Song re-purchasing/downloading error?

I was re-purchasing/re-downloading a few songs I know I have previously purchased on other devices, but for some reason, some songs would require me to pay again, as if I never did. I have looked back in my purchase history & found the receipt listing the songs I was unable to download. How can I get my songs to download without needing to re-pay for it?

First read this: http://support.apple.com/kb/HT5085
Then this: http://support.apple.com/kb/HT2519

Similar Messages

  • Why when i buy a song it says download error. tap tp retry

    why when i buy a song from itunes it says download error. tap to retry

    Hey:-) i had that problem with a couple of songs!
    i know how to get rid of it,
    1. connect your ipod/iphone to your pc
    2. open itunes
    3. log in to the store
    4. then in the top right corner of the store, where it should say your email address, click the arrow that points down when your hover over it.
    5. then go to account
    6. then it should say downloads whn it brings up your accounts page
    7. press download now
    to transfer them to your ipod or iphone
    1. go to purchased in the side bar underneath the headline itunes store
    2.drag them to where your put your music onto your ipod
    i really hoped this helped cuz im rubbish at explaining :') bye!

  • Previously purchased download error on iPad

    So I went kind of crazy downloading previously purchased music in iTunes onto my new iPad 2.  I set over 100 songs to download, then went to watch a streaming movie.  The downloads were slowing down my connection (I have kind of crappy broadband) so I paused them after 20-30 songs had finished.  I forgot about it and came back a couple of days later and tried to resume the downloads one at a time, but I just get a download error that says "[Title of Song] could not be downloaded at this time." No matter how much I "tap to retry" it will not download.  If I try to download other previously purchased songs that I hadn't already set to download, it works fine.  If I look up the songs I'm trying to download in the Purchased section of iTunes, the songs are marked as downloaded.  If I look up the songs in the Music app on my iPad, the songs and albums appear in the list, but there's no album art, and if I try to play them, it just tries to resume the download and we're back to the download error. The songs are definitely not on my iPad.  Any idea what's going on and  how to fix it?  Syncing from my computer is not an option right now, as my iBook is so ancient I can't run a current enough version of iTunes to hook up my iPad - I set it up using my work computer, which does not have my music collection on it and needs to stay that way per company policy.  I'm really hoping there's a cloud-based solution to this weirdness.

    Ah-ha, okay. I figured this out, pretty much by accident.  If this happens to anyone else, here's how to fix it.
    In the iTunes Music app (not the store app, but where you actually play your music once it's downloaded), songs in the queue but not completely downloaded yet will have a button next to it that looks only vaguely like a stop button on a remote - a tiny square within a circle. Hitting that button cancels the download.  Note that there is no way that I saw to do this within the iTunes Store.  Yeesh.  Apple is usually better about usability than that.  But anyway, canceling the download within Music will remove the songs from the queue within iTunes Store and then the little cloud download icon will reappear beside the songs in question.  The songs I have tried so far have all downloaded just fine.

  • ITunes purchases download errors

    I purchased the Lord of the Rings HD bundle last night, and after a few abortive attempts, the movies appear to have downloaded okay, although iTunes seems to think it downloaded the 1st movie twice; there's only the one copy in my library, though...
    On a (possibly) unrelated sidenote, I cannot assign one of my custom audio equalizer presets to the 1st movie; the 2nd and 3rd movies behaved fine, but the 1st refuses to take.
    It's the 'iTunes Extras' that don't want to download, no matter how many times I try them, and no matter how many times I try them after making sure I have the latest version of iTunes (I do), or quitting and restarting iTunes, or restarting the whole computer....
    For the record, iTunes 11.0.1 trying to figure out whether or not I have any files that need downloading causes iTunes to freeze, while it scrunches up it's little head in fierce concentration, freezing the program for several minutes... it then (finally) decides that the last time it tried was not particularly sucessful (ch'uh!!!), it begins the download again, and all becomes right with the world.
    This is not the first time I've had problems with the 'iTunes Extras' portion.
    I will go as far as to say that I have more problems (i.e. failures) than I have successes, at this point.
    For the record, in this instance the error messages I get are the following...
    For the Fellowship and Return of the King extras, I get the error message "- stopped (error = -19)"
    For the Two Towers extras, I get the error message "- stopped (error = -23)"
    The download window states the the full file has downloaded, every time, but fails upon the last step, whatever that step is; i.e. the Fellowship extras file is 1.81GB, which is what downloads, then it faults...
    Anybody got any ideas...?

    On an additional note, the window that pops open to tell me there were 'some problems' with several of the downloads states that I should 'check the network connection and try again...' which is what I've been doing for about 24 hours now...
    Also, an album I bought just an hour or so ago has failed to download one of the tracks, and doesn't recognize that fact when I ask it to check for available downloads... making me wonder just what the **** is going on over in iTunes land...
    Too much holiday cheer...?
    Not enough...?
    Well, it's getting downright frosty over here where I'm sitting...

  • App Store Purchase/Download Error !!

    When I'm trying to download Xcode or any app it's give me that error.
    We could not complete your purchase.
    The product distribution file could not be verified. It may be damaged or was not signed.
    When I try to install an update for my computer it's give me that error.
    An error has occurred
    An error occurred while downloading the updates.(102)
    I'm really stucked with these problem for 2 days.
    Thanks in Advance.

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • HT201272 Music Purchase Download Error

    Hello,
    I purchased and downloaded an mp3 file, and it did not correctly download (I dont know why not) and the last minute of the song is missing. When I log into my itunes account and review purchased inventory, the song is listed as already downloaded. I do not know how to override this setting so that I can "re-download" it. If anyone has any suggestions that would be wonderful. I don't want to purchase it again when I alreayd legally own the file as is.
    Thanks!
    Alexandra

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes - if you have the incomplete listed in the Music part of your iTunes library (i.e. where you click on it to play it) then iTunes will see that and show it as 'downloaded' on the Purchased link ; deleting it from your library should change it to have a cloud symbol for re-downloading.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • HT202159 Purchase download error

    I just purchased Adobe Lightroom 4. While downloading it stopped. On the App Store application - Purchases tab, instead of the traditional Resume button by the troubled application, I get a dark gray blank button. Before the button there is a message saying "An error has occured" appears in red.
    I don't know how to resume this download.

    Hi Alex ...
    If you have anti virus software installed, you need to disable that.
    And turn off the Firewall in System Preferences > Security & Privacy
    And try re downloading the app...
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which app you want to re download. Then right or control click where you see Installed then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • Getting:  iTunes is unable to purchase downloads error

    Have been getting this error for at least the past 12 hours when I try to download. Not a network error. Not an access error. And not a credit card validation error. Anyone else having trouble buying songs?

    In answer to your thread on setting Category values that has just been archived see
    http://samsoft.org.uk/iTunes/scripts.asp#ChangeCategory
    Can't say I can think of anything offhand for your current issue...
    tt2

  • HT203433 only a portion of the song I purchased downloaded to my mac, but is there for my iPhone how do I fix it?

    I downloaded a song from Itunes but it only downloaded a portion of the song onto my macbook, but when I go to my Iphone the whole song is there...how do I fix it on my computer?

    You could delete that partial track from your Mac's iTunes and then copy it over from your phone by connecting it and doing File > Devices > Transfer Purchases

  • My songs from iTunes won't download, I went to the downloads tap and all seven of my new songs say "download error, tap to retry" and when I tap on one a message pops up saying " this song could not be downloaded at this time". What do I do?

    My songs from iTunes won't download. I recently just purchased 7 songs and they took my money but now the songs won't download to my phone. I have gone to the download screen on the iTunes app and under each song it says "download error. Tap to retry". When I tap to retry a song a message pops up saying "this song could not be downloaded at this time." And it gives me two options. Either done or retry. I have tried to download them many times. I signed out and signed back in on iTunes, restarted my phone, and even checked for any updates. Nothing seems to be working. They charged the money from my card but now my songs won't download. What do I do?

    Hello Bdev15,
    I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too.  I have a few additional suggestions to get it downloaded to your iPhone.
    First, I recommend checking to see if the download was interrupted:
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    If the songs still do not download, next I recommend downloading the songs when connected to another network.  For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network.  Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Best,
    Sheila M.

  • Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you

    Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you

    Hi Poonam26c,
    If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
    Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Regards,
    - Brenden

  • Songs purchased through iTunes on iPhone 4 get download error and will not load.  Account has been charged for the purchase.

    I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album.  However, all but 2 songs would download to my phone.  The other 2 have a download error.  Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

    I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album.  However, all but 2 songs would download to my phone.  The other 2 have a download error.  Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

  • I am unable to download itunes songs purchased on my iphone, I receive an download error tap to retry I have tried hit the pause button to try to retstart and am still unable to download the song on my iphone

    I am unable to download itunes songs purchase on my iphone. I have recieve a download error that says tap to retry.  I do that and keep receiving the same error.  I have read some responses to try to pause the download once it is downloading and also to restart the phone, but neither have worked for me,

    If you really are running OS 10.4.6 you have a long way to go!
    So, assuming you are not, what version of OS X do you have?

  • HT1725 I purchased a album of various artist, however some of the songs did not download, an error message saying something about not having proper information to download??? any thoughts on how I get the songs I paid for but did not download?

    After purchasing a album of TV Theme songs, during the download some of the themes would not load, an error message came up saying to the effect I did not have the correct info to download.  Does anyone know about this issue & any thoughts on how I aquire the themes I paid for?  The themes that did not load still show up in the music list but are greyed out & have an "!" exclamation mark beside the number of the item in the list.

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • HT1689 iTunes is having download error on purchased songs on iPhone. Why?

    Every time I go purchase a song on my iPhone it will start to download
    Get to 2.0MB, start all over and a message will come up saying
    Download error, retry or done as options. I never had this problem
    Til I updated to latest software for iPhone 4. Please tell me what is going on.
    Thanks
    iPhone user
    Dwhitaker12

    Try This...
    Close All Open Apps... Sign Out of your Account...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

Maybe you are looking for

  • VOIP over VPN dropp RTP protocol

    We are installing a new 2911 ISR in our office and connecting with a Linksys (CISCO) RV016 VPN router.  These are two small doctors offices that need to have computer, and Voip traffic over a VPN. Currently we connect an older RV082 and the RV016 tog

  • How to know on which time dimension level we are ?

    Hello, I would like to know is there a variable or a mean to know dynamically on which time dimension level we are in order to use that in a CASE WHEN clause ? By using a sort of aggregation tables in which one of the column contains the name of the

  • Vertically center text on a page-document wide

    Anyone know how to center text vertically on FrameMaker pages? (There is a way to do this, right?) Thanks!

  • Adding a Calendar to iWeb

    Does anyone know how I can add an active (ie updatable) calendar to iWeb 09? Thanks!!

  • SAP Mobile Engine with SAP NetWeaver 7.0 Java Trial Version ?

    Hi, I would like to know if I can use the SAP Mobile Engine on the SAP NetWeaver 7.0 Java Trial Version that you can download form SDN or in other words if I can configure a test system with the SAP NetWeaver 7.0 ABAP SP12 and SAP NetWeaver 7.0 Java