Submit Button Acrobat 9 Pro & Select Email Client Screen

I'm new to Acrobat and creating forms and need help. I've created a few forms for work using 8 Pro, which have been successful. I decided to purchase 9 Pro for home and use for our school's PTU membership drive.
I created a form using a Word doc and the Acrobat Form Wizard. It worked, I adjusted my fields, added a Submit button with mailto:[email protected] as the URL and want to distribute the form as "save and distribute later." This works. When I bring up the form for a test run, and submit to myself I get a pop up asking to Select Email Client - do I use Outlook (a few others are also listed) or Yahoo or Hotmail as my email servers. If I click Outlook, everything is fine, the document gets forwarded to me with no problem (because I use Outlook). My concern is for members who don't use Outlook (or the others). They have to go through more steps by saving the doc to their hard drive and emailing it to me as an attachment. I would really like to avoid extra steps for them.
It there a something I'm missing in setting up my Submit button so it automatically gets emailed to me irregardless as to what they are using for email server?
I have searched for 2 hours and have come up with nothing that I understand. If you respond, please remember to be clear as I'm not a techno person.
Thanks for ANY and ALL help you can provide.

You are running into some of the classic problems/concerns for new users with forms. I will try to summarize the issues related to your work:
1. You can create forms directly in Acrobat under the TOOLS menu using the form tools found there, or by selecting the options in the FORMS menu that generally take you to LiveCycle Designer. Questions on the forms should be put to the appropriate forum of these two, since the processing and menus are different.
2. Having the forms be allowed to be saved (necessary for submitting the full form and not just the data that can be imported to the form) requires Reader Rights to be activated for clients using Reader. This activation limits the form use to 500 uses (check section 15 of the EULA for more details) that could be a problem for you, depending on the school size. If you have the form data submitted and do not activate the Rights, then there is not a limitation. Simply import the XML or FDF file into the form when you get it.
3. The e-mail submission you have concerns about is valid. If you do not mind getting questions that it would not work on their machine, then fine. The e-mail submission will not work on all machines (PC , MAC, or UNIX). It depends on the client setup (you have no control), historically requiring MAPI to be active (typical of Outlook, but not other packages). In AA9/AR9 there appear to have been some extensions to this, but a lot of folks use version 9. In fact I have a different version that has come on every machine I have and do not have AA9 yet (AA4-AA8), with even older versions lying around some place. A few weeks ago someone checked in who was using AA4. Since I mentioned this problem, the solutions are:
a. live with it and ask folks who can not submit to copy the info into the body of an e-mail or such.
b. find someone who can add the proper scripts to a web server to receive the data. The school IT folks (if any) might be able to help there.
c. submit the data in HTML form through a cgi-mail or formmail server that is available on many ISP servers (you may have to ask). These servers require some hidden fields telling the server where to send the submitted form data.
Hope that helps. Bill

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