Losing Reader Extension Rights After Saving

Hi,
I have a form I have had extensions enabled. When a user opens the doc with Reader 7 for a start it works fine, they can fill in the fields and save the form. However, when they come back later to make more changes to the form (after saving and closing it once) they receive this message:
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
At first I thought this must just be the way its supposed to work, but then I downloaded a sample enabled PDF from Adobe. I was able to open the sample, make changes, save it, and reopen it and make more changes and save again. I created another test form with a couple of fields and enabled it and it worked fine too (so its not my copy of Extensions software).
Does anybody have any idea why this is happening to my form, or experienced the problem? It does use a fair bit of java script to automate filling, but I don't see how that could hurt it.
Thanks in advance,
David

I'm also getting this error with a certain pdf that I was provided. However it only appears on some computers and not others. I haven't been able to determine why some and not others. It's not reader version because I've had it happen with reader version 7, then upgraded to 8.22 and it still happens. I've uninstalled and reinstalled a bunch of times. I also tried installing acrobat 8 standard and opened the file and entered info into the forms successfully with acrobat 8 standard. But when I open the file with reader 8 on the same computer, I get the error.
However on some other computers I can open the pdf with reader 8.13 through 8.22 and I don't get the error and I can enter text into the forms just fine.
I'm unable to edit the pdf with acrobat because it is locked by password security.
Any help? Any info you'd like me to provide? Thanks!
Somethings to note:
All of the computers here have their time synced to a server so they should all be the same timezone.
Some of them are running XP SP2 and and some SP3

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Static PDFs loosing reader extended rights after saving

Hi,
Technical information:
LiveCycle 7.0 (which came with Acrobat Professional)
ARES 7.0
Reader 7.0.0, 7.0.1 and 7.0.2
Windows 2000
PDF Static file type (as we are not dynamically adding/removing document objects)
Scenario:
PDF contains javascript to change the background and border colour of form fields (e.g. node.fillColor = '255,255,170' changed to '192,192,192') to denote enabled/disabled fields.
PDFs are reader extended, so, user should be able to enter and save data on the documents multiple times.
Problem:
Reader extension rights of PDFs were lost. For example, in Reader, open document, update/enter data, save, and close. Do this multiple times and make sure one of the form fields background colour changes. When the document is re-opened its reader extension privileges are lost and user is no longer able to update/enter data on the document.
This worked with our pilot forms (using AcroForm and ARES 6.0)
ADOBE Explanation:
The underlying XFA document is changed when the form field's background property was changed, hence, it is no longer a static form and its reader extended rights has changed.
Resolution:
PDF's file type changed from Static to Dynamic. Some logically driven functions will have to be changed/duplicated (e.g. calling enabling/disabling function(s) from the documents' docReady event).
Have to use Reader 7.0.2 to be able to open, update, save, and close document multiple times without loosing reader extended rights.
Hope this helps others
Regards
Jen

Is there any limitation when you apply reader extension rights to the Dynamic PDF form
FOr static forms , I was able to submit the form in XDP format with PDF embedded in it.
THe same thing is not working for Dynamic PDF forms

Losing Reader Extended Rights

Dear all,
I have been having some trouble with one of our company travel requisition forms. We basically have a form that the user initially fills in with details and then digitally signs. The form is then sent to the manager who approves the form by digitally signing, and then forwards to the booking department. The booking department then has to fill in some details before finally forwarding to HR for record keeping.
The problem we're having now is that the document is getting stuck at the booking department as all Reader Extended rights have been removed due to 'changes'. Our form is not dynamic, and has no 'field invisible switch' or 'read only change' based on user input. I cannot source a logical solution...Does anybody have any ideas?
Thank you in advance.
Regards,
Will

You need to control all software; no non-Adobe software can be used because people "prefer it" if you want Reader enabling to stick. Assuming that isn't the problem...
Bear in mind there are three ways that the Reader enabling could be lost:
* something that the person does during their processing
* something else that happens to the file on their computer
* something that happens in transit
For troubleshooting, I would walk round with a file to various points. Collect copies of this file
- as it arrives at each point
- as it leaves each point
using a memory stick (don't email).
Clearly, what arrives should be byte-for-byte identical with what leaves. You can also check if what is saved by the manager is EXACTLY what arrives at bookings. You can test reader enabling file by file to see where it disappears.
Of course, the simplest solution, and Adobe's preferred solution, is simply to buy Acrobat for everyone!

Reader Extension rights problem in Adobe Reader 9.x

Hi Experts,
I was working on ADLC 8.2.3 version shipped by SAP.
I am using reader 9.X
My Development have one data source being used by 2 different dynamic forms where forms content enable and disable dynamically based on user inputs.
Every time I save the form with data changes it saves as a new version. no problem with this.
When I create for the 1st time v 0001 is created.
now I open 0001 edit and save V 0002 is created.
Again when I open V0002 to edit the following message is displayed.
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
This is been happening very recently and only with form 2, form 1 works fine.
Also when I searched this error i found that it was bug in reader 8.1.. and a patch is relased on top of it, but i am using 9.X.
Couple of Adobe fourms says this happens if the ADS server and the client with adobe reader are in different timestamp and zones this causes the problem, but i check with our basis both are in same location and time stamps.
Can somebody help me what was the reason behind.
Thanks & Regards,
Sai Krishna.

Hi Chinta,
This the development in CRM 7.0 using webrequest which uses ZCI layout.
Towards this web request I have form 1 and form 2 which are basically request category views of Adobe form layout.
In CRM UI we have a button on click of it, form1 is poped up in a window with edit mode and in version 0001.
in init method of the badi impl we fetch data for application object and set values to the webrequest fields.
Based on these fields value form enable and disable subforms on form ready event.
User fills in the form he then either saves it as draft or final submit (for this I have a flag field based on this value I make the entire form sections as protected). in either of the events form1 is saved with this version 0001.
Now user will have dropdowns with versions and form names.
Here he can see only one version 0001 in version Dropdown and 2 different forms in view dropdowns.
He selects the version 0001 and form2.
click on edit, the form2 is opened in edit mode, some of the fields data come from form1 and init methods, these values again make the form content visibility dynamically. Also we have couple of dynamic rods added etc as we do normally in adobe forms.
again he saves it draft or final submit (again here based on a flag value we make the form content protected), so here say he saves it as draft. Now this is saved as version 0002.
Note: version is on web request structure so for every change to the data it will create a new version and every version is linked to these defined forms.
So now in CRm UI user can see 2 versions and 2 forms for each version.
User selects version 0002 & form2 and clicks on edit.
Screen refreshes and should open the form2 in edit mode to continue, but here i get a popup message as detailed in this theread early post.
I tried to put the explanation as detailed as possible,
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Reader Extension rights problem in Reader 9.x

Hi Experts,
I was working on ADLC 8.2.3 version shipped by SAP.
I am using reader 9.X
My Development have one data source being used by 2 different dynamic forms where forms content enable and disable dynamically based on user inputs.
Every time I save the form with data changes it saves as a new version. no problem with this.
When I create for the 1st time v 0001 is created.
now I open 0001 edit and save V 0002 is created.
Again when I open V0002 to edit the following message is displayed.
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
This is been happening very recently and only with form 2 form 1 works fine.
Also when i searched this error i found that it was bug in reader 8.1.. and a patch is relased on top of it, but i am using 9.X.
Can somebody help me what was the reason behind.
Thanks 7 Regards,
Sai

Hi Niall,
Thanks for the reply.
But both my ADS (Adobe document service) server and my development / test environment are in same location thus same time Zone.
Also how does this imapct the form.
Lets say I created version 0001 @ 1:00 PM
Version 0002 is created @ 1:05 PM
I opened v 0002 in edit mode @ 1:30 PM at all times since I am in same environment this shouldn't hamper the process unless I opened the 0002 version in edit @ 1:30 Pm and if this publication from the server had a turnaround time of 2 minutes then by the time i see the form its 1:32 PM.
Can this be the reason...?
Thanks & Regards,
Sai

Adobe reader x freezes after saving a document

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After saving PDF static files, reader extended privileges (ARES) are lost

Hi,
Technical information:
LiveCycle 7.0 (which came with Acrobat Professional)
ARES 7.0
Reader 7.0.0, 7.0.1 and 7.0.2
Windows 2000
PDF Static file type (as we are not dynamically adding/removing document objects)
Scenario:
PDF contains javascript to change the background and border colour of form fields (e.g. node.fillColor = '255,255,170' changed to '192,192,192') to denote enabled/disabled fields.
PDFs are reader extended, so, user should be able to enter and save data on the documents multiple times.
Problem:
Reader extension rights of PDFs were lost. For example, in Reader, open document, update/enter data, save, and close. Do this multiple times and make sure one of the form fields background colour changes. When the document is re-opened its reader extension privileges are lost and user is no longer able to update/enter data on the document.
This worked with our pilot forms (using AcroForm and ARES 6.0)
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Resolution:
PDF's file type changed from Static to Dynamic. Some logically driven functions will have to be changed/duplicated (e.g. calling enabling/disabling function(s) from the documents' docReady event).
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Hope this helps others
Regards
Jen

Hi I think I am experiencing with similar issue , I am trying to do dynamic form filling using java. For this I created template wtih 4 text fields using adbobe Life Cycle designer 7.0. When I try to populate these fields through my java program, I am getting the below error Exception in thread "main" java.lang.ArrayIndexOutOfBoundsException: -1 at com.cete.dynamicpdf.merger.x.a(Unknown Source) at com.cete.dynamicpdf.merger.x.<init>(Unknown Source) at com.cete.dynamicpdf.merger.PdfDocument.j(Unknown Source) at com.cete.dynamicpdf.merger.PdfDocument.<init>(Unknown rce) at com.cete.dynamicpdf.merger.PdfDocument.<init>(Unknown Source) at com.cete.dynamicpdf.merger.MergeDocument.<init>(Unknown Source) at CitiAcroFormFill.main(CitiAcroFormFill.java:26) I think the template had saved with Cross reference .when I use designer 7.0. How do I create and save my template as static pdf templates without having cross reference stuff?

Strange problem after rendering reader extension

Pdf file is working well before rendering reader extension right. After reader extension right one page is automatically created double.
I cannot realize why the page become double. I was analysing with xfa debuger. All properties of page same but page2 is created double.
https://dl.dropbox.com/u/70850345/print/xfaDebuger.jpg
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Most are allowed page breaks for subforms where you did not allow page breaks for the parent objects (the surrounding subforms or pages).
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In fact you also only need a single body page which is floating top-to-bottom and allows page breaks.
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https://acrobat.com/?d=pvrhlCnYZtnhkY8HAi7GwA

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To answer your direct question, the reader extension rights will expire when the credential expires (in your example April 1, 2012). After that time, the user will get a message that depends on the version of Reader.
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I have a presentation that I put together on this topic:
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Losing Reader Extension Rights After Saving

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