Static PDFs loosing reader extended rights after saving

Hi,
Technical information:
LiveCycle 7.0 (which came with Acrobat Professional)
ARES 7.0
Reader 7.0.0, 7.0.1 and 7.0.2
Windows 2000
PDF Static file type (as we are not dynamically adding/removing document objects)
Scenario:
PDF contains javascript to change the background and border colour of form fields (e.g. node.fillColor = '255,255,170' changed to '192,192,192') to denote enabled/disabled fields.
PDFs are reader extended, so, user should be able to enter and save data on the documents multiple times.
Problem:
Reader extension rights of PDFs were lost. For example, in Reader, open document, update/enter data, save, and close. Do this multiple times and make sure one of the form fields background colour changes. When the document is re-opened its reader extension privileges are lost and user is no longer able to update/enter data on the document.
This worked with our pilot forms (using AcroForm and ARES 6.0)
ADOBE Explanation:
The underlying XFA document is changed when the form field's background property was changed, hence, it is no longer a static form and its reader extended rights has changed.
Resolution:
PDF's file type changed from Static to Dynamic. Some logically driven functions will have to be changed/duplicated (e.g. calling enabling/disabling function(s) from the documents' docReady event).
Have to use Reader 7.0.2 to be able to open, update, save, and close document multiple times without loosing reader extended rights.
Hope this helps others
Regards
Jen

Is there any limitation when you apply reader extension rights to the Dynamic PDF form
FOr static forms , I was able to submit the form in XDP format with PDF embedded in it.
THe same thing is not working for Dynamic PDF forms

Similar Messages

Losing Reader Extension Rights After Saving

Hi,
I have a form I have had extensions enabled. When a user opens the doc with Reader 7 for a start it works fine, they can fill in the fields and save the form. However, when they come back later to make more changes to the form (after saving and closing it once) they receive this message:
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
At first I thought this must just be the way its supposed to work, but then I downloaded a sample enabled PDF from Adobe. I was able to open the sample, make changes, save it, and reopen it and make more changes and save again. I created another test form with a couple of fields and enabled it and it worked fine too (so its not my copy of Extensions software).
Does anybody have any idea why this is happening to my form, or experienced the problem? It does use a fair bit of java script to automate filling, but I don't see how that could hurt it.
Thanks in advance,
David

I'm also getting this error with a certain pdf that I was provided. However it only appears on some computers and not others. I haven't been able to determine why some and not others. It's not reader version because I've had it happen with reader version 7, then upgraded to 8.22 and it still happens. I've uninstalled and reinstalled a bunch of times. I also tried installing acrobat 8 standard and opened the file and entered info into the forms successfully with acrobat 8 standard. But when I open the file with reader 8 on the same computer, I get the error.
However on some other computers I can open the pdf with reader 8.13 through 8.22 and I don't get the error and I can enter text into the forms just fine.
I'm unable to edit the pdf with acrobat because it is locked by password security.
Any help? Any info you'd like me to provide? Thanks!
Somethings to note:
All of the computers here have their time synced to a server so they should all be the same timezone.
Some of them are running XP SP2 and and some SP3

Reader extended rights in interactive PDF not available on some computers

I created multiple interactive forms using Adobe Acrobat Pro X. Three of them seem to work fine, but the fourth is giving trouble. When opening the document, some people get the following message (it's translated from Dutch, so in English it might be slightly different):
"In this document Reader Extended rights for Adobe Reader are activated. The document is changed since it was created and the reader extended rights are not available anymore. Contact the author for the original version of the document."
I have Adobe Acrobat, so I tried to open the document on a different laptop with Adobe Reader 11.0.0 and Windows 8. I got the previous mentioned message, but other people opening the document with Adobe Reader 11.0.0. and Windows 8 don't. The problem is not the version of Adobe Reader or the Operating system, as not everyone with Reader 11 or Windows 8 has this problem. Furthermore, this problem does not exist for three of the four documents.
I tried deleting recreating the form and saving it again with 'Reader extended rights'. It keeps giving the same error. Why is this one document giving problems for only some of the users? Can anyone please help me?

OK, now my brain is really scrambled. I can rule out the problem of it being too old a version of reader, and probably a third party reader, because I checked on an older system we have here at work, and it has Adobe Reader 9 installed, and for some reason that is the only computer where the buttons do not appear. I can not figure out what would make that system so different from the rest to make that happen. Any one have any other ideas?
thanks again

Losing Reader Extended Rights

Dear all,
I have been having some trouble with one of our company travel requisition forms. We basically have a form that the user initially fills in with details and then digitally signs. The form is then sent to the manager who approves the form by digitally signing, and then forwards to the booking department. The booking department then has to fill in some details before finally forwarding to HR for record keeping.
The problem we're having now is that the document is getting stuck at the booking department as all Reader Extended rights have been removed due to 'changes'. Our form is not dynamic, and has no 'field invisible switch' or 'read only change' based on user input. I cannot source a logical solution...Does anybody have any ideas?
Thank you in advance.
Regards,
Will

You need to control all software; no non-Adobe software can be used because people "prefer it" if you want Reader enabling to stick. Assuming that isn't the problem...
Bear in mind there are three ways that the Reader enabling could be lost:
* something that the person does during their processing
* something else that happens to the file on their computer
* something that happens in transit
For troubleshooting, I would walk round with a file to various points. Collect copies of this file
- as it arrives at each point
- as it leaves each point
using a memory stick (don't email).
Clearly, what arrives should be byte-for-byte identical with what leaves. You can also check if what is saved by the manager is EXACTLY what arrives at bookings. You can test reader enabling file by file to see where it disappears.
Of course, the simplest solution, and Adobe's preferred solution, is simply to buy Acrobat for everyone!

PDF file won't open after saving it from the web. get error message file is damaged.

My PDF files won't open after saving them to Docs from the web. I get error message file is damaged. Can someone help me correct this problem on Mac Air w Mountain Lion?

I wonder if the image is being embedded somehow and there is not enough scratch disk space to render the file. Just a hunch. Check your hardrive to see how much free space is available. Also, check your RAM and see if you can upgrade ( install more, install much more ) to max out as much RAM as possible. At a minimum, check for fragmentation and do a "Correct Permissions" via Apple's Disk Utility.
But, weird things start happening when a font becomes corrupt. Not that one is, but it may be in your best interest to acquire a font management utility like Font Agent PRO ( if you don't have one already ). A good font management program can detect and disable corrupt fonts.
CS1 and OSX10.4 should be fairly compatable with the 7500, but you may have gone as far as you can go. Think about upgrading to a G4 or a G5. I believe the 7500 was pre G3 ( which I think is the minimum requirements for CS1 ).

How to make a PDF LiveCycle Reader Extended?

Hi Everybody
I have installed Adobe LiveCycle Reader Extension Server into my machine. But i don't know how to use this to make a pdf reader extended. Please Help me in this regard.
Thanks,
Manjeet

HI,
The website you gave me won't open.
I'm sorry, I know very little about programming, and I'm only an admin assitant with certain administrator rights to my own computer so I don't have access to the servers.
I'm now very confused, I've been trying to get this done for a whole week now without results. http://localhost:8080/ReaderExtensions I thought this is all I needed to import my trial RE credentials. I don't want to purchase a module that might not work if I don't have the whole ADEP document services or if I need certain programs.
I need some guidance to know if I'm doing the right thing. This is what I have done so far:
1;- I currently have the Livecycle ES8.2 version installed in my computer for a couple of years now and recently downloaded and installed the ES2 trial.
2.- I also downloaded the trial version of the RE and installed the credential in my computer.
3.- According to your suggestions in this forum and also in the Adobe instructions I'm supposed to import the RE credential to the administration console (http://localhost:8080/ReaderExtensions with an adminstrator user and password password but the site says my user and password are incorrect....??
4.- I don't know what else to do then because I'm stuck in 3.
Now reading manjeet's response, I need to download a server?
I'm trying to test if what ever I'm doing here is right with the use of trial versions of livecycle and RE so after testing I can request to purchase both, but if this doesn't work to make my dynamic form import and export data in adobe reader then my whole project is gone to the trash aswell as my other pending projects.
There is no way and no how we're switching to the ADEP documentation services because the whole corporation is working under another documentation service, so what ever I'm trying to do here is for our internal use as a department.
Will just the Livecycle ES2 and an RE credential be enough?
Please help, I'm very frustrated now.
Thanks!
YC

Issue: Saving dynamic form as reader extended (to allow saving) causes certain header rows to repeat

I use LiveCycle to create electronic forms/worksheets for the group I support at work. I've had two worksheets have this issue recently. One I was able to fix by going to my previous version, re-editing, and re-saving. The other continues to be a problem. The worksheet is dynamic, and has several add row features. The form continues to work fine, but the header rows in certain tables repeat when saved as a reader extended file which allows my users to save the form (required for our work). I've completely re-done the worksheet from scratch, as well as re-editing from previous versions with no luck. The best I can do is get repeats to change header rows.
This is the dynamic file prior to saving as a reader extended document:
And after:
Any suggestions on how to fix this issue? I can't spend hours re-creating the entire document if its just going to happen again...
Thanks.

The entire worksheet was created in Design View - so all the script written was done automatically by LiveCycle - The tables all exist with a single row to start, and rows have the ability to be added dynamically. As far as the scripts referencing header rows, I do notice that the header rows in each table are all named the same ("header row") in the script - could this have caused a glitch? In the hierarchy chart, they are separated out by a bracketed number, so it seems to realize they are separate. But let me try renaming each one separately...
Well that worked! Its the first time I've been able to Extend the document without extra rows on this version of the worksheet! So all I did for future users, was to make sure each Header Row was specifically named differently - so HeaderRow1, HeaderRow2, etc.
Thank you so much!

PDF to Reader Extended Script

Hello all,
I'm looking for a script that can automatically save a X amount of PDF forms as Reader Extended, that way users can fill them in and save a completed copy for their records.
Thanks in advance to all for your help!

Cannot be done. Acrobat does not permit automation of the Reder-extending operation; it's a workflow only supported by the LiveCycle (ADEP) server product range.

Adobe reader x freezes after saving a document

Has anyone else had this issue? I need some help please.

Thanks. I've posted there as well. Anyone know if there's a workaround to keep reader from crashing with this form, or is my only option to roll back the servers until the creator of the form updates it?
(I have notified their webmaster of the issue, but who knows how long it will take the state to update the form.)

After saving PDF static files, reader extended privileges (ARES) are lost

Hi,
Technical information:
LiveCycle 7.0 (which came with Acrobat Professional)
ARES 7.0
Reader 7.0.0, 7.0.1 and 7.0.2
Windows 2000
PDF Static file type (as we are not dynamically adding/removing document objects)
Scenario:
PDF contains javascript to change the background and border colour of form fields (e.g. node.fillColor = '255,255,170' changed to '192,192,192') to denote enabled/disabled fields.
PDFs are reader extended, so, user should be able to enter and save data on the documents multiple times.
Problem:
Reader extension rights of PDFs were lost. For example, in Reader, open document, update/enter data, save, and close. Do this multiple times and make sure one of the form fields background colour changes. When the document is re-opened its reader extension privileges are lost and user is no longer able to update/enter data on the document.
This worked with our pilot forms (using AcroForm and ARES 6.0)
ADOBE Explanation:
The underlying XFA document is changed when the form field's background property was changed, hence, it is no longer a static form and its reader extended rights has changed.
Resolution:
PDF's file type changed from Static to Dynamic. Some logically driven functions will have to be changed/duplicated (e.g. calling enabling/disabling function(s) from the documents' docReady event).
Have to use Reader 7.0.2 to be able to open, update, save, and close document multiple times without loosing reader extended rights.
Hope this helps others
Regards
Jen

Hi I think I am experiencing with similar issue , I am trying to do dynamic form filling using java. For this I created template wtih 4 text fields using adbobe Life Cycle designer 7.0. When I try to populate these fields through my java program, I am getting the below error Exception in thread "main" java.lang.ArrayIndexOutOfBoundsException: -1 at com.cete.dynamicpdf.merger.x.a(Unknown Source) at com.cete.dynamicpdf.merger.x.<init>(Unknown Source) at com.cete.dynamicpdf.merger.PdfDocument.j(Unknown Source) at com.cete.dynamicpdf.merger.PdfDocument.<init>(Unknown rce) at com.cete.dynamicpdf.merger.PdfDocument.<init>(Unknown Source) at com.cete.dynamicpdf.merger.MergeDocument.<init>(Unknown Source) at CitiAcroFormFill.main(CitiAcroFormFill.java:26) I think the template had saved with Cross reference .when I use designer 7.0. How do I create and save my template as static pdf templates without having cross reference stuff?

Can't Edit a form after converting it to reader extended

I am struggling with an issue when creating a form. I create the form in Word, convert and edit in Acrobat Pro, then save a version as "reader extended" so that our users can fill it out. However, there were some errors in the form after I saved it as "reader extended". I tried to save a copy but it says I can't "edit form"...What do I do?
here are some screen shots:

so i have a pdf file I'm working on as "test.pdf" I save a version as "test_fill_in.pdf" with reader extended and then distributed.
I was advised some of the form functions and fields were not correct so I needed to edit the test_fill_in.pdf.
To edit I did the following:
Opened the "test_fill_in.pdf" in acrobat
Save a copy as "test_fill_in_1.pdf"
Received "You cannot edit this file as a form" message
what am i doing wrong?
I've had to recreate this form from scratch sooo many times!!

Can I add or edit images in a Reader Extended PDF?

Can a Acrobat Reader add or update an image in a Reader Extended editable pdf?

Hi tms5656,
Adding or editing an image isn't something that you can do in Adobe Reader, whether the PDF is Reader Extended, or not. But, you can do that in Acrobat. And, you're welcome to try Acrobat for free for 30 days, if you would like. See www.adobe.com/products/acrobat.html for more information.
Best,
Sara

PDFA and Extended Rights

Our company is switching to pdfa standards for the purpose of archiving. We have several forms that the public uses that are currently fillable forms with extended rights turned on so that users with only reader can save the form. Can someone tell me if pdfa documents, can be forms and if they can have extended rights for reader, or can reader save/print the document as pdfa?
Thank you
Paul Washburn

Some of the replies so far aren't entirely accurate, so allow me to clarify:
Firstly, fillable PDF form fields are permitted in PDF/A-1 and PDF/A-2 documents under the ISO 19005 standards, provided they don't use XFA (dynamic form fields created in LiveCycle). Normal text fields, etc. created in Adobe Acrobat are fine, provided the font used within any text fields can be fully embedded. You can't certify a document with a signature as that applies encryption.
When a conforming application opens a PDF/A file with form fields, it is required to open the form in read-only mode, and display the entered data as page objects rather than interactive fields. This is what will happen by default in Adobe Acrobat or Adobe Reader when PDF/A Mode is active (blue message bar).
If you turn PDF/A View Mode off under Preferences>Documents, the form fields return to being editable. There is no need to flatten the form in order to save it into PDF/A format.
It's not completely trivial, as there are some common issues you can fall foul of. One is with the base-14 fonts (helvetica, times roman, etc) which are part of Acrobat (and used to be in Reader), but are not necessarily installed on your operating system. These cannot be embedded after the fact as there's no 1:1 match with the font names on your computer, so if you have a text field that uses "helvetica" (which is the default) and you try and save to PDF/A, you'll usually get a failure. Running the Standards panel under Preflight in Acrobat Professional will reveal it's the font embedding that stops you, so during construction of the form you must make sure that you use embeddable fonts for every field, or use Preflight to change them after receiving the returned form. There's also a hassle with checkboxes and radio buttons due to the way Acrobat internally stores data about their appearance.
Adobe Reader cannot save a "normal" PDF document as a PDF/A file, and unless a PDF document was originally created with PDF/A in mind it's almost impossible to convert it to PDF/A-1a retrospectively. However you can create a PDF/A-1a file (for example using the PDFMaker plugin for Word), bring that into Acrobat Pro, turn off PDF/A View Mode, add the form fields and save it as a non-PDF/A file again, applying Reader Extensions as necessary*. You need to do this as the PDF/A View Mode in Adobe Reader takes priority over the presence of fillable forms, so your recipients won't be able to fill anything in.
*For reference, a Reader Extended file can also be PDF/A compliant - it's just not very useful because the blue bar beats the purple bar. If you can convince everyone working with your forms to disable PDF/A View Mode, you can keep the entire workflow as PDF/A so you don't need to process the files you get back. Reader can't make a normal PDF into a PDF/A, but if it's already compliant, saving a copy with filled-in fields doesn't break the compliance.
Once the filled form is returned and opened in Acrobat, you can re-save that "normal" PDF into PDF/A again. As the structure of the file was already compliant, and the only change will be the content of the form fields, it will convert just fine. The resulting PDF/A file still has an "editable" form in it, but with PDF/A View Mode active the fields will display read-only.
Here's an example of a PDF/A-1a file which is also a Reader-Extended form, after being filled in using Adobe Reader (with PDF/A View Mode turned off under Preferences>Documents). If you open it with PDF/A Mode active it'll be read-only, but disable PDF/A Mode and it's back to being a form again.

Automatic/Immediate print of quality notification after saving

Hi,
Checked numerous posts avialable on this requirement but after following the suggestion still facing the issue.
Requirement is right after saving a quality notification print should be triggered.
Following settings are in place:
In Quality Notification print control
-> Define Shop papers, Forms, Print programs (1. defined shop papers and assigned print programs 2. Assigned shop papers to notification types)
-> Define Printer ( here under user-dependent print control with wild card * entries chose Print Now option)
Thanks in advance.
Regards,
Ragahva

Hi Raghava,
If you have configured the notification print control setup correctly, then the next step to get a notification printed is to select the right shop floor paper and print it. To do that please select - QM02/QM03 => Notification => Notification
Now select the appropriate Printer and the document you wish to get printed and print it manually.
Please note that any notification type can have more than more than one Shop Floor Paper selected to be printed. If you wish to automate it based on User details, then I think you may need to work with the below exit -
QQMA0014 QM/PM/SM: Checks before saving a notification
Please note that you have to put a logic there to read the user's credentials and print the notification while saving. You can take clues form the below thread too -
http://scn.sap.com/thread/3691375
Thanks to the original contributors of the thread!!
Thanks,
Arijit

Saving a .pdf Created in Flare9 as Reader Extended PDF

When I first installed Adobe Acrobat X Pro and built .pdfs from Flare, I was able to save the .pdf with the "Reader Extended PDF" function. Now, that capability is no longer available and in order to access this feature I must save the .pdf and open X Pro, open the saved document and save, again, as X Pro. However, the actual commenting feature seems to be "hosed," and, in my capacity as a technical writer, this has gotten a bit frustrating. Is there something in the properties of X Pro that I need to reset? Thank you.

Not sure I understand the isssue. How were you building PDF files from Flare and getting a "Reader Extended PDF"? Was this a menu or option in Flare? For Acrobat it's always been either Save as [Extended Option], Send for Shared Review, or LiveCycle Reader Extension Server to get an Extended PDF file. Also, if your users have Adobe Reader XI, they can comment with Sticky Notes and Highlighters by default now.

Static PDFs loosing reader extended rights after saving

Similar Messages

Maybe you are looking for