Subscriber Status: Connection to the server could not be established

Hi,
I have a cluster of Cisco Callmanager 4.2
all thinks work fine but I have a Problem with Cisco Callmanager serviceability:
When I access to Cisco Callmanager serviceability and go to Tools Service Activation I have a list of my servers and I have this following message for th:
Server: Select a Server
Status: Ready
But when I select my subscriber I have this following message:
Server: 10.150.17.247
Status: Connection to the server could not be established
Same things with Tools Control Center
Server: 10.150.17.247
Status: Connection to the server could not be established
Note: If this server has been permanently removed from the network, use Delete Services utility to remove the database entries.
Same things with Tools Real-Time monitoring Tool
When I Select my subscribers sever I have this message : The specified machine is unavailable.
Nevertheless, database replication work.
Can same one help me and tell me the cause of this problem.
Best regards

This URL should help you:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_troubleshooting_guide_book09186a0080551a86.html

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