Spinning grey wheel, mavericks won't download

Upgrading to Mavericks from OSX 10.7.5 on a air 13 late 2010 4g ram, 2.16ghz 256g storage, about 2/3 in use. I tried 3 times the night before last and it acted normal but after a few minutes it popped up to restart. Then starting yesterday morning, and ever since when i hit 'download' it clicks and gives me a gray spinning wheel in the upper left for a second, and that's all.  I have tried clearing the caches, and restarting the computer, and re logging in. It is not in Launchpad, it is not under unfinished downloads in app store accounts. It is in purchased apps, with the word download.
Thanks,
al

Make sure the Firewall is turned off in Sytem Preferences > Securitiy & Privacy > Firewall
Make sure Gatekeeper is enabled.
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.

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