Stuck on Mac OS X 10.5.8. Need at least 10.6. Help!

I'm really bad about updating my mac. Have had since late 2008, and running on Max OS X 10.5.8. Need to update to at least 10.6 to download a few things that I've been trying to download. Anyone know how I can do this and get my mac updated?

The next upgrade step is Snow Leopard (10.6), which you can purchase at the link below.
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

Similar Messages

I transferred my itunes to an external hard drive from my mac, now all of my music needs to be located. Help...

I moved my itunes library to an external hard drive, now all of the music says it needs to be located. Not sure, but I believe it is not directed properly.

if you do iTunes > Preferences> Advanced you can change the location of where your music is stored. Click on change location and direct it to your external hard drive. Of course, your external hard drive will need to be connected to your computer to play the music.
When you moved your music to an external hard drive, did you copy the folders or move the folder off your computer completely? I copied the folders, and left iTunes folder in my Music folder and all seems to work fine. one hitch can be is that your Library in iTunes will list all of your content, but if you have some albums on the hard drive of your computer and some on your external hard drive, iTunes will need to be told where to locate these files.

Help! How can I take out the mini-disc stuck in mac?

Help! How can I take out the mini-disc stuck in mac?
I insert it into the mac, but the OS cannot load the disc and the disc cannot be ejected even i pressed the "eject" button.

This happened to a family members macbookpro. A mini-cd inserted, couldn't be mounted or ejected by the drive.
I cut a rectangle from a cereal box about two inches wide and 6 inches long. Abour an inch and half from one end in the middle I cut a notch and bent it down a little.
I................I
I................I
I....I__I....I
I................I
I................I
I................I
I................I
I................I
I................I
I................I
I................I
I................I
I________I
I then inserted it slowly into the drive notch down and slowly pulled out. I did this few times and caught the mimi-cd and removed it. The drive has worked flawlessly for several years
A few days after this happened I was in BestBuy and an Apple rep was there displaying new Apple products. I asked him about it and he said they have a tool that ***** it out.

Stuck in mac OS installer

I am stuck in mac os installer after trying to repair my disk by starting up from my install disc. it failed to repair claiming node trouble.
Now when I get to choose my hard drive it quits after trying to restart. Other times it does not even give me my hard drive as a choice.
Help I do not have everything on my hard drive backed up

I replied to you over here. http://discussions.apple.com/message.jspa?messageID=9866933#9866933
You don't need to start a new topic.
"*Help I do not have everything on my hard drive backed up "*
Well, that's not good since the drive needs repairing.

Stuck in "Mac OS X 10.5 Setup Assistant"

Hi there
Subject: Stuck in 'Mac OS X Setup Assistant'
I am stuck in "Mac OS X Setup Assistant" After rebooting following software upgrade, the Setup Assistant appears unexpectedly each time Mac OS X 10.5 Leopard starts up, and continues to appear even after completing all pages in the assistant,
I followed the steps advised by Joseph Kriz on 09 February 2008, in the enclosed webpage and achieved safe boot.
http://docs.info.apple.com/article.html?artnum=306998
However the window denoting safe boot has only login in button. No back button, no restart button. No other buttons, even after I pressed power button quickly, a few times.
I am stuck.

This may be an issue with the pde plugins. PDE stands for print dialog extension and are included with vendor drivers to provide access to printer features not supported by the core printing system. If you are using a Power PC driver (or sharing it from the G4 to the MacTel) then that may be a possible cause. See if HP offers a Universal Binary driver for your model.

Have cd stuck in Mac book. Have tried everything except opening it up.

Have cd stuck in Mac book. Have tried everything except opening it up.

Took it to Apple. They held down the trackpad and pressed eject repeatedly aaaaaand it worked!!!! YAY!!! thanks for all the help everyone

Stuck on mac os x utilities

my macbook pro says it has no start up disk and now im stuck on mac os x utilities with four options to use (time machine) or (install moutain lion) or (use internet for help) or (disk utility).

Use Disk Utility to repair your system disk drive because it sound like it has lost the operating system.
If it can be repaired then install Mountain Lion.
Allan

Old inaccessible Apple ID stuck in Mac App Store

I have a hand-me-down Macbook Pro from my uncle, who used the computer before me himself. He has his own Apple ID and i have my own as well. My uncle had his ID used on the computer for Final Cut Pro X and Angry Birds, among other apps. I deleted all of the content that was based on his account from the computer when he gave it to me other than Final Cut Pro X. However for a long time now Angry Birds has been a part of his account and still shows up in my Mac App Store. For as long as I can remember, that little red badge with the 1 on it has been hanging on the Mac App Store logo for Angry Birds. It's a really long story, but the point is the email and the ID itself are as far as I know, inaccessible, the Apple ID is disabled with no hope of retreival, and that godforsaken Angry Birds 2.1.0 update is stuck there forever. I've tried deleting the Mac App Store's plists with the following commands in Terminal:
rm -r ~/Library/Caches/com.apple.appstore
rm -r ~/Library/Caches/com.apple.storeagent
rm ~/Library/Preferences/com.apple.appstore.plist
rm ~/Library/Preferences/com.apple.storeagent.plist
rm ~/Library/Cookies/com.apple.appstore.plist
I've tried uninstalling the Mac App Store, which lead to me having to reinstall all of Mac OS X, I've tried deleting the only app from that account I have, Final Cut Pro X, and every possible combination of the above mentioned, but no matter what, Mac App Store still thinks I need to update Angry Birds. Please, someone, anyone, help me. I've never hated Angry Birds, Mac App Store or that red update badge more in my life.

Is it really your uncle's Apple ID that is appearing with the update, or is it a stranger's Apple ID appearing?
If it is a stranger's ID, then you have a pirated app.

Mac mini has hung while updation of OS to Yosemite. Help!

While updating to new yosemite OS my Mac Mini has blanked out. The start screen shows progress till about half and then stops midway. Please help.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Hi, Hi, Hi I have the old MacBook Pro. Upgraded to Mountain Lion which completely wrecked the system. So downgraded to Snow Leopard. The updated the combo update. Now stuck on blue screen at start-up. Need help. Greatly appreciated. Thank you.

Hi,
I have the old MacBook Pro. Upgraded to Mountain Lion which completely wrecked the system. So downgraded to Snow Leopard.
Then updated the combo update. Now stuck on blue screen at start-up.
Need help. Greatly appreciated. Thank you.

Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer
      loads select your language and click on the Continue
      button. When the menu bar appears select Disk Utility from the
      Utilities menu.
2. After DU loads select your hard drive (this is the entry with the
      mfgr.'s ID and size) from the left side list. Note the SMART status
      of the drive in DU's status area. If it does not say "Verified" then
      the drive is failing or has failed and will need replacing. SMART
      info will not be reported on external drives. Otherwise, click on
      the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions
      from the drop down menu to one. Set the format type to Mac OS
      Extended (Journaled.) Click on the Options button, set the
      partition scheme to GUID then click on the OK button. Click on
      the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

My MacBook Air will turn on put is then stuck on the load up page! I canny do anything past this help,

My mac book air will turn on but is stuck on the loading icon ! What is wrong with it and how can I fix it !

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Please Help!! I deleted the folder System en Macintosh HD and now when i on my mac it says Disk Error Press Any Key To Restart Please HELP !!

I deleted the folder System en Macintosh HD and now when i on my mac it says Disk Error Press Any Key To Restart Please HELP !!

Reinstall Mac OS X.
(59450)

Ok so my MacBook Pro has begun saying the startup disc is full after importing photos, so I deleted done and the message went away. now my computer won't go passed the login page it gets stuck after I login and goes to a grey screen. Can anyone help?

Startup disc full

Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.

My iphone 4 won't connect to my mac. It says that I need to install the lastest version of itune (11.1) but when I try to update itunes it says that I have the current version 10.6.3. Can someone please help!

Hi,
My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
thanks

You are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.

I have 2 computers (1 Pc and 1 MAC) and 1 Iphone.The I phone is synchronised with the PC. I want to synchronised it also with my MAC, without erasing all my music and files. Someone can help me to find the answer ?

I have 2 computers (1 Pc and 1 MAC) and 1 Iphone.The I phone is synchronised with the PC. I want to synchronised it also with my MAC, without erasing all my music and files. Someone can help me to find the answer ?
i have already try the copy/paste thing with the ID of the file "iTunes Music Library.xml" it didn't change a thing. each time I relaunched Itunes, the ID is the first I have in the MAC.
I have more than 5 000 files of music. I don't want to recreate one by one all my playlits.
Many thnaks for your answers.
Constance

You can sync iphone with one and only one computer at a time. If you sync to another, it will erase the current content and replace with content form the new computer. There is no way around this.
Put everything on one computer and sync from there.
BTW, you posted in the Home Share forum. Your question seems to have nothing to do with home share.

My youtube does not work on safari only when i try to play a video it says "This video is not available on mobile add to playlist" But i am using a mac air 11 inch it is not a mobile. Please Help. i have to use the youtube on firefox or chrome

my youtube does not work on safari only when i try to play a video it says "This video is not available on mobile add to playlist" But i am using a mac air 11 inch it is not a mobile. Please Help. i have to use the youtube on firefox or chrome. At times it also say QuickTime Player can't open "video.3gp". and
The file may be damaged or may not be a movie file that is compatible with QuickTime Player. when i try to open a video on youtube on safari

I too am having the same issue as the OP.
Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted.

Stuck on Mac OS X 10.5.8. Need at least 10.6. Help!

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