STB not responding to FIOS TV Central

Hi all,
Sorry if this is dupeage but I did a quick search and didn't find anything.
I just installed a new DVR which replaced a SD STB. I've actived remote DVR pn the box and FIOS TV central sees it but says that it is not resonding. I am unable to access the box from FIOS TV central.
The last time I activated a DVR it took a few days for it to respond but it's been about a week or more now.
Any ideas?
TIA.

I just enabled my remote DVR last night. I was told by a tech that after it is enabled you have to run the self diagnostic to see if the box connects to the network or whatever by verifying that "Listener 1 or 2" comes up. You get there by going to menu - Help and Self Diagnostic and run the test. I am still trying to get my second DVR remotely connected though.

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Another Remote DVR "STB Not Responding" Issue

I've had my FIOS install for a couple weeks now and 3-4 days ago tried to activate the Remote DVR feature. In all other respects my system is working fine. I can login to the FIOS TV Central page, see my STB in the listing, it shows that Remote DVR is enabled.
My STB works fine, records, has the guide, widgets, etc.
My computer network is also working fine. STB shows in my router control software, has a static IP (which does match the IP in the STB settings).
But no matter what I do, the TV Central site will always error with a "Set Top Box is not responding"
I've turned on and off the feature on the STB but that did not make any difference. I see in my router that there are 8 non-editable Port Forwarding rules set up, all identical.
192.168.1.101 Verizon FIOS Service Any HDM_CR_001404_QIP-6416_000-03081-42316-021 - TCP Any -> 35001 Active
Any thoughts here? Reading through the forums it would appear this is a somewhat common and finicky issue. Lots of folks see it and it "magically" gets better, or worse, or flip flops between.

The connection between your DVR and one of Verizon's Servers sometimes 'breaks', and in my experience, cycling the router and/or the DVR won't help. The connection needs to be reset from the Verizon end. If you call or use chat to the service people, they can usually fix it while you are online with them.
It doesn't involves wiping out anything on your DVR.
I went through this a couple weeks ago. Everything except worked, except for online, it always says the unit was not responding. I think I waited about a week before I finally ask Verizon to fix it.

DVR/STB not responding

I am no longer able to connect to our DVR from the iphone mobile app or the my verizon web site. We have recycled the router and STB without any luck. Can someone please help?

Your DVR isn't processing its daily registration. You can unplug the STB then when it comes back up got into the menu, scroll down to customer support, then self diagnostic and start it. You should then see that listener 1 or 2 started. Try accessing the DVR via the phone or web again. If your still having an issue go back to menu to setting to remote DVR then web access. Here you should have the option to disable. Disable the remote DVR and then enable it again and test for access. If at this point it still isn't working we may need to send a trouble ticket over to the group that handles the remote DVR access. Let us know if that worked.
Mark

Remote DVR is nNot Showing on FIOS TV Central

Remote DVR is not Showing on FIOS TV Central, but in the DVR it is showing it as enabled. The DVR is showing on FIOS TV Central, but the Remote DVR is not showing on the side bar menu. I have the default settings on the Verizon supplied Actiontec router. I have reset the router and the DVR. When this feature was first enabled, my account was messed up and HM-DVR was added. HM-DVR has since been disabled, and removed from my account, but should not be required for this feature. Any ideas?
Oops. Posted in the wrong place. Please move this to FIOS TV Technical. Thanks
Message Edited by prisaz on 05-29-2009 11:21 AM

Remote DVR is not Showing on FIOS TV Central, but in the DVR it is showing it as enabled. The DVR is showing on FIOS TV Central, but the Remote DVR is not showing on the side bar menu. I have the default settings on the Verizon supplied Actiontec router. I have reset the router and the DVR. When this feature was first enabled, my account was messed up and HM-DVR was added. HM-DVR has since been disabled, and removed from my account, but should not be required for this feature. Any ideas?
Oops. Posted in the wrong place. Please move this to FIOS TV Technical. Thanks
Message Edited by prisaz on 05-29-2009 11:21 AM

Remote not working for Fios STB

Remote works for TV, but not for the STB in living room.
I have the same model in a bedroom, and both remote work the STB in the bedroom, but not the STB in the living room
Any ideas? .

If the box is not responding to the remote, please unplug power cord to the box and plug it back in. Also make sure the STB button on the remote is pressed before trying to use it to control the set top box. If this does not solve your problem, please send me a private message.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Problem with Fios TV Central and my Home Media DVR...

I have had Fios for some time and I'm upgraded to the new 1.6 img. I can see and my vz media center works with the home dvr and the other stb's can view dvr recordings from the dvr.
My problem is after logging into the Fios TV Central site it never finds my dvr.....it scans for some time then says there is a problem and to try later. I have done everything (I think) that was required to activate this on my dvr and the tv central site. I've rebooted the actiontec, unplugged and plugged in the dvr stb and the other stb's one at a time with no change.
Any suggestions?
Called tech support but haven't heard anything from them.
Cwmson

O.k.
Here's what the tech that came out to the house did.
We first went through the simple stuff and he called his tech guys which didn't really know what could be the problem since this is BETA.
Finally he had to leave but came back the next evening to replace the MI424WR router and the DVR.
He did the router but there system to register was down Friday evening so he had to put the old DVR back and come back the next week.
He finally came back on Tuesday morning and installed the new DVR and it registered ok.
Then you have to wait for the Fios TV Central and the DVR to update.....takes a couple of hours usually.
I finally was able to set up FTVC and it's working both from my computer and from my cell phone.
IT WORKS!!!!!!!!! Yes!
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Cwmson

DVR STB Not Accessible on Web

For the past several months, I have not been able to access my DVR STB online. I used to do it all the time for programming, etc. Now no matter what I do i get the message that my STB is not responding. I gave up trying months ago, but I really want this functionality back. But honestly, I don't want to spend extended periods of time trying to work with telephone support.
Have others resolved this issue?
What can I do to fix this problem???
Thanks.

RichBClark wrote:
Hi, I forgot to check back for a few days, but I have used the link to submit the information.
    A good practice is to enable email subsciptions to threads/topics that you start or participate in
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Office 2013 outlook (not responding) opening attachments over a WAN link

Before I get to the question I'll give you some info about our arcitecture.
We have 7 remote sites each with 5mb connections.
5-10 computer at each site
We are running exchange 2010 centrally from one server on a 20mb connection.
All clients are running windows 7 64bit with office 2013
We recetly upgraded from office 2003 to 2013 when this problem started.
If a user clicks on an attachment from one of our remote sites, and if the attachment is larger than 150kb the outlook client displays (not responding) for up to two minutes. If you wait long enough the attachment will open without error. It
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Acrobat PDFMaker office com addin
Lync meeting addin for microsoft office 2013
microsoft exchange addin
microsoft sharepoint server colleague import addin
microsoft vba for outlook addin
onenote notes about outlook items
outlook social connector 2013
symantec endpoint protection outlook addin
I should also mention theres plenty of bandwidth free at both ends of the pipe. Moving the same file size accross the network literally takes only takes a second or less.
How can I go about troubleshootng this issue further?
Has anyone else experieced this?
What have you done to fix it?

Hi,
According to your description, I understand that all attachments in Outlook are opened slowly since updating Outlook 2003 to 2013. Please confirm whether all users encounter this issue. Also check whether the issue continues in cached mode and in OWA.
Based on your post, I suggest we can try to disable the following add-ins to check whether the issue persists:
Acrobat PDFMaker office com addin
symantec endpoint protection outlook addin
If there is any updates, please feel free to let us know.
Thanks,
Winnie Liang
TechNet Community Support

VPN service not available or not responding - Please help!!

For years, I was using VPN AnyConnect without much of a problem. I have an older Gateway 500XL Desktop PC that has functioned well for me since 2004. I have only had to replace the hard drive once. I did upgrade the memory from 512MB to 2 GB recently. I was using Verizon FIOS for my internet connection but recently moved and am now using Cox Communications High Speed service which is doing 5MB per second on the download side. Shortly after the move, I began to develop connection problems with my VPN. I would get the 'service not available' or 'VPN not responding' messages. If I tried to uninstall and then reinstall, the VPN would work again BUT once I disconnected, I would get the above referenced messages again if I tried to reconnect. So I would unistall and reinstall every time in order for it to work and then just leave it running all day rather than disconnect. This all started happeing in Oct. and then more recently, it would magically start reconnecting again without me having to reinstall it so I was happy the problem seemed to go away. However, now, within the past week, I could not get it to work at all, even after reinstalling! So, I am completely out of options. I need to have this up and running again very soon for work reasons.
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For years, I was using VPN AnyConnect without much of a problem. I have an older Gateway 500XL Desktop PC that has functioned well for me since 2004. I have only had to replace the hard drive once. I did upgrade the memory from 512MB to 2 GB recently. I was using Verizon FIOS for my internet connection but recently moved and am now using Cox Communications High Speed service which is doing 5MB per second on the download side. Shortly after the move, I began to develop connection problems with my VPN. I would get the 'service not available' or 'VPN not responding' messages. If I tried to uninstall and then reinstall, the VPN would work again BUT once I disconnected, I would get the above referenced messages again if I tried to reconnect. So I would unistall and reinstall every time in order for it to work and then just leave it running all day rather than disconnect. This all started happeing in Oct. and then more recently, it would magically start reconnecting again without me having to reinstall it so I was happy the problem seemed to go away. However, now, within the past week, I could not get it to work at all, even after reinstalling! So, I am completely out of options. I need to have this up and running again very soon for work reasons.
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J2ee connection error, "The Message Server did not respond within 60 sec"

Hi,
I am facing the error "The Message Server did not respond within 60 sec. Please check if the message server is running.." when connecting to J2ee through NWDS.
I am able to reach the index page via http://<ip address>:53500/index.html but yet unable to reach through NWDS.
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Hi Robin,
Although I still haven't received any info from my colleagues regarding the central instance..
Just a quick query, if we have NW04 we use 36** and if it is NW04S then we use 39** , is this the only difference for message server port?
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I have the message server host name & port , Enqueue Server Host name & Port and SDM PID and Port details with me..
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Waiting for your inputs...
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Vinay

Soft keys not responding

hi
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Hi dahaka2010,
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Remote gateway not responding using linksys vpn client

Please i need your assistance asap
Am using this
Linksys VPN router RV042, firmware version 1.3.12.19-tm
Linksys VPN Client version 1.2.11
When i trying connecting via the VPN client on a window XP SP3 system it
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Celestine
Specstech Africa

Discussions about the WRVS4400N is now being handled by the Cisco Small Business Support Community.
The Search Function is your friend.... and Google too.
How to Secure your Network
How to Upgrade Routers Firmware
Setting-Up a Router with DSL Internet Service
Setting-Up a Router with Cable Internet Service
How to Hard Reset or 30/30/30 your Router

Logic Not Responding

Hi Folks,
Yesterday, my MacBook Pro was acting slow, so I went to one of the other Support Forums and got some advice how to improve things. Today, Logic Pro X is not responding. It was fine prior to the fixes tried, yesterday. I'm wondering if you folks have any ideas why this might be happening?
A few of the things done yesterday, include:
1. Backing Up all my applications
2. Uninstalling Google Chrome and disabling Google Drive
3. Taking Dropbox out of my LogIn items
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After the initial screen appears with the Logic X name and it runs through its set-up tasks, a dialog box appears asking what existing project (or new) I want to open. I've tried both, but neither action leads to the app opening for use.
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8/6/14 3:18:42.518 PM Logic Pro X[484]: Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHD Audio, 262): no suitable image found. Did find:
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8/6/14 3:18:46.757 PM MIDIServer[497]: 15:18:46.753 NOTE:      [0x7fff7ec27310] MIDIServer.cpp:353: FullInit: MIDIServer [497] starting; arch=x86_64
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Just in case this helps:
EtreCheck version: 1.9.12 (48)
Report generated August 6, 2014 at 3:39:29 PM EDT
Hardware Information:
MacBook Pro (15-inch Early 2008) (Verified)
MacBook Pro - model: MacBookPro4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
GeForce 8600M GT     - VRAM: 256 MB
SMB2430H 1920 x 1080 @ 60 Hz
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:30:46
Disk Information:
ST9750422AS disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Central Command (disk0s2) / [Startup]: 749.3 GB (208.72 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Kensington      Kensington Expert Mouse
Apple, Inc Apple Keyboard
Hewlett-Packard HP Color LaserJet 3600
M-Audio USB O2
Logitech USB Receiver
Akai Akai MPD18
hewlett packard hp scanjet
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Glyph Tech OEM ATA Device 00 400mbit - 800mbit max
disk1s1 (disk1s1) <not mounted>: 32 KB
Logical (disk1s3) /Volumes/Logical: 166.7 GB (52.19 GB free)
Illogical (disk1s5) /Volumes/Illogical: 166.7 GB (164.92 GB free)
Bierkoville (disk1s7) /Volumes/Bierkoville: 166.7 GB (150.52 GB free)
Sound Off! (disk1s9) /Volumes/Sound Off!: 166.7 GB (100.53 GB free)
Videoodeeo (disk1s11) /Volumes/Videoodeeo: 166.7 GB (77.22 GB free)
What's Left? (disk1s13) /Volumes/What's Left?: 165.9 GB (110.71 GB free)
Focusrite SAFFIRE_PRO_40 400mbit - 400mbit max
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[loaded] com.kensington.trackballworks.driver (1.1.0) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[loaded] tc.tctechnologies.driver.Saffire (4.1.3 17357 - SDK 10.6) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[failed] com.autodesk.backburner_manager.plist Support
[failed] com.autodesk.backburner_server.plist Support
[loaded] com.autodesk.backburner_start.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[running] com.paceap.eden.licensed.plist Support
[loaded] com.sharpcast.xfsmond.plist Support
[loaded] PACESupport.plist Support
[loaded] tc.tctechnologies.Saffire.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
Path Finder
SugarSync
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.10 Support
AdobePDFViewer: Version: 10.1.10 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 Support
iLokClientHelper: Version: 3.6 - SDK 10.5 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions:
Dashlane: Version: 3.0.0.68522
AdBlock: Version: 2.7.10
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
Flash Player Support
FUSE for OS X (OSXFUSE) Support
TrackballWorks Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
      2% WindowServer
      0% P72E3GC48.com.dashlane.DashlaneAgent
      0% fontd
      0% WebKitPluginHost
      0% Safari
Top Processes by Memory:
197 MB Safari
188 MB com.apple.IconServicesAgent
94 MB WebKitPluginHost
86 MB com.apple.quicklook.satellite
78 MB mds_stores
Virtual Memory Information:
1.54 GB Free RAM
1.66 GB Active RAM
285 MB Inactive RAM
532 MB Wired RAM
434 MB Page-ins
0 B Page-outs

Can you track who hasn't responded on Adobe Forms Central?

Can you track who hasn't responded on Adobe Forms Central? Or is this not possible.

FormsCentral has both Email Receipts (to the form filler), and Email Notifications (to the form author and co-authors) that can be set up to send email on each submission.
There are a number of good FAQs here including one on Email Notifications: Frequently Asked Questions
Thanks,
Josh

Very annoying Time Capsule problem - Not responding

Hi,
I have a really annoying problem with my Time Capsule and/or network setup. Although I did huge research on this matter, I still have no solution for the problem, nor any more ideas how to get rid of this misbehavior.
First of all, I would like to introduce a draft of my current network setup with all included clients, switches and routers:
As you can see, I have 3 Apple computers, 1 Windows 7 client, a Canon MX895 network printer, the said time capsule and an AVM Fritz!Box WLAN Router for internet access.
Both MacBooks are WiFi connected to the Fritz! which serves as the central WLAN accesspoint with simultaneous 2.4/5 GHz. The interconnection between the Fritz! and the Time Capsule is a wired 100MBit. Also it manages the IP adresses via DHCP enabled.
The Windows PC, iMac and MX895 are directly connected to the remaining 3 network ports of the Time Capsule. The Time Capsule is a 2ng gen one equipped with a Samsung 2TB drive. WiFi on the Time Capsule is disabled. Firmware is 7.6.3
And here is the problem description:
After adding the Time Capsule to the network, there was no problem configuring it as a switch with Time Machine sharing available to the 3 Macs. Everything worked as expected... until...
...the Time Capsule does not respond any more. In more detail:
The LED of the capsule is still green, not blinking or amber!
I can access the capsule with Airport Utility but as soon as I try to do a remote restart, the Time Capsule is not responding any more.
First I thought: "Okay, probably there has happened something" but I didn't care much about it and did a restart by pulling the power cord out and plug it back in after some seconds. Then it seems to work again... for some hours/days...
...then it happened again:
My MacBook's Time Machine tells me that "the network drive does not respond", "...does not exist" or "...identity has changed". It seems to happen randomly, I don't have a clue what is causing this!
What I have tried to fix this:
Tried another Time Capsule (1st gen) with the same hard drive
Tried this 1st gen with another Samsung 2TB HD
Reset the 1st and 2nd gen TC and started with fresh backups
Tried different TC settings, like transfering DHCP from the Fritz! to the TC, fixed IP
Reset the complete Time Machine settings on all Macs and configured it again
At the moment I'm trying, if a specific Mac in the network causes the issue by disabling the automatic Time Machine backups. I checked the TC log with the old Airport Utility - there is no error.
I know, this is a bit strange and maybe I make some mistake, but I don't know what to do next. Maybe someone has an idea or can give me a hint what to try.
Any help is very appreciated.
Thanks
Alex

I don't see anything wrong in your setup.
Unfortunately I think this is just network bug in mountain lion and the TC.. this is fairly common that the two will lose connection and a reboot will get things perked up again for times varying from a few hours to days or weeks.
I don't have a bug killing solution either sorry to say.
Let me recommend a few things.
1. Do not use 7.6.3 firmware on those old TC.. go back to 7.5.2
It has proven much more reliable. Do a factory reset after you flash back and redo the setup from scratch.
2. Names on the TC for network sharing to be kept short, no spaces pure alphanumeric. Do not use apple type names with spaces and particularly the apostrophe.
3. Whichever is running dhcp.. it should normally be the Fritz though, set dhcp lease to a very short time.. eg 30min. This will get the lease renewal faster and hopefully keep the ARP tables in the computers updated.
4. But even though the TC is in bridge it should have a static IP address. That can help so you can link not just to the TC by name but also by IP address. The static IP is better handled by the Fritz though via fixed host type setting.. I am sure the fritz offers that.
5. Just as a matter of interest why keep the link between the fritz and the TC to 100mbit.. both can do gigabit? It has nothing to do with the problem and there is nothing in the current setup that needs more than 100mbit link unless you are getting super speed on the 5ghz from the fritz.
Your post and picture of network are excellent.. helps when you are so clear.

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