Status of SC set differently in System after Rejection!
Hi all,
We are working on SRM 5.0(Sp11),standalone scenario.
We are usng the n level SC approval workflow for SC(WS14000133).In addition we areusing the offline approval functionality for the SC approval.When testing the below mentioned scenario,i found some differences in the system behavious:
Scenario.
Created a SC with 1 item with total value $300.It went for approval to 1 approver who rejected it.(The approver has no authorization to change the SC while the requsitioner has).
1.When the SC is rejected via email(thorugh Outlook),the the status is set to "IN YOUR INBOX"(Header level) and "AWAITING APPROVAL"(Item level).Then the requester recieves another email (after the approver approves the SC) to accept the chnages and then the status in SRM is updated as "RELEASE REJECTED"(Header level) and "REJECTED"(Item level).
2.When the SC is rejected from SRM,the status is set to "IN YOUR INBOX"(Header level) and "REJECTED"(Item level) and the value of the cart is reset to "0".
Then when the requester (after the approver approves the SC) accepts the chnages in transaction CEHCK STATUS ,the status in SRM is updated as "RELEASE REJECTED"(Header level) and "REJECTED"(Item level) and also the price is set to the original value($300)
Can anyone confirm this behaviour?Why is the status of the SC set differently when rejected from Outlook and SRM?Also is the reset of the price standard behaviour?
regards,
SRM Tech.
Hello,
what you describe is not the standard process: it is possible only for contracts (KBA 1860426 - Shopping Cart item has status "Cannot be ordered")
Do you have any specific developments?
Check OSS notes and also what's happened at runtime through break-point in /SAPSRM/CL_PDO_BO_RFQ /SAPSRM/IF_PDO_BO_RFQ~CHANGE_STATUS method from /SAPSRM/CL_PDO_BO_RFQ class.
Regards.
Laurent;
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