTube web site.
The other part of the matter is what are your export settings to generate this file?
If you are not already...please select
Publish+Share
Computer
AVCHD
with an appropriate MP4 preset choice - H.264 1920 x 1080p30 or YouTube Widescreen HD.
Then upload that to YouTube at the YouTube web site.
Also try the 10 minutes cut down Timeline in an upload to YouTube from within the Premiere Elements YouTube feature.
We will be watching for your results.
Thank you.
ATR

I have the latest version of Apple TV. I buy videos off iTunes. I subscribe to iCloud. Yet so many times when I try and access the stuff that I paid for via the device that I paid through the cloud that I paid for - I can't

I only get the message that I can't access iTunes and to try again later. Every time I try later I get the sam message. What am I doing wrong? Why buy all this stuff if it doesn't work? Apple has an incredible reputation, but you stuff that doesn't work, and how do you get someone to sort it for you as per any company who sold you a series of stuff that didn't work. Who do I call? What do I do? I just want the stuff that I paid for to work. Is this unreasonable? Is there a consumer regulatory group that anyone can recommend that could approach about stuff that you buy that doesn't work?

you dont need computer. go to settings > icloud and turn off what you dont want like photostream/calendars/contacts. for itunes 11.1 you need to go to itunes.com and download it then install it.

I recently updated to ios 7.1 and had to delete albums that are stored in my iCloud. Now when I try to download those albums from the cloud, nothing happens. I can't even stream the music from the cloud.

I would like to add that music back to my library but unfortunately the icloud won't allow me to do that. I even tried transferring it from my macbook to my iphone with no luck. I have restarted my iphone multiple times with no luck. It is not a case of the music being out of date considering I bought one of the albums a week ago.

"Are you familiar with icloud photo stream?"
No.
"you can create a shared photo stream in the photos app, then once you created your photo stream, on your pc you can download the icloud control panel wich should allow you to automatically update photos on your pc by simply adding any photos you want to the created shared photo stream."
I don't know what that means.
Allow me to clarify -- What I want to do is make sure ALL the photos on the IPhone, including the ones NOT in the DCIM directory are all on the PC. Then I want to delete them from the iPhone to create space.
Is there a way to do that?

I recently upgraded to an iphone 6 and before doing so backed up trhe data on my iphone 5. When i try to restore my data to the iphone 6 i am asked for a password which i do not have. Any way around this?

I recently upgraded to an iphone 6 from an iphone 5. I backed up my iphone 5 to my laptop and whan i tried to restore my data to the new Iphone 6 it a password which i dont have. Is there any way to restore my data to the iphone 6 without using a password from my iphone 5?

Can you do the backup again if you still have the iP5 ?

My iPod 4th generation screen shakes back and forth every once in a while and the touch screen stops working. Then I have to hit the sleep button on and off to make it work

My iPod touch 4th generation screen shakes back and forth every once in a while and won't let me use the touch screen. I have restored it at least 5 times to factory setting and it is still happening. The only way to stop it is to hit the sleep button off and then on again. It happens about once every 5 minutes. Please help.

If you successfully (completed all steps without errors) restored to factory settings/new iPod and still have the problem that points to a hardware problem. I would make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Someone else's apple id pops up when I try and download an app. How do I change it to mine?

Someone else's apple id comes up when I try and download an app. How do I change it back to mine?

Settings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

Sometimes I cannot get my apple tv to work after being in sleep mode. I then have to turn the power on and off to make it work. Note the white light will come one when I try and wake it up. But, the light will not blink.

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