Sound Blaster Rage VoiceFX Test button not working

I purchased my creative sound blaster Tactic3D Rage headphones today and so far I am really happy with them. The only thing that bugs me is that the test button for VoiceFX in the control panel doesn't seem to work. I press it and talk through the mic, but nothing happens. I know the VoiceFX works because I tested it out through Skype test call. Only the test button in the control panel doesn't seem to work

Originally Posted by dinopkk
Hi Cavegraffitti,
Since you have tested it on another computer with the same result, there may be a problem with the headset. But do you want to try to do a hardware reset to the headset? It will reset the settings on the headset and maybe fix your problem. This website contains steps to do a hardware reset for the Sound Blaster EVO Zx and it can be used for the ZxR as well.
If you have not updated your headset's firmware you may want to give it a try as well.
I can now confirm what the problem is. After reformatting my whole operating system I was indeed able to get the software to work properly again, however after a windows update the software will not work properly again. Confirmed same thing about the windows update on my other pc as well and the only way to get it to start working again to to do a system restore point before the last update.
I am sorry but this is unexceptionable! So I have to stay on an old version of windows in order to use this product...
I want a full refund please.

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