Soundblaster Audigy 2 ZS - static no

Hi,
I have a Soundblaster Audigy 2 ZS soundcard in my Dell Dimension 4700 computer. Recently I started getting a lot of static - like rice crispies crackling.
It would go away sometimes after powering down, but come back after a few hours. After reading some of the posts here I tried moving the card further away from the video card. This seems to allow me to run longer without the static - a few days was my last try. But the static did come back and I had to power down to get rid of it. Now I am static free for several hours, but I think it will be back. I can't move the card any further away now - it is in the last slot. I'd appreciate any feedback on ways to fix my problem and what exactly my problem is. I don't really understand what is causing the static. Thanks in advance,Steve

I have the same card -- and the same problem -- in my Dell XPS Gen 3 system.
Two weeks ago, I started getting constant static though my speakers. I didn't know what the source of the problem was and, since I have a year left on my warranty, I called Dell tech support. I subsequently embarked on a two-week troubleshooting nightmare which involved all sorts of fun stuff including:
A system restore (rolling everything back to factory settings and having to reinstall everything)which did not solve the problem
Determination that I had faulty speakers (which turned out not to be the case after the speakers were replace with brand new ones)
Complete reformatting of my hard dri've and a full reinstall of the operating system (Windows XP Professional (turns out the XP professional disk I got with my computer actually contained XP Home, so I am looking forward to another round of reinstalling the OS once Dell ships me the proper software). The reinstall did not solve the problem.
The Dell people finally had me relocate my computer and 6-piece speaker system to another room (to see if an electrical source was causing the static). Static was still there.
They finally determined that the problem was in the Creative sound card, even though their diagnostics gave it a clean bill of health. My guess is that one of the input jacks developed a bad connection with the card after 2 years of use.
I have not yet received the replacement sound card. I'm crossing my fingers that when the new one arri'ves, the static problem will disappear.
So if you work through Dell tech support, do yourself a favor and cite my problem. It may save you hours and hours and hours of frustrating troubleshooting.
To be fair, I have to say that the various Dell tech reps I worked with were very thorough, polite, and accommodating. They did things by the book, which is really the only way to approach a mystery problem like the one I'm having.
The downside is, during the past two weeks, I've spent more time trying to get my computer back in shape than I've spent working (I'm self-employed). But it was also a learning experience and I now know a lot more about computers than I did before.
I hope you get your sound card problem solved quickly with less pain and suffering than I went though.

Similar Messages

  • Soundblaster Audigy SE static and low volume problems...

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    maybe you can set it manually with amixer.
    amixer -h
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  • SoundBlaster Audigy SE Sratching no

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    I bought a Soundblaster Audigy SE and installed it into my Compaq EVO W6000 workstation and it works and sounds great but all of the sudden when listening to music or video a loud scratching noise comes in that sounds like when you turn a radio dial to a channel that has no station.....like static, crackles and popping noise...it last for like a minute then goes away.......sometimes when I close Windows Media the noise stays on when I restart it, but sometimes it makes it go away.... I don't understand what to do in order to get rid of it....it is really loud and very annoying....

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    I *think* you have WhatUHear as the record device. Open up the Creative Control Panel (volume) and the far right option with the word Rec as the heading may have WhatUHear under it. You can click a drop down arrow and chose Microphone. Also, in Control Panel go to Sounds and Audio Devices, Audio Tab and click volume for Sound Recording. Make sure the tick is in the Microphone column.

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    Hello
    I excuse myself for my unworthy english.
    I disabled motherboard audio in Bios before installation and before putting soundcard in
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    no other cable..buti was able to install long ago
    Message Edited by ignaz on 08-2-2008 09:27 AMMessage Edited by ignaz on 08-2-2008 0:36 AM

    Your welcome try my pax drivers that might slove your issue

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    Message Edited by Alejandrootje on 0-02-2008 09:55 PMMessage Edited by Alejandrootje on 0-02-2008 09:56 PMMessage Edited by Alejandrootje on 0-03-2008 0:38 PMMessage Edited by Alejandrootje on 0-06-2008 02:9 AM

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    tony8gj wrote:
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