STARTING TO GET REALLY TICKED OFF

Ok well it seems that alot of the time when i connect my new 3rd gen nano that Widowns and Itunes will accept it but then it will say the battery is completly charged and will stop charing even when its not even half charged. Whats going on?

Hello trout27,
First, I’m terribly sorry if we caused any confusion or further frustration for you by moving your post to the Customer Service boards. We wanted to ensure your post was acknowledged as quickly as possible as your frustration is very clear. The events you’ve described in regards to your recent visit to our Boynton Beach Best Buy location are quite concerning. I completely understand the daily need for a phone, and personally feel disconnected when I don’t have mine. To be without my phone due to someone else’s actions would be equally as frustrating to me, and I sincerely apologize if this is what occurred during your visit.
While Samsung may have their own representatives in our stores, I feel that we, as Best Buy, should still be taking matters like this seriously, especially if our customers have been wronged in any way. Looking into your recent contacts to us, I do see that just yesterday you spoke with an agent who reached out to a Samsung Marketing Representative in the area, who stated they would be investigating this further. If you’ve heard anything since that conversation, please let me know.
With that said, I’m going to partner with you to explore what options are available as far as a resolution here. While it sounds like Samsung has been contacted, I’m also going to reach out to the leadership team at the store. Considering we’re approaching a 3-day Holiday weekend, it is quite possible that my research may carry-over until Monday. I do apologize in advance for any inconvenience that may cause.
As I previously stated, if you’ve heard back or have received a resolution here, please let us know! Otherwise, I’ll respond accordingly when I have more information. I sincerely thank you for bringing your concerns to us here on the forums.
Best regards,
Brian|Senior Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Cannot install windows, starting to get really pissed off with this PLEASE HELP

    ok, i'm starting to get agitated with this.
    i cannot install windows XP, 2003, OR Longhorn on my machine.
    right now, i have the following setup:
    msi 865pe neo2 motherboard
    intel p4 3.2ghz w/HT (factory HS/Fan currently)
    1 dimm of PC3200 crucial DDR400
    30GB maxtor HD plugged into primary IDE
    pioneer dvd/cd drive as sencondary IDE
    alps 3.5" floppy drive
    antec true blue 480wt PSU
    i do the following:
    format with maxtor cd
    boot from OS cd
    start setup, reboot, continue
    the farthest i can get is 'registering components/completing installation' i either get a blue screen stop error which isnt the same everytime, or it just locks up and doesnt do anything.
    ran the memtest checker and get errors on test #4
    i had a DIMM of kingston that gave the same errors, so i RMA'd it and got another. same errors, so i RMA'd again and got a Crucial stick. same errors.
    so i RMA'd the motherboard since i figured it had to be that. and it improved from the problems i had earlier. (the problems i had before were worse before.)
    below are my BIOS settings. SOMEONE WHO KNOWS PLEASE HELP ME!
    advanced bios features:
    quick boot - enabled
    boot order - floppy, cd, HDD
    full logo - disabled
    s.m.a.r.t - enabled
    num-lock on boot - enabled
    floppy swap - disabled
    floppy seek - enabled
    save rom to HD - no
    boot to os/2 - no
    hyper threading - disabled
    mps revision - 1.4
    apic acpi sci irq - disabled
    cpu l1 & l2 cache - enabled
    bios cacheable - disabled
    c000, 32k shadow - disabled
    advanced chipset:
    dram timing...
    configure by spd - enabled
    (i dont know what to set timing to, nothing anyone has since said helps)
    integrated perfs:
    usb controller - enabled (same errors if its disabled too so its not USB)
    usb device legacy support - disabled
    on chip IDE:
    operate mode - legacy mode
    ata config - pata only
    sata keep enabled - yes (for sata drive i have, error either way)
    pata channel selection - both
    onboard ethernet, 1394, prmoise ide and audio all DISABLED
    pc healt status:
    cpu - 49°C/120°F (idle sitting in bios)
    system temp - 28°C/82ºF
    cpu fan - 2678rpm
    nb fan speed - 6490rpm
    vcore - 1.456 up to 1.502
    3.3v - 3.232v
    +5.0v - 5.003v
    +12v - 11.680v
    -12v - -11.743v
    -5.0v - -4.826v
    battery - 2.896v
    +5V SB - 4.945
    freq/voltage control
    Dynamic OC - disabled
    cpu ratio locked
    dram freq - auto
    spread spectrum - enabled
    cpu bus clock - 200
    ddr clock (grayed out) - 400
    adjust agp/pci - 66.66/33.33
    cpu vcore adjust - no
    cpu vcore (grayed out) - 1.5500v
    ddr power voltage - 2.65v
    agp power voltage - 1.50v
    SOMEONE PLEASE HELP ME!!!!!
    i'm running out of time, money, patience.
    if it cant be solved i'm going to set myself on fire!

    Quote
    Originally posted by REILLY875
    Do NOT try the 250 Watt PSU!!, As "Wonk" said if you happen to Blow it, the PSU will most likely Take out the Mo-Bo with it! And maybe the CPU to, due to the Voltage Spike you would get ...I would not put to much Credence into the fact that as of now the +12V and the +3.3V Rails are reading a little low,(I say this because it is indeed a ANTEC), as this could be the Monitoring Hardware, or the Software that might be reading wrong....If I where you I would First set the Memory Timings Manually to 3-4-4-7-8, And up the DRAM (VDIMM) Voltage to 2.7 Volts, and if it still wont Load, I would Definitly try a different DIMM Slot, and Rince and Repeat .....If you dont mind me asking , Why are you running with just 1 Module?....Is it on purpose or are you saving up for More?................Sean REILLY875
    yea, i dont plan to run the 250. im gonna wait for the new 480.
    thanks for the info about ram timings as well. i havnt gotten any solid answers about what to set it to.
    even with new mobo and ram, i'm getting errors in memtest86 #4 test as i always have. i've tried different slots with same problems.
    i only have one module because i dont want to waste anymore money on a non-working system. once i get it up and running i'll add another 512.

  • I'm starting to get really peeved off!! I want to contact someone not go on a stupid forum!!

    How do I get customer support??

    Since you don't tell us anything about your product or problem, all I can give you is http://helpx.adobe.com/contact.html

  • HT201413 can't remember passwords, can't get emails to get password reset... getting really ticked off... day 2 of no buying music...

    I have asked for two days for a email for my password so I can log in to make purchases for Daughters new iPod that she got as a gift... no email is ever sent... I need my password!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This is a User to User technical support Forum... you are Not addressing Apple here.
    shaunafromboise wrote:
    I have asked for two days for a email for my password ...
    How did you make this request...?

  • I used this iphone wire for a bit, it worked perfectly but then suddenly i couldnt charge my phone and it stopped working completely. ive tried many other wires but they dont seem to work as well. im starting to get really frustrated

    i used this iphone wire for a bit, it worked perfectly but then suddenly i couldnt charge my iphone 5  and it stopped working completely. ive tried many other wires but they dont seem to work as well. im starting to get really frustrated and im really unsure of whats the case. i really really need help with this. please help asap!!

    Presuming you are using a wall charger - it would seem that your battery needs to be looked at in an Apple store

  • HT1688 MY IPHONE 3GS START TO GET REALLY HOT, AND AFTER THAT ALMOST EXPLODE...ITS BROKEN NOW.... THE BATTERY GETS FAT... WHATS THE SOLUTION NOW???

    MY IPHONE 3GS START TO GET REALLY HOT, AND AFTER THAT ALMOST EXPLODE...ITS BROKEN NOW.... THE BATTERY GETS FAT... WHATS THE SOLUTION NOW???

    Unfortunately it looks like your 3GS' battery has expanded so much that it cracked the whole case wide open. If you have AppleCare on your device then you're all set, just take it to your local Apple Store.
    If not, then still take it to the store. Complain about the battery bursting, and make sure to tell them that it's for sure a defect (you'd think it's obvious, but sometimes you just need to drive the point in), and that it potentially could have been and still be a hazard.
    Remind them that the phone has not been in any adverse conditions, extreme temperatures, or abused in any way but that you just merely used it normally. (I'm assuming that's the truth?)
    If they're good about it they should replace the broken phone for you; but unfortunately there's little chance of repairing your current device.

  • Really ticked off with BT wasting customer's time ...

    It's the last bit of the post which I am even more ticked off about, today BT WASTED even more of my time for no reason. 
    Here's the background though, and the reason for asking (again) for my call back.
    During last year our area (Pembroke Dock, Pembrokeshire) had had some significant problems and throughput was dire.  This seems to have been put right during October and 6 Mb/s is now available to me (even though I am only about 500 yards from the exchange - still not what it should be is it, but it's acceptable.)
    Whilst I was actually on the 'phone complaining of poor throughput during September (often less than 0.5 Mb/s) and asking when normal service could be restored I was actually disconnected from the BB service whilst there were engineers at the exchange.  This had happened a few times and I expected reconnection within a few hours.  
    It didn't happen.
    I was then told over the next three weeks the problem was mine (which I knew it wasn't), that it was my line, my equipment, my modem, my computer and anything else they could think up during many calls which lasted much longer than they should have.
    I had been running diagnostics locally, had put on a brand new modem, changed the filter again (I have loads of new filters it saves dusting), used my laptop, brought in ALL my neighbours kit (including the hub) and excluded all of my equipment and faults potentially at "my end"
    Still BT refused to take ownership of this problem and the disconnection problem continued until a level 2 called Devashish and his manager Abishek took ownership of the problem, listened and looked at the diagnostics and had the problem fixed within 10 minutes of calling.  All credit and many thanks to them both, particularly Devashish.
    I have logs of calls which total more than 20 hours talking to BT about this problem, diagnostics which were run over and over and over also taking many hours plus the time shifting kit from place to place in order to eliminate BT's accusations that the problems we at my end.
    All completely unnecessary.
    I subsequntly asked on four separate occasions for this matter to be addressed and each time I was told I would receive a call back - it hasn't happened. 
    Today, I contacted the complaints department on the live chat utility - I was on there for 45 minutes asking politely for the operator to contact the manager in question and get my call back.  I did not want to go through the whole unnecessary saga again with a new BT person.
    Here is the transcript with the operators name changed, her name is Melanie.  I do not think I should embarrass her by putting in the full name.  I have also changed my full name to reflect just Hilary the customer.
    So - another 45 minutes+ of my life wasted on something this simple.  Thank you BT (not)
    Along with all the other customers with problems with BT that are not of their own making, I send a thumbs down and boo.  It simply is not right, fair or ethical to do this to customers who have no other option but use BT.

    I thought I'd post an update here, as a month has gone past since my original post.
    Sean and I have become pen-pals, fallen in love and eloped with the children and the dog.  
    (Well we haven't in fact, but we have exchanged 25 emails and for folk without any other agenda apart from getting a call back people could well talk about us lol.  This is the internet, after all....... )
    To be honest most of those mails are just half liners from me saying "still no call" with a time stamp from me and Sean trying his best to raise someone, anyone, to get this matter dealt with.
    Sean kindly accessed my file, found the person in question for call number 5 and he sent an email to them.  
    I finally did get a call (asking all over again about the throughput problems and no connection issues in September until late-ish October) on the 22nd last month from "a manager" who wasn't the original one and she's called Esther.  I am not sure but I think Sean sent several emails about this for me to get me this call back number 5, which should have happened on the 3rd Last month.  
    Just in case anyone is wondering what happened with call-backs 1, 2, 3 and 4 promised from November until the date of me using the chat thing on the 3rd January - it's anyone's guess.  
    To get one or two baddies is acceptable I suppose, but am I now on 5 and it still hasn't happened.  Or is this now number 6?  It's all too confusing :-)
    All credit to Sean for trying though.
    I wonder how many customers of BT broadband left in January.  Can anyone get hold of the statistics?
    Talk Talk and Sky are talking record numbers of joiners 
    BT are now advertising they don't "slow you down", but they do and they do it on purpose.  I am receiving less maximum throughput/second now than I did in 2005.  I used to get 8 mb/s all day and night and of course no limits then with AOL.   My home hasn't moved any further from the exchange and now I have a stable service from BT since October, my max. throughput/sec doesn't get any better than 6.3 mb/s - I only went back to BT as a provider in January because of promises made to me about better throughput.
    Me and the user group and the Thinkbroadband stats all know that 2012 wasn't exactly a record year for BT broadband stats locally.  How many calls were made to BT for that year from the Pembroke exchange?  Can anyone get hold of those stats?
    I don't know what else to say except to thank Sean for all his efforts.
    Will post an update when I know something, anything.

  • I am having problems getting iTunes to load - if I can't solve this issue I will have to get rid of my iPhone 4S which I don't want to so can someone help me out with this as I'm starting to get really fed-up and paranoid - I need my phone

    As stated above - I am having a really big problem with the iTunes 10.6 installer.
    First tells me 2 DLL files are missing and then that a program needed for the install isn't there.
    I never had a problem withiTunes last year when I had an iPad.
    I deleted the iTunes from then because I found the iPad to heavy - I have very severe arthritis
    in my wrists. I might as well send my iPhone back to the retailer I got it from if this issue can't be solved.
    I'm using Windows XP Pro with SP3 so it should work.
    Please can someone help?
    Cheers
    KnitWit46 in UK

    BOB we need you urgently
    Perhaps Bob will see this thread, he is the professor in these cases.
    You do not use a WEP password but wpa/wpa2 on router and equipment.
    All equipment connects to WiFi, but for your iPad.
    Even with all other equipment WiFi off, you cannot connect your iPad.
    Your iPad connects to other WiFi nets correctly.
    All resets etc done on iPad and Router.
    Still I am not sure it is your router for sure, frustrating...
    I want to test 2 other things:
    1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
    2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

  • Really ticked off:

    I got a used Samsung SCH-U750 phone in the spring, I upgraded to unlimited data -- as the phone REQUIRES a data plan.  This phone was just a place-holder until an Android phone I liked came out.  Now that the Nexus is available, I went to the Verizon store to upgrade to it (I am upgrade eligible) and was told that I could not keep my unlimited data plan if I upgraded to the Nexus.
    THAT IS BATE-AND-SWITCH, no one told me that and it was not in the fine print when I purchased the plan ... which I have hardly used because the internet is so cludgy on my present phone.
    I should be grand-fathered in under the old unlimited data plan, which incidentally does cost me $30 a month.
    What's the deal Verizon -- need those like us who are being ripped off going to have to file (another) class action suit?
    Geesh.
    Have you run into this?

    I didn't sign up for one of these particular plans, but I believe you're totally justified to be annoyed about it. I've had my share of deceptive practices from this company recently myself.
    I did call several Verizon reps about this kind of scenario back in the early Summer and I got mixed responses all over the place - "the unlimited data would carry over, or it wouldn't, and it would with this phone, but not that one, but I don't know, did you want the iPhone" and so on, and so forth. I got one line of service on unlimited data then, but I still don't know what will happen if I change devices... no one could answer me then, anyway.
    The answers I got from the "source" (Verizon reps) were less consistent than the info and rumors that I saw posted on random internet boards, although the rumors turned out to be more accurate.
    You shouldn't have a problem with your case. In my mind, unlimited data = unlimited data, but I've learned otherwise at this point. Odds are you will deal with reps who pretend they don't understand your problem until you go away.
    You have my sympathies, but I'm afraid that's all you'll get. Submit or cancel and move on. This company seems to be determined to grind the public trust into dust recently.

  • My macbook pro starts to get really hot and starts to really lag

    I have been having my mac book pro for about two, three months and when i start using it, it starts to heat up and starts to lag. My friends been having a regular macbook for about a year and its actually cooler and faster than my mac book pro. Is there anybody that can help to solve this problem?

    first remove the battery and power adapter connection, and hold down the power button for about 5-6sec, and but back only battery and when you turn on again hold the power button for about 5-6sec, and also i suggest you to dont use in on your lap, and beds, this cause the issue of heating, if still does not works then i would suggest you to take this system to Apple Authorised Service Center, and you ask them to re reseate the logic board with heat sink paste.
    after collecting from them keep under observation for atleast 2-3days, once again don't use in on your lap, and beds.
    Kiran

  • Grating buzzing sound fan dying??? oh and im really ticked off!!!!!!!!!!

    my macbook 1st gen is making some horrible fan grating rruuurrrururrruurrrruruurr sound main vibration under keys 6 7
    the fact that apple released a piece of junk such as this is shocking i have had many factory defective issues with the machine from the power outing heatsink to a dodgy airport which caused a total crash/panic a dead battery and a power adapter melt itself!!.
    <Edited by Moderator>

    Try booting up from your install DVD 1 by holding down the 'd' key to boot into the 'AHT' Apple Hardware Test see if you get any error codes

  • Starting to get really fed

    i own a 30gb zen vision :M and it was working fine until my last pc broke, i since bought a new pc and re-installed everything, now my zen will not connect to my pc at all, i've tried EVERYTHING that the creative team have suggested and nothing is working, i've tried on two other pc's and still nothing. does ANYBODY have any suggestions on how to either (a) get my money back (b) get a brand new player, or (c) get the bloody thing to work again? its currently a ?250 paperweight?

    Not sure why you'd be asked to sign in so many times.
    You can find your iTunes Balance by either...
    iOS(iPad, iPhone, iPod Touch.)
    Tap the iTunes Store or App Store-
    Scroll to the very bottom.
    Your balance will be shown there along with your Apple ID.
    Computer(Mac or PC)
    Open the iTunes program.
    Visit the iTunes Store.
    Your account name is on the top of the store, usually at the top right. Your account balance is listed next to your name.
    You will only see a balance if you have money left from gift card or if you use an iTunes allowance.

  • I have an iphone4 that i updated to io7 how do i do the spp store agreement on it ? I am really ticked off now ready to go to the android or something

    I have an iphone4 that i updated to io7 ( Which ***** by the way ) How do i sign the stupid app store agreement ?

    There is no "Agree" on the bottom. Only a email part that does not work

  • I'm started to get really frustrated at verizon

    the lollipop update seems like it has rolled out for every carrier that has the note 4 except verizon! They are slacking bad

    Hopefully they'll eventually release it...

  • IPhone 5 randomly shutting off and gets really really hot when it's charging

    I have had my iPhone 5 for a month now and it started randomly shutting off and it would turn on by itself hours later. When I charge it, it gets incredibly hot... it's not normal should I go to the apple store about this issue? I am starting to get really scared about this... I don't know what it's causing it. How do I fix this? HELP!

    Your phone is still under warranty, due to the battery service. Contact Apple and have them check the phone again.
    iPhone - Contact Support - Apple Support

Maybe you are looking for

  • Purchase of Fixed Asset

    Hi Where does the account code combination of asset item defaults while creating purchase order.How asset item are defined in inventory.where does the clearing account come from while creating purchase order? Please let me know the complete flow with

  • How do i chose what page a new tab displays?

    ''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/831954]'' everytime a new tab opens its a yahoo search page, i want it to open to a blank page or a google search page, how do i do that?

  • MobileMe Gallery display Album in Mosaic by default

    How can i setup my MobileMe gallery i will send to be viewed in Mosaic by default ???? Thanks Gian

  • Firefox crashes multiple times per day

    Hello all! As of the last month or two, Firefox now crashes multiple times per day (even in Safe Mode). Firefox is fully updated, as are my Add-ons and Extensions. Yesterday alone, it crashed 14 times (which is about average). System Info: Windows 7

  • Sending a DIGITAL -Stereo- Signal from Audigy to HomeCinemaReceiver - Adapter nee

    Hello everybody, I want to connect my Audigy 2 ZS to my HomeCinemaRecei'ver. Therefor, I wanna use the digital out of the card. But I don't want any multichannel signal, just oldschool Stereo. (I already read the FAQs and so on, they just didn't fit