Spa9000 AA when phone busy

Hello everyone,
please help me to solve this problem:
I have extensions 11..19 (SPA921 phones with call waiting disabled)
AA DP1: (<:1>xS0)
AA Script1: factory default
- when I press e.q. 1 in the AA, ext. 11 is ringing, that's ok
- if I'm trying this when ext. 11 is busy, AA script hangs up the communication
But is there some method how to play some voice prompt in this situation (e.q. "Number busy") and send the caller back to AA script to allow him to choose another extension?

Hmm, it seems that I must solve it different way..
And don't you know If there's some guide or DTD from where we can know full syntax of that XML AA script?
I have been googling a lot of time but there's no information about writing some more complex AA scripts.
Thank's

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