Verizon won't give me my money back!!

On December 30, 2011, Verizon pulled two payments from my checking account. This overdrew my account. Now, they are telling me in order to get my money back I have to wait ten BUSINESS days for some odd reason, or to EXPEDITE the return of MY money, I would have to send them a copy of my bank statement showing I am no longer overdrawn. The reason they told me they need my bank statement is because "banks won't take money from outside sources if you're overdrawn". In whose universe is that correct? I'm not going to get my overdraft fee, I've already been told that, and I am supposed to get my money back on January 18. A full 20 days after Verizon overdrew me. They are also not going to refund the whole amount. Only the amount that's left over after I pay a bill that isn't even due yet. I cannot believe that a company would actually hold someone's money for that long, especially after they've been informed (at least three times) they overdrew me. How long would they wait if my payment was sent back due to insufficient funds???? The story I'm being given is there is an "offline team" that takes care of these things and NO ONE has the number for them. It all has to be done with forms. I guess it's time to start lookiing for a new provider even though I never had an issue with Verizon until now.

Verizon required me to place a deposit on my account saying I'd get it back within 6 months of service. It's been over two years and I still haven't be given it back. I've called and can't get an honest response; I get transferred to different departments who say different things. I contacted the BBB about this and Verizon said that unless my payment history is crystal perfect including advance payments they don't have to return it. I found out this information after complaining to the BBB, if this was their policy they never told me about it. I'd switch to a different provider but I doubt I'd get my deposit back because Verizon is basically holding it hostage so I stay with them. I wouldn't doubt that the "positive" feedback you're getting is in fact Verizon moonlighting as actual customers who are giddy about Verizon.
Verizon did to a family member when we switched to "friends and family" what they are doing to you. Verizon overdrew over $500 bucks from the initial payment after the service was set up. They never gave it back and only sent rebates that didn't equal what they withdrew. This was of course acting ignorant to what they did. I love the fact that they say that those who make the decisions to remedy their mistakes which Verizon will never admit to are in fact, people you can't reach in anyway whatsoever. It's like some kind of hidden death panel if it even exists.

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Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. If you don't receive even the automated acknowledgement of your submission, check any anti-spam filters to make sure that messages from Apple are not being blocked.
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We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
What have you tried to fix it ? Have you tried closing the Videos app via the iPad's multitasking bar and seeing if it plays properly when you re-open then app ? Have you tried a soft-reset of your iPad ? If neither of those fix it then are you in a country where films can be redownloaded (assuming that it's not a rental) ? If you are then delete it from the Videos app and redownload it via the Purchased tab in the iTunes store app.
If you can't redownload it (e.g. if it's a rental) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
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I refunded a app but it won't give me my money

How do I get the money back after refunding it

I do not understand your question. You can request a refund by
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If you need more information contact iTunes
Contact iTunes

My 9 year old daughter reopened my account - Spotify doesn't want to give me my money back

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Hi Liam
Thanks for your answer. You read all the way through what I wrote here; unlike the answers I get from spotify support, I can tell they don't have time to read my question all the way through!
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I Bought 30 dollars worth of itune cards to redeem and its not working , it has been authorized at the register i have proof on my register receipt so i went back to store they wont do nothing , i have to deal with itunes for the problem ....so im very lost left messages nothing back since yesterday 5 pm thanks

Hi,
this may be helpful
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292

Skype Support won't give me my account back.

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Attachments:
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Please...
Attachments:
notrequested.PNG ‏70 KB

Auto Thievery - Give Me My Money Back!

Oi
Whilst in the middle of a call, I get a little message pop up saying that you have auto-billed me for more credit.
I don't need more credit yet nor do I want more credit.
I sure as hell wouldn't have signed up for auto-billing either.
Please return my money IMMEDIATELY.
I don't like thieves.

Hi, Malthus101, and welcome to the Community,
As is noted in the blue box, above,
If you have a payment issue please contact Skype customer service as users here on the community can't help you with those. To help you find the right place for these types of questions please feel free to use the following links:
Refund requests
Please check your account regardless to ensure that "automatic recharge" is not ticked; if it is, by all means un-tick this setting. Then, please contact Skype customer service in order to request a refund.
As a proactive measure, you may also consider resetting your account password.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

If you can't provide a download I want my money back . Order ARSY908566072US. Fix it or give me the money back

oK. No answer. Maybe Facebook, twitter and consumer affairs

Probably a duplicate of https://forums.adobe.com/thread/1673345
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Verizon won't admit billing error

Just got the phone with Verizon supervisor. Verizon made a 30 dollar error and won't give me my money back. I have had good relations for the last 2.5 years, but am going to switch phone company due to this incident.
Question: Anybody else notice a change in the way customer service operates? I pay extra money for the great service, but with getting cheated out of 30 dollars I see no reason to stay with Verizon.

To explain myself better .... nope, nothing straight forward such as you suggest, wish it was that simple.
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I have been with Verizon for 2.5 years now and have always paid my bills. This is the first time there was a problem.
I have paid extra and stayed with Verizon for their customer service. They have helped me in the past numerous times with both my Droid and Razor phones.
But now I must look elsewhere because Verizon told me all was good and charged me $30 dollars to hook service back up.
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Can you get your money back for a misleading app

Hello
I bought an app because the decription gave sounded a lot like what I was looking for. Turns out its not and they failed to mention that you then also have to subscribe to their website to use it properly.

Apple won't give you the money back. So you can just learn from it for the future:
1.) Read the complete description
2.) Read the comments from the other users
3.) Have a look if there is a free lite version to test it.

I just join Verizon and my phone drop on price and the employee told me i cannot get my money back only a credit to the account

so i just got new service with Verizon on the 4 of July and the phones when on sale or should i say drop in price i return to the store to get the different back . i call verizon nice lady told me i will be able to get my money back just go to a verizon store. I came into the store i didn't want the money back i just wanted more things for the phone like the cool mophie case gold to match my phone she come back out after 30 minute of me waiting to tell me im sorry but we cannot give you your money back and i ask her why im still with in the 14 day return period and was told that i can get the different back i try telling her that all i wanted to do is get the case and the different she can put to the account. she kept saying no it cannot happen so i ask to speak to a manger and she would not come out she stay in the office and the lady that was helping me was just going back forth with me and the manger i told her i would like to cancel the service and i just go back to my old phone company she wouldn't cancel the service with me told me now the manger would put a credit to the account and i can order the case that way with really don't make sense to me if you can credit my account why is it i cannot get credit for my case today and i really don't know as she kept saying to me, i didn't want a credit to my account i want my case .

Maybe 5 minutes max?

Is apple giving money back if you have Mountain Lion uninstalled?

Hi everyone,
My main question is if Apple will give me my money back for Mountain Lion and iPhoto11 if I have them uninstall them? I know it's only $35 total, but I am not paying them my hard earned money for a program that has ruined my computer and makes me not want to even use it.
Also, is the correctional update going to be free for people who already purchased Mountain Lion when they release it? Does anyone know when they plan to release it?
Thanks for reading and/or responding, in advance!
Here is the rather long complaint I registered with Apple if you are interested:
"Good day,
After downloading Mountain Lion (I will call it ML) and iPhoto11 2 days ago, I am experiencing non-stop problems on a 2010 macbook pro that I have NEVER had issues with. I downloaded ML initially after seeing in multiple locations that Apple was advertising speak-to-type app that allows you to do type papers/do homework simply by taking into your computer... Yea, they forgot to mention the app only lets you talk for 30 seconds and gets more than half of my words wrong. WHAT KIND OF PAPER CAN I WRITE IN 30 SECONDS?! False advertisement.
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- Notes are not saving what I write on my phone; is only saving what gets typed in from my computer.
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- I set up my emails to appear in order by date. This does not save.
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- My battery is draining much faster than it did with Snow Leopard (SL) and is also draining much faster than it says it will when I hover the icon. Right now it is at 29% and says 2 hours 5 minutes remaining. Eight minutes about it was at 36 percent and said over 3 hours remaining. Clearing not true.
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So, yea... that's it. Haven't heard back from an actual human being, of course, so I plan on calling Apple Support today and also have an appointment at the Apple store about an hour away from me incase they can't help with everything over the phone. Wish me luck!

Good luck!
While the majority of users are not seeing any major issues there are always a significant minority who run into problems.
Question is why? Is it something to do with software/system configuration prior to upgrading, the process going wrong or Mountain Lion bugs.
Now there are inevitably bugs in all software - the question is why are onlt some peopel affected.
Your real problem is that you can't simply downgrade to Lion or Snow Leopard without wiping your existing system.
Apple have refunded some users who have not been happy with certain aspects but I think they would be handling this on a case by case basis.
Personally, if in your situation I would ensure I had all my data backed up, reinstall the shipping OS, update it to current version and then try to install Mountain Lion again.
When computers play up sorting things like this out is a real chore.
AC

I bought a 27 inch iMac that I must constantly send to repairs. How do I get my money back?

I bought this imac at the end of last year.
After 3 months the screen started to get smudges all over the place, and since I work in video production, thats just something I cannot have.
I sent my computer to get repaired, and they replaced the screen. It's been 2 months, the screen is getting burned again, and now it crashes constantly, I get the "white screen of death", it doesnt boot up, then the screen starts to flickr like a strobe light. I try again, and then the screen turns all blue, like a blue screen you get using a windows based PC. Now I luckly managed to boot it up, and came straight here, and if I manage to finish this post without it crashing again its a great deal of luck.
I called the apple call centre, and they said that apple somehow managed to replace my screen with another defected one (yes, they actually told me that) AND that I probably also have a defected seagate hard drive that they are replacing in all the imacs bought from 2009 to 2012. They also said that its "weird" that they didnt replace it the first time it went to repairs.
I do all my work on this computer, and I can't manage to constantly be without it to send it to repairs, and that is probably whats going to happen, till my warranty voids, then I will be the proud new owner of a 27 inch brick.
Im extremely dissapointed at apple. I was willing to pay 2000 euros for a computer, because then I would "pay for quality" of the product, and get good service. Well the product obviously has severe problems, and the customer service is even worst. They told me all that ridiculous stuff that puts apple in a shameful position, and also shoved me aside to deal with my problem with someone else. They said the only way I could "try" and get my problem fixed, Is if I send an actual letter (because apparently people still do that) to the Apple Europe Headquarters in Ireland. I live in Portugal.
Before the apple europe headquartes in Ireland ask me to send a pigeon to the United States, I would like to say that i'm probably never going to buy products from Apple ever again. I'm not the only person with this problem, and people close to me are having exactly the same problems and feelings twords apple. If I get my money back, maybe I will still buy my music from iTunes, that at least hasn't given me any problems...yet..

I have some news on my situation, and some news on the problem of the screen itself.
First, this still could be wrong, but here is a possible explanation for the screen problem:
http://www.hardmac.com/news/2011/04/05/investigation-of-the-marks-on-the-imac-sc reen
It seems that the mac is overly sensitive to dust, but the only dust that actually goes in, is a very thin kind that you have pretty much everywhere. Maybe the heat from the computer makes the dust stick or something, I don't know.
Anyway, I wen't to the store where I purchased my 27'' imac, and asked to talk to the manager (it's one of those big chain stores, like best buy, but in this case its called "Fnac"). Apparently I was terrebly missinformed by pretty much everyone, including "Fnac" employees. It appears that I am in fact protected by portuguese law, and everytime I get a new component replaced, I get a new 2 year warranty for it (in Europe you always get 2 year warranty for everything, instead of 1). And, after the 3rd attempt to fix a recurring problem, I can in fact demand the money back, or a replacemement new product. There is still some glitchy stuff on that matter though. The manager said there is this problem in pretty much in every retailer everywhere - there are 2 kinds of stores that sell apple products: there are those stores that are just intermidiates between apple itself and the customer, witch means that for every product they sell, they only own a small percentage of it; and there are those who buy apple products, to resell them to their costumers. On this second kind of stores (like Fnac, and probably BestBuy and such), where they resell, they have to give you the money back because the law says so (since they own the products they sell). But Apple on the other hand doesn't allow it. So basicly, they have to give me the money back or a new product first, and then ask apple for permission and hope for the best, because if they dont give permission, the store will loose the money the product is worth.
My problem is "kind of" solved though. Now I know that even in the worst case scenario, I can keep replacing the screens once or twice a year, witch is not really great because I'll not be able to work on it for around 2 months in every year. It's still bad for apple, and its sad that the ones who actually solved my problem was the europe consumer laws, the portuguese government, and the store. Apple, a company that at this moment makes more money then the united states, doesn't have a solution for me, and doesn't agree with the solutions the other ones gave me.
Thanks for all your help and opinions. They gave me some perspective.
I will still be on the lookout for more answers, and if anyone has the same problem I can use my experience to help them.

Can I get my money back please

I have allready waisted over 10 hours on that software and the person at the store say that "Sofware can't be return" if the box is open
200$ is a lot of money for me so please Mr Adobe can you fix it or give me my money back, Already try the software on my PC and my MAC and it's the same result
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I Bought your software thinking that Adobe Premiere was the BEST in is class but this one just don't work .... please read my other post

Hello Steve
1- I don't work at Adobe so I didn't know that the site was not hone or monitored by Adobe ... sorry
2- If you look back at my post at no point I'm been aggressive or in polite event after waisting about 15H on a software that from what the salesman said, was easy as pie and then just got told by the same salesman that there was no refund on software.
3- I never said bad comment on the software it self or the Adobe Cie, on the contrary I choose Premiere because it was from Adobe and I trust that Cie.
4- I don't really care that they stop making adobe Premiere in 2003 ... they start using intel cpu in mac computer in 2003 ... do you care ? I bought a software called ADOBE PREMIERE Elements 10 so again ... sorry
5- I could have probably kept going in the same post and I do apologize about that but at the end of your last post you basically told me ... " Good luck you are on your hone" so basically the new post was more like a Hail Mary to try to get my money back, I heaven said PLEASE.
6- I did finally called Adobe "INDIA" or "Canada" not sure but the tech was really funny and nice but I could not understand half the word he said, he did made me realize that I was running my audio at 44KHz and that trunked version of adobe premiere element only let you import audio at 48KHz
and that you can't make your hone Template so switch all my DAW to 48KHz and now I have been copying stuff from old DV tape , next i'm going back on my HD Cam.
P.S. One of the only thing I could understand from my friend in India is that the RED line on top of the timeline is only there to tell you that the video as not been Render yet nothing to do with the format import ... good thing to put in your next Tutorial
Anyway Thanks for all your help have a nice night

Verizon won't give me my money back!!

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