Spotify won't return my money back

I cancelled my Premium suscription without having it used. I have sent several emails asking for a refund as their policy in the UE allows a refund if the suscription is canceled within 15 days and the user has not "used" the suscription.
I had no response of any of the emails.
As consequence, I gave order to my bank to cancel the operation so that THEY return the money back and also I filed a formal complaint in my local institution.
I just posted so that you were aware, I'm certainly not giving a single cent to this company in the future.

I attempted to cancell my account the FIRST time on 10/2/14 and I'm still getting charged TWICE a month for 9.99 to my credit card and because of which have encountered late fees on my credit card I barely use... I am fed up with this and want a refund of all charges from my first time trying to cancell as well as any late fees charged to my credit card because of your 'service' my first case number was 01868687.

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The product I bought its not working as i expected, it doesn´t translate the exact information from pdf to excel, how can you help me or how can you return my money back....

how can you help me

What about adobé export PDF. ?
Enviado desde mi iPhone
El 07/05/2014, a las 23:00, Claudio González <[email protected]> escribió:
The product I bought its not working as i expected, it doesn´t translate the exact information from pdf to excel, how can you help me or how can you return my money back....
created by Claudio González in Adobe Reader - View the full discussion
If you bought Reader, you were swindled, because it's a free program. And it has never been able of converting PDF files to any other format.
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I purchased game item, but not successful,but the money is charged,please check my apple ID ,return my money back.

Dear apple support service
My account balance was about $ 169. I play the game"heroes of camelots" purchased the game diamond package$109.99 for 7000 diamond, I didn't successful at the last step. but I find my account balance become $76.55, I am very appreciate if you can check my apple purchase history and return my money back.
I wish you can solve the problem as soon as possible.
I am waiting your responds.
Your faithfully
Steven Zhang
<Email Edited by Host>

This is a user to User Forum...
pingping710 wrote:
Dear apple support service
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I ordered a White iPod 32G 4G and cancelled the order because I changed my mind about the engraving. When will apple return your money back too your account?

It's Been about six days now, dont know how long it will take to get my money back into my accout before I can buy another one.

they said 5-7 buisness days. its now on the 7th and money is still not in my account...

Spotify Won't Pause - keeps going back to play (CarPlay)

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode. Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the app on the phone directly after a few seconds the music starts playing again. It's SO frustrating not being able to pause a song! Also if a call comes in, you answer the call the music pauses and then at some point during the call the music starts playing again in the background! Very off-putting, pretty sure the caller can't hear the music but you then have to force the app closed on the iPhone which is not entirely safe whilst driving! Also the length it pauses for varies each time, sometimes only 1 second, sometimes 5 seconds but each and every time I hit pause on either the app or the AppRadio 4 the song will start playing again. Any thoughts/ideas anyone?

Hi Rorey, OK here you go. Deleted and Re-Installed Spotify today. - Spotify Version 3.2.0- Firmware Version of the CarPlay unit (Pioneer AppRadio 4 Firmware V 1.0.7)- Steps to reproduce: 1. Connected my iPhone 5s running iOS 8.3 (12F70) to my Pioneer AppRadio 4 via Lightning Cable in USB port 1. 2. When CarPlay was showing on the car radio display, scrolled to the SPOTIFY app and selected it3. Went to My Music / Playlists and selected one of my playlists.4. Selected SHUFFLE PLAY.5a. Due to another bug with your Carplay app, the song started playing (well I guess it was playing as I went to the app on my iPhone and the progress bar was moving, but there was no audio coming from the AppRadio 4)5b. Went to Pioneers own UI, pressed Pause on the Spotify App on the phone and pressed Play on the Spotify App on the phone. This then kicked the audio in on the AppRadio 4.6. Went back to the CarPlay Spotify App and selected Now Playing - artist/title information and Play/Pause and Skip buttons displayed.7. When song was playing (and now audible) pressed the PAUSE button on the AppRadio 4 unit. Song pauses for approx. 3 seconds (on the phone app the duration times from the progress bar dissappear). Song then starts playing again (duration times appear back on the progress bar on the phone app). 8. Just to check, I select PAUSE on the app on the phone, song pauses for approx. 1 second this time, song starts playing again. 9. And just to be ultra sure, I go to the Pioneer UI on the AppRadio 4 and press PAUSE on here, the song pauses and re-starts again in a few seconds. 10. Make a phone call, using SIRI. During the SIRI process music is paused. Once the call is placed and the ringing tone is heard, song starts playing again. Music cannot be heard by the caller but is very distracting when trying to talk to someone. This is so so annoying and I'm not entirely sure if this is a recent bug or something that's always been there as I've only had the AppRadio for a short time but others above saying it's only occuring in a recent release. I hope you can fix this because Spotify is barely usable anyway - this bug makes it very frustrating and Apple Music sounds like a good deal to me as a paying customer. Chris.

Please check the LIVE CHAT Record and return my money back.

This is the situation.
My 2-year contract ended on 1-15-2015, and I ordered a new device iphone 6 plus (64G) on 1-13-2015 and selected Edge plan (I line, 1GB data, unlimited call and message from 1-15-2015, totally price $80/ month). I had a live chat with a lady and a man, and also confirmed it with call.
Now I found that the bill became $183 !!! 6GB data is stead of 1GB. The stupid thing is that I paid the same amount ($183) last month as I thought first month charged more because of handing fee.... Now this month It also 183. So I contact with LIVE chat person and ask them to check the LIVE CHAT record to compensate the losses. They told me that they can't enter the record and can't make this remedy.
So, why do I need take resposible for this mistake? Why do I need pay $200 more? Why can't your guys see the record and find the evidences? Actually I only use 20% data of 1GB, why you HELP me order 6GB?
Solved!
Go to Solution.

Welcome to the forums. You're talking to other users here. Further, your talking to users of Verizon's fixed location residential services including FiOS, DSL and telephone. Your issue is with Verizon Wireless. Visit their web site for support options.
http://www.verizonwireless.com/
Good Luck.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Can I get my money back or a new computer?

Hi I have problem with my laptop. I bought it in april 2009. Since that time it has been broken 3 times (doesn`t want to turn on), it was sent to service 3 times because of this reason (everything was deal with toshiba service without help from the shop where I bought the laptop they gave me 1 year warranty). I have international warranty (for 2 years) now and my network card is broken. In Polish low when 2 different things get broke I can ask for a new computer (without defect) or money back. Can I get my money back? How to do this?

Hi,
To be honest, i don't think that someone can say you if they return you money or replace it. It's user to user forum. But in my opinion, you won't get your money back but they can replace it... You contact the Asp (service center) in Poland

Can you delete an item from itunes and get your money back???

hi!!! can u please tell me if you can delete an item from itunes and get your money back???
Thanks XD

You can certainly delete it, but you won't get your money back.
Stedman

HT203167 I bought from pocket gem a item and never received it. There told me to contact apple. The purchase was on 12/07 /12 over $9.99 I never received the item. Please put the money back on my credit card

I bought from pocket game a item and never received it I contacted the company and the told me to contact you. I the purchase was on 12/07/12 over $9.99. I never received the item but I gat charged. Please return the money back on my credit card. Thank you

Well here on the Apple Support Communities you are talking to other users just like yourself and not Apple. We are not able to to do anything about your credit card.
My suggestion it to call your credit card company and ask them to deny payment. Once you have done that it will get someone attention and they will start talking to you seriously.
Allan

I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?

I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?

You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
Regards.

Verizon won't give me my money back!!

On December 30, 2011, Verizon pulled two payments from my checking account. This overdrew my account. Now, they are telling me in order to get my money back I have to wait ten BUSINESS days for some odd reason, or to EXPEDITE the return of MY money, I would have to send them a copy of my bank statement showing I am no longer overdrawn. The reason they told me they need my bank statement is because "banks won't take money from outside sources if you're overdrawn". In whose universe is that correct? I'm not going to get my overdraft fee, I've already been told that, and I am supposed to get my money back on January 18. A full 20 days after Verizon overdrew me. They are also not going to refund the whole amount. Only the amount that's left over after I pay a bill that isn't even due yet. I cannot believe that a company would actually hold someone's money for that long, especially after they've been informed (at least three times) they overdrew me. How long would they wait if my payment was sent back due to insufficient funds???? The story I'm being given is there is an "offline team" that takes care of these things and NO ONE has the number for them. It all has to be done with forms. I guess it's time to start lookiing for a new provider even though I never had an issue with Verizon until now.

Verizon required me to place a deposit on my account saying I'd get it back within 6 months of service. It's been over two years and I still haven't be given it back. I've called and can't get an honest response; I get transferred to different departments who say different things. I contacted the BBB about this and Verizon said that unless my payment history is crystal perfect including advance payments they don't have to return it. I found out this information after complaining to the BBB, if this was their policy they never told me about it. I'd switch to a different provider but I doubt I'd get my deposit back because Verizon is basically holding it hostage so I stay with them. I wouldn't doubt that the "positive" feedback you're getting is in fact Verizon moonlighting as actual customers who are giddy about Verizon.
Verizon did to a family member when we switched to "friends and family" what they are doing to you. Verizon overdrew over $500 bucks from the initial payment after the service was set up. They never gave it back and only sent rebates that didn't equal what they withdrew. This was of course acting ignorant to what they did. I love the fact that they say that those who make the decisions to remedy their mistakes which Verizon will never admit to are in fact, people you can't reach in anyway whatsoever. It's like some kind of hidden death panel if it even exists.

Can i return my ipod touch and get my money back

can i return my ipod touch and get my money back?

Maybe:
If you want to return an item, you can ship the item back to Apple, or bring it to any U.S. Apple Store for a full refund. For eligible Mac, iPad, iPod, and third-party products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return.
Items ineligible for a return include:
Opened memory
Opened software*
Electronic Software Downloads
Software Up-to-Date Program Products (software upgrades)
Apple Gift Cards
Apple Gift Packaging (origami style gift box with ribbon and greeting card)
Apple Developer Connection Products (Membership and Technical Support)
* You may return software after rejecting the licensing terms, provided the software is not installed on a computer. However, software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.
http://store.apple.com/us/help/returns_refund

HT2693 Please give me credit or my money back because I tried everything and still have a proble. I purchased it from amazon and worked fine. Please return my money or give me credit on my accout to resolve this .....Thanks

Please return my money or give me credit on my accout. The downloan would not work and have tried everything. I purchased it from amazon and works great. So please credit my account. THANKS

THANK YOU SO MUCH stussaar!
My Mother did what you said for the Spam and my number was in there about 100 times. She deleted all them. Deleted me as a contact and then rebooted, then she text me and I text her back and I went right into the Spam again. I told her to tell TMobile this so then can maybe help and remove my number from Spam on their end.\
Thanks you so much! you got us 99.999 % the way there!!
I appreciate your help!!!! I hope this worked also for your problem!!
Thanks again!!!
Mike

I just bought an ipad 2, it has not arrived but i would like to cancel the order because that was not the one I wanted. Do I get my money back if I make a return?

I just bought an ipad 2, it has not arrived but i would like to cancel the order because that was not the one I wanted. Do I get my money back if I make a return?

You will need to talk to Apple, they would be the only ones who can tell you. We are just a user to user forum here.

Can you return an app and get your money back

I was told you can return an app that you purchased and get your money back if that is true how do I do it?

A refund may not be possible since the terms of sale for the iTunes Store, as Joey said, state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
Good luck.

Spotify won't return my money back

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