Stuck "Printing fax page 1"

I was meant to receive two pages of faxes. After the first page came through it got stuck "Printing fax page 1". The second page never came though. I can't print anything out. I've already unplugged my printer and plugged it back in. When plugging back in, it reprints the same first page fax and gets stuck again. This has been happening out of nowhere at least once a week for the past few weeks.

Hi , I see that you are having issues with the printer stuck in a error message of "Printing fax page 1", when restarting the printer it keeps printing out the same fax. I would really like to be able to help you resolve this issue.
I would do a hard reset to see if that will resolve the issue. It is probably a little different then what you have tried already.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation. I would suggest to update the printer's firmware. Here is the link, just select your operating system and select the firmware download. HP LaserJet Pro MFP M127/M128 Series Firmware Update. If you are still having issues, try resetting the printer. I will send you another step to try in a private message to try.
In the forum beside your handle name just click on the envelope to view it. If you need further assistance, just let me know. Have a nice day!
Thank You.

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Printing fax page 1 stays on the screen

Printing fax page 1 message stays on the printer - even if I shut it off or unplug it and turn it back on. When shut off and turned back on, it prints the same page 1 again.
I can't figure out how to erase this message.
Carol

Hi @Precision1 ,
I see that you are experiencing issues with the fax message staying on the printer, even when you disconnect the power it will stay on the screen and print out the fax again. I would like to help you out today.
Try a hard reset, if this is different from what you have already tried.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
I will send you private message with some more steps to try
In the forum beside your handle name just click on the envelope to view it.
Then I would update the firmware on the printer. HP LaserJet Pro MFP M127fn Drivers.
Select your operating system, click next, click the link for firmware.
How is the printer connected? (USB/Ethernet)
Please let me know if you require any additional assistance.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

I am having some serious issues with firefox, i can't print anything because it is stuck on fax and I can't use any of the drop down menus on any site

I am having some serious issues with firefox to the point of choosing another search engine. I can't print anything because it is stuck on fax and won't let me change it to my printer when i do try to select my printer it jumps right back to fax. The drop down menus do not work on any of the sites I go to. For example when purchasing clothes and you have to choose a size from a drop down menu I can't do it when I click on the drop down menu it doesn't work at all. I don't have a virus I ran my virus protector and no viruses are present. I don't have any suspicious issues going on with my computer so there has to be something in Firefox that is causing my issues. I tried internet explorer and I don't have any issues there. I hope you can help me because I love Firefox and would really like to continue to use it.

Lots of issues there, main one getting fcpx going again, try deleting the preferences using the utility deveoped by these guys.
http://www.digitalrebellion.com
Try deleting your render files and re-rendering the project.
Start with these and let us know how you go.
Tony

I cannot get my MacBook Pro to print greyscale on my Canon MG6450. I cannot access the printer driver panel on the Macbook. So I am stuck printing everything in colour and cannot specify which pages I want printed.

I cannot get my MacBook Pro to print greyscale on my Canon MG6450. I cannot access the printer driver panel on the Macbook. So I am stuck printing everything in colour and cannot specify which pages I want printed.

Try resetting the printing system:
OS X Mavericks: Reset the printing system
Next try deleting the system and reinstall the printer..
BTW this is Mac Pro desktop forum

OfficeJet 6500 prints blank fax page after every other fax page

How can I stop the printer from printing a blank page after every other incoming fax. If the fax is 5 pages, I get 10 (5 of which are blank). Tried HP support, and they can't fix this.

Sorry that you are experiencing this issue with printing blank pages. This can be a issue with the print head. You can try to clean the print head with a lint free cloth and water.
Another thing would be to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in.
See if you can print a self-test page or printer status report.
Let me know what happens.
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HP Deskjet 5568 WiFi Printer - Last page gets stuck while printing

I bought a HP Deskjet 5568 two days ago. I have printed nearly 50 pages already.
I am having a problem while printing "manually" on both sides. It prints the odd pages first from back to front. While printing the last page (the first page of the document), the printer gets stuck. The page is halfway in and the printer just stays there. If I pull out the page, the 'orange' resume light blinks; if I press it, the printing restarts.
The problem is that after it gets stuck, the printer doesn't print anything. I have to delete the print job and now I have to print the other 'even' pages myself.
Please help me. Is the paper getting stuck part of the printing process (stupid question)? I don't actually think it's getting "stuck," I think the printer doesn't allow the page to come out for some reason as the page is actually fully printed (the data is all there).
I have also noticed that this only happens while printing in "manual" two-sided mode.
Also, I can't edit the printing shortcuts in the printer control panel. If I change the paper size to A4, the next time I open the control panel, it is once again set to Letter. Why is this?

Hi I_am_Ann,
I understand you are having an issue printing from the computer on your HP Deskjet Ink Advantage 2515 All-in-One Printer.
I do need some other information to assist you.
The current OS installed?
Did you install the printer on your computer?
This document should help take a look at the printer to make sure all is ok.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03243075&tmp_task=solveCategory&cc=us&dlc=en&lc...
Please feel free to contact me if you have other questions
Thanks
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Officejet 4615 stuck on 'Printing Alignment Page' during initial setup

whet the printer start she want to print alagin page and stuck
the printer print from the computer
i update firmware and i do hardreset
This question was solved.
View Solution.

Hello @menybiton ,
Welcome to the HP forums.
I understand your printer is stuck on printing alignment page.
I would like to help you.
I would remove the ink cartridges.
Then preform another hard reset.
When the printer asks for the missing ink cartridges, reinstall them.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

System Preferences hangs at "Loading Print & Fax..."

Hi,
I tried to load a Canon printer driver for the ir1023. After the install it required a restart. The Mac Pro never fully turned off, so I was stuck having to do a manual shut down with the power button. I am sure this messed everything up.
When I logged back on System Preferences hangs at "Loading Print & Fax..." when I click the icon. So I deleted the printing preferences, from my preferences folder and still nothing.
I ran the canon installer and that ran successfully, but did not remedy the problem. No Mac programs will print, Photoshop will not launch and Text Edit won't quit.
I ran Disk permissions from the Leopard disk, still no improvement.
Any ideas on how to fix my printing woes without a reinstall?
And I was having some hardware issues with my Time Machine drive - so I had no backup to fall back on.
Thanks!

I would run the UFR2 driver installer again, but when it shows Easy Install at the Installation Type pane, change the menu to Uninstall. This should remove all the UFR2 files, most of which are copied to ./Library/Printers/Canon/UFR2.
With the Canon files removed, try to open the Print & Fax pane again. If it still fails to load, you could try opening the CUPS web page (http://127.0.0.1:631). From here you can select the printer list and job list and possibly remove any existing printers or jobs that are in the system. Ideally we would like to reset the printing system, but I don't think we can do this from the web page or from Terminal - we need the GUI of Print & Fax.
Will do some more reading and get back to you....
PaHu

Document could not be printed - no pages selected to print

I am running into this well-known issue with several documents, but unfortunately none of the fixes I have come across have worked. Some background:
-Using Windows 7 Pro
-Happening with both Adobe Reader XI and Acrobat X, clean installs. and happening on multiple computers, with multiple printers, with multiple domain users.
-Have tried repairing both installations, no success.
-Have tried disabling protected view, changing size of the fit, letting printer determine colors, printing in greyscale, changing setting for "view documents in PDF/A mode" to "never."
-Print as image works, but quality is unacceptable.
-It seems to be isolated mainly to Xerox printers, as I have no issues printing to an HP printer. I am trying different models of Xeroxes with no success, however. I have reinstalled printer driver and verified updated driver for all, issue persists. Printer models are Xerox ColorQube 8700X and 9203
-The PDFs are from different sources, so I can't pinpoint it to one website. Documents contain various financial info, so I can't post here. Any help would be appreciated. I'm probably going to have to try a different pdf reader for these, but that is not ideal, since multiple people need to print these and are comfortable using Adobe software.

I was also receiving the message "The Document Could Not be Printed" I am on 10.6.4 with Acrobat 9.4.1. I did not get the second part of the message though "There were not pages selected to print". Anyway, I got mine to work by going to Preferences - Print & Fax. I selected my printer and clicked Options & Supplies. Under the driver tab I changed the "Print Using:" box to Generic PostScript Printer. I'm not sure if this is what you are supposed to do. I'm not an expert but it worked for me so I am going with it.

My LaserWriter Pro 630 thinks it's a LaserJet IIP and prints dirty pages!

I recently aquired a LaserWriter Pro 630, and have been trying to get it to work. I've been using it with a WinXP Pro SP2 laptop as my PowerMac G4 doesn't have a parallel port and my print server has not arrived yet.
Basically, the only time it'll print anything is when the push button on the printer interface rail is set to 1 or 3 - which is PCL output. While the printer will print when set to PCL, it's output is... undesirable. When configured in XP as a LaserWriter Pro 630, it simply starts printing out the raw PostScript sent to the printer! interestingly enough, the printer will print on push button setting 4 - it'll print the printer spec sheet, and nothing else. Anything other than 1, 3, 04 4 will result in the printer thinking for a bit then giving an "out of paper light" or having the print job pass on in to oblivion, not giving an error on the printer or computer.
Now, the LW Pro 630 supports LaserJet IIP emulation... So I manually configured the driver to a LaserJet IIP in XP, set the push button to 3, and it prints! Only problem is, the pages look like they were sent through a bad fax machine.
I uploaded the scan of the XP Printer Test page here (http://img221.imageshack.us/my.php?image=lwpro630xp2cq7.jpg). Obviously the printer works, but I'd rather not print reports and whatnot on it when it looks like this.
For reference, here's the scan of the printer spec sheet that prints when the push button's set to 4 (http://img221.imageshack.us/my.php?image=lwpro630specsdy0.jpg).
Does anyone have an idea how I can resolve the LaserWriter's identity crisis and make it print cleanly again? Thanks!

The LaserWriter Pro 630 is a Postscript level 2 printer with LocalTalk, serial, Ethernet, and parallel interfaces.
To use it with your Mac, you may need to convert its 14-pin AAUI Ethernet port (marked with <_> Icon) to an RJ45 Ethernet port by adding a used US$5 transceiver.
It can then be used with the standard Apple LaserWriter driver when you turn on AppleTalk on your Ethernet port. No additional print server is required to use with a Mac.
The overall smudginess is caused by shipping it with the cartridge in place, with the tape seal removed. The toner has flown all over the inside of the cartridge. You need a new cartridge.
The LaserWriter test page is trying to explain the settings of the number dial in the center oval of the printout. It lists the ports in order and the settings imposed by each switch setting:
8 -- for the MiniDIN-8 port, used for LocalTalk
RS-232 -- for the RS-232 port, probably a DB-25, and shows the serial settings, like 9600, 8 data, etc.
Ethernet -- for the AAUI Ethernet port, which accepts Postscript level 2 data using "EtherTalk" -- AppleTalk-over-Ethernet
parallel -- for Centronics parallel, which will likely only provide HP PCL 4+ emulation and not Postscript.

How to print fax call log on hp laserjet pro mfp m375

There should be a way to print fax call log on hp laserjet pro mfp m375. Not sure whether to go in "tools", "fax", "settings" or what! Can somebody please give me instructions ASAP. Does anybody else find HP's tech support - if your warranty runs out - to be terribly POOR. I've been trying to get an answer to this question for about an hour which I think HP should at least answer simple questions in hopes that the customer will want to continue buying HP products of which they will purchase warranty plans. So my next question is > are we supposed to keep a tech support plan on a product for as long as it's in service - 5 years or longer??? The 1st question is VERY important to me if someone would please answer. The 2nd comment/question is more directed to HP!!! :-) Thank you very much!
NEVERMIND!!! I finally found the answer to my fax question and got it to print. As for how long HP expects a customer to pay for warranty plans and why they don't answer SIMPLE questions without them, please answer if you are a representative of HP b/c I'm really disheartened with your service. Thank you.

Hi,
You may print the Fax Activity Log report by following the steps listed under the Print individual fax reports section below:
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=4337652&spf...
Phone or Chat support are available within the product warranty period or can be extended with a Care Pack or a Service Agreement, the HP websire and the forums are available for out of warranty users.
You may find amy avaialble support method listed below:
http://h20566.www2.hp.com/portal/site/hpsc/public/help/contactHP/home/?ac.admitted=1404750921744.876...
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

My Laserjet Pro 400 will fax only the top on third of the fax page but I can receive full faxes.

My Laserjet Pro 400 will fax only the top on third of the fax page but I can receive full faxes. But the system works with my older HP Fax Printer. Thank you.

Hi @ 
I suspect your question would be better answered in the HP Enterprise Business Community, as the HP Laserjet Pro 400 Printer is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP LaserJet Pro 400 Printer support page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Problem print all pages on my HP Laserjet 1320 from my Mac

I am having a strange printing problem.
Happens in almost any program (Mail / Excel /Preview/Word/TextEdit/etc.). I can ask it to print a one page document. It spools, the printer flashes. The computer said it is done but nothing printed. On the same document, if I tell it to print 2 copies of the one page document, it will print one page sometimes and two pages other times. When printing long multipage documents it will sometimes not print the last page. It is almost as if the needs to be something at the end of the print job to push the last bit along to the printer and complete the print job. It only started happening 3-4 months ago. Now I have to check everything I print to make sure it is all there. This printer is connected to my Mac Mini via USB.
If I send the same print jobs to the company network printer....everything prints fine. (Kyocera - copier/printer/scanner/fax combo unit)
Here is some info on My system.
Mac Mini 2.3 GHZ i5 / 4GB memory
OS X 10.9.5
Printer is HP Laserjet 1320
I have deleted and reinstalled the printer several times and no joy.

I've also had problems with the HP 1320 and my Mac. Some things print, while others just give a blinking green light and then it goes off. This recently happened to me while trying to print a series of labels from Word. Giving up on the HP, I decided to print the labels off my inkjet printer and placed a number a labels in the printer and hit print for 100 copies. Since I had being doing some other things in-between, I didn't notice that the print select had also gone to my default printer the HP. Suddenly, thinking the inkjet was to print the labels, the HP starts printing those labels. I then noticed that the HP was the printer selected, but I was at a loss to figure out why it suddenly had started to actually print the item that I was previously unable to do. I finally determined that when I tried printing to the HP with the initial (1) copy it would not print; if I changed that number to (2) it would print one copy; if (3) I would get 2 copies; thus the print was giving exactly one less copy than I selected; thus when I select (1) copy it reads it as 0, will blink green and give me nothing. Give it a try.

Officejet Pro L7680 won't print full Page from Win 8.1

Installed driver for this printer on a 64bit Dell XPS running 8.1. The data on the computer says the installation is satisfactory.
The printer printed a full page fax report and self diagnostic page. But when prining a full page from Word, or the internet it will only print about half a page. then it may stop, or it may print a series of pages with a few characters on them. The print queue says that all of the data has been transmitted to the printer. It will print a full page with little content, like a row of x's at the top of the page, a row in the middle, and a row at the bottom. It also prints a full page from excel if the spreadsheet contains only a small amount of data. The same printer prints, faxes, and scans satisfactorily from an older computer running XP. What can I do to the driver to have it print full pages? Printer model no is C8189A, serial No {Personal Information Removed}

I have same problem, hope someone answers.

Every time I click print in Pages I get the beach ball and my mac freezes.

I just updated to the newest version of pages and every time I click print in pages I get the beach ball and my mac freezes. Any suggestions on fixing this? I've tried shutting down and restarting several times...nothing seems to be working and I'm loosing/wasting time trying to fix this...

Hey there nmiller0528,
It sounds like you are unable to print from Pages at all from your computer. I want to recommend troublehsooting the Mac OS for print issues with this article named:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Thank you for using Apple Support Communities.
Take care,
Sterling

Stuck "Printing fax page 1"

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