Stange print job re-direction

Ok got a strange one here. We have a SBS 5.1 server with queue based
printing. I recently installed a brand new HP Laserjet 2430dtn and used the
included HP cd for network installation. So the printer does not use the
Netware queue for print jobs but the HP networking utility only for the
people who need access to this printer. Long story as to why I didn't set
this up on the Netware queues but I was having major problems getting that
set up, hence the HP networking wizard. Now, a queue based printer that has
been on our network for years will no longer print, anything sent to that
printer now ends up on the brand new HP 2430dtn even if the user printing
never had the drivers/utilities installed for that new printer. I can't for
the life of me figure out why this is happening. My initial thought was
maybe the IP adress was the same for both printers so I changed the IP
address of the newly installed printer. No luck with that.
Any ideas? Totally confused by this one.
Thanks,
Tom

Strange, I checked the JetDirect settings via the http interface and there
was no queue or server specified so I just disabled IPX and the print jobs
no longer redirect themselves to the wrong printer. All print jobs go where
they are supposed to.
Thanks,
Tom
"Peter Kuo" <[email protected]> wrote in message
news:[email protected]..
> The only way a JetDirect can grab a job off a queue is that its config
> is set up to ... so, I'd start by looking at the new printer's config
> setup ..
>
> --
>
>
> Peter
> eDirectory Rules!

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    I have a similar problem, I have a directly connected 1300 and a network P3015. The 1300 is connected via USB, the 3015 is connected by RJ45 cable right to the router. Both printers have their print queues get stuck, but only from my HP Pavilion Elite HPE running HP-installed Windows 7. All the other machines in the office can use the 3015 printer perfectly well. One is an older Pavilion using XP-Pro, another is a Dell using XP-Pro and the third is a Lenovo laptop using Windows 7. All our toners are not refills (seems like a stupid suggestion that the toner cartridge could cause a queue to lock up). The problem is definitely between my machine and the HP printers. I have a Brother printer and a couple of Seiko/Epson printers that all work perfectly fine.
    Rebooting several times a day is getting old.

  • Network Print Jobs Stuck in Queue

    Hello,
    I have, perhaps, the most frustrating problem on the planet.  In my home network, I have a HP Color LaserJet 2600n connected to my main PC, with 2 other PC's on the network.  All 3 run Windows 7.  Printing from my main PC works fine, but if I try to print over the network, the print job always gets stuck in the queue.  I can see it stuck in the queue on my main PC, but I can't do anything about it.  I can't delete it, nothing.  If I restart the spooler, then it magically prints and clears the queue, but it's annoying to have to do that all the time.  I've reinstalled the drivers several times to no avail.  Tips?
    RPGillespie

    I have a similar problem, I have a directly connected 1300 and a network P3015. The 1300 is connected via USB, the 3015 is connected by RJ45 cable right to the router. Both printers have their print queues get stuck, but only from my HP Pavilion Elite HPE running HP-installed Windows 7. All the other machines in the office can use the 3015 printer perfectly well. One is an older Pavilion using XP-Pro, another is a Dell using XP-Pro and the third is a Lenovo laptop using Windows 7. All our toners are not refills (seems like a stupid suggestion that the toner cartridge could cause a queue to lock up). The problem is definitely between my machine and the HP printers. I have a Brother printer and a couple of Seiko/Epson printers that all work perfectly fine.
    Rebooting several times a day is getting old.

  • Print Queue will not remove print jobs

    I am running Windows Server 2008 R2 Standard. I have a Printer HP LaserJet P4015n set up as a network printer thru DNS.  The printer is working fine all print job will come
    out. Each time I send a print job to stays in the queue with the Status "Sent to printer". If I send another print job to the printer it will print out however the job will stay in the queue. I have added the printer to a user’s machine and they were
    able to see all the print jobs in the queue. I have stops and started the spool however it does nothing. I have already reinstalled the printer but it has done nothing to help.
    After about 5 - 10min of the jobs are sitting the in the queue they delete themselves.
    Does anyone know of anything I can do about this?

    Hi,
    Thanks for the post.
    Here is something I need to confirm:
    1. Does this issue occur with other network printers?
    2. Does this issue occur when printing a text file?
    If this issue just occurs with HP LaserJet P4015n, it is caused by the specific printer driver.
    Now please perform the following steps to troubleshoot this issue.
    Clear spool file
    1. Stop the spooler by doing the following:
    a. Click Start , Settings , Control Panel , Administrative Tools , then Services .
    b. Scroll down the list of services for the Print Spooler.
    c. Right click Print Spooler and click Stop .
    2. Delete the spool files
    a. Open My Computer.
    b. Go to C:\WINDOWS\system32\spool\PRINTERS\ .
    c. Delete all of the files inside of this folder.
    3. Restart the spooler.
    a. Click Start , Settings , Control Panel , Administrative Tools , then Services
    b. Scroll down the list of services for the Print Spooler.
    c. Right click the Print Spooler and click Start.
    Change the spooling format
    Set the spooling format to RAW, and then try to print directly to the printer instead of spooling the print job. To do this:
              a.       Click "Start", point to "Settings", and then click "Printers".
              b.       Right-click the printer that you are using, and then click "Properties".
              c.       In the Advanced tab, click "Print Processor".
              d.       Set the default "Data type" to "RAW" for both "WinPrint" and "ModPrint".
              f.        Click "OK", click "OK" again, and then close the Printers dialog box.
    Does it work?
    Hope this helps.
    Miles
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • HP Officejet PRO 8600 paper feed takes over 2 minutes to pick up paper on print job

    Once you hit print it takes 2 minutes and 18 seconds for the printer to pick up the paper and print the document.  If there are multiple pages for the print job, the second and subsequent pages print immediately after the first one finally, finally prints.  I cleaned the rollers, checked for software upgrades, reset the printer, tried all different paper weights, etc.

    Hi , and welcome to the HP Forums! I see you are experiencing print speed issues.  I would like to help! Do you have the same issues when making a copy, as opposed to a print? I'd recommend starting with a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I would also recommend downloading and running the HP Print and Scan Doctor. Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

  • HP LaserColor 3550 : printing jobs just hang for no apparent reason

    On an iMac G5 I administer at work an HP Laser Color 3550 was recently installed by a professional from the store. It did one printing job just to please the technician and then, later, when someone else tried to print, the job just hung! I should perhaps add that it's a multi-account machine which I administer but personally don't use, apart from checking it out.
    I spent a long time deleting and re-adding the printer in Printer Setup and repairing permissions.
    I installed and reinstalled the driver and HP toolbox from the HP site and, when I realised that no extra installation was in fact required in Tiger, became worried that my having done this installation was what was causing the problem.
    I also used Printer Setup Repair to repair specific permissions. This came up with a message saying a CUPS file was missing which it couldn't repair (sorry, I didn't note the detail and I'm not on the same machine at the moment).
    I've read some of the posts here with look-alike problems and noted down the steps that Greg Sahli has recommended. But I'm wondering whether I shouldn't go directly to a Combi re-update?
    I'd be very grateful for any help!
    Mike
    imac G5 2mgz Mac OS X (10.4.3)
    imac G3 600

    Mr or Ms Light,
    No, I don't think it's an OS problem. Printing on the Mac is nightmarishly complicated (under the hood), and HP installs its own system that bypasses the default FreeBSD system. This is an occasional problem with my HP 5550. HP claims to have good user support.
    I've had, regularly, the exact symptoms. I've a migraine now, so I can't remember what I do about it. But it would be typical of me to press the printer button off, then clear the queue, then turn on the printer and have it remove the paper still in it. If needed, I might restart the computer.
    As for the cause, for the last 10 minutes I've been asking my 4-year old granddaughter, but she's not in the mood to tell me. However, she often prints pictures of Elmo off the internet to color, and she captures parts of screens and prints them. This is with the USB cable disconnected; and its when I reconnect it, the exact symptoms you describe occur.
    Try the above, and I may be able to give you a definitive answer later, after my granddaughter's nap.
    Bruce

  • MAC OS 10.9   some users cannot print to new Ricoh MP C6502   print job is holding for authentication and cannot figure out why

    I have a few IMAC and G5 users who have OS10.9 who cannot print to a new Richoh MP C6502, I downloaded and installed the new PS driver and it works on some systems but I have 3 people that goes right to Hold for Authentication.   I tried deleting everything associated with this in keychain access and after I did this it comes up to enter a password and it accepts the network login credentials but still holds the print job.  I even tried using guest as login and password as someone suggested but still cannot print any ideas on why?

    I apologize for the delay in responding to you.  I was on the road all day yesterday.
    OK.  I switched the printer's Ethernet cable to a Linksys Switch (Model EZX S55W) that's part of this local network.  That did not work.  I swapped out the cable for one that I know works.  Still no change.  I switched the printer's Ethernet cable directly to a port on the router.  No change.  I even swapped cables here, too, but no success.
    As I was doing all this, I was wondering: When I select the HP P1606dn printer in the Print and Fax "Add" dialog box, (see the image below) and the Print Using pulldown menu displays "Please select a driver or printer model" and the message "Searching for new drivers" appears under it (with the spinning wheel), why is it that the Ethernet connection to printer is critical to "finding" a new (printer) driver?
    Isn't the utility searching through my system and libraries looking for a printer driver app for the printer that I identified/selected in the dialog box?  
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  • C# console app - print job vanishes in Windows 8 regardless of print driver used; works in Windows 7

    I have the following which sends a print file to a specific printer. It works perfectly in Windows 7, but not in Windows 8. The print job shows in the print queue until the print job is closed. Then the print job literally vanishes from the print
    queue. This issue occurs with all print drivers, including generic text only. Conversely, I can still use the "winspool.drv" DLL directly under Windows 8 and it works. Please advise. Thank you.
    Here is my code:
    using System;
    using System.Collections.Generic;
    using System.Linq;
    using System.Text;
    using System.IO;
    using System.Printing;
    namespace PrinterLib
        public static class PrintToSpooler
            public static string SendFileToPrinter(string szPrinterName, string szFileName, string docName)
                try
                    // Create the printer server and print queue objects
                    //PrintQueue defaultPrintQueue = LocalPrintServer.GetDefaultPrintQueue();
                    //PrintQueue mypq = new PrintServer().GetPrintQueue(szPrinterName);
                    //using (var printq = defaultPrintQueue)
                    using (var printq = new PrintServer().GetPrintQueue(szPrinterName))
                        using (PrintSystemJobInfo job = printq.AddJob(docName))
                            using (var memoryStream = new MemoryStream())
                                FileStream fs = new FileStream(szFileName, FileMode.Open, FileAccess.Read, FileShare.None);
                                fs.CopyTo(memoryStream);
                                fs.Close();
                                Byte[] myByteBuffer = memoryStream.ToArray();
                                // Write a Byte buffer to the JobStream and close the stream
                                job.JobStream.Write(myByteBuffer, 0, myByteBuffer.Length);
                                job.JobStream.Flush();
                        printq.Commit();
                    return null;
                catch (Exception ex)
                    return ex.Message;

    Hello folks,
    I have been facing the same problem until right now. All above suggested methods failed (as it did for Jeff0123) . But after long research on that issue I think I found the reason (but no proper solution yet).
    MS Windows 8 and 2012 use a new printer driver generation based on XPS. Which means drivers like "generic text-only" won't work properly depending on the method the data is sent to the printer. In my case the
    same way like Jeff0123 tried to access the printers.
    See link http://support.microsoft.com/kb/2779300
    One solution might be to use API calls. I have also found a site which shows an example project for thermal slip printing. The VB.NET source code there features a wrapper class for all API calls. The functions you find behave pretty similar to the ones of
    the posted C# code example of Jeff0123. I did a small test so far and for my needs that works fine.
    Although the page is in German you can find the mentioned class by searching for "Public
    Class RawPrinter". Beside the comments the class methods are written in English. You find the class here: http://www.vbarchiv.net/tipps/tipp_2375-kassenbon-drucker-mit-vbnet-oder-c-per-esc-pos-befehle-ansprechen.html
    Hope that might help for at least a few of you. So long!

  • PSC 1350 all-in-one not completing print jobs wirelessly with windows 7 64 bit

    I have a acer 5542 running windows 7 (64bit), connected wirelessly to an Orange Livebox hub, to which my HP PSC 1350 printer is connected (via USB cable) therefore using the Livebox as a USB printer server. This configuration has worked very well for my 2 XP laptops for the past year or two. I set up the printer on the windows 7 laptop by connecting it directly, via the USB cable, letting windows install it, and download the latest drivers, (although HP say they have no specific 64bit drivers for this printer, but the drivers they have, and that windows downloaded, work fine!) then i changed the port to the livebox ip address.
    All this worked fine (as on the xp machines), I printed out a spreadsheet, which worked fine untill it approached the end of the page, then just stopped. I troubleshot the printer which didnt return any sprcifics, Just that the print job had failed, and that it had rectified the problem, then the printer starts reprinting the same document, to the same point, (about 95% complete) and again stalls, and so the cycle continues. I have tried it with various different documents and photos, to the same ends. But if i connect the laptop directly to the printer, via USB, it completes the jobs fine
    I have posted on microsoft answers forums, but the one answer i have recieved (re installing everything) did not solve the problem. Although i am not too savvy on computers, i kind of get the feeling it is a spooling issue. (not processing or holding onto the last part of a print file! But its only a feeling!)
    any help would be very much appreciated

    Hi there,
    I understand you're looking for drivers for your PSC 1210 on Windows 7. I will certainly do my best to guide you in this issue.
    At this time there are no HP drivers available for this printer for Windows 7. You can still use the printer with Windows 7, you will just have to use the drivers available within Windows 7. That document will walk you through what you need to do in order to get printing again, and will also show you how to scan with this Windows driver.
    Hope this helps, have a great day!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

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